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English will follow Korean text 회사 소개 쿠팡페이의 핀테크 사업은 금융 서비스의 재정의를 통해 쿠팡 고객과 판매자들이 동일한 비용으로 더 많은 가치를 누리도록 지원합니다. 쿠팡페이는 쿠팡 앱 및 홈페이지에서 상품을 구매하는 소비자와 쿠팡 마켓플레이스에서 사업을 영위하는 판매자, 쿠팡이츠에 입점한 음식점주 등에게 혁신적인 결제 및 금융 솔루션을 제공하는 데 최선을 다합니다. 쿠팡페이의 최신 핀테크 혁신 기술은 원터치 결제 서비스가 탑재된 자체 결제 시스템 쿠페이를 기반으로 한국과 대만 소비자들의 니즈에 부응하고 있습니다. 대표적으로 쿠팡페이는 고객 가치 지향 차원에서 업계 최고 수준의 리워드를 제공하는 쿠팡와우카드(쿠팡 전용 제휴 카드)를 빠르게 확장시키고 있습니다. 또 마켓플레이스 판매자들을 위해 BaaS (Banking as a Service) 모델을 접목하고 다양한 유동성 강화 솔루션을 제공함으로써 소상공인들의 사업 성장을 적극 지원합니다. 보유하고 계신 다양한 경험을 핀테크 분야에서 최대한 살리고 싶다면 쿠팡페이와 함께 하세요. 쿠팡페이는 고객들의 결제 시간을 최대한 아껴주고 좋아하는 것을 마음껏 쇼핑할 시간을 벌어드립니다. 직무 소개 쿠팡페이는 Coupay를 넘어 수천만 고객이 일상 어디서나 사용할 수 있는 차세대 결제 플랫폼인 Rocket Pay를 구축하고 있습니다. Rocket Pay는 쿠팡 생태계 내 결제를 넘어 온라인 및 오프라인 가맹점까지 확장되는 범용 결제 플랫폼으로, 대규모 결제 트래픽과 금융 데이터를 기반으로 새로운 고객 경험을 제공합니다. Product Engineering 조직은 이러한 플랫폼 확장을 위한 핵심 결제 시스템, Wallet, Authorization, Settlement, Reconciliation, Merchant Services 및 Fintech Platform 전반을 설계·개발하고 운영합니다. 이 조직은 단순히 기능을 개발하는 팀이 아니라, 수천만 사용자의 결제 경험과 수십조 원 규모의 트랜잭션을 지원하는 차세대 핀테크 플랫폼의 아키텍처를 정의하는 팀입니다. Senior Staff Backend Engineer는 Rocket Pay 핵심 도메인의 기술적 방향성을 정의하며, 결제 플랫폼 전반의 아키텍처와 엔지니어링 전략을 주도합니다. 국내 최대 규모의 결제 인프라 중 하나를 운영하며, 시스템 안정성·확장성·보안·성능에 대한 End-to-End 책임을 갖습니다. 또한 조직 내 기술 리더로서 설계 리뷰, 기술 의사결정 및 엔지니어 멘토링을 수행합니다. 자격 요건 Backend 개발 경력 12년 이상을 보유하신 분 Java/Kotlin, Spring Framework 기반의 대규모 분산 시스템을 설계하고 운영한 경험을 보유하신 분 하나 이상의 복잡한 서비스 또는 도메인에 대해 기술적 오너십을 가지고 주도적으로 개선한 경험을 보유하신 분 성능, 안정성, 데이터 정합성, 보안을 고려한 시스템 설계 역량을 보유하신 분 모호한 문제를 구조화하고, 기술적 판단을 통해 실제 비즈니스 임팩트를 만들어낸 경험을 보유하신 분 고객 경험과 비즈니스 요구를 이해하고, 이를 기술적으로 풀어내는 데 높은 흥미와 책임감을 보유하신 분 우대 사항 JPA, MSA 환경에서의 아키텍처 설계 및 마이그레이션 리딩 경험을 보유하신 분 Payment / Fintech 도메인에서의 개발 및 운영 경험을 보유하신 분 대규모 트래픽 환경에서의 장애 대응, 모니터링, SLA 개선 경험을 보유하신 분 정산·대사 등 대용량 데이터 처리 및 정합성 보장 경험을 보유하신 분 애자일 소프트웨어 방법론 환경에서 기술적 리더십을 발휘한 경험을 보유하신 분 기술적 판단과 설계를 통해 조직 내 다른 엔지니어들에게 영향력을 행사한 경험을 보유하신 분 전형 절차 및 안내 사항 전형절차 서류전형 - 1차 면접 - 2차 면접 - 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며 , 일정 및 상황에 따라 변동 될 수 있습니다 . 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다 . 고용형태는 정규직으로 수습기간 12 주를 포함 합니다 . 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 개인정보 처리방침 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류반환정책 본 고지는 『 채용절차의공정화에관한법률 』 제11조제6항에 따른 것 입니다 . 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupangpay.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. Company Introduction The fintech business of Coupang is reimagining financial services for both our consumers and sellers, so they can do more with their money. Coupang Pay focuses on delivering innovative payment and financial services solutions to everyone who uses the Coupang app — from customers buying products on Coupang.com, to marketplace vendors, and restaurants that offer their services via Coupang Eats. We develop solutions with our latest tech innovations to serve the growing needs of Coupang’s customers in Korea and Taiwan. This includes Coupay, an online wallet with a proprietary one-touch payment capability. In particular, we are rapidly scaling the Wow credit card, a co-branded card that offers industry-leading rewards as part of our efforts to maximize customer values. For sellers, we are building out multiple liquidity options to help small and medium sized enterprises grow their business, using BaaS (Banking as a Service) capability. If you want to leverage your extensive experience within the fintech space, join us. We help customers spend less time checking out so they can spend more time shopping for what they love. Role Overview The Product Engineering team owns the technology platform behind Rocket Pay, Coupang Pay's next-generation payment ecosystem. We are transforming a payment solution that was once limited to the Coupang ecosystem into a universal payment platform that serves customers across online and offline commerce. Our mission is to deliver the most trusted, scalable, and frictionless payment experience while building the financial infrastructure that powers the future of commerce. Our systems process massive transaction volumes and support critical financial operations including payment processing, wallet services, merchant onboarding, settlement, reconciliation, risk controls, and financial reporting. We operate in an environment where reliability, scalability, security, and operational excellence are non-negotiable. Joining this team means working on some of the most challenging engineering problems in fintech while helping shape the future of one of Korea's fastest-growing payment platforms. As Rocket Pay expands into a broader merchant ecosystem, engineers have the opportunity to build solutions that can fundamentally change how millions of customers pay every day. Basic Qualifications 12+ years of backend engineering experience Ability to design and operate large-scale distributed systems based on Java/Kotlin and the Spring Framework Experience owning and proactively driving improvements for one or more complex services or domains with strong ownership Ability to design systems with strong consideration for performance, reliability, data consistency, and security Experience structuring ambiguous problems and making technical decisions that resulted in tangible business impact Ability to understand customer experience and business requirements and translate them into well-architected technical solutions with a high level of ownership Preferred Qualifications Experience leading architecture design and migration in JPA- and MSA-based environments Experience in development and operations within the Payment / Fintech domain Experience responding to incidents, building monitoring systems, and improving SLAs in high-traffic environments Experience handling large-scale data processing with strong guarantees around settlement and reconciliation accuracy Experience demonstrating technical leadership in agile software development environments Experience influencing other engineers through sound technical judgment and system design decisions Recruitment Process and Others Recruitment Process Application Review - 1st Interview - 2nd Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled . Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com ) . In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Senior Staff Engineer on the Security Infrastructure team, you will build the platform that enables Coupang to win and grow our customers’ confidence while rapidly expanding and scaling our services. The Security Infrastructure team builds core security services and libraries used by all Coupang services to secure themselves and our customers. Our work supports teams across Coupang and thousands of microservices. We aim to make Coupang and its products more secure while also making our engineers more productive. Our responsibilities include building Identity and Access Management (IAM) functionality for our entire ecosystem of vendors, sellers and shoppers. We are looking for engineers who are passionate about building platforms at scale, with emphasis on usability, reliability and efficiency. You will work on adding features to our authentication and authorization platforms, and deeply integrating them with Coupang’s service infrastructure. The successful candidate will be a well-rounded engineer who balances strategic and design thinking with attention to detail in implementation and operations. If that sounds like you, come join us! What You Will Do Develop our IAM platforms and rapidly iterate while collaborating actively as part of a small, highly talented team Partner with teams across the company to understand their current needs and future direction Think systematically to identify technical solutions, balancing strategic goals and immediate impact Demonstrate excellence in architecture and design, resulting in robust and scalable systems Hands-on develop critical infrastructure components Write back-end APIs in Java and Go, using industry-standard frameworks Work across teams to drive platform adoption, helping teams prioritize ruthlessly and “move with urgency” Dive deep into critical system issues, constantly raising the bar on Operational Excellence Serve as a role model for other engineers and shape our team culture Basic Qualifications Bachelor's degree in Computer Science, Electrical Engineering, Math, or a closely related field 8 years of experience in backend software development Experience working in cloud environments, particularly AWS Demonstrated experience in building and maintaining highly available, distributed systems Preferred Qualifications Masters or PhD degree in computer science or other related technical field Working knowledge of security protocols such as OIDC and OAuth2 Working knowledge of IAM systems such as identity providers and role based authorization Experience working with Kubernetes, gRPC and Istio Experience building high-reliability and low-latency systems in the Cloud Experience with CI/CD pipelines and Infrastructure as Code Fluent in one or more of C++, Java and Go Recent hands-on experience designing and developing large scale distributed systems Experience with cloud computing using AWS, Azure or GCP Deep understanding of Cloud applications design and architecture, good API design patterns, performance and scale Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,00/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: 8748

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for a Sr Staff Backend Engineer who has a deep understanding of the interplay of large scale microservices and hands-on experience with Service Mesh. You will be responsible for designing the architecture and driving the team to deliver a modern platform that powers the entirety of Coupang’s services. The Gateway Services team is responsible for building Coupang’s infrastructure layer using a distributed microservices architecture to enable inter-service communication. Key aspects of the infrastructure layer include discovery, load balancing, traffic resiliency, traffic management, failure recovery, and observability paradigms. The job position entails the following: Develop and implement enterprise-wide fine-grained traffic control. Use a centralized management plane for managing policies and configurations. Secure inter-service communication with mTLS encryption, identity-based authentication, and authorization. What You Will Do As a Senior Staff Software Engineer in the Gateway Services team, you will partner with leaders of multiple Platform teams. You will implement simple solutions to complex infrastructure problems, building a highly scalable, reliable, and efficient platform for our customers. You will be accountable for raising the bar on engineering and operational excellence. In this role, you will: Build Service Mesh components collaborating actively within a tightly knit talented team. Design and implement back-end APIs using REST/Hibernate using Java SpringBoot and infrastructure components using Go. Architect workload and service management infrastructure by designing and developing critical infrastructure components. Decompose complex problems into simple, straightforward solutions following Coupang's leadership principles "Move with Urgency" and "Ruthless Prioritization". Demonstrate excellence resulting in scalable systems and services with the highest quality architecture and design. Dive deep into critical system issues, proactively addressing similar root causes, and raising the bar on Operational Excellence. Collaborate with other Coupang technical leaders to make the service extensible to unlock opportunities for innovations. Basic Qualifications 13+ years of professional software development experience Experience in designing and implementing traffic management solutions to handle requests at scale. Hands-on experience in designing and developing large scale distributed systems for at least the past 4 years. Excellent development skills in Go/Java/Python with a proven track record of delivering mission critical systems. Experience with cloud computing using AWS or Azure or GCP. Preferred Qualifications Strong experience in designing and implementing Service Mesh (Istio/Envoy) features. Deep understanding of network components (virtual networks, route tables, subnets, and gateways). Deep understanding of modern web applications design architecture and API design patterns with high performance and scale. Ability to handle multiple competing priorities in a fast-paced environment and lead the delivery of large-scale services for complex business offerings. Type of work model Hybrid / Onsite / Remote working Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview: • Implement SRE best practices to improve the reliability, scalability, and performance of datacenter services. • Develop and maintain automation scripts for infrastructure provisioning, monitoring, and management. • Conduct root cause analysis and post-mortem reviews to prevent recurrence of incidents. Roles and Responsibilities: Observability and Monitoring: • Design, implement, and maintain observability solutions for datacenter infrastructure. • Develop, deploy, and maintain the operational and reliability components of a large-scale Observability and Telemetry collection platform, emphasizing performance at scale, real-time monitoring, logging, and alerting. • Participate in and enhance the entire lifecycle of services, from inception and design to deployment, operation, and refinement. • Develop and optimize monitoring systems to ensure high availability and performance. • Create and manage dashboards, alerts, and reports to provide visibility into system health and performance. Performance Optimization: • Analyze and optimize the performance of datacenter systems and applications. • Implement best practices for resource utilization and efficiency. Collaboration: • Work closely with other engineering teams to understand and meet their observability and reliability requirements. • Collaborate with hardware and software vendors to evaluate and integrate new technologies. Security and Compliance: • Ensure that observability and reliability solutions comply with security policies and industry standards. • Implement and maintain security measures to protect data and infrastructure. Troubleshooting and Support: • Provide support for observability and reliability-related issues, including debugging and resolving hardware and software problems. • Develop and maintain documentation for troubleshooting procedures and best practices. Continuous Improvement: • Stay updated with the latest advancements in observability and SRE technologies and integrate them into the infrastructure. • Continuously improve the reliability, scalability, and performance of datacenter services. Qualifications: Bachelor's degree in Computer Science, Electrical Engineering, Math, or a closely related field 8 years of experience in backend software development Experience working in cloud environments, particularly AWS Demonstrated experience in building and maintaining highly available, distributed systems Preferred Qualification: • Proficiency in observability tools and technologies (e.g., Prometheus, Grafana, ELK Stack). • Experience with SRE practices and tools (e.g., Kubernetes, Docker, Terraform). • Strong programming and scripting skills (e.g., Python, Go, Bash). • Familiarity with cloud platforms (AWS, Azure, GCP) and their observability and reliability services. • Strong problem-solving skills and attention to detail. • Excellent communication and collaboration skills. • Ability to work in a fast-paced, dynamic environment. Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,00/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: R0079427

About us Coupang Eats is creating new experiences that make everyday life more convenient for customers by expanding its services beyond food delivery into grocery and retail shopping. Driven by a constant commitment to delivering a better customer experience, we continue to challenge ourselves and lead innovation across new services and categories. Coupang Eats empowers employees who create opportunities and deliver results by giving them greater roles and responsibilities. Here, you can turn your ideas into action, create even greater opportunities through your achievements, and experience the fulfillment of directly driving business growth. If you want to grow alongside experts in their respective fields and take on even greater challenges together, join Coupang Eats today. About the Role Coupang Eats is looking for a Data Scientist who can go beyond analysis and build systems that directly influence business decisions at scale. In this role, you will work on complex, real-world problems across marketplace operations, with huge amount of data having a lot of complexity. You will be expected to turn these challenges into structured solutions by combining analytical thinking, modeling, and production-ready implementations. Why This Role This is a hands-on role with strong ownership — from framing problems to deploying solutions that drive measurable impact. You will work across Coupang Eats’ Korea and Japan markets, solving similar classes of problems under different data conditions and operational environments, and scaling solutions across regions. The role leans heavily toward building scalable modeling and automation systems (~70%), with a smaller portion focused on analytical exploration and insights (~30%). Direct impact on a fast-growing, highly competitive marketplace Opportunities to work on large-scale, complex, real-world data problems High ownership and ability to see your work used in production and direct interaction with leadership team in Coupang Eats. What You Will Work On You will work on problems where simple analysis is not sufficient, requiring scalable systems and automated decision logic. Platform Coverage Developing image recognition to help our restaurant onboard to Coupang Eats quickly developing AI solutions to generate marketing targeting segments and even banners, creatives Data Automation at Scale Replace manual processes with automated pipelines Build systems that generate reliable datasets used for business decisions Improve data quality and coverage with minimal manual intervention These systems directly power downstream decisions such as pricing, selection, and marketplace strategy Operational & Optimization Problems Work on problems such as delivery efficiency, ETA accuracy, and marketplace balance Translate operational challenges into data-driven solutions that can be deployed and iterated on Focus on improving not just model performance, but real-world outcomes What You Will Do Break down ambiguous business problems into structured, solvable components Design and implement scalable solutions combining data processing, modeling, and system logic Own the full lifecycle: problem definition → solution design → deployment → iteration Build production-ready code and collaborate closely with engineers Partner with stakeholders to ensure solutions are aligned with business goals What We Are Looking For Problem Solving & Ownership Strong ability to work through open-ended problems by analysing business requirements and applying AI/ML techniques Comfortable making decisions based on data and imperfect information Track record of delivering practical solutions with measurable impact Technical Strength Proficiency in Python or SQL + vibe-coding and harness engineering. Experience working with large-scale data and building reliable data, AI workflows, AI agents. Familiarity with modeling, algorithms, or optimization techniques Ability to write clean, maintainable, and production-quality code Ways of Working Focus on building solutions that scale rather than one-off analyses Strong learning agility — able to pick up new tools or approaches quickly Pragmatic mindset: choose the right approach for the problem, not just the most complex one English proficiency preferred Recruitment Process and Others: Recruitment Process Application Review - 1st Interview - Virtual Onsite Interviews - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/en/privacy-policy/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to makeshopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Search and Discovery team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit. We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive! What You Will Do Own the Data Science function within a core pillar of Coupang’s Search and Discovery org Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance Lead experiment ideation, design, measurement, and interpretation Build datasets to increase the speed and accuracy with which the team analyzes data Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized What we are looking for Master’s Degree in Computer Science, Electrical Engineering, Math or a closely related field 8 years of Data Scientist experience in customer-facing technology companies Expertise in experimentation and statistics Strong coding skills, including SQL and R/Python Experience with massive datasets, with an understanding of how to optimize data extraction Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite Understanding of ML concepts, and how different model configurations affect model outcomes Preferred Qualifications Strong coding skills, including SQL and R/Python Experience with massive datasets, with an understanding of how to optimize data extraction Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite Understanding of ML concepts, and how different model configurations affect model outcomes Experience in e-commerce and/or search Strong coding skills, including SQL and R/Python Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year in our lowest geographic market to $290,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HAS) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Paid Parental leave Pre-tax commuter benefits MTV- [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender(including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: R0074911 Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Incrementality and Attribution Team – Data Analytics and Science team is responsible for designing marketing experiments to measure incrementality, creating marketing science models to evaluate marketing efficiency, optimize budget allocation and in-channel investment optimization. We are looking for a Senior Staff, Data Scientist(Incrementality and Attribution) to serve as the principal technical leader for our incrementality and attribution initiatives. In this individual contributor (IC) role, you will define the high-level research direction and technical strategy to evaluate marketing efficiency and optimize budget allocation. You will be highly hands-on, architecting advanced machine learning models and designing robust incrementality testing frameworks. You will collaborate closely with our existing team of data scientists and analysts to solve complex technical challenges, and partner with business teams to translate growth marketing requirements into scalable technical solutions. Key Responsibilities Lead Technical Strategy: Act as the senior technical lead to establish the high-level research direction, methodology, and framework for incrementality testing and measurement Hands-on Modeling: Architect, build, and refine advanced Marketing Mix Models (MMM) and Multi-Touch Attribution (MTA) models from scratch Enable the Team: Guide and upskill current data scientists and analysts, helping them overcome technical hurdles and empowering them to execute, scale, and productionize models Drive Business Impact: Enable the growth marketing team to make data-driven decisions and optimize budget allocation across various channels Bridge Tech and Business: Partner closely with cross-functional business stakeholders to translate complex business requirements into robust, production-grade technical solutions. Foster Excellence: Establish best practices for marketing science methodology, code quality, and experimental rigor across the team Basic Qualifications Master’s or PhD degree in Statistics, Econometrics, Data Science, Computer Science, Operations Research, or other highly quantitative technical fields 10+ years of industry experience in data science, advanced machine learning modeling, or a highly quantitative marketing science role Deep Domain Expertise: Deep, foundational understanding of incrementality & marginality concepts, synergy & cannibalization , A/B testing design, and attribution methodology Proven Model Building: Demonstrated track record of hands-on experience building and deploying advanced MMM (Marketing Mix Modeling) and MTA (Multi-Touch Attribution) models at scale in previous companies Strong Machine Learning and Analytics Foundations: Advanced proficiency in Python and SQL, and deep expertise in statistical modeling, causal inference, and machine learning algorithms Technical Leadership: Proven experience acting as a tech lead, setting research directions, and unblocking team members without direct people management responsibilities Cross-Functional Communication: Excellent communication skills with a proven ability to translate highly technical data concepts into actionable business strategies for growth marketing and executive teams Preferred Qualifications Strong background in causal inference methodologies (e.g., uplift modeling, double machine learning, synthetic controls, geo experiments, non-compliance , confounding and bias ) Familiar with using AI in daily work Experience optimizing large-scale marketing budgets across diverse channels (paid media, affiliates, performance marketing) Ability to handle multiple competing priorities in a fast-paced environment and lead the delivery of complex measurement frameworks Strong intuition for trade-offs between model complexity, interpretability, and business usability Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located HERE . Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( recruitingops@coupang.com ) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

IP Operations Shift Manager Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. As an IPO Shift Manager , you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. What will you do? People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). Essential Qualifications Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. Communication: Ability to translate complex instructions into clear, actionable tasks for agents. Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required . Extra Qualifications (Preferred) Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. Language: English or Korean speaking ability is a strong plus for cross-regional collaboration. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.