Careers at Knowbe4

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. This position is a hybrid role open to candidates in the greater Tampa Bay area. This position will require the intern to work in our Clearwater, FL office 3 days a week. Dates of Program: May 24th, 2027 - August 13, 2027 (12 weeks) Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience. Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship. Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships . The Software Engineer Intern will assist in developing new and exciting products for KnowBe4’s customers, collaborating with other engineers in a fast-paced, agile development environment. Key Responsibilities: Write well-designed, efficient, and testable code. Troubleshoot, debug and upgrade existing systems. Work on software documentation and participate in code reviews. Develops software using the KnowBe4 Software Development Lifecycle and Agile Methodologies Minimum Qualifications: Pursuing a Bachelor’s Degree in Engineering or equivalent Proficiency in the python programming language Proficiency in writing SQL Understanding of the Software Development Lifecycle Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. To learn more about our team and office culture in England (UK), visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/york Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm LinkedIn : https://www.linkedin.com/company/knowbe4/life/uk/ The Cybersecurity Graduate Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: Assist in deploying and maintaining cybersecurity products in lab settings. Support inventory management of licenses and updates. Collaborate with team members on cybersecurity projects. Requirements: BS in Computer Science, Cybersecurity, or related field. Internship experience or up to 1 year of experience in cybersecurity preferred. Basic understanding of IOCs and threat analysis. Familiarity with scripting for task automation Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo Glassdoor : https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg LinkedIn : https://www.linkedin.com/company/knowbe4/life/brazil/ KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand. The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills. Some of the technologies we use: Programming Languages - Python, Ruby, Rust Infrastructure as Code - Terraform, AWS, OpenTofu Source Code Management and CI/CD - GitLab, Git Observability - DataDog Containerized Workloads - Docker Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more. Responsibilities: Identify and plan future prevention for production incidents Design globally distributed systems and processes for the organization Identify deficiencies in our current applications and infrastructure and correct them when found Define tailored solutions to complex technical problems and effectively share them with your teammates Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations Translates KnowBe4's strategic goals into operational plans Provides coordination across functional boundaries. May act as team lead for larger sub-projects or entire, small projects Minimum Qualifications: BS/MS/Ph.D. or equivalent plus 8 years experience Training in secure coding practices (preferred) Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript). Experience architecting intricate, high-scale patterns in AWS Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred Superb communication and documentation skills Effectively able to self-manage your time across competing projects Ability to quickly understand, debug, and explain complex distributed systems AWS Cloud Certification(s) - Associate Level Additional Qualifications (Preferred): AWS Cloud Certification(s) - Professional Level GCP and or Azure Experience working for a public company Open-source contributions or technical blog experience Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. To learn more about our team and office culture in England (UK), visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/york Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm LinkedIn : https://www.linkedin.com/company/knowbe4/life/uk/ The Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: BS or equivalent plus 3 years experience MS or equivalent plus 1 year experience Well versed with IOCs, reverse engineering and threat campaign tracking Experience in malicious URL and phishing Email analysis Familiarity with Python automation preferred Experience in customer-facing environments Experience with triaging complex customer queries. Experience with databases (SQL or MQL) preferable Requirements: Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes. Have a passion for cyber security and thrive on solving difficult and complex problems. Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space. Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis) Experience with Threat Actor Tools and techniques Enjoy sharing their knowledge and working with team members and external stakeholders. Ability to communicate threat knowledge in a customer facing environment Assist and enable various departments within KnowBe4 with Threat Intelligence Triage, investigate, and respond to alerts coming in from the Knowbe4 email platform efficiently and without support. Independent research projects to contribute regularly to external-facing Knowbe4 Threat Labs content, such as blogs Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. The Snr. Salesforce Developer will be responsible for designing, developing, and enhancing Salesforce solutions in alignment with business goals and technical standards. This role will collaborate closely with cross-functional teams to translate business requirements into scalable technical solutions while maintaining system integrity and performance. The Snr. Developer will also provide ongoing support, perform advanced troubleshooting, and contribute to the continuous improvement of the Salesforce platform. In addition, this position will mentor junior developers, uphold coding standards, and ensure development best practices are followed across the team. This position is aligned with the second-shift hours Requirements: Solution Design & Development: Lead the design, development, and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications, ensuring alignment with business requirements and industry best practices. Technical Leadership: Provide technical guidance and mentorship to junior developers and admins, review code for quality and performance, and enforce development standards across the team. Integration & API Management: Develop and maintain integrations between Salesforce and external systems using REST, SOAP, and middleware platforms such as MuleSoft or Celigo. Stakeholder Collaboration: Work closely with cross-functional teams including product managers, architects, and business stakeholders to translate business needs into robust technical solutions. Technical Documentation & Support: Create and maintain technical documentation, support production systems, and proactively identify and resolve technical issues and performance bottlenecks. Minimum Qualifications: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent experience may be considered in lieu of formal education. 5+ years of hands-on development experience with Salesforce Platform (Apex, Visualforce, Lightning Components, SOQL/SOSL). Proven experience with Sales Cloud, Service Cloud, and custom application development. Experience with integration tools and techniques (REST/SOAP APIs, middleware platforms such as MuleSoft, Celigo, or similar). Familiarity with Salesforce DX and modern development practices preferred. Certifications: Salesforce Platform Developer I (required). Salesforce Platform Developer II (preferred). Additional certifications such as Salesforce Administrator, JavaScript Developer I, or relevant cloud certifications are a plus. Technical Skills : Strong understanding of object-oriented programming and design patterns. Proficient with version control systems (e.g., Git) and development lifecycle tools. Knowledge of web technologies (HTML, CSS, JavaScript) and Lightning Web Components (LWC). Soft Skills : Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work independently and lead technical discussions with cross-functional teams. ● Salesforce workflow, flow, process builder, report, dashboard, and other configuration skills ● Salesforce data loader ● SLDC/Copado experience a plus Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Remote positions open to the US only. KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand. The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills. Some of the technologies we use: Programming Languages - Python, Ruby, Rust Infrastructure as Code - Terraform, AWS, OpenTofu Source Code Management and CI/CD - GitLab, Git Observability - DataDog, Containerized Workloads - Docker Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more. Responsibilities: Identify and plan future prevention for production incidents Design globally distributed systems and processes for the organization Identify deficiencies in our current applications and infrastructure and correct them when found Define tailored solutions to complex technical problems and effectively share them with your teammates Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations Translates KnowBe4's strategic goals into operational plans Provides coordination across functional boundaries. May act as team lead for larger sub-projects or entire, small projects Minimum Qualifications: BS/MS/Ph.D. or equivalent plus 8 years experience Training in secure coding practices (preferred) Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript). Experience architecting intricate, high-scale patterns in AWS Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred Superb communication and documentation skills Effectively able to self-manage your time across competing projects Ability to quickly understand, debug, and explain complex distributed systems AWS Cloud Certification(s) - Associate Level Additional Qualifications (Preferred): AWS Cloud Certification(s) - Professional Level GCP and or Azure Experience working for a public company Open-source contributions or technical blog experience The base pay for this position ranges from $170,000 - $210,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 9/29/2026. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: Analysing trends and patterns in large data-sets to establish threat trends across regions, industries and business segment sizes. Have a passion for cyber security and thrive on solving difficult and complex problems. Have a genuine interest in mitigating phishing attacks and be familiar with recent vulnerabilities in our space. Investigate phishing emails and have an understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis) Experience with Threat Actor Tools and techniques Enjoy sharing their knowledge and working with team members and external stakeholders. Ability to communicate threat knowledge in a customer facing environment Assist and enable various departments within KnowBe4 with Threat Intelligence Triage, investigate, and respond to alerts coming in from the Knowbe4 email platform efficiently and without support. Independent research projects to contribute regularly to external-facing Knowbe4 Threat Labs content, such as blogs Requirements: BS or equivalent plus 3 years experience MS or equivalent plus 1 year experience Well versed with IOCs, reverse engineering and threat campaign tracking Experience in malicious URL and phishing Email analysis Familiarity with Python automation preferred Experience in customer-facing environments Experience with triaging complex customer queries. Experience with databases (SQL or MQL) preferable Excellent written and verbal communication skills The compensation for this position ranges from $90,000 - $100,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Position open to candidates located in Brazil . Please submit your resume in English. To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo Glassdoor : https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg LinkedIn : https://www.linkedin.com/company/knowbe4/life/brazil/ As a Senior Data Engineer on our global data platform team, you will build and maintain high-scale, near real-time data pipelines to support our expanding global product and service teams. Working in a remote environment based in Brazil, you will extend operational support across US time zones while working with high-throughput event streams and modern data platforms. Key Responsibilities Design, build, and maintain the data platform's core infrastructure and tooling, including pipelines, orchestration, and warehousing, that other teams build on top of, while communicating design decisions clearly to both technical and non-technical stakeholders. Implement scalable data modeling designs and orchestration logic to transform raw event streams into optimized data models for downstream business consumption. Extend core data platform toolsets and manage the release, monitoring, and maintenance of production data pipelines. Partner directly with upstream product teams generating data, downstream consumers, SRE/Infrastructure, and InfoSec to ensure data quality, security, and pipeline compliance. Utilize agentic AI tooling in daily workflows to accelerate development, improve context management, and write maintainable code. Requirements & Qualifications ~3–5+ years of hands-on data engineering experience building production data platforms (formal degree not strictly required; relevant hands-on impact is prioritized) . Strong proficiency with Python , SQL , and PySpark. Solid practical experience with AWS cloud services and Lakehouse/Data Lake fundamentas. Familiarity with high-throughput event-based data streaming and real-time processing patterns. Clear verbal and written English communication skills to collaborate effectively across international teams. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Remote positions open to the US only. KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand. The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills. Some of the technologies we use: Programming Languages - Python, Ruby, Rust Infrastructure as Code - Terraform, OpenTofu, AWS CDK Source Code Management and CI/CD - GitLab, Git Observability - DataDog Containerized Workloads - Docker Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more. Responsibilities: Work with other Site Reliability Engineers to build highly scalable, cloud native and resilient applications and infrastructure in AWS Maintain and improve extensible infrastructure-as-code using Terraform Learn, maintain, and improve our existing deployment strategies Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure Act as an escalation point for identifying and resolving the root cause for production incidents Provide assistance designing globally distributed systems and processes for the organization Identify deficiencies in our current applications and infrastructure and correct them when found Define new approaches and tailored solutions to complex technical problems Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders Minimum Qualifications: BS/MS/Ph.D. or equivalent plus 5 years experience Training in secure coding practices (preferred) Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript). Experience designing and operating high-scale patterns in AWS Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred Excellent communication skills Effectively able to self-manage your time across competing projects Ability to quickly understand and debug complex distributed systems Additional Qualifications (Preferred): Confident writing in Python AWS Cloud Certification(s) - Professional Level GCP and/or Azure Experience working for a public company Open-source contributions or technical blog experience The base pay for this position ranges from $130,000 - $155,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/2/2026. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Please submit your resume in English. To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo Glassdoor : https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg LinkedIn : https://www.linkedin.com/company/knowbe4/life/brazil/ KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand. The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills. Some of the technologies we use: Programming Languages - Python, Ruby, Rust Infrastructure as Code - Terraform, AWS, OpenTofu Source Code Management and CI/CD - GitLab, Git Observability - DataDog Containerized Workloads - Docker Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more. Responsibilities: Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS Maintain and improve extensible infrastructure-as-code using Terraform Learn, maintain, and improve our existing deployment strategies Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure Act as an escalation point for identifying and resolving the root cause for production incidents Provide assistance designing globally distributed systems and processes for the organization Identify deficiencies in our current applications and infrastructure and correct them when found Define new approaches and tailored solutions to complex technical problems Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders Minimum Qualifications: BS/MS/Ph.D. or equivalent plus 5 years experience Training in secure coding practices (preferred) Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript). Experience designing and operating high-scale patterns in AWS Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred Excellent communication skills Effectively able to self-manage your time across competing projects Ability to quickly understand and debug complex distributed systems Additional Qualifications (Preferred): Confident writing in Python AWS Cloud Certification(s) - Professional Level GCP and or Azure Experience working for a public company Open-source contributions or technical blog experience Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits . Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.