Careers at Wexinc

As a Sr. Staff AI Platform Engineer, you are first and foremost a Systems Architect. Your mission is to design and build the high-performance software foundation that powers the enterprise. While your core expertise lies in distributed systems, cloud-native architecture, and platform engineering, you will apply these skills specifically to the "Context Layer"—the specialized infrastructure required to fuel next-generation Agentic AI workflows. You will operate at the intersection of Systems Programming and Modern AI Infrastructure, solving "hard-tech" problems like real-time data orchestration, automated metadata evolution, and multi-cloud compute optimization. This is a "platform-as-a-product" role; you build the tools, SDKs, and engines that enable hundreds of other engineers to build autonomous agents with ease. Key Responsibilities AI Platform Strategy & Context Retrieval: Define and own the 3–5 year technical roadmap for our high-scale, AI-ready Data Lakehouse. This platform must be explicitly optimized for AI Agent operations and efficient context retrieval, delivering low-latency, high-throughput data access essential for vector databases and LLM-driven applications. Systems & Agentic R&D: Prototype and benchmark emerging trends in the AI ecosystem. You will evaluate next-generation architectural patterns such as Multi-Agent Orchestration, autonomous long-term memory management, and specialized Agent Evaluation frameworks to ensure the platform remains at the cutting edge. Engineering Excellence: Set the gold standard for code quality, CI/CD, and system design across the organization. You will lead cross-functional architecture reviews and serve as the final escalation point for the most complex technical bottlenecks. Specialized AI & Agentic Responsibilities Agentic Ecosystem Enablement: Design the platform-level interfaces required for Agentic workflows, focusing on standardized "Host-to-Server" communication and tool-execution environments. This includes building robust "Human-in-the-Loop" (HITL) triggers and fail-safe mechanisms for autonomous actions. Contextual Infrastructure: Build the "Context Fabric" that allows AI agents to securely discover, access, and interpret enterprise data. You will architect systems that move beyond basic search into Reasoning-based Retrieval, where the platform understands the intent behind an agent's query. Protocol & Trend Standardization: Implement and advocate for emerging standards like the Model Context Protocol (MCP) to ensure interoperability. You will stay ahead of trends such as Small Language Models (SLMs) for edge-compute and Agentic RAG, ensuring the platform can pivot as the industry evolves. Qualifications & Experience Software Engineering Foundation Expert Software Engineering: 15+ years in software engineering. You are an expert in Java or Scala (distributed systems focus) and Python. Systems Architecture: Deep experience building extensible frameworks, high-throughput APIs, and libraries used by other developers. You prioritize building "software-defined infrastructure" over manual configuration. Agentic Development & Emerging Trends (Specialized Plus) Agentic Design Patterns: Hands-on experience with the latest trends in agent development, such as Multi-Agent Orchestration (using frameworks like LangGraph or CrewAI) and the transition from static RAG to Agentic RAG. Protocol Interoperability: Knowledge of the Model Context Protocol (MCP) and other emerging standards that allow AI agents to interact with diverse data sources and tools in a plug-and-play manner. AI-Ops Integration: Experience building "AI-native" CI/CD features, such as automated LLM-based evaluations (evaluating agent reasoning paths in the build pipeline) and Automated Root-Cause Analysis for system failures. Human-in-the-Loop (HITL): Understanding of how to build automated workflows that pause agent actions for human approval, ensuring safety and governance for autonomous systems. CI/CD & Platform Ops Mastery (Core Focus) GitOps & Continuous Delivery: Expert-level experience with GitOps workflows (e.g., ArgoCD or Flux) to ensure that all platform configurations—including AI prompt templates and model parameters—are versioned, audited, and automatically reconciled. Infrastructure-as-Code (IaC) at Scale: Mastery of Terraform. You don't just write scripts; you build modular, reusable libraries that enforce organizational security and cost-efficiency standards across hundreds of cloud accounts. Modern CI Pipelines: Proficiency in designing complex pipelines (e.g., GitHub Actions, GitLab CI) that integrate automated testing, security scanning, and deployment gates for high-availability systems. Unified Observability: Experience with OpenTelemetry (OTel) to build deep visibility into distributed systems. You focus on tracking both system performance and business-centric AI metrics (e.g., success rates of autonomous tasks). Cloud Platform Expertise (AWS & Azure) Cloud Console & Service Mastery: Deep proficiency in navigating and configuring the AWS and Azure Management Consoles. You have a comprehensive understanding of how to architect, secure, and optimize core services (IAM, EC2/VMs, S3/Blob, and specialized AI/ML service suites) natively within both ecosystems. Cloud-Agnostic Abstraction: Proven ability to build platform layers that bridge AWS and Azure, allowing for seamless deployment and management across a multi-cloud environment. Governance & Cost Optimization: Experience using cloud-native tools (AWS CloudWatch, Azure Monitor, Cost Explorer) to manage platform health, security posture, and spend at an enterprise scale. Leadership & Education Influence: A proven track record of "leading by influence"—driving adoption of new technologies across multiple autonomous teams. Communication: Ability to communicate complex architectural trade-offs (e.g., "Latency vs. Consistency") to both C-suite executives and engineers. Education: Bachelor’s or Master’s degree in Computer Science (Distributed Systems focus) preferred, or equivalent deep industry experience. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $220,000.00 - $255,800.00

Software Engineering Manager Drive Innovation. Lead Change. Build the Future of Payments. At WEX, we’re redefining what’s possible in the payments industry. As a Software Engineering Manager, you’ll play a key role in shaping the future of our evolving payments platform. Working with cutting-edge technology, you'll be part of a dynamic, fast-paced team that thrives on solving complex problems and delivering scalable, high-performance solutions. About the Role In this role, you’ll be an innovator and a leader, delivering new functionality for our customers while supporting and modernizing our platform; you will tackle complex engineering challenges at scale, processing millions of transactions daily on a platform that meets aggressive uptime SLAs. How You'll Make an Impact People Leadership Lead a cross-functional team of Engineers to design, develop, QA, deploy and maintain the payments platform. Mentor and grow engineers through regular 1:1s, actionable feedback, and deliberate stretch opportunities. Build a safe, accountable culture where high standards and psychological safety coexist. Enable autonomy by clarifying intent and guardrails, removing obstacles and then trusting your team to make decisions. Have the hard conversations regarding performance or behaviour with directness and empathy. Technical Leadership Spend meaningful time hands-on each week, pairing on complex problems, leading design sessions and pairing on critical issues. Be the person your team comes to for hard technical calls - you don't defer every decision to a tech lead. Model engineering excellence through deep, constructive code reviews that teach as well as critique. Champion responsible, secure adoption of AI tools across the SDLC to accelerate delivery and improve quality. Play a key role in our architectural direction, evolving our platform to become cloud-native and event-driven. Continuously explore new technologies to improve our platform and processes. Delivery & Operations Work with the Product team to translate business requirements into functional, scalable solutions. Collaborate with your talented peer group to build solutions that are robust, maintainable and future-proof. Ensure your team delivers reliably, removing friction by unblocking work, reducing tech debt, and streamlining processes to maintain flow. Ensure availability of the platform through leadership of incident management as required. Promote resilient architecture and operational excellence across services. What You’ll Bring Essential Proven track record leading and developing high-performing software engineering teams. Proven hands-on experience in writing clean, scalable, performant, high quality code. Deep expertise in modern software engineering practices, cloud platforms, and DevOps approaches including test and deployment automation. Excellent stakeholder management and communication skills. A collaborative mindset with a passion for learning and problem-solving. Preferred Background in supporting highly transactional, highly available, low latency systems. Experience with C#/.NET and MSSQL are highly advantageous. Why WEX? At WEX, we believe that diversity drives innovation. We are a global company that celebrates different perspectives, experiences, and backgrounds. Here, you’ll find a supportive, inclusive environment where your ideas are valued, and your growth is prioritized. You’ll collaborate with teams from around the world, expanding your skills and your horizons. We offer flexible work arrangements, professional development opportunities, and a culture that fosters inclusion and belonging. Join us in building the future of payments—together.

WEX is a global commerce platform that has been simplifying the way businesses operate for over 40 years. Our purpose is simple: to reduce administrative burdens, streamline payments, and manage mobility. With a team of over 7,200 professionals across 16 countries. Our specialties are employee benefits, business payments, and fleet/mobility solutions . We support more than 20 million SaaS accounts, 8 million Health Savings Accounts, and 19+ million vehicles worldwide. We're a growing company with a history of innovation and a focus on our customers, making this a great place to grow your career. The WEX Summer Internship Program: Learn, Lead, and Make an Impact Our 13-week paid internship program, running from late May to mid-August, is a chance for you to gain real-world experience and develop your skills. Recruiting begins in September and continues through November at our various locations across the U.S. You won't just be a bystander; you'll work on impactful projects and contribute to WEX’s mission. We provide mentorship, professional development, and weekly learning experiences to help you build confidence and leadership skills. High-performing interns may even get the chance to lead their own initiatives. We offer remote, hybrid, and onsite options for flexibility , and our goal is to bring top interns back full-time or offer them extended roles during the school year. Imagine starting your career with a company that’s building what's next. Your future starts here. About the Team/Role: We are seeking an inquisitive, proactive, and analytical Software Engineering Intern to join our Enterprise Applications & Systems Engineering organization. In this role, you will participate in solving a critical enterprise challenge: establishing a customer repository within our core enterprise architecture and CRM (Salesforce) by unifying data funneled through our modern data warehouse (Snowflake). As our business scales across diverse commercial platforms, customer and account data originates across multiple legacy systems, transactional processing engines, and operational datastores. You will act as both a technical detective and a systems builder—collaborating with senior enterprise architects, software engineers, and business leaders to sleuth out golden record sources, gather requirements for essential customer attributes, and design reusable data ingestion and transformation patterns. This internship offers hands-on enterprise systems experience, active mentorship from senior engineering leaders, and direct exposure to modern cloud data stacks and CRM architectures. How you’ll make an impact: Investigate Source Systems: Trace data lineage across disparate systems (billing platforms, transactional processors, legacy portals, and operational services) to identify where key customer, account, and relationship attributes truly originate. Define Customer Schema: Partner with product managers, business analysts, and functional leads across Sales, Service, and Operations to document requirements for what constitutes the "single source of truth" for customer identity in Salesforce. Data Quality & Validation: Perform exploratory data analysis to evaluate consistency, detect schema drift, address duplicate records, and define mapping rules between upstream source models and their desitnations. Build for Reusability: Assist in designing and building scalable, modular data extraction, transformation, and ingestion workflows so future source integrations can plug in with minimal custom code. Harness Snowflake: Write optimized SQL transformations, views, and data processing routines within Snowflake to clean, normalize, and stage customer datasets for downstream consumption. Integrate with Salesforce: Collaborate with Senior Salesforce Developers and Enterprise Architects to map staged Snowflake data into standard and custom Salesforce objects. Active Mentorship & Agile Sprints: Participate in daily stand-ups, backlog grooming, and architectural design reviews alongside senior systems engineers. Testing & Documentation: Document data dictionaries, entity-relationship diagrams (ERDs), integration flows, and automated validation tests to ensure maintainability. AI & Automation Exploration: Leverage AI-assisted developer workflows and modern automation tooling to accelerate querying, schema mapping, and documentation generation. Experience you’ll bring: Educational Foundation: Pursuing a Master’s degree in Computer Science, Machine Learning, Software Engineering, or a related field. Analytical Mindset: A natural curiosity and tenacity for digging beneath the surface of complex systems to figure out how data flows, where discrepancies lie, and which source represents the ground truth. Passion for Reusable Systems: An instinct to build tools, scripts, and data models that solve problems systematically rather than with one-off manual patches. SQL & Relational Foundations: Solid academic or project experience writing structured SQL queries (joins, aggregations, window functions) and understanding relational database principles (foreign keys, indexing, entity relationships). Scripting & Programming Fundamentals: Working knowledge of at least one programming or scripting language (e.g., Python, Java) and standard version control workflows (Git/GitHub). Rapid Platform Learner: While prior hands-on experience with Snowflake or Salesforce is a plus, a demonstrable aptitude and enthusiasm to learn both enterprise platforms quickly is paramount. Clear Technical Communication: Ability to translate complex data structures into plain language when interviewing stakeholders and gathering requirements. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $30.00 - $45.00

About the Team/Role We are seeking a Software Engineer in the WEX Corporate Payments Engineering organization. This role will be a key software engineer responsible for helping develop, drive, and execute software solutions within the WEX Bill Pay platform engineering team. Bill Pay is a SaaS solution for technology and service providers in the consumer bill payment space that facilitates the collection and delivery of consumer payments. How you'll make an impact: Help develop, drive, and execute the long-term vision and strategy for the Corporate Payments cross-cutting and core services. Collaboratively define and implement the architectural roadmap for the Bill Pay platform, aligning with business objectives, industry best practices, and other Corporate Payments engineering teams. Design, develop, and maintain scalable Java and Spring Boot applications running in AWS Cloud. Build and enhance event-driven services using Apache Kafka. Develop and maintain database solutions using PostgreSQL and Oracle, including SQL development and Oracle stored procedures. Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering team. Continuously challenge the status quo and implement engineering practices that reduce time-to-market while maintaining quality and reliability. Collaborate with other Corporate Payments engineering teams to reuse development practices, services, and components to reduce duplication. Experience you'll bring: 2+ years of professional software engineering experience. Strong experience developing applications using Java and Spring Boot. Experience developing and deploying applications on AWS Cloud. Experience building event-driven applications using Apache Kafka. Experience developing and supporting applications using PostgreSQL and Oracle Database, including Oracle stored procedures and SQL optimization. Experience writing high-quality automated tests, including unit, component, and integration tests, with a strong understanding of the test pyramid. Strong understanding of software design principles, security, and compliance requirements in cloud and data environments. Excellent problem-solving, collaboration, and technical communication skills. Ability to work effectively in a fast-paced, agile environment with changing priorities. Preferred Qualifications: Experience building applications in the financial services or payments industry, including bill pay, credit card, accounts receivable, or accounts payable solutions. Experience developing cloud-native SaaS applications. Experience working with geographically distributed engineering teams. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $96,100.00 - $115,500.00

About the Team/Role We are seeking a Software Engineer in the WEX Corporate Payments Engineering organization. This role will be a key software engineer responsible for helping develop, drive, and execute software solutions within the WEX Bill Pay platform engineering team. Bill Pay is a SaaS solution for technology and service providers in the consumer bill payment space that facilitates the collection and delivery of consumer payments. How you'll make an impact: Help develop, drive, and execute the long-term vision and strategy for the Corporate Payments cross-cutting and core services. Collaboratively define and implement the architectural roadmap for the Bill Pay platform, aligning with business objectives, industry best practices, and other Corporate Payments engineering teams. Design, develop, and maintain scalable Java and Spring Boot applications running in AWS Cloud. Build and enhance event-driven services using Apache Kafka. Develop and maintain database solutions using PostgreSQL and Oracle, including SQL development and Oracle stored procedures. Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering team. Continuously challenge the status quo and implement engineering practices that reduce time-to-market while maintaining quality and reliability. Collaborate with other Corporate Payments engineering teams to reuse development practices, services, and components to reduce duplication. Experience you'll bring: 2+ years of professional software engineering experience. Strong experience developing applications using Java and Spring Boot. Experience developing and deploying applications on AWS Cloud. Experience building event-driven applications using Apache Kafka. Experience developing and supporting applications using PostgreSQL and Oracle Database, including Oracle stored procedures and SQL optimization. Experience writing high-quality automated tests, including unit, component, and integration tests, with a strong understanding of the test pyramid. Strong understanding of software design principles, security, and compliance requirements in cloud and data environments. Excellent problem-solving, collaboration, and technical communication skills. Ability to work effectively in a fast-paced, agile environment with changing priorities. Preferred Qualifications: Experience building applications in the financial services or payments industry, including bill pay, credit card, accounts receivable, or accounts payable solutions. Experience developing cloud-native SaaS applications. Experience working with geographically distributed engineering teams. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $96,100.00 - $115,500.00

About the team / Role WEX Inc. is a leading and growing global provider of payment processing, information management and fleet card payment solutions. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. If you are looking for a growing career – come be part of WEX today! We’re the mobile and web development charter organization at WEX. As a Full Stack Software Developer, you will be joining the WEX OTR Value Added Services team and will focus on designing, building , enhancing and maintaining our web applications interacting with our end customers and partners. Our highly autonomous team uses Agile development principles and the embedded DevOps model to deliver across the full software life cycle – from development to release to maintenance and operations. How you'll make an impact Lead the design and implementation of complex backend features, distributed microservices, and asynchronous REST APIs optimized for high throughput, low latency, and fault tolerance. Design event-driven data pipelines, real-time message integrations, serverless functions, and distributed caching strategies to ensure data consistency and synchronization between modern and legacy data stores. Implement advanced error handling (retry patterns, circuit breakers), automated database migrations, and secure authentication/authorization flows (OAuth 2.0, JWT, RBAC). Implement micro frontend (MFE) architecture and low latency user interface systems. Manage cloud infrastructure via Infrastructure as Code (IaC), optimize containerized environments, and establish robust observability stacks (distributed tracing, metrics, logging). Maintain excellent automated test coverage (unit, integration, load testing), drive performance profiling, and foster team growth through code reviews, pair programming, and technical guidance. Experience you will bring 5+ years of professional software development experience, including 3+ years with high-level backend languages (e.g., Python, Go, Java), frontend development (Angular) and 2+ years scaling production distributed systems. Strong command of microservices communication, event streaming/message brokers, containerization, and /event-sourcing concepts. Hands-on experience with major cloud ecosystems (serverless compute, managed storage, IAM), IaC tools, and secure API design principles. Exceptional analytical and communication skills, with a demonstrated ability to take absolute ownership of technical initiatives and lead alignment discussions in agile environments. Preferred Qualifications Experience bridging modern cloud architectures with legacy database infrastructure. Experience optimizing automated CI/CD pipelines, high-availability setups, and disaster recovery planning. Familiarity with advanced telemetry dashboards (Prometheus/Grafana) and performance profiling tools.

About the Team & Role We are looking for a highly motivated and high-potential mid-level Site Reliability Engineer Manager (SRE) to join our team and help drive meaningful business impact while accelerating your growth as a reliability leader. This is an exciting time to be part of the SRE evolution at WEX. Our complex systems and diverse product portfolio power a wide variety of customer businesses, generating rich operational and telemetry data across platforms and environments. As we scale, the need for resilient, observable, and efficient systems is greater than ever. As a mid-level SRE Manager, you’ll play a key role in shaping and building the next generation of WEX’s reliability practices, platforms, and tools. You’ll contribute to driving improvements across monitoring, alerting, performance optimization, incident response, and capacity management. You’ll also help reduce operational toil through automation and proactive engineering, while partnering closely with engineering and product teams to embed reliability into everything we build. We take a modern approach to engineering—leveraging agile practices, a product-oriented mindset, and a strong focus on innovation, including the use of AI and automation to enhance observability and response. You’ll face meaningful challenges that have significant impact, and be part of a high-performing team with experienced engineers and leaders ready to support your continued development. If you're passionate about reliability, solving hard problems, and growing fast in a high-impact environment, this is a great opportunity for you! How you'll make an impact You will lead, mentor, and elevate a globally diverse team of Site Reliability Engineers—driving critical operations, incident response, and strategic projects while championing the ongoing career development of your team. Monitor and manage system health, availability, and performance. Develop and maintain automation tools for system provisioning, monitoring, and alerting. Participate in on-call rotations and respond to system alerts and incidents. Collaborate with development teams to implement reliability-focused features. Improve observability and logging for troubleshooting issues. Follow IT security policies and compliance requirements. Experience you'll bring 3+ years of experience in system administration, DevOps, or SRE roles. 2+ years of experience managing people or teams 2+ years of experience leading projects Proficiency in scripting and automation using Python, Bash, or Go. Experience with monitoring and logging (Grafana, ELK stack, Splunk, etc.). Knowledge of containerization and orchestration (Docker, Kubernetes). Understanding of CI/CD pipelines and version control systems. Understanding of monitoring tools such as Prometheus, Grafana, or Splunk. Strong problem-solving skills and a willingness to learn. Preferred Qualification Hands-on experience with cloud platforms (AWS, Azure, or GCP). Familiarity with infrastructure as code (Terraform, Ansible, CloudFormation). Knowledge of incident response processes and SLAs. Experience with developing AI based solutions. Ability to troubleshoot and resolve performance bottlenecks. Strong communication skills and ability to work across teams. Experience supporting systems that manage B2B payments, expense reimbursements, or virtual card creation. Familiarity with monitoring and alerting in systems that are eventually consistent. Awareness of key compliance frameworks (e.g., PCI-DSS, SOX) and how they apply to observability and automation. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $106,000.00 - $130,600.00

About the Team & Role We are looking for a highly motivated and high-potential mid-level Site Reliability Engineer Manager (SRE) to join our team and help drive meaningful business impact while accelerating your growth as a reliability leader. This is an exciting time to be part of the SRE evolution at WEX. Our complex systems and diverse product portfolio power a wide variety of customer businesses, generating rich operational and telemetry data across platforms and environments. As we scale, the need for resilient, observable, and efficient systems is greater than ever. As a mid-level SRE Manager, you’ll play a key role in shaping and building the next generation of WEX’s reliability practices, platforms, and tools. You’ll contribute to driving improvements across monitoring, alerting, performance optimization, incident response, and capacity management. You’ll also help reduce operational toil through automation and proactive engineering, while partnering closely with engineering and product teams to embed reliability into everything we build. We take a modern approach to engineering—leveraging agile practices, a product-oriented mindset, and a strong focus on innovation, including the use of AI and automation to enhance observability and response. You’ll face meaningful challenges that have significant impact, and be part of a high-performing team with experienced engineers and leaders ready to support your continued development. If you're passionate about reliability, solving hard problems, and growing fast in a high-impact environment, this is a great opportunity for you! How you'll make an impact You will lead, mentor, and elevate a globally diverse team of Site Reliability Engineers—driving critical operations, incident response, and strategic projects while championing the ongoing career development of your team. Monitor and manage system health, availability, and performance. Develop and maintain automation tools for system provisioning, monitoring, and alerting. Participate in on-call rotations and respond to system alerts and incidents. Collaborate with development teams to implement reliability-focused features. Improve observability and logging for troubleshooting issues. Follow IT security policies and compliance requirements. Experience you'll bring 3+ years of experience in system administration, DevOps, or SRE roles. 2+ years of experience managing people or teams 2+ years of experience leading projects Proficiency in scripting and automation using Python, Bash, or Go. Experience with monitoring and logging (Grafana, ELK stack, Splunk, etc.). Knowledge of containerization and orchestration (Docker, Kubernetes). Understanding of CI/CD pipelines and version control systems. Understanding of monitoring tools such as Prometheus, Grafana, or Splunk. Strong problem-solving skills and a willingness to learn. Preferred Qualification Hands-on experience with cloud platforms (AWS, Azure, or GCP). Familiarity with infrastructure as code (Terraform, Ansible, CloudFormation). Knowledge of incident response processes and SLAs. Experience with developing AI based solutions. Ability to troubleshoot and resolve performance bottlenecks. Strong communication skills and ability to work across teams. Experience supporting systems that manage B2B payments, expense reimbursements, or virtual card creation. Familiarity with monitoring and alerting in systems that are eventually consistent. Awareness of key compliance frameworks (e.g., PCI-DSS, SOX) and how they apply to observability and automation. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $106,000.00 - $130,600.00

About the Team & Role We are looking for a highly motivated and high-potential mid-level Site Reliability Engineer Manager (SRE) to join our team and help drive meaningful business impact while accelerating your growth as a reliability leader. This is an exciting time to be part of the SRE evolution at WEX. Our complex systems and diverse product portfolio power a wide variety of customer businesses, generating rich operational and telemetry data across platforms and environments. As we scale, the need for resilient, observable, and efficient systems is greater than ever. As a mid-level SRE Manager, you’ll play a key role in shaping and building the next generation of WEX’s reliability practices, platforms, and tools. You’ll contribute to driving improvements across monitoring, alerting, performance optimization, incident response, and capacity management. You’ll also help reduce operational toil through automation and proactive engineering, while partnering closely with engineering and product teams to embed reliability into everything we build. We take a modern approach to engineering—leveraging agile practices, a product-oriented mindset, and a strong focus on innovation, including the use of AI and automation to enhance observability and response. You’ll face meaningful challenges that have significant impact, and be part of a high-performing team with experienced engineers and leaders ready to support your continued development. If you're passionate about reliability, solving hard problems, and growing fast in a high-impact environment, this is a great opportunity for you! How you'll make an impact You will lead, mentor, and elevate a globally diverse team of Site Reliability Engineers—driving critical operations, incident response, and strategic projects while championing the ongoing career development of your team. Monitor and manage system health, availability, and performance. Develop and maintain automation tools for system provisioning, monitoring, and alerting. Participate in on-call rotations and respond to system alerts and incidents. Collaborate with development teams to implement reliability-focused features. Improve observability and logging for troubleshooting issues. Follow IT security policies and compliance requirements. Experience you'll bring 3+ years of experience in system administration, DevOps, or SRE roles. 2+ years of experience managing people or teams 2+ years of experience leading projects Proficiency in scripting and automation using Python, Bash, or Go. Experience with monitoring and logging (Grafana, ELK stack, Splunk, etc.). Knowledge of containerization and orchestration (Docker, Kubernetes). Understanding of CI/CD pipelines and version control systems. Understanding of monitoring tools such as Prometheus, Grafana, or Splunk. Strong problem-solving skills and a willingness to learn. Preferred Qualification Hands-on experience with cloud platforms (AWS, Azure, or GCP). Familiarity with infrastructure as code (Terraform, Ansible, CloudFormation). Knowledge of incident response processes and SLAs. Experience with developing AI based solutions. Ability to troubleshoot and resolve performance bottlenecks. Strong communication skills and ability to work across teams. Experience supporting systems that manage B2B payments, expense reimbursements, or virtual card creation. Familiarity with monitoring and alerting in systems that are eventually consistent. Awareness of key compliance frameworks (e.g., PCI-DSS, SOX) and how they apply to observability and automation. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $106,000.00 - $130,600.00

About the Team & Role We are looking for a highly motivated and high-potential mid-level Site Reliability Engineer Manager (SRE) to join our team and help drive meaningful business impact while accelerating your growth as a reliability leader. This is an exciting time to be part of the SRE evolution at WEX. Our complex systems and diverse product portfolio power a wide variety of customer businesses, generating rich operational and telemetry data across platforms and environments. As we scale, the need for resilient, observable, and efficient systems is greater than ever. As a mid-level SRE Manager, you’ll play a key role in shaping and building the next generation of WEX’s reliability practices, platforms, and tools. You’ll contribute to driving improvements across monitoring, alerting, performance optimization, incident response, and capacity management. You’ll also help reduce operational toil through automation and proactive engineering, while partnering closely with engineering and product teams to embed reliability into everything we build. We take a modern approach to engineering—leveraging agile practices, a product-oriented mindset, and a strong focus on innovation, including the use of AI and automation to enhance observability and response. You’ll face meaningful challenges that have significant impact, and be part of a high-performing team with experienced engineers and leaders ready to support your continued development. If you're passionate about reliability, solving hard problems, and growing fast in a high-impact environment, this is a great opportunity for you! How you'll make an impact You will lead, mentor, and elevate a globally diverse team of Site Reliability Engineers—driving critical operations, incident response, and strategic projects while championing the ongoing career development of your team. Monitor and manage system health, availability, and performance. Develop and maintain automation tools for system provisioning, monitoring, and alerting. Participate in on-call rotations and respond to system alerts and incidents. Collaborate with development teams to implement reliability-focused features. Improve observability and logging for troubleshooting issues. Follow IT security policies and compliance requirements. Experience you'll bring 3+ years of experience in system administration, DevOps, or SRE roles. 2+ years of experience managing people or teams 2+ years of experience leading projects Proficiency in scripting and automation using Python, Bash, or Go. Experience with monitoring and logging (Grafana, ELK stack, Splunk, etc.). Knowledge of containerization and orchestration (Docker, Kubernetes). Understanding of CI/CD pipelines and version control systems. Understanding of monitoring tools such as Prometheus, Grafana, or Splunk. Strong problem-solving skills and a willingness to learn. Preferred Qualification Hands-on experience with cloud platforms (AWS, Azure, or GCP). Familiarity with infrastructure as code (Terraform, Ansible, CloudFormation). Knowledge of incident response processes and SLAs. Experience with developing AI based solutions. Ability to troubleshoot and resolve performance bottlenecks. Strong communication skills and ability to work across teams. Experience supporting systems that manage B2B payments, expense reimbursements, or virtual card creation. Familiarity with monitoring and alerting in systems that are eventually consistent. Awareness of key compliance frameworks (e.g., PCI-DSS, SOX) and how they apply to observability and automation. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $106,000.00 - $130,600.00