Careers at Coinbase

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is building the future of regulated derivatives as part of the Institutional Everything Exchange, and Coinbase Financial Markets (CFM) is our CFTC-regulated Futures Commission Merchant, the entity that lets retail and institutional clients trade and clear US futures and options. As a FCM Tech Lead, you'll be a hands-on technical anchor across the entire FCM lifecycle: market data, order entry and routing, settlement and money movement, back-office reporting, and our in-house risk and liquidation system. You'll help lead a major replatforming onto next-gen architecture and reduce legacy vendor dependencies, a rare chance to re-architect a regulated trading platform from the inside, with the ownership of a startup and the reach of Coinbase. What you'll do: Own design and architecture across the FCM core, from market data and order routing through settlement, reporting, and risk. Drive the next-gen replatforming effort, reducing legacy vendor dependencies while raising stability and reliability. Set the technical bar through code, design reviews, and standards, and pay down the technical debt that matters most. Partner across pods (execution, risk, lifecycle) and cross-functionally with Product, CFM Risk and Ops, Finance, and Compliance to deliver correct, auditable systems and turn strategy into a roadmap. Mentor engineers across the team and act as a force multiplier, scaling engineering quality and helping others grow. Required Skills and Experience: Extensive backend engineering experience, with demonstrated ownership of complex, production-grade distributed systems. Direct FCM or derivatives experience, with hands-on ownership of one or more parts of the futures trade lifecycle (settlement, clearing, margin/risk, order entry/routing, market data, or back-office books and records). Deep proficiency in a modern backend language (Go preferred; Java or similar) and event-driven, high-availability architectures; familiarity with Ion XTP is a plus. Experience in a regulated or financial environment (CFTC/NFA or comparable) where correctness, auditability, and reliability are critical. Track record delivering end-to-end, from scoping and architecture through implementation, monitoring, and iteration, including replatforming or migrating off legacy systems while still coding hands-on and raising the quality bar. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,025 — $256,500 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's FP&A & Treasury organization manages financial planning and analysis across 60+ global subsidiaries, period-end close, GL reconciliation, intercompany eliminations, regulatory filings, budgeting, forecasting, and treasury operations. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Finance. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the FP&A & Treasury org. You'll be the connective tissue between Finance stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with FP&A and Treasury leadership to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like period-end close, variance analysis, and liquidity stress-testing before writing a single line of code. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Finance automation roadmap in partnership with the VP of FP&A & Treasury, translating complex financial workflows — budgeting cycles, GL reconciliation, multi-entity consolidation, regulatory filing drafts — into engineering requirements and engineering constraints back to stakeholders clearly. Define the build-vs-buy strategy for Finance tooling, evaluating what Coinbase should build internally, adopt from partner teams, procure from vendors, or retire. Ensure every automated financial output is traceable, reviewable, and defensible to auditors — with SOX compliance, segregation of duties, and human-in-the-loop controls as first-class design concerns. Drive adoption through brown-bags, prototype walkthroughs, and feedback loops that bring FP&A and Treasury teams along on the journey and ensure tools actually get used. Required Skills and Experience: 5+ years of software engineering experience with a demonstrated ability to ship production systems in ambiguous, stakeholder-heavy environments, with greenfield experience a strong plus. Hands-on experience deploying LLM-based applications, including prompt engineering, evaluation frameworks, hallucination guardrails, and human-in-the-loop design for high-stakes financial outputs. Proven ability to embed with non-technical domain experts, rapidly internalize complex workflows, and translate them into engineering requirements. Familiarity with financial systems concepts: ERP data flows (NetSuite, Workday, Anaplan), reconciliation logic, trial balances, and SOX-controlled environments Does not need to be a CPA, but should be open to learning Familiarity with multi-agent orchestration concepts including how agent systems handle handoffs, escalation, and auditability Experience in a Forward Deployed Engineering, Solutions Engineering, or embedded technical advisory capacity, ideally in fintech, finance-tech, or enterprise automation environments. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,025 — $256,500 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Legal organization manages corporate governance across 60+ global subsidiaries, public company reporting, institutional client agreements, and product counsel for every product group. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Legal. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the Legal org. You'll be the connective tissue between Legal stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with Legal leadership to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like contract review, regulatory filing drafts, and subsidiary governance. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Legal automation roadmap in partnership with the VP of Legal and CCO, translating complex legal workflows — entity management, litigation tracking, product counsel reviews, compliance reporting — into engineering requirements and engineering constraints back to stakeholders clearly. Define the build-vs-buy strategy for Legal tooling, evaluating what Coinbase should build internally, adopt from partner teams, procure from vendors, or retire. Ensure every automated legal output is traceable, reviewable, and defensible — with privilege boundaries, auditability, and human-in-the-loop controls as first-class design concerns. Drive adoption through brown-bags, prototype walkthroughs, and feedback loops that bring Legal teams along on the journey and ensure tools actually get used. Required Skills and Experience: 5+ years of software engineering experience with a demonstrated ability to ship production systems in ambiguous, stakeholder-heavy environments, with greenfield experience a strong plus. Hands-on experience deploying LLM-based applications, including prompt engineering, evaluation frameworks, hallucination guardrails, and human-in-the-loop design for high-stakes legal outputs. Proven ability to embed with non-technical domain experts, rapidly internalize complex workflows, and translate them into engineering requirements. Familiarity with legal and compliance systems concepts: contract lifecycle management, regulatory filing workflows, entity governance, and privilege-sensitive data handling Does not need to be an attorney, but should be open to learning. Familiarity with multi-agent orchestration concepts including how agent systems handle handoffs, escalation, and auditability. Experience in a Forward Deployed Engineering, Solutions Engineering, or embedded technical advisory capacity, ideally in legal-tech, compliance-tech, or RegTech environments. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $186,065 — $218,900 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Join the EAA Compliance CXAE team within the Platform group as a Software Engineer building AI-first platforms that transform how CX Compliance agents work. This team owns the tools, services, and applications that streamline compliance and KYC processes, helping resolve customer issues faster with greater accuracy. You'll build full-stack applications using Golang and React that enable compliance agents to increase productivity, drive automation, and deliver impact at scale through custom development and third-party integrations. What you'll do: Build end-to-end user-facing features using Golang, React, and cloud technologies for CX compliance agent platforms Lead assessment, selection, and implementation of third-party tools and vendor integrations that extend platform capabilities Drive cross-functional outcomes on complex problems in collaboration with product, design, security, data, and peer engineering teams Own technical architecture decisions and implement scalable, high-traffic services across event-driven and distributed systems Mentor engineers on design techniques, coding standards, testing practices, and deployment processes Required Skills and Experience: 4+ years of production software engineering experience building large-scale systems with Golang, React, and cloud technologies (AWS, Kubernetes, Terraform) Demonstrated experience integrating third-party vendor APIs and SaaS platforms into production systems Proficiency in distributed systems patterns including rate limiters, caching, load balancing, circuit breakers, and event-driven architectures (Kafka, message queues) Hands-on experience with observability and reliability tooling including metrics, logging, tracing, and debugging in production environments Working knowledge of gRPC, GraphQL, SQL or NoSQL databases, and ETL pipelines Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. #P77738 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): R$341.240 — R$359.200 BRL Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Customer Administration The Customer Administration Engineering (CAE) team is a core pillar of Coinbase's Enterprise Applications and Architecture (EAA) org, responsible for building and operating the secure, foundational platforms that power customer data operations across Coinbase. Our flagship product, Control Center, is Coinbase's secure system of action for internal specialists across CX, Compliance, Legal, Global Investigations, Trust and Risk, and dozens of other teams. It serves approximately 7,000 internal users via its UI and powers a growing ecosystem of internal tools and AI automation via its backend APIs and MCP. We are at an exciting inflection point: evolving Control Center from a human-specialist UI into a modular, AI-agent-ready operations platform. As a Staff Software Engineer, you will be a technical anchor for the CAE team, driving architectural decisions, mentoring engineers, and leading the delivery of high-impact, cross-cutting platform capabilities. What You'll Do Architect and deliver foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model that enables product groups across Coinbase to build on the platform safely and at speed Drive the evolution of Control Center into an AI-agent-ready, headless operations platform, designing and implementing MCP procedure constructs, agentic guardrails, HITL orchestration, and evaluation frameworks that enable both human and autonomous AI agents to execute sensitive customer operations securely Partner with the Engineering Manager and Product counterparts to define architectural roadmaps, author TDDs, lead design reviews, decompose complex initiatives into deliverable milestones, and raise the engineering quality bar through code review and mentorship Build and maintain highly reliable, secure, distributed backend services, owning SLO definitions, observability instrumentation, incident response, and operational readiness for Tier-1 platform systems Collaborate across EAA engineering teams, Product Engineering, and Security Engineering to deliver cross-functional outcomes and drive shared platform primitives that eliminate duplicated infrastructure across the portfolio Required Skills and Experience 8+ years of hands-on software engineering experience, with a demonstrated track record of architecting and delivering large-scale, high-traffic distributed systems in production, including deep proficiency in backend service design, API development (gRPC, MCP, GraphQL), and scalable microservices architectures Proven ability to independently lead ambiguous, high-impact technical initiatives from whiteboard to production, writing high-quality, well-tested code and setting the standard for others across complex, multi-team problem spaces Strong experience with cloud-native infrastructure and the modern backend stack: AWS, Kubernetes, Terraform, BuildKite/CircleCI, event-driven architectures (Kafka, MQ), distributed caching (Redis/Memcached), and proficiency in SQL and/or NoSQL databases Track record of building secure, compliant internal tools or platforms, with deep appreciation for security controls, access management, audit logging, data governance, and engineering rigor in a regulated financial services environment Experience building or integrating with agentic AI systems, including MCP servers, LLM orchestration layers, RAG pipelines, HITL workflows, or evaluation and guardrail frameworks for production agentic workloads Proficiency in Go (Golang) as a primary backend language, with willingness to work across Python where applicable in the evolving AI stack Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): ₹9,424,500 — ₹9,424,500 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer on the Agent Engagement and Experience team within Coinbase's Enterprise Applications and Architecture (EAA) org, you'll build the customer experience platforms that power customer service and compliance processes for CX agents across the company. This team creates innovative services, tools, and applications that help resolve customer issues and compliance KYC processes faster and with greater accuracy. You'll anchor new projects, set technical direction, and mentor engineers while architecting the distributed systems that directly improve customer satisfaction and compliance outcomes at scale. What you'll do: Architect and deliver distributed backend systems and foundational infrastructure components, including dynamic configuration, container orchestration, and secrets storage, using Golang, gRPC, TypeScript, and React Lead technical direction for the team by defining strategic roadmaps with engineering management and stakeholders, translating ambiguous problems into clear architectural plans with measurable outcomes Build and scale high-reliability services that streamline CX agent workflows and compliance processes, owning end-to-end delivery from design through production deployment Mentor engineers on design techniques, coding standards, testing practices, and operational best practices, raising the overall engineering quality bar across the team Partner cross-functionally with teams across multiple time zones to identify platform improvements, foresee potential issues, and communicate complex technical concepts clearly to both technical and non-technical leaders Required Skills and Experience: 8+ years of software engineering experience, with demonstrated ability to architect and deliver distributed systems that solve ambiguous, high-impact problems Deep proficiency in Go (Golang) and experience building scalable, high-traffic backend services in production, including API development (gRPC, GraphQL), event-driven architectures (Kafka, MQ), and SQL or NoSQL databases Hands-on experience with cloud infrastructure and DevOps tooling such as AWS, Kubernetes, Terraform, and CI/CD pipelines (BuildKite or similar), including rate limiters, caching, load balancing, circuit breakers, and observability (metrics, logging, tracing) Proven track record of leading technical projects end-to-end, mentoring engineers, and influencing architectural decisions across teams without direct authority Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,025 — $256,500 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Software Engineer - Compliance CXAE (Charlotte, NC) As a Software Engineer on the EAA Compliance CXAE team within the Platform group, you'll build the AI-first applications and services that power how CX Compliance agents work every day. This team is responsible for the platforms, tools, and integrations that streamline compliance processes, helping agents resolve customer issues and KYC workflows faster, with greater accuracy, and at scale. You'll own full-stack feature delivery across Golang and React, ship third-party integrations, and directly improve the productivity and compliance experience for millions of Coinbase customers. This role requires you to be based in Charlotte, NC and is not eligible for fully remote work. What you'll do: Own end-to-end development of user-facing features across the compliance agent platform using Golang, React, and cloud technologies, from design through production deployment. Lead assessment, selection, and implementation of third-party tools and vendor integrations that extend platform capabilities and accelerate delivery. Partner with product, design, security, and data teams to deliver cross-functional solutions to complex compliance and CX problems. Build and maintain scalable, high-traffic services leveraging event-driven architectures, caching, load balancing, and observability tooling across AWS and Kubernetes. Mentor engineers on design patterns, coding standards, testing strategies, and deployment best practices to raise the overall quality bar for the team. Required Skills and Experience: 2+ years of professional software engineering experience building web applications with at least one modern backend language (Golang, Python, Java, or similar) and a frontend framework (React, Angular, Vue, or similar). Familiarity with cloud infrastructure (AWS, GCP, or Azure) and containerized deployment environments (Kubernetes, Docker, or similar). Experience working with distributed systems concepts such as caching, event-driven architectures, or API integrations. Ability to communicate technical concepts to both technical and non-technical audiences through documentation, design proposals, or code reviews. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. This role requires the person to be in Charlotte Job ID: P77388 Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $152,405 — $179,300 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Machine Learning Engineer on the CX Intelligence team within Enterprise Applications and Architecture, you'll build the AI-powered conversational systems that connect Coinbase's Help Center, chatbots, and agent workflows. The team owns the multi-agent platform powering Coinbase Chat and agent tooling, partnering with Conversation Design, CX, and Engineering to deliver secure, scalable automated support. You'll lead the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants, directly improving how millions of customers get help. What you'll do: Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Build production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products. Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery. Establish best practices for system design, coding standards, and AI/ML development workflows across the team. Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team. Conduct design reviews to ensure every feature meets Coinbase's standards for security, scalability, and performance. Required Skills and Experience: 5+ years of professional experience in machine learning and software engineering, with a track record of shipping production-grade ML services at scale. Hands-on expertise building with modern AI architectures (LLMs, deep learning) and the generative AI ecosystem, including frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock. Deep proficiency in Python with demonstrated ability to write clean, maintainable, highly-tested production code. Specialized knowledge in at least one domain: NLP, information retrieval, computer vision, or advanced statistical modeling. Proven ability to write technical design documents and present ML system architectures to cross-functional stakeholders, translating complex technical concepts for non-technical audiences. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): R$455.500 — R$455.500 BRL Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Software Engineer on the CX Shared Agent Platforms and SFDC Solutions team, you'll build and extend the platforms that power customer service and compliance operations across Coinbase. This team, part of the Enterprise Applications and Architecture org, owns CX tooling including Salesforce, Maestro QA, and Assembled, enabling agents to resolve customer issues and manage KYC workflows with speed and accuracy. You'll develop full-stack services and integrations that drive agent productivity, support strategic platform transitions, and deliver impact at scale from Brazil. What you'll do: Build and ship backend services using Golang and gRPC that extend CX platform capabilities and support agent workflows across compliance and consumer teams. Own the evaluation, integration, and ongoing support of third-party SaaS platforms, ensuring seamless connectivity across the CX tooling ecosystem. Partner with product, design, security, and data teams to deliver cross-functional solutions to complex operational and compliance challenges. Drive engineering best practices across the team, including code reviews, testing strategies, deployment processes, and observability standards (metrics, logging, tracing). Translate complex technical concepts into clear recommendations for non-technical stakeholders across CX, product, and leadership teams. Required Skills and Experience: 5+ years of software engineering experience, with proficiency in Go and hands-on experience building scalable backend services using gRPC, event-driven architectures (Kafka or similar), and SQL or NoSQL databases. Demonstrated experience evaluating, integrating, and operating third-party SaaS applications and vendor APIs in a production environment. Experience operating production systems on AWS with Kubernetes, Terraform, and CI/CD tooling (BuildKite or similar), including implementation of rate limiters, caching, load balancing, and circuit breakers. Proven ability to contribute to technical architecture decisions and translate them into reliable, high-traffic production systems. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): R$342.600 — R$342.600 BRL Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer (EAA) The CEE Surfaces team, part of Coinbase's Customer Experience & Engagement org within EAA, owns the customer- and agent-facing support experiences across Help Center, chat, in-product entry points, and agent tools. We're hiring a Senior Software Engineer to build and scale high-impact CX journeys spanning React/TypeScript frontends, Go backend services, and integrations with the CEE Foundations and Intelligence layers. You'll ship reliable, measurable features that improve automation, resolution quality, and customer satisfaction across every support surface. What you'll do: Build end-to-end full-stack features across React/TypeScript frontends and Go backend services for Help Center, chat, and agent-facing workflows. Partner with Product, Design, CX Ops, and peer engineering teams to turn high-volume customer problems into intuitive self-serve and assisted-support experiences. Own APIs, service integrations, and UI flows that connect Surfaces with CEE Foundations and Intelligence capabilities, including routing, procedures, data-plane integrations, and evaluation systems. Drive CX outcomes through experimentation, instrumentation, and iterative delivery, using metrics such as containment, AtR, CSAT, and escalation rates. Lead integration of AI/ML and vendor capabilities into customer and agent experiences with appropriate guardrails, observability, and rollout discipline. Strengthen production reliability through on-call participation, incident response, debugging, and mentoring engineers on full-stack design, testing, and deployment practices. Required Skills and Experience: 5+ years of software engineering experience building and operating production full-stack web applications, with hands-on proficiency in React (or similar modern frontend frameworks) with TypeScript and backend API development in Go. Demonstrated experience designing and shipping customer-facing experiences in close partnership with Product and Design, not solely backend or platform systems. Proven track record with distributed systems and production fundamentals including API design, caching, observability, debugging, incident response, and operational reliability. Experience integrating AI/ML or third-party platform capabilities into production applications with engineering rigor around guardrails, testing, and rollout. Track record of delivering measurable product outcomes across cross-functional teams, including translating ambiguous problem spaces into shipped solutions. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Job ID: P76575 #LI-Remote Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .