Careers at Klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Security Engineer to add to our growing Detection & Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D&R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones. How you will make a difference: Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms Respond to alerts, cyber threats, and drive end-to-end incident response investigations Perform digital forensic investigations to include collection and analysis of evidence Automate and codify detection and response workflows and processes Build security tooling to drive automation across D&R lifecycle Improve and maintain detection and response pipelines and underlying systems Work with our Threat Intelligence team to identify and respond to sophisticated threats Develop AI-first security systems to automate detection and response operations Conduct threat hunts across corporate, cloud and product environments Support data engineering workflows for core security data lake and SIEM platforms Be an active member of D&R on-call rotations Coach and mentor security engineers within the detection & response team We’d love to hear from you if you have: 5+ years of hands-on security experience in modern cloud environments Experience in triaging and responding to cyber threats Experience in large-scale log analysis, incident response and/or digital forensics Experience with centralized security data lakes and SIEM solutions Hands-on experience in writing detections-as-code Solid data querying skills (e.g. SQL, Splunk) Familiarity with large-scale data pipelines and data engineering techniques Proficient in programming languages to automate / build (e.g., Python, Go or similar) Proven experience with git/GitHub and CI/CD automations Familiarity with tactics, techniques, and procedures used by threat actors Experience being part of detection and response or incident response on-call Engineering-first and AI-first approach for all work performed Strong passion for continuous learning and staying updated on evolving technology Strong oral and written communication skills Team player with a strong, self-managing work ethic Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $141,600 — $212,400 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business. Our team is looking for a Sr. AI Engineer on the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll play a key role in designing and building scalable backend systems and user experiences that power our AI products and AI agent solutions. You’ll partner closely with product managers, machine learning engineers, and data scientists, to drive real-world impact at scale. This is a backend-heavy role with opportunities to influence architecture, async processing pipelines, distributed systems, and more. How You Will Make a Difference Design and build backend systems that support scaling our AI solutions for 167K+ customers. Develop robust, reliable and scalable data collection and processing pipelines for machine learning models to train and consume. Develop robust, reliable and scalable services to serve AI models in production environments. Contribute to evolving our agentic architecture, making our AI agents more self-sufficient and performant. Contribute to a culture of ownership, experimentation, and customer-centric product thinking. Who You Are 5-7 years of professional experience in software engineering, with a strong focus on backend systems and distributed architectures. Have hands-on experience building and deploying generative AI and agentic AI applications into production, with expertise in prompt engineering, few-shot learning, fine tuning and evaluation. Experienced backend engineer with a strong track record of building scalable, distributed systems, especially in the service of AI agent capabilities. Proficient in Python and modern backend frameworks (FastAPI, Django preferred). Experience creating human and automated evals to ensure high AI model quality. Proficient in big data tools such as Apache Spark and Hadoop. Deep experience with asynchronous processing and distributed task queues (Celery, Kafka, SQS, RabbitMQ, Redis). Strong understanding of database technologies and ORMs (SQLAlchemy, Alembic). Comfortable with cloud-native architectures (AWS) and container orchestration (Kubernetes); can manage infrastructure and CI/CD pipelines. Skilled at designing and building robust APIs. Able to operate with a high degree of autonomy, handle ambiguity, and thrive in a fast-moving, startup-like environment. Driven by curiosity. You're someone who learns and stays up to date with this rapidly evolving field. Comfortable collaborating directly with product managers and customers to shape solutions. Nice to Have Trained ML models in the past and deployed them in production systems to generate impact to businesses. Experience in reinforcement learning. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here . #indeedRD Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $148,000 — $222,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Security Engineer to add to our growing Detection and Response (D&R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture. How you will make a difference: Build systems that facilitate security observability for detection and response Develop AI-first security systems to automate detection and response operations Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents. Develop high-fidelity rule-based and/or ML-based detections as code Respond to security alerts, cyber threats, and security incidents Drive end-to-end incident response investigations Automate and codify detection and response workflows and processes Conduct ad-hoc threat hunts and be an active member of D&R on-call rotations We’d love to hear from you if you have: 5+ years of experience in software, security, and/or data engineering Automation-first and AI-first approach for all work performed Experience with centralized logging, data lakes, and SIEM solutions Familiarity with large-scale data pipelines and data engineering techniques Proficient in programming languages to automate / build (e.g., Python, Go or similar) Proven experience with git/GitHub and CI/CD automations Familiarity with tactics, techniques, and procedures used by threat actors Experience being part of detection and response or incident response on-call Strong passion for continuous learning and staying updated on evolving technology Strong oral and written communication skills Team player with a strong, self-managing work ethic We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $141,600 — $212,400 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Sr. Machine Learning Engineer Palo Alto, CA (Onsite 5x a week) At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 200,000+ customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business. As a Sr. Machine Learning Engineer at Klaviyo , you will help build models that extract insights from the massive streams of data that Klaviyo ingests continuously. You will apply cutting-edge techniques from deep learning, recommender systems, language modeling, and more to integrate artificial intelligence into our product and bring customers value. You will need to deep dive into the product and the code to understand and contribute to solutions with your technical knowledge and experiences. You will be working with partners in Engineering, Product, and Design to solve challenging problems, and talking to stakeholders and customers firsthand. Things you’ll do & make a difference Train and deploy large-scale Machine Learning models in production systems to improve the values our product provide to our customers Create AI engines or agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business and demonstrably outperform our human customers at Klaviyo. Introduce conversational AI interfaces into our software to make our customers more efficient users of our products. Build generative AI models that can automatically generate content for marketing given customer input on context, to maximize customer ROI or improve customers’ productivity. Work in high impact environments with fast experimentation and product development cycles What we are looking for: Advanced degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. 5+ years of experience in AI, machine learning, or related fields, with a track record of successfully leading large-scale AI / machine learning projects launched in products with a significant impact on users / customers. Experience with machine learning frameworks such as Huggingface, PyTorch, Tensorflow, Keras; Experience with distributed training with Spark, Ray, etc. Experience leading technical projects and working with engineering teams and product managers successfully to deliver customer-facing features Experience of developing and putting machine learning models into production, while also owning and maintaining production models long term Experience owning the full product lifecycle of ML development, including defining success metrics, designing and analyzing A/B tests, and iterating based on result Experience mentoring others Nice to have: Experience with recommendation systems, including designing, training, and deploying recommendation models, as well as building retrieval and ranking systems. Experience working in B2B businesses and interacting with customers directly Experience developing technical roadmaps for solving complex business problems using Machine Learning Experience fine-tuning and productionizing transformer-based models at scale, particularly large language models. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $196,000 — $294,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team Our GTM Systems team sits at the center of Klaviyo's go-to-market engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow. Our GTM Systems Partner team is a small group of technical builders owning the Salesforce platform and its integrations across our full GTM stack — from lead routing and lifecycle management to the external-facing partner portal and its integrations with partner management and payment systems data. Klaviyo's operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We're looking for a Senior Systems Engineer to keep those systems reliable, extensible, and ahead of the business so the teams that depend on them can focus on what they do best. About the role As a Senior Systems Engineer on the GTM Systems Partner team, you will own the enterprise systems end-to-end — from understanding the business process, to engineering the right solution, to measuring whether it moved the needle. You will own delivery, platform health, and code quality across a GTM stack — including the external-facing partner portal by sizing and building features, maintaining platform health, and shipping reliable integrations across our GTM stack. This is a high-craft, high-ownership role for someone who wants to write great code, drive quality standards, and see their work translate directly to Klaviyo’s goals. How you'll make an impact Own delivery of Salesforce solutions — Apex, Lightning Web Components, Flow, and integrations — from sprint planning through deployment, applying engineering best practices (DRY, SOLID, KISS) and holding a high bar for code quality through GitHub-based pull request reviews. Develop and maintain integrations between Salesforce and the broader GTM stack, including the external-facing partner portal; ensure reliable, secure data flows across partner management and payments while prioritizing strict access and permission governance. Triage and resolve high-impact platform and data issues quickly, owning the technical fix and communicating status clearly to the Product Owner and business partners. Use AI tools as part of your daily engineering workflow to ship faster, explore unfamiliar systems, and automate repetitive work — and help teammates build the same habits. Partner with the Product Owner and Architect during story refinement to size work accurately, surface technical constraints early, and ensure stories are fully ready before sprint planning. Mentor junior developers through code reviews, engineering standards, and pairing — accelerating the team's shift to professional-grade, git-based development practices. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $116,000 — $174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Senior Lead Software Engineer - Data Platform Team Overview The Data Platform organization owns the foundational data systems that power analytics, AI/ML, and product use cases across Klaviyo. This Senior Lead role is anchored in the Data Lake domain, while working broadly across Data Platform to support and align with adjacent teams. In practice, this role helps shape and connect the technical direction across lakehouse storage and compute, data onboarding and orchestration, modeled data layers, and the operational automation that keeps the platform reliable, observable, and usable at scale. The role requires strong judgment in connecting work across teams rather than optimizing only within a single technical boundary. The scope is not just to improve one system in isolation, but to make the broader data platform more trustworthy, scalable, and easier to operate. That includes aligning roadmaps across teams, supporting high-impact and complex cross-team projects, and helping represent Data Platform clearly to partner teams and stakeholders. How You’ll Make an Impact As a Senior Lead Software Engineer in Data Platform, with primary focus on Data Lake, you will: Independently own and drive high-impact technical objectives that span multiple Data Platform teams, especially Data Lake while supporting work that intersects with Data Automation and Data Warehouse. Help align technical roadmaps across Data Platform so teams are making coherent investments against shared priorities, dependencies, and long-term platform direction. Lead large, complex, cross-team initiatives from discovery through rollout and long-term ownership, especially where success depends on coordination across organizational and technical boundaries. Make high-judgment architectural decisions across core platform systems including lakehouse storage and compute, orchestration, modeled data layers, and operational automation, and create reference patterns that other teams can reuse. Establish paved paths, standards, and shared abstractions that reduce repetitive manual work and make onboarding, operating, and evolving data systems dramatically faster and more reliable across the platform. Partner closely with engineering, product, analytics, AI/ML, and governance stakeholders, and represent Data Platform clearly in cross-functional discussions that require both technical depth and strong external communication. Help drive alignment on complex projects by clarifying trade-offs, surfacing dependencies early, and ensuring teams stay coordinated as priorities or execution details shift. Be accountable, with team and engineering leaders, for the long-term technical health of the systems in your scope across reliability, scalability, performance, cost, security, and operational excellence. Own the response to complex platform issues when needed, working directly with engineers across teams during high-severity situations and turning lessons learned into lasting improvements in architecture, operations, and communication. Invest in the growth of senior and lead engineers through design reviews, RFC feedback, architectural coaching, and active participation in senior engineering hiring. Who You Are You are passionate about building platforms for the long term and can balance technical quality, engineering velocity, and business impact across multiple teams. You have 12+ years of software engineering experience and deep knowledge of distributed systems, data platform architecture, and large-scale analytical processing. You bring deep expertise in one or more core Data Platform problem spaces such as lakehouse architecture, data ingestion and transformation, distributed compute, data warehousing, platform reliability, or developer-facing data infrastructure, while maintaining strong system-level thinking across interconnected areas. You have independently led large, ambiguous, multi-quarter programs and have a track record of making clear architectural calls, breaking through technical obstacles, and leading teams through critical operational moments. You have strong hands-on experience with the kinds of systems this role touches, including Iceberg-based storage, Spark or EMR-based compute, Airflow-based orchestration, Python-based data platform tooling, modeled data systems, and AWS-hosted infrastructure. You understand how to build and operate trustworthy data platforms, including schema evolution, materialization patterns, observability, backfills, repairs, audits, access controls, and cost-aware platform operations. You are highly effective at driving outcomes through influence and technical leadership rather than direct authority, and you communicate clearly with both technical and non-technical partners. You are passionate about mentoring other engineers and creating the patterns, guidance, and opportunities that help senior engineers and leads grow. You enjoy improving how systems and teams work, whether through better architecture, tooling, workflows, or operating practices. Nice to Have Experience with custom built databases and CDM-style modeled data layers, especially transforming landing data into durable, queryable business entities. Experience building or extending managed table frameworks such as Materialized Views and related operational tooling. Experience with data governance, ownership, discoverability, residency, or regulated-data programs such as GDPR or HIPAA. Experience building platform automation for backfills, repairs, optimization, autoscaling, and agentic support for engineers operating complex data systems. Technologies We Use Core technologies and platform components used by the Data Lake team include: Iceberg S3 tables for the foundational storage layer. Spark / EMR for large-scale analytical compute. Airflow for orchestration, scheduling, and workflow tracking. Materialized Views and Python-based platform frameworks for managed Iceberg tables and related data tooling. Landing-table loaders and CDM tables for ingestion and modeled data transformations that support KDB. Audit and operational automation for maintenance, observability, backfills, repairs, optimization, autoscaling, and access controls. AWS-hosted infrastructure supporting the lakehouse platform and its surrounding systems. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $216,000 — $324,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Security Engineer to add to our growing Detection and Response (D&R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture. How you will make a difference: Build systems that facilitate security observability for detection and response Develop AI-first security systems to automate detection and response operations Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents. Develop high-fidelity rule-based and/or ML-based detections as code Respond to security alerts, cyber threats, and security incidents Drive end-to-end incident response investigations Automate and codify detection and response workflows and processes Conduct ad-hoc threat hunts and be an active member of D&R on-call rotations We’d love to hear from you if you have: 5+ years of experience in software, security, and/or data engineering Automation-first and AI-first approach for all work performed Experience with centralized logging, data lakes, and SIEM solutions Familiarity with large-scale data pipelines and data engineering techniques Proficient in programming languages to automate / build (e.g., Python, Go or similar) Proven experience with git/GitHub and CI/CD automations Familiarity with tactics, techniques, and procedures used by threat actors Experience being part of detection and response or incident response on-call Strong passion for continuous learning and staying updated on evolving technology Strong oral and written communication skills Team player with a strong, self-managing work ethic We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $141,600 — $212,400 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Security Engineer to add to our growing Detection and Response (D&R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo’s overall security posture. How you will make a difference: Build systems that facilitate security observability for detection and response Develop AI-first security systems to automate detection and response operations Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents. Develop high-fidelity rule-based and/or ML-based detections as code Respond to security alerts, cyber threats, and security incidents Drive end-to-end incident response investigations Automate and codify detection and response workflows and processes Conduct ad-hoc threat hunts and be an active member of D&R on-call rotations We’d love to hear from you if you have: 5+ years of experience in software, security, and/or data engineering Automation-first and AI-first approach for all work performed Experience with centralized logging, data lakes, and SIEM solutions Familiarity with large-scale data pipelines and data engineering techniques Proficient in programming languages to automate / build (e.g., Python, Go or similar) Proven experience with git/GitHub and CI/CD automations Familiarity with tactics, techniques, and procedures used by threat actors Experience being part of detection and response or incident response on-call Strong passion for continuous learning and staying updated on evolving technology Strong oral and written communication skills Team player with a strong, self-managing work ethic We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $141,600 — $212,400 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).