Careers at Nisc

Company Overview: For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 1,200+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. Position Overview: NISC is seeking a software developer to join our Platform Team and help build and enhance the cloud-based services and security solutions that power our technology ecosystem. In this role, you'll work alongside a talented team of engineers to develop platform capabilities that support application development, improve operational efficiency, and deliver secure, scalable experiences for our users. This position will contribute to initiatives focused on cloud technologies, application security, identity and access management, and portal experiences. The ideal candidate enjoys solving complex technical challenges, building reliable enterprise applications, and driving continuous improvements that strengthen the foundation of NISC's products and services. This is an exciting opportunity to make a meaningful impact on core platform technologies while helping shape the future of NISC's cloud and security solutions. Essential Functions: Develop and enhance cloud-native applications and platform services using modern software engineering practices and technologies. Complete complex software maintenance and enhancements independently Analyze and translate advanced level user requirements and design into software, with a focus on multiple areas of the solution . Build and support identity, authentication, and access management solutions to improve security and user experience across NISC platforms Create, test, and deploy scalable APIs, integrations, and backend services that support enterprise applications and cloud infrastructure. Research, analyze and partner with architects, engineers, and product stakeholders to troubleshoot issues, optimize performance, and drive continuous platform improvements. Work closely with development teams to research, design, and implement new features. Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role. Follow industry and organizational best practices Keep up with technology trends and innovations in your field of practice Other duties as assigned Desired Experience and Skills: Generally, requires 6+ years’ experience in software development or infrastructure. Experience with Java, Springboot, Gradle, Angular. Experience with building and running containers (Docker). Proficient with Python and Terraform. Experience designing and developing RESTful APIs and microservices architectures. Knowledge of identity and access management (IAM), OAuth 2.0, OpenID Connect, or SAML. Experience with CI/CD pipelines and modern DevOps practices. Strong understanding of application security and secure software development principles. Experience with cloud providers (AWS) is a plus. Experience with SSO and IDPs is a plus. Proficient with Git. Commitment to NISC’s Statement of Shared Values. Work Schedule: Hybrid from one of our office locations: Atlanta, GA Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose NISC’s Shared Values & Competencies: We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. Integrity – We are committed to doing the right thing – always. Relationships – We are committed to building and preserving lasting relationships. Innovation – We promote the spirit of creativity and champion new ideas. Teamwork – We exemplify the cooperative spirit by working together. Empowerment – We believe individuals have the power to make a difference. Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. Benefits: Medical, Dental and Vision Insurance. Health Savings Account (HSA) with $100 monthly contributions from NISC. Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program. Dependent Care Flexible Spending Account (FSA) thru Paylocity. Fully covered life insurance up to x3 annual base salary. Fully covered short- and long-term disability. 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions. PTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays. $2,500 Interest-FREE technology loan program. $25,000 employee educational assistance program. Volunteer, Wellness, Family Events and other employee fun supplied by our committees. Employee Assistance Program; assisting employees and dependents with virtually any life event Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships. Education Preferred: Bachelor’s or master’s degree in a Computer Science, Computer Engineering or a related field and/or equivalent experience. Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

About NISC: NISC develops and implements enterprise-level and customer-facing software solutions for over 1,200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Job Summary: Design, develop, and maintain technical infrastructure that includes network, hardware and/or system software components. This role analyzes SOC service needs and leads the deployment and maintenance of technology solutions while designing infrastructure, network, and security architectures, guiding configuration and support of systems, assisting with cybersecurity investigations, resolving hardware, software, and network issues, and ensuring compliance with industry standards. Candidates should have proven experience across UNIX/Linux and/or Windows environments, network and security infrastructure, endpoint and firewall administration, cloud platforms, virtualization, systems monitoring, automation, and advanced scripting, along with willingness to travel to customer sites as needed. Essential Functions: Analyze business challenges and lead the evaluation and recommendation of technology products and platforms that meet business, technical, and budgetary requirements. Research and design best-fit infrastructure, network, and cybersecurity architectures. Lead infrastructure configuration, troubleshooting, and support while ensuring compliance with quality and change-control standards. Support root-cause investigations of cybersecurity incidents and recommend preventive and corrective measures. Identify and prioritize improvements to support processes, procedures, and documentation. Respond to end-user, customer, and internal team inquiries by troubleshooting and resolving hardware, software, system, and network-connectivity issues. Ensure compliance with applicable industry standards, regulations, security requirements, and best practices. Collaborate with external vendors and service providers to troubleshoot and resolve technical issues. Demonstrate initiative by contributing innovative ideas, technical expertise, and creative solutions. Represent the company at conferences, networking events, and other industry engagements. Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role. Perform other duties as assigned. Knowledge, Skills, & Abilities: 6+ years of relevant experience in cybersecurity, systems administration, network engineering, or a related technical field. Experience installing, configuring, and troubleshooting UNIX/Linux and Windows environments. Experience administering and optimizing application stacks, including IIS, Tomcat, Apache, and NGINX. Strong networking experience, including configuring switches and SPAN/mirror ports to provide north-south and east-west traffic visibility to NDR platforms such as Darktrace, Suricata, and SIEMonster. Experience deploying and configuring vulnerability-scanning platforms such as OpenVAS, Nessus, and Qualys. Experience deploying, administering, configuring, and updating endpoint agents across enterprise environments, including RMM and EDR solutions such as NinjaOne, Action1, CrowdStrike, and SentinelOne. Experience configuring, administering, and troubleshooting firewalls, VLANs, firewall rules, VPN/SSL connections, and Active Directory integrations. Experience configuring and deploying centralized multifactor authentication solutions such as Duo, Okta, and Microsoft Entra ID. Experience with cloud platforms, preferably Oracle Cloud Infrastructure, AWS, or Microsoft Azure. Experience with virtualization and containerization technologies such as VMware, Microsoft Hyper-V, RHEV, Nutanix AHV, Proxmox, and Docker. Advanced experience with monitoring platforms such as Zabbix, Nagios, and Cacti. Advanced experience with automation and configuration-management tools such as Ansible, Puppet, and Chef. Advanced scripting skills using Windows PowerShell, Bash, Python, or similar languages. Ability to travel up to 25% to customer sites to support product deployments and post-incident remediation across diverse technical environments. License/Certification: Preferred: Microsoft and/or Linux systems administration certs. Red Hat Certified Engineer (RHCE), Microsoft Certified: Windows Server Hybrid Administrator Associate and/or AWS Solution Architect preferred Education: Bachelor's Degree in Information Technology, Computer Science, or equivalent experience. Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Company Overview: For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. Position Overview: This position reports to a Software Engineering Team Lead and will collaborate with other software developers. May work with support staff assigned to design business requirements and with quality assurance personnel. This position is responsible for software development and assisting with the maintenance of NISC’s Utility, Broadband, Financials, Operations software and/or mobile applications. To Learn more about NISC's internships, click HERE . **Current applications submitted will be under consideration for Summer 2027 (May - August)** Work Schedule: Hybrid from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Requirement: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location. Essential Functions: Performs basic research, design and development of software systems. Researches, analyzes, and resolves basic software maintenance. Assists in the enhancement and/or maintenance of application programs in the business areas listed above within our Application Development Division. Follows all established software development methodologies and procedures. Performs quality testing as it relates to both unit and system integration dependent on the tasks assigned. Reviews and prioritizes assigned change requests. Ensures that all information is appropriately entered and utilized in Confluence and/or the iVUE Support tool. Desired Job Experience: Strong customer orientation. Familiarity with Object Oriented Concepts & Languages (Java and it's frameworks, preferred). Familiarity with Javascript and it's frameworks (newer Angular versions or Typescript preferred). Familiarity with HTLML/CSS/SCSS and enterprise design patterns. Familiarity with relational and non relational databases (e.g. Postgres, Oracle, MongoDB, Cassandra) Familiarity with Linux and Microsoft Windows. Familiarity with cloud technologies (preferably AWS) Strong problem solving skills and attention to detail. Strong verbal and written, interpersonal, and communication skills. Ability to work independently, as well as in a team environment. Ability to effectively adapt to change. Ability to interact in a positive manner with internal and external contacts. Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality. Commitment to NISC's Statement of Shared Values. NISC’s Shared Values & Competencies: We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. Integrity – We are committed to doing the right thing – always. Relationships – We are committed to building and preserving lasting relationships. Innovation – We promote the spirit of creativity and champion new ideas. Teamwork – We exemplify the cooperative spirit by working together. Empowerment – We believe individuals have the power to make a difference. Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. Desired Education and/or Certification(s): ​​High School diploma or equivalency required Pursuing Bachelor’s Degree in a computer science related field Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Company Overview: For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. Position Overview: This position reports to a Software Engineering Team Lead and will collaborate with other software developers. May work with support staff assigned to design business requirements and with quality assurance personnel. This position is responsible for software development and assisting with the maintenance of NISC’s Utility, Broadband, Financials, Operations software and/or mobile applications. To Learn more about NISC's internships, click HERE . **Current applications submitted will be under consideration for Summer 2027 (May - August)** Work Schedule: Hybrid from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Requirement: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location. Essential Functions: Performs basic research, design and development of software systems. Researches, analyzes, and resolves basic software maintenance. Assists in the enhancement and/or maintenance of application programs in the business areas listed above within our Application Development Division. Follows all established software development methodologies and procedures. Performs quality testing as it relates to both unit and system integration dependent on the tasks assigned. Reviews and prioritizes assigned change requests. Ensures that all information is appropriately entered and utilized in Confluence and/or the iVUE Support tool. Desired Job Experience: Strong customer orientation. Familiarity with Object Oriented Concepts & Languages (Java and it's frameworks, preferred). Familiarity with Javascript and it's frameworks (newer Angular versions or Typescript preferred). Familiarity with HTLML/CSS/SCSS and enterprise design patterns. Familiarity with relational and non relational databases (e.g. Postgres, Oracle, MongoDB, Cassandra) Familiarity with Linux and Microsoft Windows. Familiarity with cloud technologies (preferably AWS) Strong problem solving skills and attention to detail. Strong verbal and written, interpersonal, and communication skills. Ability to work independently, as well as in a team environment. Ability to effectively adapt to change. Ability to interact in a positive manner with internal and external contacts. Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality. Commitment to NISC's Statement of Shared Values. NISC’s Shared Values & Competencies: We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. Integrity – We are committed to doing the right thing – always. Relationships – We are committed to building and preserving lasting relationships. Innovation – We promote the spirit of creativity and champion new ideas. Teamwork – We exemplify the cooperative spirit by working together. Empowerment – We believe individuals have the power to make a difference. Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. Desired Education and/or Certification(s): ​​High School diploma or equivalency required Pursuing Bachelor’s Degree in a computer science related field Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Company Overview: For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team. Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. Position Overview: This position reports to a Software Engineering Team Lead and will collaborate with other software developers. May work with support staff assigned to design business requirements and with quality assurance personnel. This position is responsible for software development and assisting with the maintenance of NISC’s Utility, Broadband, Financials, Operations software and/or mobile applications. To Learn more about NISC's internships, click HERE . **Current applications submitted will be under consideration for Summer 2027 (May - August)** Work Schedule: Hybrid from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Requirement: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location. Essential Functions: Performs basic research, design and development of software systems. Researches, analyzes, and resolves basic software maintenance. Assists in the enhancement and/or maintenance of application programs in the business areas listed above within our Application Development Division. Follows all established software development methodologies and procedures. Performs quality testing as it relates to both unit and system integration dependent on the tasks assigned. Reviews and prioritizes assigned change requests. Ensures that all information is appropriately entered and utilized in Confluence and/or the iVUE Support tool. Desired Job Experience: Strong customer orientation. Familiarity with Object Oriented Concepts & Languages (Java and it's frameworks, preferred). Familiarity with Javascript and it's frameworks (newer Angular versions or Typescript preferred). Familiarity with HTLML/CSS/SCSS and enterprise design patterns. Familiarity with relational and non relational databases (e.g. Postgres, Oracle, MongoDB, Cassandra) Familiarity with Linux and Microsoft Windows. Familiarity with cloud technologies (preferably AWS) Strong problem solving skills and attention to detail. Strong verbal and written, interpersonal, and communication skills. Ability to work independently, as well as in a team environment. Ability to effectively adapt to change. Ability to interact in a positive manner with internal and external contacts. Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality. Commitment to NISC's Statement of Shared Values. NISC’s Shared Values & Competencies: We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. Integrity – We are committed to doing the right thing – always. Relationships – We are committed to building and preserving lasting relationships. Innovation – We promote the spirit of creativity and champion new ideas. Teamwork – We exemplify the cooperative spirit by working together. Empowerment – We believe individuals have the power to make a difference. Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. Desired Education and/or Certification(s): ​​High School diploma or equivalency required Pursuing Bachelor’s Degree in a computer science related field Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.