Careers at Philips

Job Title Sr. Software Technologist (Service Now Development) Job Description Key Responsibilities AI & Intelligent Automation Implement and configure ServiceNow out-of-the-box AI features , including (but not limited to): Predictive Intelligence (classification, routing, recommendations) Virtual Agent & conversational AI Now Assist / GenAI capabilities AIOps, anomaly detection, and event intelligence Design and develop custom AI-driven features on the ServiceNow platform using: Script Includes, Business Rules, Flow Designer, and IntegrationHub Custom ML models or external AI services integrated into ServiceNow Translate business and service use cases into practical AI-enabled workflows . Platform Development & Customization Develop and maintain custom applications and enhancements on ServiceNow Extend existing ServiceNow modules (ITSM, CSM, ITOM, HRSD, etc.) with AI capabilities Ensure scalability, performance, and maintainability of AI and non-AI solutions Follow ServiceNow best practices for scripting, configuration, and upgrades Integrations Build and maintain integrations between ServiceNow and external systems using: REST/SOAP APIs IntegrationHub spokes and custom connectors Integrate ServiceNow with external AI/ML services (e.g., cloud AI platforms, LLMs, analytics services) where native capabilities are insufficient Collaboration & Delivery Work closely with product managers, architects, and stakeholders to define AI use cases Support end-to-end delivery: design, build, test, deploy, and optimize AI features Contribute to platform governance, documentation, and knowledge sharing Stay current with new ServiceNow AI releases and capabilities and proactively recommend improvements Required Qualifications 3–7+ years of hands-on ServiceNow development experience Proven experience delivering AI features on the ServiceNow platform , including: Deploying OOTB AI capabilities in production Building custom AI or intelligent automation features Strong proficiency in: JavaScript (ServiceNow scripting) Script Includes, Business Rules, Client Scripts, Flow Designer Experience with ServiceNow AI features such as Predictive Intelligence, Virtual Agent, Now Assist, or AIOps Solid experience building integrations using REST APIs and IntegrationHub Strong understanding of ServiceNow data model and platform architecture Preferred / Nice-to-Have Experience integrating ServiceNow with external AI/ML or GenAI platforms Familiarity with LLMs, prompt engineering, or conversational AI design ServiceNow certifications (e.g., CSA, CAD, CIS, or AI-related certifications) Experience in large enterprise or regulated environments Exposure to healthcare, customer service, or IT operations use cases What Success Looks Like in This Role AI features go live quickly and reliably on the ServiceNow platform Out-of-the-box AI capabilities are fully utilized and optimized, not left unused Custom AI features deliver measurable improvements in efficiency, quality, or user experience ServiceNow becomes a smart, AI-enabled platform , not just a workflow tool #LI #HealthcareInformatics #AI How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business . • Discover our rich and exciting history . • Learn more about our purpose . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Job Title Sr. Software Technologist (Service Now Development) Job Description Key Responsibilities AI & Intelligent Automation Implement and configure ServiceNow out-of-the-box AI features , including (but not limited to): Predictive Intelligence (classification, routing, recommendations) Virtual Agent & conversational AI Now Assist / GenAI capabilities AIOps, anomaly detection, and event intelligence Design and develop custom AI-driven features on the ServiceNow platform using: Script Includes, Business Rules, Flow Designer, and IntegrationHub Custom ML models or external AI services integrated into ServiceNow Translate business and service use cases into practical AI-enabled workflows . Platform Development & Customization Develop and maintain custom applications and enhancements on ServiceNow Extend existing ServiceNow modules (ITSM, CSM, ITOM, HRSD, etc.) with AI capabilities Ensure scalability, performance, and maintainability of AI and non-AI solutions Follow ServiceNow best practices for scripting, configuration, and upgrades Integrations Build and maintain integrations between ServiceNow and external systems using: REST/SOAP APIs IntegrationHub spokes and custom connectors Integrate ServiceNow with external AI/ML services (e.g., cloud AI platforms, LLMs, analytics services) where native capabilities are insufficient Collaboration & Delivery Work closely with product managers, architects, and stakeholders to define AI use cases Support end-to-end delivery: design, build, test, deploy, and optimize AI features Contribute to platform governance, documentation, and knowledge sharing Stay current with new ServiceNow AI releases and capabilities and proactively recommend improvements Required Qualifications 3–7+ years of hands-on ServiceNow development experience Proven experience delivering AI features on the ServiceNow platform , including: Deploying OOTB AI capabilities in production Building custom AI or intelligent automation features Strong proficiency in: JavaScript (ServiceNow scripting) Script Includes, Business Rules, Client Scripts, Flow Designer Experience with ServiceNow AI features such as Predictive Intelligence, Virtual Agent, Now Assist, or AIOps Solid experience building integrations using REST APIs and IntegrationHub Strong understanding of ServiceNow data model and platform architecture Preferred / Nice-to-Have Experience integrating ServiceNow with external AI/ML or GenAI platforms Familiarity with LLMs, prompt engineering, or conversational AI design ServiceNow certifications (e.g., CSA, CAD, CIS, or AI-related certifications) Experience in large enterprise or regulated environments Exposure to healthcare, customer service, or IT operations use cases What Success Looks Like in This Role AI features go live quickly and reliably on the ServiceNow platform Out-of-the-box AI capabilities are fully utilized and optimized, not left unused Custom AI features deliver measurable improvements in efficiency, quality, or user experience ServiceNow becomes a smart, AI-enabled platform , not just a workflow tool #LI #HealthcareInformatics #AI How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business . • Discover our rich and exciting history . • Learn more about our purpose . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Job Title Senior Software Engineer-C++ - (Azurion Eye) Plymouth, MN Job Description The Senior Software Engineer will lead the development, analysis, validation, and documentation of data-driven and machine-learning-enabled workflows for clinical imaging software within the Azurion Eye program, collaborating with AI/ML engineers, software engineers, product owners, testers, and cross-functional stakeholders to improve clinical workflows and efficiency. Your Role Collaborate with Product Owners, Software Architects, Systems Engineers, and Testers to translate requirements into medical imaging and system integration features. Leverage strong C++ expertise to develop clinical and messaging features that enable integration between IntraSight and Azurion systems. Break down requirements into BDD scenarios and contribute to Agile planning and predictable delivery of roadmap features. Apply strong software architecture, design, coding, and integration practices while ensuring solutions align with the broader software platform architecture. Lead software documentation and participate in risk management activities, including FMEA, while adhering to Philips Agile QMS and medical-device regulatory requirements. You're the right fiit if: Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Software Engineering or related field. 10+ years of software development experience, including 8+ years of C++ development experience with C++ used in their current or most recent role. Experience integrating AI capabilities into software platforms and optimizing intelligent workflows, with knowledge of DICOM, HL7, FHIR, PACS, RIS, or HIS. Experience with modern development and DevOps tools such as Visual Studio, Azure DevOps, Git, CMake, Jenkins, and GitHub Actions. Experience working in Agile/Scrum or Kanban environments and developing software within regulated medical-device environments; knowledge of IEC 62304, IEC 82304, ISO 13485, and ISO 14971. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business . Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Minnesota is $146,475.00 to 234,360.00. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here . At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Plymouth, MN. #LI-PHI This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.