Careers at Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Director, of Engineering. What you’ll do (Role Expectations) Lead ZCC feature design and hands-on C++ implementation on Linux environment. Take full technical ownership of complex projects, from concept to deployment. Elevate code quality and enforce best practices to ensure a robust, efficient, and secure client. Ability to process packets at both ingress and egress points at very high speed so that client using the system does not perceive any increased latencies. To work cross-functionally with the Quality Assurance team to test the work product, and influence the testing to make the product ready for deployment Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience of developing enterprise applications with distributed systems background. Strong C/C++ programming, Data structures/Algorithms & debugging skills in a cloud environment. Deep understanding of Operating System principles and OS like Linux/Unix. Extensive network programming experience (TCP/IP, HTTP/S, DNS, proxy) with knowledge of kernel-mode networking or NDIS drivers What Will Make You Stand Out (Preferred Qualifications) Experience implementing AIOps, AI-driven predictive scaling, or automated anomaly detection to optimize cloud infrastructure performance and reliability Understanding of cybersecurity principles, encryption (PKI, TLS/SSL), authentication, endpoint agents, and anti-tampering Experience in Network Data Path & Socket programming & POSIX Multi-thread programming. #LI-Hybrid #LI-GL2 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Information Security Engineer to join our team. This is a Remote (US only) role, reporting to the Senior Manager, Enterprise Security in the Enterprise Security department. As a key member of the Enterprise Security team, you will be responsible for protecting corporate data with a primary focus on Data Protection operations. In this role, you will implement and operationalize security tools while continuously improving alert fidelity to strengthen overall security outcomes. What you’ll do (Role Expectations) Implement and provide tuning recommendations for data loss prevention solutions Perform periodic reviews of data protection program with recommendations for improvement Maintain strong relationships with business partners to understand where sensitive data lives and what controls can be put in place to protect it Who You Are (Success Profile) You thrive in ambiguity and feel comfortable building the path as you walk it, viewing dynamic environments as an opportunity to construct something meaningful. You act like an owner with a strong bias for action, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. You are a dedicated learner with a true growth mindset who actively seeks feedback to develop yourself and deliver purposeful results. You are a positive force who approaches complex challenges with constructive energy, inspiring your team to stay focused on solutions. You operate with urgency, recognizing that speed and quality are aligned to deliver high-impact results in a fast-growing organization. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Experience with a variety of data loss prevention tools, focusing on various exfiltration avenues, like web, endpoint, and email Proven working knowledge of reviewing DLP alerts, reducing false positives, and moving controls to blocking state with minimal impact to the business Understanding of various data stores, including in the cloud and SaaS, to be able to deploy monitoring functionality and controls What Will Make You Stand Out (Preferred Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Experience with Zscaler security tools, particularly ZIA and DSPM Automation skills to help with data processing and tuning opportunities #AJ-1 #AJ-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $134,000 — $167,500 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Insider Risk Security Engineer to join our team. This is a Remote (United States) role, reporting to the Senior Architect in the Enterprise Security Dept department. Serving as a senior contributor on the Insider Risk program within Enterprise Security, you will take operational direction from the Insider Risk Team Lead while operating with high ownership to refine playbooks, lead detection engineering, mentor junior analysts, and represent the team with HR, Legal, and executive stakeholders. What you’ll do (Role Expectations) Sharpen the Insider Risk Program’s detection capabilities by refining rules to reduce noise, close coverage gaps, and surface high-fidelity alerts in adequate time Perform endpoint and user activity investigations using EDR/XDR, UEBA, and SIEM tools, managing cases end-to-end to create factual timelines Drive the development and iteration of insider Risk investigation playbooks, translating case patterns and lessons learned into scalable, defensible processes Serve as a key contact for HR, Legal, business leaders and other stakeholders on active investigations, preparing clear evidentiary case documentation Who You Are (Success Profile) You thrive in ambiguity and are comfortable building the path forward in dynamic environments, treating complexity as an opportunity to deliver meaningful solutions. You act like an owner with a passion for the mission, navigating seamlessly between strategic thinking and hands-on execution while operating with uncompromised integrity. You are a positive force who approaches complex challenges with constructive energy, inspiring teammates to stay focused on shared solutions. You operate with urgency, balancing speed and quality to execute relentlessly and achieve high-impact outcomes. You are resilient and adaptable, maintaining composure in high-pressure situations and guiding the team through change with a steady, positive approach. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain U.S. Citizenship required Minimum 6+ years of experience in insider risk, data protection, fraud investigation, or security operations, with a proven track record in senior investigative roles, process ownership, and the design of detection frameworks and playbooks Experience managing and dispositioning alerts within a SIEM or SOAR Strong communication skills with proven ability to engage cross-functionally with HR, Legal, business leaders, and other stakeholders while maintaining discretion and sound judgment Proficiency in Python or JavaScript with experience applying automation to investigative workflows What Will Make You Stand Out (Preferred Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Hands-on experience with Zscaler's product portfolio (CyberRisk Protection, Data Protection, Zero Trust Networking) in a large-scale enterprise environment Experience working with product development teams to implement security use cases Relevant certifications (e.g., GCFA, GCFE) or equivalent forensics credentials; familiarity with industry frameworks (CERT, NIST, NSA) #AJ-1 #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $134,000 — $167,500 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager Software Engineering to join our team. This is a Hybrid (3 days in office, San Jose, CA) role, reporting to the Director Engineering in the Exposure Management & Security Operations department. This role leads and grows a team of engineers to deliver high-quality, scalable products in a security-focused environment, driving both team performance and department-wide engineering excellence. They combine hands-on technical credibility with people leadership including developing talent, mentoring, removing roadblocks, and holding teams accountable to commitments. This manager partners with product and engineering leadership to shape strategy, improve processes, and ensure the platform can reliably process petabytes of data for our customers. What you’ll do (Role Expectations) Build, grow, and develop a high-performing engineering team by developing quality engineers, conducting meaningful 1:1s, setting clear measurable goals, and fostering individual ownership and career growth from Software Engineer through Principal Drive delivery and accountability by tracking team performance against requirements, schedules, and commitments while holding the team accountable and removing roadblocks that impede progress Partner with product management and engineering leadership to build cross-functional relationships and deliver high-quality results to customers Champion engineering excellence beyond your team by shepherding department-wide initiatives including process improvements, technology evaluations, architecture reviews, and development of system-level performance metrics Provide hands-on technical guidance by leveraging direct experience with enterprise web applications and high-performance data processing to support the team technically, participating in architecture and design reviews, and identifying technical gaps with practical solutions Who You Are (Success Profile) You act like an owner with a passion for the mission, operating with integrity, a bias for action, and navigating seamlessly between high-level strategy and hands-on execution. You are a high-trust collaborator who is ambitious for the team, embracing a challenge culture with clear, respectful feedback to build trust and accelerate performance. You are customer-obsessed, building deep empathy for internal and external users while anchoring decisions in solving real-world problems. You think at scale, connecting day-to-day efforts to the broader company mission and building sustainable solutions, processes, and teams for a global organization. You are resilient and adaptable, viewing change as an opportunity, maintaining composure under pressure, and guiding your team through complexity with a steady hand. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of engineering management experience, including managing engineers across multiple skill levels (Software Engineer through Principal) in a mature organization Direct technical experience with enterprise web applications and high-performance data processing systems, with the ability to meaningfully support the team in a technical capacity (Ruby/Rails) Proven track record of building, growing, and retaining high-performing engineering teams, including recruiting, setting measurable goals, and holding teams accountable to delivery commitments Strong communication skills with the ability to present technical information to diverse audiences, from individual contributors to executive leadership and external customers Experience driving department-level initiatives and process improvements, including technology evaluations, development process optimization, and cross-functional collaboration with product and engineering leadership What Will Make You Stand Out (Preferred Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Experience with cloud infrastructure (AWS) and Infrastructure-as-Code practices, with a strong understanding of scalability, reliability, and operational excellence Experience in the cybersecurity domain, particularly with MDR platforms focused on threat detection, incident response, or processing large-scale security telemetry data A track record of mentoring and developing other engineering managers, not just individual contributors, and demonstrated ability to raise the leadership bar across an engineering organization #LI-AJ1 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $180,000 — $225,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Healthcare Provider CISO/CTO to join our team sitting in the West region. Reporting to our Healthcare Strategic Leader, you'll manage the following: You will be Zscaler's technical executive sponsor with the largest healthcare providers and make technology decisions on behalf of the organization You will provide technical leadership and serve a necessary role within the Healthcare GTM team in a customer-facing capacity You will oversee all technology, technological resources and establish the technology vision, strategies, and growth plans. For this role, we are looking for expertise supporting a growth strategy by expanding existing customer relationships, acquiring new logos, developing new business opportunities, and cultivating partner relationships You will conduct research to remain up-to-date and knowledgeable regarding industry trends and latest technologies in anticipation of new and system alterations and analyze and improve technology standards across the organization What We're Looking for (Minimum Qualifications) 10 years experience in leadership roles demonstrating expertise in technology improvement and development within healthcare 5 years experience as a Healthcare Provider CISO/CTO BS or BA degree required Must be expert in supporting GTM teams within the healthcare provider community Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain What Will Make You Stand Out (Preferred Qualifications) You will have financial acumen, successes leading complex contractual relationships and excellent understanding of customer behavior You will have expertise delivering customer-centric tools adding value to the end-users while also anticipating internal operational needs and deliver tools that result in value-added services to our organization This role is remote friendly based in the West region Effectively leverage LLMs and Generative AI tools to boost productivity and sales effectiveness across research, prospecting, customer prep, and opportunity management #LI-LB1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $224,000 — $320,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Architect to join our team. This is a Hybrid role, reporting to the Director, Software Development Engineering ZIdentity team in the Identity and Access Management department. Identity is the new security perimeter. Come help manage digital risk by applying security through identity integration and controls. You will be responsible for the design and development of enterprise-grade Identity Management Products for Zscaler, leveraging your deep expertise in IAM and public cloud environments to drive hands-on development and provide technical leadership. What you’ll do (Role Expectations) Practice technical leadership in the design, development, and optimization of the Identity platform, focusing on strategy for cost-effective product growth and expansion Spearhead the technical roadmap for the Kubernetes platform, architecting centralized identity and access management (IAM) solutions to support enterprise-scale business goals Work closely with engineering teams to enhance support for the Common Identity platform Drive professional development and growth initiatives for team members Who You Are (Success Profile) Thrive in ambiguity, comfortably building the path as you walk it and viewing dynamic environments as opportunities to construct meaningful solutions. Operate with a strong sense of ownership, bringing a passion for the mission, high integrity, and the capability to navigate seamlessly between high-level strategy and hands-on execution. Demonstrate a proactive problem-solving focus, eagerly running toward challenges and remaining laser-focused on delivering high-impact outcomes. Build high-trust collaboration, prioritizing team success, welcoming constructive feedback, and practicing clear and respectful candor to establish strong partnerships. Maintain a continuous growth mindset, actively seeking feedback and development to grow as a partner, teammate, and purpose-driven leader. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain Minimum 8+ years of hands-on experience in application architecture and development using Java, including developing enterprise-grade Security or Networking products Expert-level technical knowledge of Enterprise Java, OOP, OOA, systems architecture, RESTful APIs, and related frameworks such as Hibernate and Spring Expert-level knowledge of container ecosystems (Docker, Kubernetes) and orchestrating massive-scale K8s clusters in AWS and GCP Deep experience architecting highly automated, secure CI/CD pipelines (e.g., GitOps, ArgoCD, Jenkins, GitLab CI) to enable zero-downtime deployments across global environments Expertise designing and optimizing Global Server Load Balancing (GSLB), cloud load balancers, Kubernetes Ingress Controllers, and foundational protocols like PKI, SAML, OAuth, and OpenID Connect What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Prior experience building identity platforms or hyper-scale Kubernetes platforms #LI-CM3 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $245,000 — $350,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Software Development Engineer (Control-Plane) to join our Engineering team. This is a hybrid (in Santa Clara, CA office minimum 3 days per week) role, reporting to the Director, Software Development Engineering. We are expanding our existing control path and looking for a software engineer to help drive the development of new features and enhanced functionality. You will play a pivotal role in evolving our architecture to ensure it meets the demands of our growing user base. What you’ll do (Role Expectations) Define software design specifications and implement bug-free code using test-driven methodology and modern AI-based coding tools Design, develop, and optimize the system, including networking and security features, to support high-performance applications while performing unit testing and automation to ensure quality Apply strong software design principles and deep troubleshooting expertise to deliver scalable, resilient, and impactful improvements to Zscaler’s Zero Trust Security Services Work directly with Engineering Architects, Product Managers, Customers, and Solution Architects to understand customer use cases, review PRDs, and collaborate with cross-functional teams to identify and resolve system-related issues Coach and mentor junior team members and ensure highest level of quality deliverables Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 12+ years of experience designing and building large-scale, highly reliable, and scalable software systems, preferably in Python and/or Go Strong hands-on experience with public cloud infrastructure across AWS, GCP, and Azure Deep understanding of cloud networking concepts and services, including Transit Gateway, Internet Gateway, NAT Gateway, NACLs, security groups, GWLB, ILB, Route 53, and Azure DNS Strong software design, profiling, and verification skills, with exposure to optimizing systems for scale and performance What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Strong experience designing and building distributed systems and SaaS platforms, with a proven ability to develop highly available, resilient, and scalable services in production environments Deep understanding of firewalls, network security principles, and core networking protocols, with the ability to troubleshoot complex traffic flows and enforce secure, high-performance connectivity Hands-on familiarity with architecting and building Firewall-as-a-Service solutions on major cloud platforms, including AWS, GCP, and Azure, with an understanding of cloud-native networking and security services across each environment #LI-Hybrid #LI-KM9 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $185,500 — $265,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Software Development Engineer (Control-Plane) to join our Engineering team. This is a hybrid (in Santa Clara, CA office minimum 3 days per week) role, reporting to the Director, Software Development Engineering. We are expanding our existing control path and looking for a software engineer to help drive the development of new features and enhanced functionality. You will play a pivotal role in evolving our architecture to ensure it meets the demands of our growing user base. What you’ll do (Role Expectations) Define software design specifications and implement bug-free code using test-driven methodology and modern AI-based coding tools Design, develop, and optimize the system, including networking and security features, to support high-performance applications while performing unit testing and automation to ensure quality Apply strong software design principles and deep troubleshooting expertise to deliver scalable, resilient, and impactful improvements to Zscaler’s Zero Trust Security Services Work directly with Engineering Architects, Product Managers, Customers, and Solution Architects to understand customer use cases, review PRDs, and collaborate with cross-functional teams to identify and resolve system-related issues Coach and mentor junior team members and ensure highest level of quality deliverables Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 12+ years of experience designing and building large-scale, highly reliable, and scalable software systems, preferably in Python and/or Go Strong hands-on experience with public cloud infrastructure across AWS, GCP, and Azure Deep understanding of cloud networking concepts and services, including Transit Gateway, Internet Gateway, NAT Gateway, NACLs, security groups, GWLB, ILB, Route 53, and Azure DNS Strong software design, profiling, and verification skills, with exposure to optimizing systems for scale and performance What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Strong experience designing and building distributed systems and SaaS platforms, with a proven ability to develop highly available, resilient, and scalable services in production environments Deep understanding of firewalls, network security principles, and core networking protocols, with the ability to troubleshoot complex traffic flows and enforce secure, high-performance connectivity Hands-on familiarity with architecting and building Firewall-as-a-Service solutions on major cloud platforms, including AWS, GCP, and Azure, with an understanding of cloud-native networking and security services across each environment #LI-Hybrid #LI-KM9 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $185,500 — $265,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Technical Program Manager (Software Deployments) to join our team. This is a hybrid (minimum 3 days in office, San Jose, CA) role, reporting to the Senior Manager, Technical Program Management in the Technical Program Management Team. The TPM will partner directly with Engineering and be responsible for establishing a clear intake and commitment process, leading execution and delivery reviews to ensure programs stay on track, and driving release readiness criteria to meet Zscaler’s quality bar. What You’ll Do (Role Expectations) Drive End-to-End Program Delivery: Own planning across multiple concurrent initiatives managing independent Scrum teams and aligning scope, owners, timelines, and success metrics across three engineering orgs Build and Own the Central Intake Process: Design and operate a centralized intake function, partnering with stakeholders to triage requests, assign effort levels, and translate demand into rolling roadmaps and execution plans Lead Execution Reviews: Run weekly program reviews tracking active initiatives, production incidents, service health, and OKRs — maintaining an integrated status view that surfaces risks and dependency conflicts before they become blockers Orchestrate Cross-Functional Delivery: Coordinate release planning and production readiness across capacity expansions, provisioning, and new service onboarding — keeping infrastructure, SWE, and product stakeholders aligned on commitments and change control Elevate Process Maturity: Replace manual tracking with JIRA-based structures, establish SDLC standards, and drive delivery predictability across both repeatable operations and highly ambiguous ad-hoc programs Who You Are (Success Profile) You act like an owner with a deep passion for the mission, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. You are a high-trust collaborator who builds team success through candor, clear communication, and ongoing respectful feedback. You are customer-obsessed, anchoring decisions in solving real-world problems and championing internal and external user needs from start to finish. You champion simplicity by distilling complex technical concepts into clear, actionable plans and precise communication. You think at scale, connecting daily execution to global business goals while building processes designed for long-term growth. What We’re Looking For (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 8+ years of experience in Engineering/Technical Program Management Proven bias for action, with a track record of taking smart risks and driving continuous, incremental progress. Demonstrated success in stakeholder management, with the ability to communicate effectively across both technical and executive levels of the organization. Proficiency in JIRA, including JIRA dashboards, JIRA Structure, and advanced tracking methodologies Undergraduate degree in Engineering, Computer Science, Business, or a related domain What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Background in software program management and systems engineering, with hands-on experience managing end-to-end SDLC, production software deployments, and operational process improvements. Prior hands-on engineering experience in low-level networking (protocols, network configuration, routing, etc.) and software fundamentals. Deep understanding of the networking industry with the technical depth to identify software/architectural risks and translate complex system challenges into actionable plans. #LI-KM9 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $122,500 — $175,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler’s high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You’ll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools (strace, lsof, tcpdump, iostat, vmstat, gdb), maintain high availability across large-scale bare metal Linux /BSD fleets and Kubernetes clusters Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go; quantify operational toil and convert recurring manual work into durable, version-controlled, testable automation — tracking reduction as an engineering outcome Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts; embed operability standards (telemetry, rollback safety, SLO readiness) into service design from the start Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking For (Minimum Qualifications) US Citizenship is required (due to the nature of assigned customers) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms Proven ability to write and debug executable code live (Python, Go, or Bash) covering core logic/data structures, along with hands-on experience writing Ansible playbooks/tasks for infrastructure automation Deep knowledge of Linux OS internals and kernel troubleshooting (e.g., inodes, open file descriptors, process states, and analyzing df vs du storage discrepancies) Comprehensive understanding of networking protocols and packet-level analysis, including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and packet captures via tcpdump What Will Make You Stand Out (Preferred Qualifications) Hands-on experience operating and managing FreeBSD / BSD operating systems in production Proven expertise running, scaling, and troubleshooting Kubernetes clusters in high-traffic, low-latency environments and workflow orchestration platforms (Temporal or similar) Deep experience with Prometheus / OpenTelemetry ecosystems, or leveraging AI/ML frameworks/AIOps tools for automated root-cause analysis #LI-YC2 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000 — $170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.