Careers at Coupang

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Coupang is investing in the next generation of identity and access management capabilities that support one of the largest and most complex technology environments in the region. We are looking for an experienced Security Engineer to help modernize our enterprise directory services and identity infrastructure while improving reliability, scalability, and security across a global environment. This is a highly technical engineering role focused on the design, implementation, and operation of large-scale identity platforms. You will work on modernizing Active Directory and cloud identity services, strengthening authentication and authorization frameworks, and building foundational capabilities that support thousands of users and critical business systems. The ideal candidate combines deep expertise in Active Directory with strong engineering ffundamentals and a track record of building and operating complex identity platforms in large enterprise environments. What You Will Do Lead the Engineering design and build-out of Coupang’s enterprise directory services and identity platform modernization. Design, build, and operate large-scale Active Directory environments spanning multiple domains and geographies. Drive improvements in reliability, resiliency, security, and operational excellence across identity infrastructure. Partner with security, infrastructure, and platform teams to develop the next generation of IAM capabilities. Engineer solutions that strengthen authentication, directory services, access management, and identity lifecycle processes. Troubleshoot and resolve complex directory service, authentication, and integration issues as the highest level of technical escalation. Develop automation and tooling to simplify operations, improve scalability, and reduce manual effort. Evaluate and integrate modern identity technologies while supporting a hybrid environment that includes Active Directory, cloud identity providers, and internally developed solutions. Contribute to the development of custom IAM capabilities, services, and user experiences that support evolving business requirements. Help establish architectural direction and technical standards for enterprise identity platforms. Basic Qualifications 12+ years of hands-on experience in Identity and Access Management, Directory Services, or Infrastructure Security engineering. Deep expertise in administering, engineering, and troubleshooting Microsoft Active Directory and Entra in large enterprise environments. Experience designing, migrating, or modernizing complex multi-domain Active Directoryenvironments. Strong understanding of LDAP, Kerberos, Group Policy, DNS, authentication protocols, and directory service architecture. Experience supporting highly available, mission-critical identity infrastructure at scale. Strong experience in building continuous controls around AD, Entra and IAM platforms. Strong scripting or software development skills in Python, Java, or similar languages. Experience automating operational processes and building engineering solutions rather than relying solely on commercial products. Proven ability to diagnose and resolve complex identity, authentication, and infrastructure reliability challenges. Bachelor's degree in computer science, Information Security, or related field, or equivalent practical experience. Preferred Qualifications Experience leading or significantly contributing to enterprise-scale Active Directory transformation programs. Experience with Entra ID (Azure AD), Okta, or other enterprise identity platforms. Experience integrating IAM solutions with cloud and hybrid environments. Experience with identity governance, privileged access management, or access lifecycle management platforms. Familiarity with open-source technologies and custom platform development. Experience operating identity services in global, multi-region environments. Strong understanding of security architecture, zero trust principles, and modern authentication technologies. Pay & Benefits: Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $209,000/year in our lowest geographic market to $360,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits: • Medical/Dental/Vision/Life, AD&D insurance • Flexible Spending Accounts (FSA) & Health Savings Account (HSA) • Long-term/Short-term Disability • Employee Assistance Program (EAP) program • 401K Plan with Company Match • 18-21 days of the Paid Time Off (PTO) a year based on the tenure • 12 Public Holidays • Paid Parental leave • Pre-tax commuter benefits • MTV - [Free] Electric Car Charging Station General Description of Other Compensation: “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: R0077556

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world Ads data platform team is a key team in the Ads foundation organization. Help us build the data engine behind Coupang Ads. Our team provides the foundational platform that manages and serves all data used in our ads-serving pipeline. We build the big data platform that processes all the Coupang Ads data, which involves enrichment, aggregation, attribution, settlement, measurement and more. We are looking for passionate backend software experts to build large scale data processing systems that power our Ads business. Our mission is to design and build a scalable, extensible and resilient data processing infrastructure that powers our Ads business with big data and build scalable realtime services to serve the data. Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Role Overview: Ads data platform team is a key team in the Ads foundation organization. Help us build the data engine behind Coupang Ads. Our team provides the foundational platform that manages and serves all data used in our ads-serving pipeline. We build the big data platform that processes all the Coupang Ads data, which involves enrichment, aggregation, attribution, settlement, measurement and more. We are looking for passionate backend software experts to build large scale data processing systems that power our Ads business. Our mission is to design and build a scalable, extensible and resilient data processing infrastructure that powers our Ads business with big data and build scalable realtime services to serve the data. What You Will Do: Architect and scale high-throughput data processing pipelines and serving infrastructure critical to real-time ad delivery. Engineer our next-generation data platform , focusing on self-service capabilities that empower cross-functional teams to deploy data into production with minimal friction. Bridge the gap between business strategy and technical execution , translating complex ads logic into highly distributed, efficient, and resilient system architectures. Minimum Qualifications Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field 6 years of experience in backend software development Experience working in cloud environments, particularly AWS Demonstrated experience in building and maintaining highly available, distributed systems Proven track record of taking ownership and successfully delivering results Experience building ads serving system. Ability to clearly and concisely communicate with technical and non- technical stakeholders across all levels of the organization Ability to work in multi-cultural, cross functional team Experience building highly scalable and low latency systems in a fast paced, team-oriented environment Experience leading a project of building large scale data serving platform Proficiency in Java and the Spring Frameworks Preferred Qualifications Ability and desire to drive solid design work on multi-threaded/multi-process, distributed system A passion to explore, improve, automate and optimize distributed systems and tools Proven ability to lead and collaborate in cross-functional, fast-paced environments Ability to think outside-the-box and challenge conventional wisdoms Experience with advertising systems/Search advertising/Advertising Marketplace/Display advertising/Ad Server Experience working with AWS (Amazon web services) Familiarity with Agile development practices, including code reviews, testing, and CI/CD pipelines Experience managing mission-critical services with high throughput and low latency Experience working in fast pacing environment Experience with Spark/Hive/Redis//Kafka Strong communication skills for interfacing with technical teams, business stakeholders, and end users Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for Staff position ranges from $164/year to $282/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Annual bonus is 0-20% of the base salary Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays up to 6 weeks of Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice​ Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ ​ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: R0076545 Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Description Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview Global Operations Automation and Robotics Technology (GO ART) is the Zero-One organization within Coupang chartered to design, build, and deploy the most advanced fulfillment and transportation automation and robotics solutions in the industry. We are transforming Coupang's logistics network through in-house robotics, computer vision, and AI — at a scale and speed unmatched in Asian e-commerce. The team is based in Mountain View, Seattle, and Seoul. We are seeking a Staff Robotics System Engineer to develop robust, high-performance autonomy software for real-world robotic systems. In this role, you will own the full-stack development and production deployment of autonomous robotics systems, bridging perception, planning/control, hardware, WMS, and enterprise workflows at scale. You will work closely with multidisciplinary teams spanning hardware, perception, plan & control, WMS, and product engineering to deploy robotic capabilities in industrial environments. The ideal candidate combines deep expertise in robotics algorithms with a systems-level mindset and hands-on experience taking solutions from prototype through validation and production deployment. Key Responsibilities Lead the architecture, design, and integration of full-stack robotics systems, coordinating across perception, planning/control, and hardware subsystems Define system requirements, interfaces, and data contracts between perception ML, Plan and Control teams; ensure seamless integration Own the design and implementation of control logic orchestration using Groot and ROS2, enabling flexible and maintainable behavior trees for robot autonomy Own the robotics software infrastructure including drivers, middleware (ROS/ROS2), simulation environments, and system-level tooling Own the integration of robotics systems with Coupang WMS and operational workflows; design APIs and data models to enable bidirectional communication Build and maintain production-quality robotics software. Develop simulation, testing, and validation workflows that assess safety, robustness, latency, repeatability, and task success across representative operating conditions. Lead system-level debugging and troubleshooting across hardware-software boundaries; drive root cause analysis when issues span multiple teams Own deployment pipelines, containerization, and edge compute optimization for production robotics systems Define system SLAs/SLOs (e.g., latency, throughput, availability, accuracy) and establish metrics to track performance against these targets Implement monitoring, observability, and alerting systems to track system health, bottlenecks, and SLO compliance across all subsystems Contribute to technical roadmaps, architecture decisions, code reviews, documentation, and engineering best practices. Mentor and provide technical guidance to junior and mid-level engineers; establish engineering best practices and standards Basic Qualifications B.S., M.S., or Ph.D. in Robotics, Mechanical Engineering, Electrical Engineering, Computer Science, or related fields. 8+ years of hands-on experience in robotics systems engineering, with demonstrated progression in scope and ownership Deep proficiency in Python for real-time and systems-level robotics development Proven track record of integrating hardware peripherals (cameras, sensors, PLCs, etc.) into production robotics systems Strong experience with ROS/ROS2 ecosystem including custom message types, services, nodes, and lifecycle management Experience integrating and debugging a full robotic system across software, sensors, actuators, middleware, simulation, and hardware. Real-world industrial robotics experience, including deploying, validating, or supporting robots in manufacturing, logistics, warehousing, inspection, service, or comparable operational environments. Strong analytical, communication, and cross-functional collaboration skills. Preferred Qualifications Experience with edge AI inference pipelines and GPUs. Experience with development and deployment of AI Inference Servers, eg. Triton, vLLM. Expertise in modern GPU-accelerated planning, differentiable optimization, sampling-based planning, model predictive control (MPC), whole-body control, or real-time trajectory generation. Understanding of computer vision and perception system requirements (latency, accuracy, throughput) Familiarity with CI/CD systems and DevOps practices for robotics (e.g., Docker, containerized deployments) Experience in warehouse automation, industrial robotics, or logistics environments Experience with observability tools and frameworks (e.g., Prometheus, Grafana, ELK stack, distributed tracing) Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $164K/year to $282K/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Annual bonus is 0-20% of the base salary Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HAS) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Paid Parental leave Pre-tax commuter benefits MTV- [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale. Recruitment Process and Others Recruitment Process Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ C oupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com .

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for a new Red Team member in our Seattle office. The ideal candidate will be passionate around security and will love to dive deep in order to understand and exploit a potential security vulnerability. If you love finding security weaknesses and use those findings to bypass technical security controls, we would love to hear from you. What You Will Do Responsibilities will include, but not be limited to, the following: Perform penetration testing activities on web, mobile, API and network. Provide remediation guidelines and improvements to the issues identified during the engagements Perform threat actor simulation activities (Red Team campaigns) Basic Qualifications 5+ years of technical work experience in offensive security Proficiency on web, mobile and API testing Experience with common penetration testing security tools (e.g., Burp Suite, Metasploit, Kali Linux, Nmap) Good understanding of OS security (e.g., Linux) and networking (TCP/IP) Proficiency with command-line tools and Linux Confident with at least one programming language (e.g., Python, Java) in order to develop scripts and tools that could aid the testing activities. Preferred Qualifications Work experience in the e-commerce sector is valuable. Experience in cloud (e.g., AWS) and understanding the differences between Cloud and traditional data-center environments. Understanding of Cyber Kill Chain, MITRE ATT&CK framework Computer Science, Computer Engineering, or related technical Degree Holder of well-recognized offensive security certifications (e.g., Offensive Security like OSCP, OSCE or OSED, CREST, SANS) Fluent in Korean and English Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for Staff position ranges from $152K/year to $261K/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Annual bonus is 0-20% of the base salary Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays 6 weeks Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process and Others Recruitment Process Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: R0078387

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Rocket Growth is the 2P marketplace at Coupang. Coupang’s Rocket Growth team is dedicated to providing our customers with the best selection at the lowest prices while ensuring utmost convenience for our sellers. We are seeking a Staff Back-end Engineer to join our mission. In this fast-paced environment, you will collaborate with a team of smart and passionate engineers to design and implement systems that meet the needs of our growing business. You will have direct ownership of new features aimed at enhancing the scalability, reliability, availability, extensibility, and performance of our platform. We prioritize delighting customers while building high-quality software and seek candidates with a proven track record in designing and implementing large-scale distributed systems. Basic Qualifications 7+ years of professional software development experience, with focused on large-scale back-end systems and microservices architectures. Proven track record of designing, building, and operating high-throughput, low-latency distributed systems in production (handling strict SLAs/SLOs for availability and durability). Deep technical mastery in at least one modern back-end language (e.g., Go, Java, Python, C++, or Rust) and strong proficiency with relational (e.g., PostgreSQL, MySQL) and non-relational databases (e.g., Cassandra, Redis, DynamoDB). Demonstrated experience establishing architecture paradigms, API standards (REST, gRPC, GraphQL), and technical strategy across multiple engineering teams. Hands-on experience with cloud infrastructure (AWS, GCP, or Azure), container orchestration (Kubernetes), and modern CI/CD pipelines. Preferred Qualifications Expertise in event-driven architectures and distributed messaging platforms (e.g., Apache Kafka, RabbitMQ, Pulsar). Proven history of leading major technical turnarounds, such as zero-downtime database migrations, legacy system modernization, or major infrastructure cost-optimization initiatives. Strong background in observability and reliability engineering (distributed tracing, OpenTelemetry, chaos engineering, incident management leadership). History of active technical mentorship—successfully growing Senior (L5) engineers into Lead/Staff roles. Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $152,000/year in our lowest geographic market to $261,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: R0079167

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Resource Fabric Engineering team builds and operates the foundational infrastructure and developer tools that power the AI lifecycle across Coupang. Our mission is to provide scalable, reliable, and intelligent platforms that enable teams to efficiently build, deploy, and manage AI workloads. We develop core services including resource management, workflow orchestration, model lifecycle tooling, and observability solutions that support machine learning innovation at scale. We are looking for a Staff Software Engineer to lead the design and evolution of large-scale distributed systems and drive technical excellence across the platform. What You Will Do Design and implement the development of a next-generation Resource Manager and AI developer tools, enabling efficient, secure, and policy-compliant data access across hybrid environments. Lead the design of scalable, event-driven microservices for optimized resource management. Build and enhance developer tools that improve workflow orchestration, model management, observability, and operational efficiency. Mentor junior engineers and contribute to architectural decisions that shape the future of AI infrastructure. Collaborate with Product owner, TPMs, and Compliance teams to define end-to-end ML model development lifecycle experiences. Drive operational excellence by improving system reliability, performance, monitoring, and incident management practices. Take end-to-end ownership of critical platform initiatives from design through operation and continuous improvement. Basic Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field. 8 years of professional software development experience, or 6 years with an advanced degree. Experience designing, building, and operating large-scale distributed systems in cloud environments. Proficiency in at least one modern programming language such as Java, Go, or Python. Experience with AWS, Azure, or GCP, and cloud-native development practices. Preferred Qualifications Strong expertise in distributed systems technologies including Kafka, Cassandra, ClickHouse, MongoDB, or similar platforms. Experience with Kubernetes, Docker, gRPC, Spring, and microservices architecture. Experience building infrastructure, tooling, or platforms supporting machine learning and AI workloads. Experience integrating with AI/ML frameworks or pipelines (e.g., TensorFlow, PyTorch, ONNX). Experience with observability tools (e.g., Prometheus, Grafana, ELK stack). Deep expertise in Java Spring Boot, Hibernate, and RESTful API design. Strong understanding data governance, compliance, and access control in distributed systems. Demonstrated ability to lead complex technical initiatives and influence cross-functional stakeholders in a fast-paced environment. Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $152,000/year in our lowest geographic market to $282,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process Application Review - Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: R0076195

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Resource Fabric Engineering team builds and operates the foundational infrastructure and developer tools that power the AI lifecycle across Coupang. Our mission is to provide scalable, reliable, and intelligent platforms that enable teams to efficiently build, deploy, and manage AI workloads. We develop core services including resource management, workflow orchestration, model lifecycle tooling, and observability solutions that support machine learning innovation at scale. We are looking for a Staff Software Engineer to lead the design and evolution of large-scale distributed systems and drive technical excellence across the platform. What You Will Do Design and implement the development of a next-generation Resource Manager and AI developer tools, enabling efficient, secure, and policy-compliant data access across hybrid environments. Lead the design of scalable, event-driven microservices for optimized resource management. Build and enhance developer tools that improve workflow orchestration, model management, observability, and operational efficiency. Mentor junior engineers and contribute to architectural decisions that shape the future of AI infrastructure. Collaborate with Product owner, TPMs, and Compliance teams to define end-to-end ML model development lifecycle experiences. Drive operational excellence by improving system reliability, performance, monitoring, and incident management practices. Take end-to-end ownership of critical platform initiatives from design through operation and continuous improvement. Basic Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field. 8 years of professional software development experience, or 6 years with an advanced degree. Experience designing, building, and operating large-scale distributed systems in cloud environments. Proficiency in at least one modern programming language such as Java, Go, or Python. Experience with AWS, Azure, or GCP, and cloud-native development practices. Preferred Qualifications Strong expertise in distributed systems technologies including Kafka, Cassandra, ClickHouse, MongoDB, or similar platforms. Experience with Kubernetes, Docker, gRPC, Spring, and microservices architecture. Experience building infrastructure, tooling, or platforms supporting machine learning and AI workloads. Experience integrating with AI/ML frameworks or pipelines (e.g., TensorFlow, PyTorch, ONNX). Experience with observability tools (e.g., Prometheus, Grafana, ELK stack). Deep expertise in Java Spring Boot, Hibernate, and RESTful API design. Strong understanding data governance, compliance, and access control in distributed systems. Demonstrated ability to lead complex technical initiatives and influence cross-functional stakeholders in a fast-paced environment. Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $152,000/year in our lowest geographic market to $282,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process Application Review - Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: R0076195

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview TW Engineering is a dedicated engineering org for Coupang core business in Taiwan. The team has end-to-end ownership of the systems, and we are working with local business stakeholders, product team very closely to wow the customers and scale the business. We develop and maintain scalable and sustainable platforms to empower our business, including but not limited to Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for landing, tracking, personalization & attribution. We leverage big data, NoSQL, analytics, real-time processing and Machine Learning to build mission-critical and highly scalable services that are reliable 24/7. Architect, design and build scalable systems that will have a direct impact on customer acquisition, experience, conversion and retention Develop close relationships with Product and tech team in China and Korea Establish and execute short and long-term architectural roadmaps for the business Drive continuous improvement to the efficiency and flexibility of the platform and services while keeping high bar for customer trust, performance and availability Basic Requirements: 7+ years of solid experience in software development and architecture design in large distributed systems, web services and Java capability Experienced in designing and implementing high-concurrency, high-availability and high-scalability systems Familiar with distributed system, microservice architecture & design, and message queue, cache, database etc. core backend knowledge Growth mindset, company-wide perspective. Focus on business problem solving, and data-driven Strong competency in delivering results in an environment of rapidly changing requirements with appropriate trade-offs Strong sense of ownership, urgency, and dive deep Preferred Qualifications: Experience in building application on basis of LLM capabilities is a big plus Experienced in Catalog/Product management system and big data processing skills Privacy Notice​ Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 팀 소개 Infosec & TBA Compliance팀은 국내외 모든 비지니스 영역에서 정보처리시스템과 임직원이 정보보호 관련 법적 규제, 보안정책 및 인증 요구사항의 준수 여부를 모니터링하여 평가하고, 식별된 미준수 사항이 신속하게 해결될 수 있도록 지원하는 업무를 수행하고 있습니다. 업무 내용: 정보보호 규정준수 모니터링 체계 구축 및 관리 정보보호 규정준수 모니터링 계획 수립 및 실행 모니터링을 통해 식별된 미준수에 대한 개선 또는 완화 제안 정보보호 규정준수 위험을 평가하고 위험 수준에 따라 우선순위 설정 정보보호 규정준수 위험 완화 및 개선 지원. 자격 요건: 국내/외 정보보호 관련 컴플라이언스 업무 경험 8 년 이상. 정보통신망법, 통신비밀보호법, 인공지능기본법, 클라우드컴퓨팅법 등에 대한 높은 이해도와 경험이 있으신 분 IT Infra(Network, Security, Database), 클라우드 환경의 어플리케이션 서비스, 마이크로 서비스 아키텍처에 대한 높은 수준의 기술 경험이 있으신 분. 주도적으로 업무를 수행하고, 문제를 해결하고자 하는 열정이 있으신 분. 조직의 모든 레벨에서 이해관계자와 효과적으로 협업을 수행할 수 있는 커뮤니케이션 능력. 우대 사항: 이커머스 , IT 기업 등의 정보호호 업무 경험자. 최신 보안 기술 트렌드 및 관련 법령에 대한 지속적인 학습 의지가 있으신 분. 보안 관련 자격증 보유하신 분(CISSP, CISA, CISM, SSCP , CCSP , ISO27001, ISO27017, 정보보안기사, ISMS-P 심사원 등) 전형 절차 및 안내 사항 전형 절차 서류전형 - 리크루터 폰인터뷰 - 전화면접 - 대면(화상)면접 – 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 고용형태는 정규직으로 수습기간 12 주를 포함 합니다 . 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 개인정보 처리방침 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 ( recruitingops@coupang.com ) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.

[회사소개] 쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다. 쿠팡이츠(coupang eats)는 음식배달을 시작으로 장보기와 쇼핑까지 서비스 영역을 확장하며 고객의 일상을 더욱 편리하게 만드는 새로운 경험을 만들어가고 있습니다. 고객에게 더 나은 경험을 제공하기 위한 끊임없는 고민을 바탕으로 도전하며, 새로운 서비스와 카테고리의 변화를 이끌고 있습니다. 쿠팡이츠는 스스로 기회를 만들고 결과를 만들어낸 구성원에게 더 큰 역할과 책임을 부여하고 있습니다. 자신의 아이디어를 실행으로 옮기고, 성과를 통해 더 큰 기회를 만들어가며, 비즈니스의 성장을 직접 이끄는 성취감을 경험할 수 있습니다. 분야별 전문가들과 더 큰 도전을 통해 함께 성장하고 싶다면, 지금 쿠팡이츠와 함께하세요. [팀 소개] Merchant Engineering 팀은 한국 쿠팡이츠뿐만 아니라 글로벌 서비스(일반 로켓나우 등) 전반에 걸친 엔드투엔드(End-to-End) 상점주 여정(Merchant Journey)을 구축하고 혁신합니다. 우리는 상점주에게 필요한 시스템을 제공하여 지역 상점주들이 온라인 배달 모델에 쉽게 적응하고 성공적인 온라인 비즈니스를 운영할 수 있도록 지원합니다. 우리 팀은 입점(Onboarding), 메뉴 관리, 주문 처리, 정산, 매출 분석에 이르기까지 수십만 상점주가 비즈니스를 원활하게 운영할 수 있도록 돕는 핵심 플랫폼을 담당합니다. 상점주 및 고객이 위탁한 데이터의 주요 시스템을 소유하며, 고객은 정확한 매장 및 메뉴 정보를 바탕으로 최적의 선택을 하게 됩니다. 글로벌 비즈니스 확장과 빠르게 변화하는 커머스 환경 속에서, 우리는 주요 사업 관계자들과 긴밀히 협력하여 최상의 상점주 경험을 제공하고 있습니다. 동적이고 활력 있는 환경 속에서 뛰어난 문제 해결 능력을 발휘하며 함께 성장할 리더를 찾고 있습니다. 본 직무는 쿠팡 본사(Coupang Corp.) 소속 채용 건입니다. 주요 업무 (Key Responsibilities) 상점주 기술 전략 수립 및 실행: 한국 및 글로벌 상점주 플랫폼의 제품, 운영, 규제 요구사항을 실행 가능한 기술 로드맵으로 전환하고 이행을 주도합니다. 핵심 상점주 도메인 관리: 매장 입점, 메뉴/가격 관리, 주문 수락/상태 관리, 정산/매출 분석을 포함한 상점주 도메인 전반의 소프트웨어 개발 생애주기(설계, 개발, 테스트, 배포, 운영)를 총괄합니다. 아키텍처 리더십 및 시스템 안정성: 주요 기술 결정을 주도하고, 대규모 상점주 데이터를 안정적으로 처리할 수 있는 고가용성·고성능 백엔드 아키텍처를 설계합니다. 엔지니어링 우수성(Engineering Excellence): 코드 품질, 성능, 보안 기준을 수립하고 인시던트 관리, 온콜(On-call) 로테이션, 포스트모템(Post-mortem) 프로세스의 지속적인 개선을 이끕니다. 프로젝트 및 리소스 관리: 병렬로 진행되는 여러 프로젝트의 일정, 리소스, 리스크, 우선순위를 관리합니다. 팀 리더십 및 인재 육성: 백엔드 엔지니어의 채용, 코칭, 평가 및 커리어 성장을 지원하여 고성능 엔지니어링 조직을 구축합니다. 크로스 파트너십/협업: 프로덕트, 운영, 법무 및 글로벌 팀과 긴밀히 협력하여 요구사항을 조율하고 최선의 의사결정을 내립니다. 프로세스 및 생산성 혁신: AI 기반 환경을 포함한 현대적 개발 방식 도입을 통해 팀의 엔지니어링 생산성과 시스템 운영 워크플로우를 구조적으로 개선합니다. 자격 요건 (Minimum Qualifications) 8년 이상의 백엔드 개발 경험 및 백엔드 엔지니어링 매니저 또는 테크 리드(Tech Lead)로서 입증된 리더십 경험 고트래픽 환경에서 대용량 분산 시스템 설계 및 마이크로서비스 아키텍처(MSA) 운영 경험 (성능, 안정성, 데이터 정합성, 보안 고려 필수) 복잡한 비즈니스 도메인(예: 매장, 정산, 상품/메뉴 관리 등)의 오너십을 갖고 시스템을 지속적으로 개선해 본 경험 운영 인시던트 대응, 모니터링 프레임워크 구축, 온콜 로테이션 관리를 포함한 서비스 SLA 유지 경험 복잡한 비즈니스 문제를 명확한 기술적 솔루션으로 전환할 수 있는 뛰어난 문제 해결 능력 글로벌 이해관계자 및 해외 엔지니어링 팀과의 원활한 협업을 위한 비즈니스 수준의 영어 소통 능력 우대 사항 (Preferred Qualifications) Java 및 Spring Framework를 활용한 대규모 서비스 개발 및 운영 경험 다국어/다국가 서비스 운영 경험, 국가별 정산/세무 규제 대응 및 로컬라이제이션 주도 경험 B2B SaaS, 이커머스 상점주 플랫폼, 머천트 포털, 정산/결제 도메인 구축 경험 이벤트 기반 아키텍처(Event-Driven Architecture), 메시지 큐(Kafka 등), JPA/RDBMS/NoSQL 최적화 경험 조직 전체 및 인접 팀에 강력한 영향력을 미칠 수 있는 기술적 리더십 엔지니어링 품질 표준, 코드 리뷰 문화, 전반적인 개발 프로세스를 한 단계 끌어올린 경험 전형 절차 서류전형 - 리크루터 스크리닝콜 - 직무 적합성 인터뷰 - 핵심 역량 인터뷰 – 최종 합격 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 보훈대상자 및 장애인 여부는 채용 과정에서 어떠한 불이익도 미치지 않습니다. 개인정보 처리방침 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy 서류 반환 정책 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사 유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위 2 항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일(re cruitingops@coupang.com)로 제출하면, 제출이 확 인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송 해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하 시기 바랍니다. 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대 비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원 본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니 할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. Company Description CES (Coupang Eats Services) manages dedicated delivery partner operations and service teams that support customers, store owners, and delivery partners. We wow our customers by delivering what they want, when and where they want it. We also provide OSS (One-Stop Service) to help our restaurant partners connect with hungry customers by solving all types of problems related to our EDP (Eats Delivery Partners). If you are interested in redefining the future of food delivery, join us. With Coupang’s innovative technology, Coupang Eats Services will continue to offer delicious food to customers, empower local businesses, and generate new ways for delivery partners to earn, work, and live. Team Description The Merchant Engineering team is responsible for building and innovating the end-to-end Merchant Journey for Coupang Eats in Korea as well as global services (such as Rocket Now in Japan). We empower merchants and help potential local merchants to adapt to the online delivery model and support them to run successful online businesses. Our team owns the core platform that enables hundreds of thousands of merchants to run their businesses smoothly—from onboarding and menu management to order processing, settlements, and sales analytics. Our team owns the key systems for the entrusted data from merchants and our customers rely on accurate store and menu information to choose the best to their needs. In an expanding global business and fast-changing commerce environment, we work closely with key business stakeholders to deliver the best possible merchant experience. We are looking for a leader who can demonstrate exceptional problem-solving skills and grow within this dynamic environment. This position is employed under Coupang Corp. (Headquarters). Key Responsibilities Merchant Technical Strategy & Execution: Translate product, operational, and regulatory requirements across Korea and global merchant platforms into an actionable technical roadmap and drive execution. Core Merchant Domain Management: Oversee the full software development lifecycle (design, development, testing, deployment, and operations) across the merchant domain, including store onboarding, menu/pricing management, order acceptance/status management, and settlement/sales analytics. Architecture Leadership & System Stability: Lead key technical decisions and design high-availability, high-performance backend architectures capable of handling merchant data. Engineering Excellence: Establish standards for code quality, performance, and security. Drive continuous improvement in incident management, on-call rotations, and post-mortem processes. Project & Resource Management: Manage schedules, resources, risks, and task priorities across multiple parallel projects. Team Leadership & Talent Development: Build a high-performing engineering organization by recruiting, coaching, evaluating, and supporting the career growth of backend engineers. Cross-Functional Collaboration: Partner closely with Product, Operations, Legal, and global teams to align on requirements and make optimal trade-off decisions. Process & Productivity Innovation: Structurally improve team engineering productivity and system operational workflows by adopting modern development practices, including AI-driven environments. Minimum Qualifications 8+ years of backend development experience, with proven leadership experience as a Backend Engineering Manager or Tech Lead. Proven track record of designing distributed systems and operating Microservice Architectures (MSA) in high-traffic environments, with strong consideration for performance, stability, data consistency, and security. Experience taking ownership of complex business domains (e.g., stores, settlements, product/menu management) and driving continuous system improvements. Experience maintaining service SLAs, including production incident response, building monitoring frameworks, and managing on-call rotations. Strong problem-solving skills with the ability to translate complex business problems into clear technical solutions. Professional English communication skills for seamless collaboration with global stakeholders and international engineering teams. Preferred Qualifications Extensive experience developing and operating large-scale services using Java and the Spring Framework. Experience operating multi-country services, accommodating country-specific settlement/tax regulations, and leading localization efforts. Background in building B2B SaaS, e-Commerce Merchant Platforms, Merchant Portal, or settlement/payment domains. Deep experience with Event-Driven Architectures, message queues (e.g., Kafka), and JPA/RDBMS/NoSQL optimization. Proven technical leadership with a strong influence across the organization and adjacent teams . Track record of elevating engineering quality standards, code review cultures, and overall development processes. Recruitment Process Application Review -> Recruiter Screening Call -> Job Fit Interview -> Focus Interview –> Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This role is open to Singapore Citizens and Permanent Residents only This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/