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Sr. Staff ll, ML Engineer – Search & Discovery Relevance We exist to wow our customers. We know we’re doing the right thing when we hear ourcustomers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Search & Discovery is the most critical customer facing experience within Coupang, relevantly match-making the billions of products to customer intent. We are building the next-generation infrastructure to sustain the hypergrowth of the business for the coming years. We are looking for an experienced and passionate engineer leader that can drive this effort across the stack, including serving, pipelines, and machine learning. The desired candidate can dive deep into underlying components, design and optimize the stack end-to-end and be a role model for building high-quality machine learning systems and delivering results with grit. Key to this position’s success will require the ability to understand business needs and work backwards to develop technical solutions while working effectively with leaders of individual teams and align technical directions with key stakeholders. This role will involve working closely with Search senior leadership (VP, Sr. Directors) and will offer the autonomy to identify and solve key Search problems and explore innovations in various areas like deep learning and large language modeling, with a specific focus to improve search relevance and quality. Key Responsibilities: Build end-end Search & Discovery systems and help design the next-generation AI products to support the business growth Have strong execution with the ability to drive key developments and overcome technical blockers Ensure solid ML design and operational excellence Be metrics driven and can identify big opportunities Build strong collaborations with partner teams Recruit and develop world-class talent Qualifications: 10+ years of industry experience in technology companies Have a broad and deep understanding of key technology areas including information retrieval, deep learning, large language modeling, data processing, real-time serving Solid track record of delivering large and complex systems with big business impacts Strong design and problem-solving skills Excellent communications and collaborations across teams and across functionalities Prefered Skills: Working experiences on search and recommendations systems. Search relevance and query understanding Technical Lead or Manager of teams Pay & Benefits: Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $187,000/year in our lowest geographic market to $322,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits: Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation: “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com .

Sr. Staff ll, Machine Learning Engineer - Search We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role As a Senior Staff Machine Learning Engineer in Search and Discovery, you will leverage the most advanced algorithms to improve Coupang’s product search and discovery quality. You are expected to be a leading expert in one or multiple areas including information retrieval, recommendation systems, machine learning, deep learning or natural language processing. The ideal candidates are pragmatic, resourceful, and embrace challenges that are seemingly impossible. The ideal candidates also have rich industry experience and a track record of delivering highly impactful projects. What You Will Do Root causes the bottle neck of the current search and recommendation systems and quantifies the defects. Propose solutions which address the search and discovery defects and leverage the state-of-the-art technologies, including ML, DL and large language model. Implement the solutions and conduct AB tests. Be a thought leader and able to gain consensus in the organization when needed. Some example projects include: Personalization ranking model and its integration to Search ranking stack. Personalized retrieval Recommendation model for all Discovery interfaces. User understanding and modeling What We’re Looking For Required Qualifications 10+ years of experience in related fields including Search, Information Retrieval, RecSys, ML, DL or NLP. Proficient coding skills in Java, C++ or Python Problem solver, Pragmatic and Open-minded Master Degree in Computer Science or related fields. Experience with handling large data volumes in a distributed environment Preferred Qualifications Love to explore new territory of technology and go deep on domain knowledge. Ability to think outside-the-box and challenge conventional wisdom. A passion to explore, improve, automate and optimize distributed systems and tools. PhD in Computer Science or related Engineering majors Bonus points for experience at ecommerce or social network or search companies Pay & Benefits: Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $187,000/year in our lowest geographic market to $322,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits: Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation: “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com .

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are looking for experienced and innovative ML engineers with an entrepreneurial mindset to be part of the technical team pioneering in advance AI engineering for e-commerce scenarios at Coupang. We pioneer in innovative optimization techniques for AI reasoning and token completion models. Basic Qualifications 8+ years of relevant experience Bachelors degree in Computer Science or related fields 5+ years of experience in AI/ML and familiarity with the latest deep learning techniques Preferred Qualifications 10+ years of relevant experience in technology companies or organizations Knowledge in e-commerce or eagerness to learn Experience applying Large Language Models or Large Image Models in an industry Hands-on with ability to design and implement high-quality algorithms / systems independently Ability to dive deep into the algorithms / systems and generate ideas of improvements Ability to efficiently run experiments, analyze results, and quickly iterate Solid track record of delivering big business impacts via technology innovations Excellent communications and collaborations across teams and across functionalities Some examples of the related projects: 1) Computer vision enabled e-commerce product enablement 2) Observability of model reasoning 3) Enabling new model architecture optimized for e-commerce Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. A nnual bonus is 0-20% of the base salary. General Description of All Benefits (Drafter: Please check with your team if any change on the benefit description) Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Paid Holidays Up to 6 weeks of Paid Parental leave Pre-tax commuter benefits MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com . Job Requisition ID: 8845

About us Coupang Eats is creating new experiences that make everyday life more convenient for customers by expanding its services beyond food delivery into grocery and retail shopping. Driven by a constant commitment to delivering a better customer experience, we continue to challenge ourselves and lead innovation across new services and categories. Coupang Eats empowers employees who create opportunities and deliver results by giving them greater roles and responsibilities. Here, you can turn your ideas into action, create even greater opportunities through your achievements, and experience the fulfillment of directly driving business growth. If you want to grow alongside experts in their respective fields and take on even greater challenges together, join Coupang Eats today. About the Role Lead ML innovations on Retrieval and Relevance for Coupang Eats Search, one of Asia’s fastest-growing commerce businesses. You will shape how customers discover brands, stores, dishes, and products across food delivery and quick commerce, owning the machine learning models and strategies behind retrieval and relevance. As the ML Lead for Coupang Eats Search, you will be accountable for increasing successful retrieval of brands, stores, dishes, and products, and for driving measurable improvements in relevance and conversion . You will own the end-to-end stack, including query and menu understanding, candidate retrieval, relevance, and quality evaluation. You will establish a multi-year roadmap and lead projects across machine learning and engineering. Food-delivery search is dynamic, hyperlocal, and time-sensitive. Results must reflect customer intent while adapting to location, restaurant and menu availability, delivery time, price, promotions, quality, and real-time customer context. The ideal candidate combines deep search and NLP expertise with strong product judgment and organizational leadership, and can balance quality, latency, reliability, and experimentation velocity . What You Will Do (Key Responsibilities) Customer and Business Outcomes : Own the machine learning strategy, metrics, and execution for improving brand, store, dish, and product retrieval and increasing conversion across Coupang Eats Search surfaces. Establish clear outcome metrics and targets and use rigorous experimentation and diagnostics to deliver sustained improvements while protecting key guardrail metrics and customer experience. Query and Product Understanding: improve query intent and entity understanding, menu and restaurant representation, typo tolerance, synonym expansion, and query rewriting. Retrieval: Advance lexical, semantic, and hybrid retrieval. design scalable, low-latency retrieval strategies, including indexing, feature pipelines, model life cycle. Relevance Measurement and Experimentation: Establish a rigorous quality framework using offline evaluation, human judgments, online experiments, guardrail metrics, and diagnostics for tail queries, cold-start cases, and customer segments. ML and LLM Innovation: Apply modern machine learning, embeddings, and LLMs to query and menu understanding, candidate generation, labeling, evaluation, and defect analysis, with clear customer impact and cost discipline. Multi-Market and Localization: Build reusable capabilities while adapting language understanding, cuisine taxonomies, customer preferences, and marketplace signals to the needs of each market. Organization Leadership: coach machine learning engineers, infra engineers, and work with data analysts to build a world-class Coupang Eats Search experience. What We are Looking for Required Qualifications 10+ years in search, information retrieval, NLP Deep expertise in product understanding, retrieval, relevance, and modern LLM techniques. Proven delivery of large-scale consumer Search systems with measurable customer and business impact. Experience in designing retrieval methods for distributed, low-latency systems at scale with relevance guarantee. Masters or Ph.D. in Computer Science or related technical fields. Preferred Qualifications Food delivery, local commerce, e-commerce, advertising experience. Hyperlocal, time-sensitive ranking using location, availability, delivery time, price, and promotion signals. Multilingual or localized Search experience across markets. Practical experience with embeddings, transformers, LLMs that delivered measurable impact. Publications in search, NLP, e-commerce, or advertising. Recruitment Process and Others: Recruitment Process Application Review - 1st Interview - Virtual Onsite Interviews - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/en/privacy-policy/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무 소개 이 직무는 공격자에게 노출된 IT 인터페이스와 디지털 발자국(Digital Footprint)을 지속적으로 식별하여 보안 위협을 완화합니다. AI 기술의 발달로 공격자들의 침투 방식이 빠르게 진화함에 따라, 선제적인 공격 표면 관리는 이제 선택이 아닌 필수입니다. 공격자보다 한 발 앞서 공격 표면 노출을 최소화하는 능동적(Proactive) 사이버 보안 미션을 함께 달성할 전문가를 찾습니다. 다음과 같은 기회가 될수 있습니다! 가장 빠르게 성장하는 이커머스 회사의 세계적 수준의 보안팀에 합류할 기회 고도화된 사이버 위협에 대한 선제적 방어를 주도하는 팀의 일원이 될 수 있음 공격 표면 관리 및 사이버 보안 분야에서의 지속적인 학습과 성장 기회 제공 업무 내용 Digital Footprint 지속 모니터링: 공식/비공식적으로 외부에 노출된 자사 IT 자산(도메인, IP, 오픈 포트, 클라우드 환경 등)을 상시 식별하고 매핑합니다. 섀도우 IT(Shadow IT) 및 사각지대 발굴: 관리 조직의 가시성에서 벗어난 방치된 서버, 테스트 페이지, 불필요한 노출 인터페이스를 선제적으로 찾아냅니다. 외부에 노출된 취약점 정보 식별 및 완화(Mitigation) 전략 수립: 취약한 애플리케이션 버전 정보, 내부 정보 열람이 가능한 취약 경로 등을 식별하여 비즈니스 중요도에 따라 평가하고, 조치 우선순위를 도출합니다. 유관 부서 협업 및 능동적 방어 수행: 인프라 및 개발 부서와 긴밀히 협력하여, 취약한 공격 표면이 실제 공격으로 이어지기 전에 경로를 신속하게 제거하거나 보호 대책을 적용합니다. ASM 솔루션 구축 및 운영: 상용 ASM 솔루션을 도입 및 운영하는 동시에 자체적인 Attack Surface Discovery 도구를 구축하여 활용합니다. ASM 자동화 체계 구축: 공격 표면 식별을 효율화하기 위해 프로세스를 자동화하고, 보안 솔루션과의 연동 체계를 마련합니다. 자격 요건 사이버 보안 위협 식별/대응/점검/관리 분야 실무 경력 5년 이상이신 분 (이 중 공격 표면 관리 관련 업무 경력 2년 이상 선호) ASM 솔루션 활용 기술: 상용 ASM 솔루션 도입 및 운영 경험이 있으신 분 스캐너 및 스크립트 개발: 공격자 관점에서 스캐너 또는 스크립트 개발 경험이 있으신 분 (AI IDE 활용 가능) 자동화 역량: AWS 리소스와 Python을 활용하여 API 연동 및 공격 표면 식별 도구 제작 등 업무 자동화 스크립트를 효율적으로 작성할 수 있는 분 다양한 IT 자산 및 보안 아키텍처에 대한 이해: 클라우드(AWS, Azure, GCP 등), 온프레미스(On-premises), IoT, User Endpoint, DNS, Admin Console 등에 대한 구조적 이해 네트워크 프로토콜(TCP/IP, DNS, HTTP/S, RDP 등) 및 웹/클라우드 아키텍처 보안에 대한 이해 사이버 공격 방법에 대한 이해: 공격 경로 탐색, 취약점 악용, 악성코드 배포 및 실행, 측면 이동, DDoS, 공급망 공격 등 실전 공격 메커니즘에 대한 이해 중급 이상의 영어 능력을 보유하여 글로벌 환경에서 소통 가능 우대 사항 클라우드 보안 전문성: 대규모 퍼블릭 클라우드 환경(AWS, Azure, GCP 등)에서의 인프라 운영 이해도 및 보안 진단 경험이 있으신 분 관련 보안 실무 역량: 버그바운티 프로그램 참여, 주요 취약점(CVE) 발굴 및 제보, 또는 모의해킹 프로젝트 경험, 침해 사고 대응, 위협 헌팅 및 탐지, 보안 솔루션 운영, 보안 아키텍처 리뷰, 사이버 위협 인텔리전스 실무 경험이 있으신 분 대규모 인프라 경험: 복잡하고 방대한 IT 인프라 환경에서 보안 실무를 수행해 보신 분 전형 절차 및 안내 사항 전형 절차 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 개인정보 처리방침 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 ( recruitingops@coupang.com ) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview We are looking for an Mobile Security Specialist to establish and lead mobile security across the company, covering consumer-facing applications as well as seller, rider and logistics mobile products. This will initially be a highly hands-on senior IC role. The person will be expected to understand the mobile threat landscape, identify systemic risks, build scalable security processes, and influence senior engineering leaders to improve the security posture of mobile applications across multiple organizations. Key Responsibilities Mobile Threat Landscape and Strategy Build and maintain a comprehensive view of mobile threats, attack paths and systemic control gaps across the company's mobile estate. Define the target mobile security posture, priorities and longer-term roadmap. Track relevant changes in iOS, Android and mobile exploitation techniques and translate them into concrete security requirements. Security Architecture and Standards Define practical security standards for iOS and Android, including application integrity, device trust, authentication, credential protection, local data, WebViews, deep links and third-party SDKs. Identify recurring weaknesses across applications and drive platform-level solutions rather than repeated app-specific fixes. Provide senior technical judgement on complex vulnerabilities, incidents and architectural decisions. Security Assessment and Review Program Build a repeatable, evidence-based process for assessing mobile application security. Own and run the mobile security review program, including methodology, prioritization, acceptance criteria and escalation. Improve the program over time through automation, engineering self-service and better measurement of security coverage and residual risk. Cross-Organization Influence Act as an agent of change for mobile security across engineering teams. Work directly with Senior Directors, Principal Engineers and senior mobile leaders to influence architecture, engineering practices and investment priorities. Drive security improvements across organizational boundaries without relying on formal authority. Function Building and Leadership Start as a deeply hands-on technical leader, working directly with applications, code, devices and security controls where required. Establish the operating model for mobile security and identify where additional specialist capability is needed. Over time, help build and manage a small specialist mobile security team. Qualifications Deep hands-on mobile security expertise across both iOS and Android, ideally developed in a large-scale consumer technology environment. Strong practical experience in areas such as mobile application security, reverse engineering, app integrity, device trust, authentication, secure storage, IPC, WebViews, deep links, networking and abuse resistance. Experience building or running a mobile security assessment or review program, rather than only performing individual reviews. Strong software engineering background, ideally including production mobile development or development of mobile security tooling. Demonstrated ability to identify systemic issues across multiple applications and translate them into reusable platform controls, standards or engineering frameworks. Proven experience influencing senior engineers and engineering leaders across organizational boundaries. Experience with product security architecture and threat modelling at significant scale. Evidence of driving changes in engineering practice, not only identifying security issues. Prior people management is useful but not required. Strong technical leadership and the ability to grow into management are more important for the initial phase of the role. Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/en/privacy-policy/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation as a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have maintained since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Team Our eCommerce Engineering group aims to reshape our customers' shopping experience, ultimately making them say, "How did I ever live without Coupang?" Composed of a strong engineering team with diverse skill sets drawn from global talent, eCommerce Engineering is evolving at an unparalleled pace to become a world-class eCommerce platform in the markets we serve. eCommerce Engineering is responsible for Coupang's core eCommerce services, as well as new emerging business lines that Coupang continually invests in to wow our customers, including Coupang Eats, Coupang Fresh, and more. Our vision is to build a world-class eCommerce platform by obsessing over reliable and effortless shopping experiences, powered by a highly productive engineering team. Our core values are Customer Focus, Ownership, and Collaboration. Role Overview The Pricing team is one of the core pillars of Coupang's business and is responsible for determining the price of every product sold on Coupang. Serving hundreds of millions of requests every day, our mission is to build and maintain highly scalable, extensible platforms that are also highly available and robust. As part of our Pricing team, you will directly architect and implement our next-generation pricing determination platforms. You will help the team adopt industry best practices in software development and operations while elevating their engineering skills to build pioneering e-commerce experiences in new global markets. Working closely with engineers across multiple geographic locations, you'll solve challenging problems at scale with high reliability. Your efforts will directly impact tens of millions of users every single day. What You Will Do Serve as a hands-on engineering leader with deep expertise in open-source technologies and distributed systems Design layered applications and drive the highest quality of architecture and design for pricing and commerce systems Partner with Product Owners and business stakeholders to understand problems, develop solutions, and lead engineers on mission-critical projects that resolve complex business challenges Define roadmaps and a technical vision for the scalable and robust growth of the pricing platform to support business expansion Collaborate with other Coupang engineering teams to build extensible services that unlock opportunities for innovation Minimum Qualifications 8+ years of professional experience in software design and development Strong experience with distributed systems and extensive experience building large-scale enterprise platforms Exceptional analytical and deep-dive skills; a bar raiser for engineering excellence Bachelor's degree in Computer Science, Engineering, or a related field Excellent verbal and written communication skills in English Ability to thrive in a dynamic, fast-paced environment with shifting priorities and tight deadlines Preferred Qualifications Proficiency in Java or similar JVM-based languages; experience with Spring Boot or equivalent frameworks Hands-on experience with cloud platforms (e.g. AWS) and container orchestration (Kubernetes, Docker) Experience with event-driven architectures, stream processing (Kafka, Flink), and real-time data pipelines Familiarity with CI/CD pipelines, infrastructure as code, and DevOps best practices Experience working in e-commerce, marketplace, or high-traffic consumer-facing platforms Why Join Coupang Work on systems that serve hundreds of millions of daily requests, directly impacting tens of millions of users Collaborate with world-class engineers across global offices in a culture that values ownership and innovation Shape the future of e-commerce in one of the world's most dynamic and tech-forward markets Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

IP Operations Shift Manager Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. As an IPO Shift Manager , you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. What will you do? People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). Essential Qualifications Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. Communication: Ability to translate complex instructions into clear, actionable tasks for agents. Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required . Extra Qualifications (Preferred) Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. Language: English or Korean speaking ability is a strong plus for cross-regional collaboration. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.