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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the Department Cloudflare's Enterprise Integrations Engineering Team designs, builds, and maintains integrations across the SaaS applications used throughout the organization. We're increasingly applying AI, from agentic workflows to LLM-assisted development and automated diagnostics, to build integrations faster, operate them more reliably, and reduce manual toil across the team. Our mission is to create scalable, reliable, and intelligent systems that ensure data flows securely and efficiently between platforms, and to use AI as a force multiplier for how we design, build, and support that work. Our team is highly collaborative, values continuous learning, and supports each other through shared ownership and open communication. We work closely with both technical and business teams, conduct regular retrospectives, and are actively evolving how AI tooling changes the way we plan, build, test, and troubleshoot integrations. What You’ll Do We’re looking for a Principal Engineer to establish technical direction across Enterprise Applications and help teams turn that direction into reliable, incremental delivery. You’ll design systems, lead complex cross-team initiatives, influence engineering practices, and remain hands-on with implementation where your contribution has the greatest leverage. This role requires navigating ambiguity, adapting technical strategy as conditions change, and building alignment across engineering and business stakeholders. You’ll model responsible AI-assisted engineering, operational excellence, sound judgment, and attention to detail. Responsibilities include: Establish and communicate technical strategy across multiple teams, translating long-term direction into incremental delivery plans. Lead complex, cross-functional initiatives from problem definition through architecture, implementation, deployment, and operation. Influence technical decisions across teams through design reviews, prototypes, standards, mentoring, and hands-on contributions. Build and extend AI-enabled systems, including agents, evaluation frameworks, MCP servers, and workflow automation. Determine when AI is appropriate and when deterministic software offers a safer, simpler, or more reliable solution. Establish practices for evaluating AI systems, including quality, reliability, security, cost, latency, and human oversight. Improve engineering effectiveness through reusable platforms, operational tooling, automated diagnostics, and development workflows. Partner with business and technical stakeholders to convert ambiguous problems into clear technical strategies and measurable outcomes. Desirable Skills, Knowledge, and Experience: Bachelor's degree in Computer Science or related field, or equivalent work experience 10+ years of professional software engineering experience as a guideline Proficiency in at least one backend language. Experience with LLM APIs (Anthropic, OpenAI, etc.) Experience with AI guardrails/governance best practices Demonstrated experience delivering AI-enabled systems beyond experimentation. Candidates should be able to explain their individual contribution, evaluation approach, production constraints, failure modes, and measurable outcomes. Demonstrated experience influencing technical culture and best practices without authority. Familiarity with integration patterns (pub/sub, API-first, CDM, batch processing) Experience working with stakeholders to solve business problems through integration or automation solutions Experience building APIs with proper security and operational practices Experience with observability tooling (e.g. Grafana, Prometheus, Sentry, Kibana, Splunk or similar) Working familiarity with containerized/cloud environments (Kubernetes, or equivalent cloud-native experience) Experience with serverless computing platforms (e.g. AWS Lambda, Google Cloud Functions, Azure Functions, or Cloudflare Workers) Experience with GitLab or other CI/CD tooling Willingness to participate in an on-call rotation for roughly one week every two months Bonus Points: Experience with business financial systems, such as Oracle or NetSuite Experience with PostgreSQL Experience with Cloudflare Developer Platform (Workers, Workflows, D1, etc.) Experience with Go, Python and TypeScript Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Position Location: Austin, TX | Lisbon, Portugal About the Role Join the Workers Deploy & Config team as a Principal Engineer, the most senior technical role on the team behind Cloudflare’s serverless edge developer platform. You’ll build the critical large-scale systems that let developers deploy, configure, and manage Workers globally, powering everything from simple static sites to full-stack applications serving millions of users. This team sits at the foundation of Cloudflare’s developer platform, including Pages and R2. The work spans distributed systems, high-traffic APIs, performance, reliability, and developer experience at global scale. Responsibilities Lead the architectural evolution of the Workers control plane and help define its multi-year strategy. Identify high-leverage technical challenges and turn ambiguous problems into actionable engineering paths. Re-engineer core services to keep ahead of exponential traffic growth. Architect foundational primitives that unlock new product capabilities and categories. Own the stability and efficiency of a core customer-facing system. Establish rigorous benchmarks for API responsiveness, availability, and reliability. Participate in on-call to help maintain global platform availability. Collaborate with Product and engineering leadership to shape future roadmaps. Serve as the primary technical representative for Workers Deploy & Config in major design forums. Mentor mid-level and senior engineers and raise overall engineering standards. Investigate and apply emerging technologies to improve the developer platform. Desirable Skills, Knowledge & Experience Deep experience using Go in production environments. Experience with JavaScript and TypeScript. Experience with Kubernetes and metrics/observability tooling such as Prometheus and Grafana, or similar. Proven history of architecting, expanding, and managing massive distributed infrastructures in live environments. Track record of owning architecture across multiple teams or systems from concept through global release. Demonstrated organizational influence through standards-setting, design leadership, cross-team collaboration, and mentoring senior engineers. Strong ability to design and evolve RESTful APIs with a focus on developer experience. Track record of increasing team leverage with AI, including evaluating and introducing AI-assisted development and agentic workflows responsibly. Bonus Points Experience with C++ or Rust. Experience working on a control plane or data plane. Experience using Cloudflare Workers or Pages. Experience working in frontend frameworks such as React. Experience managing interns or mentoring junior engineers. Product mindset and comfort talking to customers and partners. Familiarity with GraphQL Familiarity with RPC Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €79,000 - €109,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Singapore About Developer GTM The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, high-impact content, or creative field engagement. We are a diverse team of builders, storytellers, and connectors united by one goal: to make Cloudflare the most empowering and exciting place for developers to build. About the Role As a Principal Solutions Architect for the Developer Platform, you will shape and guide the regional technical strategy for our most strategic customer and partner engagements across APJC and Greater China. In this senior role, you will partner closely with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and confidently transition production workloads onto Cloudflare. Rather than focusing on a single account, you will operate across a dynamic portfolio of strategic engagements, ensuring broad, ecosystem-wide impact. A central part of your role involves translating your field experience into reusable organizational knowledge. You will create architectural frameworks, actively mentor fellow architects, and champion the needs of regional customers directly to our product teams. This is a senior, individual-contributor role that beautifully balances hands-on architecture, executive collaboration, regional technical leadership, and mentorship. You will report directly to the Director of Developer GTM, APJC. What You’ll Do Shape Strategy: Guide the technical strategy for strategic Developer Platform customers and partners across the region. Design & Translate: Transform complex business, application, security, and operational requirements into secure, scalable, and highly maintainable architectures on Cloudflare. Collaborate & Advise: Partner with engineering executives and senior stakeholders to advise on application modernization, distributed systems, AI architecture, and platform strategy. Facilitate Discovery: Lead architecture discovery sessions, technical workshops, proofs of concept, design reviews, and production-readiness discussions in a supportive, consultative manner. Create Frameworks: Establish reference architectures, architectural standards, and governance patterns that empower our customers and the broader APJC field organization. Stay Hands-On: Build, review, and troubleshoot representative applications and integrations to stay deeply connected to the technology. Champion the Region: Serve as a Principal technical leader through presentations, public speaking, written guidance, and internal enablement. Mentor & Grow: Support, develop, and mentor solutions architects and technical colleagues navigating complex customer engagements. Bridge Teams: Build effective, continuous feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations. What Success Looks Like By the end of your first year, you will have: Become a trusted technical advisor and collaborative partner to strategic customers, partners, and internal leaders. Established clear, actionable technical strategies and adoption plans for priority engagements. Successfully partnered with customers to validate and launch their production workloads on Cloudflare. Published reusable reference architectures and field guidance that elevate the entire team. Empowered the field organization’s ability to position, architect, and deliver Cloudflare’s developer and AI solutions. Cultivated the technical leadership of your colleagues through active mentorship and enablement. Provided product teams with consistent, evidence-based insights into regional customer requirements and adoption barriers. Become recognized as a supportive, authoritative Principal Developer Platform architect across APJC. What We’re Looking For Meaningful Experience: A strong background in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. While candidates at the Principal level often bring 15+ years of experience, we care most about your demonstrated scope, impact, and ability to navigate complex architectural challenges. Language Skills: Professional fluency in English and Mandarin Chinese, with the ability to comfortably lead technical and executive discussions in both languages to support clients in the Greater China region, which form a significant part of your portfolio. Strategic Collaboration: A track record of guiding complex technical strategies involving developers, infrastructure teams, security stakeholders, and senior executives. Technical Depth: Deep working knowledge of distributed application architecture (compute, storage, networking, security, reliability, and observability). Hands-On Capability: Software-development experience, including the ability to build or review production-quality applications and proofs of concept (preferably in JavaScript or TypeScript). Ecosystem Knowledge: A strong understanding of modern web technologies, serverless/cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform. Influential Leadership: A proven ability to influence without direct authority, thoughtfully mentor colleagues, and turn individual solutions into shared organizational capabilities. Communication: Excellent written, presentation, and facilitation skills tailored for developer, architectural, and executive audiences. Travel: Ability to travel up to 30%, primarily within APJC and mainland China (supported by flexible planning). Nice-to-Have (Bonus Skills) Experience building and operating production applications on Cloudflare’s Developer Platform. Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications. Familiarity with customers, technology partners, or developer communities in Greater China. A background in public speaking, technical writing, open-source contribution, or community leadership. Relevant cloud or architecture certifications. A degree in computer science, engineering, or a related discipline, OR equivalent practical experience. Important Note: At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US About the team and the role The Developer Tooling team builds internal tools and platforms that improve the velocity and developer experience of Cloudflare's engineering teams. We own developer productivity (code commit to production), developer insights and ADLC metrics, developer infrastructure (CI/CD, build systems), AI-assisted development, and Cloudflare-on-Cloudflare dogfooding. This team is responsible for AI-assisted development across all of Cloudflare engineering. Adoption has grown 4–6x in the last year. It's a small team, so you'll have a big surface area and real ownership from day one. As a Principal Engineer, you'll build and operate the AI tools thousands of engineers use every day. It's a hands-on role with both engineering and operational responsibility. You'll be embedded with the DevTools Engineering Manager and help shoulder technical mentorship and end-to-end ownership of projects, while caring deeply about the experience of the engineers you build for. What you'll do Ship features for our AI coding tools Build and improve AI and other developer-observability tools. Own our internal MCP servers (GitLab, Confluence, Jira, Backstage etc.). Build AI agents. Maintain our context engineering: shared configs, prompt libraries, and agent instructions. Wire AI tooling into CI/CD pipelines. Handle security and access controls for AI tools. Track adoption and usage across the org. Triage and respond to support in our tool channels. Own projects end to end - from roadmap and prioritization through delivery and operation. Mentor teammates and raise the bar through code review and design feedback. Help respond to and prevent incidents on the tools engineers depend on. Desirable skills, knowledge and experience Strong coding ability in TypeScript, Go, Rust and Bash. Excellent debugging skills. Source control experience including branching, merging, and rebasing. Experience deploying and operating on Kubernetes or a similar platform. Comfort breaking down complex problems, weighing trade-offs, and driving them to done. A habit of mentoring and raising the bar for the people around you. Experience with, or strong interest in, building tools that improve DevEx Bonus points Experience building LLM-based tools in production (agents, evals, cost and latency tuning). Experience with CI/CD systems and build tooling. Experience building on Cloudflare's platform (Workers, AI Gateway) - or eagerness to. Operating Kubernetes on-premise at scale (SRE, systems design, or architecture). Building platforms across multiple zones and regions. Prior work on a platform engineering or developer-productivity team. Open-source contributions to developer tooling or AI projects. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin (US), London (UK) Role Summary As a Product Security Engineer, you will support security assessments and vulnerability operations for Cloudflare’s core software products. In this role, you will analyze system architecture, threat model new features, and ensure that product-related security findings are accurately triaged, routed to the correct engineering owners, and mitigated within our SLAs. On any given day, you might conduct a deep-dive security review on a new feature design, triage a complex bug bounty submission, or work directly with engineering teams to resolve vulnerabilities from different sources like bug bounties, SAST, fuzzing and penetration tests. You will also work autonomously to identify areas where our manual processes slow down. You will write code and integrate AI/LLM solutions to automate initial triage and data enrichment, building tools that help the team handle security findings at scale. In short, your work will sit at the intersection of Product Security, Vulnerability Operations, and internal AI Tooling. Ideally, you have experience in conducting academic/vulnerability research with a focus on systems security. Responsibilities Implement AI Security Solutions: Identify process bottlenecks and build AI-driven tools or scripts to help automate code analysis, optimize triage, and streamline Product Security workflows. Security Reviews & Threat Modeling: Conduct structured security reviews and threat modeling sessions (e.g., STRIDE) across product features, defining security requirements early in the development lifecycle. Product Vulnerability Management: Manage the operational lifecycle of product security findings. Ensure vulnerabilities are verified, mapped to the correct engineering owner, and tracked to mitigation in alignment with established SLAs. Bug Bounty Triage: Perform the technical triage and validation of Cloudflare’s external Bug Bounty submissions, verifying exploitability and evaluating business risk. Pentest Coordination: Support internal and external penetration testing engagements by reviewing findings, clarifying technical context, and assisting development teams with remediation strategies. Engineering Collaboration: Partner closely with DevOps and product teams, acting as a reliable security point of contact and helping developers implement secure coding practices. Desirable Skills, Knowledge, and Experience Product/AppSec Expertise: 5+ years of experience in Product or Application Security within large-scale distributed cloud environments or SaaS platforms. Practical AI & Automation Engineering: Demonstrated ability to build production-grade automation scripts and tools. Must possess hands-on engineering experience leveraging AI/LLMs to solve operational or technical challenges. Threat Modeling & Risk Analysis: Competency in threat modeling methodologies and the ability to evaluate code flaws to determine their actual engineering and security impact. Vulnerability Lifecycle Operations: Experience tracking, routing, and driving the remediation of software vulnerabilities across engineering groups while working against defined SLAs. Strong Collaboration & Communication: Ability to collaborate effectively across teams, clearly communicating technical security risks to software engineers and resolving ownership ambiguity constructively. Bonus points Offensive Security Tooling: Familiarity with modern exploitation techniques, fuzzing frameworks, or automated scanning utilities. Program Management Experience: Experience scaling crowdsourced security programs (e.g., HackerOne, Bugcrowd) or optimizing agile project management workflows within JIRA. Experience in integrating hardware security features into production code bases Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Bengaluru About the Department: The Identity and Access Management (IAM) team is dedicated to ensuring the secure and efficient management of user identities, access privileges, and authentication mechanisms across internal systems, applications, and data. Our mission is to safeguard the organization against unauthorized access, protect sensitive information, and enable seamless user experiences while adhering to industry best practices and compliance standards. About the Role: As an Identity and Access Management (IAM) Security Engineer, you will play a crucial role in designing, implementing, and scaling identity and access management solutions for Cloudflare’s internal workforce and workloads. You will be responsible for safeguarding our systems, applications, and data by ensuring secure user access, authentication, and authorization mechanisms. What You’ll Do: Design, build, test, and deploy IAM solutions across authentication, authorization, and accounting Leverage Cloudflare products to secure our identities Build SSO integrations leveraging SAML, OIDC, OAuth, and SCIM Build and manage the Identity Governance and Administration platform Develop automated roles leveraging RBAC and ABAC Build and manage an access certification platform Build and manage a Privileged Access Management (PAM) platform Provide operational support of IAM systems including an on-call rotation that may include after hours calls Desirable skills, knowledge and experience: Security engineers take part in a wide variety of tasks and projects in the team. One individual is not expected to know everything, but a working knowledge in several of the following areas is required: 5 -10 years experience of identity federation (SAML, OAuth, OpenID Connect, etc.) Experience implementing Identity Governance and Administration (IGA) solutions including lifecycle management, SCIM, birthright access (RBAC, ABAC), and access certifications Demonstrated ability to build production-grade automation scripts and tools. Must possess hands-on engineering experience leveraging AI/LLMs to solve operational or technical challenges. Experience with secure configuration of containerized application platforms (e.g. Kubernetes) Advanced scripting experience (Python, TypeScript, Bash, etc.) Experience implementing Zero Trust controls Experience integrating with applications and SaaS solutions Experience with Identity and Access Management policy application and enforcement Experience working with Identity Threat Detection & Response (ITDR) Experience working with infrastructure as code and configuration management tools like Terraform, Ansible, etc. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Texas, US About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Manager, Customer Engineering The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion. Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey. This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion. Key Responsibilities Team Development & Performance: Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth. Pipeline & Forecasting: Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy. Commercial Accountability: Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution. Deal Coaching & Technical Strategy: Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication. Operational Excellence: Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency. AI & Productivity Enablement: Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact. Cross-Functional Leadership: Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs. Culture & Values: Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement. Minimum Qualifications Experience: 5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred. Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Revenue Acumen: Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions. Leadership & Coaching: Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback. Communication: Exceptional written and verbal communication with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews. AI Proficiency: Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools. Technical Fluency: We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps: Internet fundamentals: Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS. Security: Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation. Performance: Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering. Platform / Cloud Fluency: Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling. Strongly Preferred Qualifications (The "Good-to-Haves") Cloudflare Ecosystem Expertise: Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads. Scaled Management Experience: Experience managing managers or teams distributed across regions and time zones. GTM Process Design: Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization. Regulatory Knowledge: Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education: Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field. Travel This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization. About the Team We build products at the intersection of AI, search and retrieval, data insights, and product engineering. As AI agents change how people discover and interact with the Internet, new problems are emerging around how content is found, understood, retrieved, and kept current. Cloudflare is uniquely positioned to help website owners make their content discoverable and to help agents find relevant, trustworthy information across our network. Building these capabilities requires solving problems across distributed systems, crawling, content ingestion, indexing, retrieval quality, developer experience, and reliable product delivery. Cloudflare also has a unique perspective on how the Internet is changing. Our global network observes signals that can help us understand trends, identify when content changes, and measure the pulse of the Internet. Used responsibly, these signals could improve existing products, help customers and AI companies find fresher and more relevant information, and create entirely new capabilities and products. The opportunity is broad and still evolving. We need to deliver excellent products today while continuing to identify the problems Cloudflare is uniquely positioned to solve next. We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard. About the role We are looking for an Engineering Manager to lead engineering across some of our AI and Internet Data Insights portfolio. You will be responsible for the people, execution, and engineering quality behind products that help customers make their content discoverable and turn complex Internet signals into useful experiences. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it. At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed. What you'll do Manage, coach, and grow engineers working across AI-powered search, Internet data insights, and customer-facing products. Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product. Lead the development of search and retrieval capabilities that help people and AI agents find relevant, trustworthy, and current content. Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes. Help identify how signals from Cloudflare's global network can produce useful and trustworthy insights for customers, partners, and other Cloudflare products. Explore where Cloudflare's unique view of Internet activity can improve content discovery, enable new product experiences, or support entirely new products. Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow. Own the operational health of the systems in your area, including observability, incident response, data and search quality, and long-term reliability. Develop technical leaders and create space for engineers to lead architecture and implementation. Responsibilities We want you to love it here. This role is a great fit for you if: You have led and developed high-performing engineering team(s) and can point to what that team shipped and how the people on it grew. You are technically credible with experienced engineers. You can review a design, understand the trade-offs in a distributed system or data platform, and recognize when a technical problem needs deeper investigation. You are comfortable managing a team working across several related technical areas and can create clarity without requiring every problem to fit neatly into a single box. You care deeply about reliability and quality, particularly when the output of a system is data that people use to understand the Internet. You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all. You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap. You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers. Examples of Desirable Skills, Knowledge, and Experience Strong technical grounding in distributed systems, search systems, data-intensive systems, Internet infrastructure, or adjacent areas. Experience building or operating products involving crawling, content ingestion, indexing, retrieval, analytics, or large-scale data processing. Experience operating systems where correctness, reliability, and quality matter as much as feature delivery. A track record of hiring, developing, and retaining strong engineers. Experience partnering closely with Product Management to shape and execute a roadmap. Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome. Strong written and verbal communication. Bonus Points Familiarity with Retrieval-Augmented Generation (RAG), which combines information retrieval with generative AI to produce answers grounded in selected source material. Experience building products for AI developers, AI agents, publishers, or content-heavy websites. Experience working with large-scale telemetry or Internet-scale datasets. Experience turning complex underlying systems or data into useful products for a broad audience. Familiarity with Cloudflare Radar, Internet measurement research, or the broader ecosystem of tools used to understand Internet performance, availability and security. Compensation For Portugal based hires: Estimated annual salary of €74,000 - € 111,000 The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.