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Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: As a Senior Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! Key Responsibilities: Drive the highest quality of architecture and design of data pipeline and system. Draw a roadmaps and vision for the scalable and robust growth of the online serving platform. Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations. Align with stakeholders and lead engineers on mission critical projects. Decompose complex problems into simple, straightforward solutions. Leverage knowledge of internal and industry best practices in design. Deep-dive and handle critical system issues. Collaborate with other teams to make the platform open and extensible to unlock innumerable opportunities for innovations. Qualifications: Bachelor's degree and/or master’s degree in computer science or equivalent. Minimum 12 years of experience working on software design and development in Java,Python. Hands-on experience with designing, building, and deploying scalable, high available systems. Large system architecture design and development experience. Experience with cloud computing with AWS. Experience of developing container-based testing environment. Experience with Java / IntelliJ / Spring environment. Type of work model: · Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider · Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice · Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: As a Senior Staff Backend Engineer - Cloud Infrastructure, this role will focus on Cloud Platform Infrastructure, Services and processes at its best to enhance Cloud infrastructure reliability & system efficiencies, productivity, availability, scalability and system quality at 10X scale. This role will be responsible for diving deep into business problems, understanding current customer pain points, system domain, current Platform limitations (if exists) and then work closely with engineering teams / leaders to design and architect new system / services leveraging cloud infrastructure that can scale 10X better in terms of reliability, availability performance and efficiency. This includes providing system architecture artifacts, accountability on cloud infrastructure choices that can perform and scale at 10X level but are still efficient, guidance on using right machine type, network designs, deployment automation etc . You will be part of a Global team working from different locations but still works as a central connected unit. Key Skills and Role Responsibilities: Strong experience on Cloud DevOps tools and coding (CI/CD, IaC, Terraform, Python, Cloud Formation, Ansible, GitHub, CircleCI, Jenkins and Infra Automation) Self-service code development and end-to-end back cloud deployment automation for application stack. Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services to enable achieving 99.999% availability. Strong technical analytical & design capability to understand common & shared platforms, web, & services API with underlying data to provide appropriate network, infrastructure recommendations Strong working experience on Kubernetes, Docker, Linux and cloud services integrations. 100% accountable for the reliable, scalable and optimized cloud architecture, design and platform services. Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment and maintenance for highly reliable and scalable applications. Solves complex technical problems in Public Clouds (AWS, Azure, GCP) and Private Cloud environment and improves Operational Excellence. Strong ability to dive deep to understand current cloud infra and systems architecture to provide strategic partnership and improvements on network usage, role management, CDN, domains and cloud infra security. Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing monitoring and testing tools. Identify opportunities to make disruptive improvements in cloud infrastructure usage, operations and services with high degree of systematic automation. Possess expert knowledge in performance (sub millisecond latencies), scalability, availability (99.999% uptime), enterprise architecture best practices Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. Strong problem-solving skills, analytical capabilities, and attention to details Provide a roadmap and vision for scalable and robust growth for cloud infrastructure and platform services Collaborate with customers, stakeholders and lead engineers on key mission-critical projects Preferred Qualifications: Bachelor's degree and/or Master's degree in Computer Science or equivalent with 15+ Years of strong hands-on experience in cloud platform engineering. 10+ years of hands-on experience on system engineering, Cloud DevOps and Cloud SRE 7+ years of hands-on experience leading system design, architecture leveraging AWS or Azure services 10+ years of demonstrable hands-on experience building and operating infrastructure as code (IaC). Comfortable with many flavors of Linux 10+ year’s of hands-on experience in building high-performance, highly-available and scalable distributed systems in the cloud. 7+ year’s of hands-on experience in building and managing high-performance, highly-available and scalable Hybrid Cloud cloud environments . Excellent cross-group collaboration, outstanding verbal and written communication. AWS Certification Advance Architecting, Developing on AWS, Strong hands-on experience on automating App stack deployments through IaC using Terraform, Python or Go. 10+ years of hands-on experience as a Cloud Infra Engineering Team leading experience Excellent cross-group collaboration and communication skills Basic Qualifications: Bachelor’s degree and 7+ years of total experience Ability to solve problems through creative thinking and partnerships with other teams Ability to attain challenging targets through goal-setting and personal drive Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. A nnual bonus is 0-20% of the base salary. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays up to 6 weeks of Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: 8784

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: As a Senior Staff Backend Engineer - Cloud Infrastructure, this role will focus on Cloud Platform Infrastructure, Services and processes at its best to enhance Cloud infrastructure reliability & system efficiencies, productivity, availability, scalability and system quality at 10X scale. This role will be responsible for diving deep into business problems, understanding current customer pain points, system domain, current Platform limitations (if exists) and then work closely with engineering teams / leaders to design and architect new system / services leveraging cloud infrastructure that can scale 10X better in terms of reliability, availability performance and efficiency. This includes providing system architecture artifacts, accountability on cloud infrastructure choices that can perform and scale at 10X level but are still efficient, guidance on using right machine type, network designs, deployment automation etc . You will be part of a Global team working from different locations but still works as a central connected unit. Key Skills and Role Responsibilities: Strong experience on Cloud DevOps tools and coding (CI/CD, IaC, Terraform, Python, Cloud Formation, Ansible, GitHub, CircleCI, Jenkins and Infra Automation) Self-service code development and end-to-end back cloud deployment automation for application stack. Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services to enable achieving 99.999% availability. Strong technical analytical & design capability to understand common & shared platforms, web, & services API with underlying data to provide appropriate network, infrastructure recommendations Strong working experience on Kubernetes, Docker, Linux and cloud services integrations. 100% accountable for the reliable, scalable and optimized cloud architecture, design and platform services. Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment and maintenance for highly reliable and scalable applications. Solves complex technical problems in Public Clouds (AWS, Azure, GCP) and Private Cloud environment and improves Operational Excellence. Strong ability to dive deep to understand current cloud infra and systems architecture to provide strategic partnership and improvements on network usage, role management, CDN, domains and cloud infra security. Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing monitoring and testing tools. Identify opportunities to make disruptive improvements in cloud infrastructure usage, operations and services with high degree of systematic automation. Possess expert knowledge in performance (sub millisecond latencies), scalability, availability (99.999% uptime), enterprise architecture best practices Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. Strong problem-solving skills, analytical capabilities, and attention to details Provide a roadmap and vision for scalable and robust growth for cloud infrastructure and platform services Collaborate with customers, stakeholders and lead engineers on key mission-critical projects Preferred Qualifications: Bachelor's degree and/or Master's degree in Computer Science or equivalent with 15+ Years of strong hands-on experience in cloud platform engineering. 10+ years of hands-on experience on system engineering, Cloud DevOps and Cloud SRE 7+ years of hands-on experience leading system design, architecture leveraging AWS or Azure services 10+ years of demonstrable hands-on experience building and operating infrastructure as code (IaC). Comfortable with many flavors of Linux 10+ year’s of hands-on experience in building high-performance, highly-available and scalable distributed systems in the cloud. 7+ year’s of hands-on experience in building and managing high-performance, highly-available and scalable Hybrid Cloud cloud environments . Excellent cross-group collaboration, outstanding verbal and written communication. AWS Certification Advance Architecting, Developing on AWS, Strong hands-on experience on automating App stack deployments through IaC using Terraform, Python or Go. 10+ years of hands-on experience as a Cloud Infra Engineering Team leading experience Excellent cross-group collaboration and communication skills Basic Qualifications: Bachelor’s degree and 7+ years of total experience Ability to solve problems through creative thinking and partnerships with other teams Ability to attain challenging targets through goal-setting and personal drive Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. A nnual bonus is 0-20% of the base salary. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays up to 6 weeks of Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: 8784

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Team Overview The Platform Services team within E-commerce Engineering builds, operates, and scales the core backend platform powering essential logic of Coupang’s mobile app and web—includes Auth, Member, Product Reviews, Search, Category, Product Detail, Cart, Checkout, and Orders. This role leads the technical direction and architecture of the next-generation global platform that delivers reliable and secured customer experience across Korea, Taiwan, Japan, and other global markets. Role Overview As a Senior Staff Backend Engineer (IC), you will shape the long-term technical strategy and architecture of the core platform domains in E-commerce Engineering. You will build infrastructure and global strategy for the domains that are responsible for customer PII, defining and evangelizing organizational standards and best practices while designing and implementing highly reliable and scalable systems, and mentoring Senior and Staff engineers to raise the technical bar. Key Responsibilities Drive Technology Vision & Roadmap: Define and champion a 12–18 month platform strategy, author and approve RFCs, and align cross-functional teams toward shared objectives. Architectural Authority: Provide thought leadership in designing privacy compliant architectures for multi-region, multi-tenant environments. Establish and enforce API governance standards and controlling access, monitoring with detection and response. Lead Complex System Design: Oversee architecture that ensures backward compatibility, orchestrates phased migrations, and maintains data integrity—including eventual consistency—while optimizing caching strategies. Operational Excellence & Reliability: Set and uphold SLOs and error budgets. Lead capacity planning, performance optimization, and incident management, including root-cause analysis and postmortem reviews. Security, Compliance & Cost Optimization: Ensure privacy and regulatory compliance while driving cost-efficient technical decisions and operational standards. Hands-on Contribution: Perform high-impact code reviews and performance optimizations. Cross-Functional Influence: Partner with PMs, TPMs, and teams across Search, Data, Checkout, and more to deliver reusable platform components and standards. Mentorship & Bar Raising: Coach Senior and Staff level engineers, lead design reviews, and elevate engineering culture and quality standards. Basic Qualifications 10+ years of professional backend development experience (excluding internships) 7+ years of experience in Java/Kotlin/Spring-based service development and 3+ years in architecture leadership Proven experience designing and operating web-scale microservices; hands-on experience with AWS and Kubernetes Deep expertise in diagnosing mission-critical system failures, identifying root causes, and institutionalizing preventive measures Strong communication and leadership skills to align stakeholders and drive complex technical decisions across organizations Preferred Qualifications Proven experience designing and operating AuthN and AuthZ infrastructure and services – access control, monitoring, detection, and response. Experience designing and operating large-scale distributed systems handling global multi-region traffic Hands-on experience with data pipelines and event processing using Kafka, Spark, Cassandra, and Airflow Proven track record in building observability frameworks with tools such as OpenTelemetry, Prometheus, and Grafana Expertise in JVM performance tuning, large-scale cache/storage design, API schema versioning, and testing Experience designing platforms, frameworks, or SDKs that are widely adopted across multiple product teams

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview: Coupang’s Risk, Fraud & Trust Engineering organization is building next-generation platforms that protect the marketplace ecosystem through intelligent, scalable, and real-time decisioning systems. The team develops highly scalable fraud detection and risk evaluation platforms that process massive volumes of transactions, seller activities, and marketplace events while ensuring excellent customer and seller experiences. As a Senior Staff Engineer, you will lead the architecture and development of large-scale ML-powered data platforms that bridge the gap between Data Science and Engineering. You will be responsible for building the infrastructure, real-time data pipelines, and serving systems required to deploy, scale, and operate machine learning models in production. This role requires deep expertise in distributed systems, stream processing, data infrastructure, and ML model operationalization. You will partner closely with Data Scientists, Software Engineers, Product Managers, and business stakeholders to ensure fraud detection and risk models are efficiently deployed, highly performant, reliable, and capable of meeting strict business SLAs. You will establish technical vision, drive architectural direction, and raise engineering standards across the organization while enabling the next generation of fraud prevention and trust platforms at Coupang scale. Key Responsibilities: Lead the architecture, design, and development of scalable data and ML infrastructure supporting fraud detection, risk evaluation, and trust systems. Build and optimize large-scale batch and real-time data pipelines capable of processing high-volume events with low latency and high reliability. Own the end-to-end productionization of machine learning models, ensuring deployment architectures meet performance, scalability, and operational requirements. Partner closely with Data Scientists and Engineering teams to bridge model development and production deployment, translating complex modeling requirements into scalable engineering solutions. Define long-term technical vision and roadmap for data processing, ML platform capabilities, and fraud detection infrastructure. Lead complex cross-functional initiatives, establish engineering best practices, and raise the bar for system scalability, reliability, and operational excellence. Mentor senior engineers, drive technical decision-making, and provide leadership during critical production incidents and architectural reviews. Basic Qualifications 13+ years of experience in backend engineering, data engineering, or large-scale distributed systems development Strong experience building large-scale, real-time distributed data processing systems Hands-on experience with data streaming technologies such as Apache Flink, Kafka, Spark Streaming, or similar frameworks Strong proficiency in Java-based backend development and distributed system architecture Experience designing and building low-latency, high-throughput data pipelines and serving systems Experience deploying, scaling, and optimizing machine learning models in production environments Strong knowledge of system design, scalability, fault tolerance, and operational excellence Preferred Qualifications Experience in fraud detection, risk systems, trust & safety, payments risk, or similar domains Familiarity with commerce, marketplace, fintech, or payments ecosystems Experience building ML platforms, model-serving infrastructure, feature stores, or inference pipelines Experience operating systems that process millions of events or transactions per day Experience partnering closely with Data Science teams to productionize machine learning models Familiarity with leveraging GenAI tools for software development, debugging, testing, and engineering productivity Experience working with cloud-native architectures, containerized environments, and modern infrastructure platforms Type of work model Hybrid / Onsite / Remote working Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Global Operations Tech (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of orders being placed. GOT is on a mission to innovate logistics by building an efficient delivery network at breakthrough scale and speeds. As a Senior Staff Backend Engineer in GOT, you will leverage advanced algorithms to improve Coupang’s customer experience by ensuring ultra-fast deliveries are on time even during the busiest times of the year. We are looking for a Scientist that can drive the direction of technology across multiple teams, leverage deep industry knowledge and use statistical and machine learning techniques to bring value to customers. The ideal candidates are pragmatic, resourceful, and embrace challenges that are seemingly impossible. The ideal candidates also have rich industry experience and a track record of delivering highly impactful projects. What You Will Do Lead and drive architecture design of Fulfillment Technologies for scale, future extensibility, and reliability Envision and drive alignment with stakeholders of the appropriate roadmap and future direction of technology for Global Operations Technology org. Navigate and alleviate technical obstacles and blockers at the organizational level Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and “move with urgency.” Write code when necessary to lead by example and help with high-priority projects Proactively identify opportunities in both business and technology Review, advise, and carry out the adoption of new technology (both open-source and commercial) that are useful in achieving business objectives Recruit and develop world-class engineering talent Drive development of automation and robotics initiatives Basic Qualifications 15+ years of experience in developing and operating backend services and web applications Solid track record of delivering large and complex systems with significant business impact Experience of designing and developing large-scale distributed systems and architectures Broad and deep understanding of key technologies in storage, data processing, and serving Capable of object-oriented design and development Strong familiarity developing with Java and the Spring Framework Service development and operational experience in an AWS environment Experience driving improvements in code quality Recruitment Process and Others Recruitment Process Application Review - 1st Interview - 2nd Interview - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for an experienced Senior Staff Engineer to lead backend engineering efforts specifically focused on identity and access management (IAM) for our next-generation AI cloud platform. Coupang is building a platform designed to power AI workloads at scale. As part of this multi-year initiative, the Identity team is responsible for managing user and machine identities, authentication, authorization, and secure service-to-service communication across the platform. This role will drive the development of foundational identity services that enable secure, scalable cloud infrastructure, handling hundreds of thousands of authentication events daily with rapidly growing scale. You will have the opportunity to : Build and scale identity and authentication systems for a next-generation AI platform Work on cutting-edge IAM challenges including OAuth2, OIDC, service-to-service authentication, and machine identity Operate and scale systems handling 500K+ authentication requests daily Collaborate across global teams in India, US, and other regions What You Will Do Lead and grow a high-performing backend engineering team focused on identity and access management Drive development of core IAM capabilities including authentication, authorization, and identity lifecycle management Design and build scalable systems for user identity and machine identity management within a cloud environment Work on modern authentication protocols such as OAuth2, OIDC, and SAML, and implement secure service-to-service authentication Build and evolve authorization frameworks leveraging RBAC/ABAC models and policy engines (e.g., OPA) Partner with cross-functional teams to deliver secure, scalable infrastructure for AI workloads Drive technical design, execution planning, and delivery of complex distributed systems Ensure reliability, scalability, and security of identity systems as the platform scales rapidly Mentor engineers and foster a strong engineering culture focused on ownership and excellence Basic Qualifications 13 - 17 years of backend software engineering experience. Strong experience in backend development using Java or Python with REST API design Hands-on experience with authentication and authorization technologies (OAuth2, OIDC, SAML) Solid understanding of identity systems including user identity and machine/workload identity Experience with service-to-service authentication and distributed system security Strong problem-solving and execution skills with ability to break down complex systems Experience working in cloud environments (AWS preferred) Strong stakeholder management and communication skills Preferred Qualifications Experience building IAM systems in cloud platforms (AWS, Azure, GCP) Familiarity with PKI, certificate lifecycle management, and secure identity frameworks Experience with authorization frameworks (RBAC, ABAC, OPA) Exposure to Kubernetes and cloud-native architectures Experience working on large-scale distributed systems handling high request volumes Background in platform engineering or infrastructure teams Type of work model Hybrid / Onsite / Remote working Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/l and/jobs/

IP Operations Shift Manager Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. As an IPO Shift Manager , you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. What will you do? People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). Essential Qualifications Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. Communication: Ability to translate complex instructions into clear, actionable tasks for agents. Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required . Extra Qualifications (Preferred) Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. Language: English or Korean speaking ability is a strong plus for cross-regional collaboration. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.