Verified Tech Jobs & Hiring Companies, Updated Every 24 Hours

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively seeking a Senior DevOps Engineer to join our Product Engineering Core DevOps team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem-solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact. Key Responsibilities: Design, implementation, and automation of large-scale distributed systems. Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency. Work with Engineering teams to deliver high-quality software in a fast-paced environment. Monitor production and development environments to build preventive measures and provide a seamless customer experience. Work with delivery teams on software improvements to achieve higher availability and lower MTTD. Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks). Key Requirements: 7+ years of public cloud experience (GCP or AWS). 7+ years of private cloud experience (Openstack, VMware ESXi). 7+ years of Linux experience (Centos/Ubuntu). 7+ years of networking experience. Orchestration and management of containers using Kubernetes, Helm, GKE and Docker. Experience with Gitlab, ArgoCD, CI/CD methodologies & tools. Experience with Infrastructure as Code (Terraform), Python or other scripting languages. Experience with Ansible config management tool. Experience with Prometheus/Loki/Alertmanager/Grafana observability tools. Excellent problem solving and analytical skills. Experience with Incident Management Process, SRE best practices and continuous improvements. Experience designing large scale distributed systems. Familiar with DevOps/DevSecOps methodologies and best practices. Strong verbal and written communications skills. Bachelor's of Science degree in Computer Science or equivalent experience. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible , and Terraform, or Pulumi . This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance . You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities Design and implement multi-tenant OpenStack infrastructure aligned with open community standards, including network service isolation and tenant-aware resource scheduling. Automate the provisioning, lifecycle management, and configuration of OpenStack services and supporting components using Ansible , Terraform , or Pulumi . Extend and maintain integrations for core OpenStack services: Neutron : Custom network plugins/drivers, L2/L3 routing, BGP, DHCP, and tenant network segmentation (VLAN, VXLAN, Geneve). Octavia : HA load balancing with amphora and provider drivers, TLS offloading, Layer 4/7 routing. Manila : Share drivers for NFS/CIFS, tenant access control, storage backends. Cinder : Block storage provisioning, volume snapshots, multi-attach, backend tuning. Nova : Compute resource scheduling, NUMA/cpu pinning, SR-IOV and PCI passthrough. Ironic : Bare metal provisioning workflows, BIOS/IPMI automation, PXE and UEFI boot configuration. Glance : Image lifecycle management, backing store optimization, image caching strategies. Contribute to upstream OpenStack projects when needed (bug fixes, driver enhancements, documentation). Implement continuous delivery pipelines for OpenStack updates, including patch management, service upgrade testing, and rollback procedures. Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana). Harden services for high availability, disaster recovery, and scale-out operations. Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes. Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues. Minimum Qualifications 5+ years of experience operating and automating large-scale OpenStack cloud environments , preferably in community-driven or upstream-contributing teams. Expert-level proficiency in Infrastructure-as-Code with Ansible , Terraform , or Pulumi . Strong hands-on knowledge of Neutron , Octavia , Manila , Cinder , Nova , Ironic , and Glance . Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python , Bash , or Go . Fluency with Git , CI/CD pipelines , and automated test frameworks . Strong understanding of L2/L3 networking , SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH). Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters . Experience with container technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus. Ability to write technical documentation and contribute to community wikis or knowledge bases. Preferred Qualifications Contributions to upstream OpenStack codebases or participation in SIGs/WGs. Familiarity with RBAC , Keystone federation , Barbican (secrets management), and Ceilometer/Gnocchi/Aodh . Understanding of security best practices for tenant isolation, microsegmentation, and compliance (e.g., CIS, NIST). Background in telco, edge cloud, or large enterprise infrastructure environments. Experience building and maintaining automated test environments for OpenStack upgrades and validation (e.g., Tempest, Rally, or custom test harnesses). Bachelor’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You’ll Get A collaborative team that’s deeply invested in open source , community contribution, and infrastructure excellence. Complex technical challenges that require creative, scalable solutions. The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles . Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes: Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions. Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders. Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $90,700 — $252,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Team Overview The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, iPad Supervisor, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login. We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction. Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users. Role Overview The Core Applications team is doing greenfield work, introducing new concepts and capabilities to our suite of UI products on a modern React + TypeScript stack. As a Software Engineer, you'll build features and take ownership of well-scoped work end-to-end. You'll collaborate closely with engineers across a distributed team spanning Australia, India, and the US. AI tools are a core part of how we work every day. Key Responsibilities Build and ship features on the new agent desktop in React + TypeScript + Nx, using AI coding agents as part of the daily workflow Take ownership of well-scoped work end-to-end, from implementation to testing to deployment Participate in code reviews and contribute to the shared quality bar Collaborate async-first with engineering, product, and design across distributed time zones Contribute to async planning via Jira, written documentation, and Slack Qualifications & Skills Strong React and TypeScript proficiency; experience with other modern frameworks (Vue, Angular, Svelte) is a good signal Testing experience with Jest and/or Playwright, with an understanding of the value of thorough test coverage Able to operate autonomously on a small, fast-paced team; fills gaps and makes reasonable calls without constant direction Strong written communication and collaboration skills for a remote, async-first, distributed environment Prior experience using AI coding tools and a genuine willingness to evolve those skills as the space changes Bachelor's degree (or equivalent) in a relevant discipline Preferred Skills Prior experience in CCaaS, agent desktop, or UI platform roles Familiarity with TanStack Query and Zustand Web accessibility knowledge; familiarity with WCAG standards and building accessible UIs Monorepo and micro-frontend architecture experience; Nx preferred, but PNPM, Lerna, and other tools are good signals Experience with WebSockets or real-time application development Other Requirements Working shift must be aligned to overlap with Pacific working hours This position requires the ability to be On Call Key Relationships There are no direct reports to this role. Key stakeholders include: Service owners and their teams Technical leadership and senior management, including VPs Engineering teams Network and Telecom teams Customer service teams Compliance and infosec teams This is not a customer-facing role. This role is hybrid and requires 3 days a week in office . Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Job We are building a Customer Data Platform (CDP) designed to unlock the full potential of customer experience (CX) across our products and services. This role offers the opportunity to design and scale a platform that unifies customer data from multiple sources, ensures data quality and governance, and provides a single source of truth for analytics, personalization, and engagement. As a key member of the data engineering team, you will architect and implement the pipelines, storage layers, and integrations that power our CDP. You’ll work with product, data science, and engineering stakeholders to deliver a robust platform that supports real-time decision-making, personalization at scale, and actionable customer insights. This is a high-impact, hands-on engineering role where you’ll shape the data foundation that directly influences how we understand and serve our customers. What You Will Be Doing Design and implement Five9’s Customer Data Platform solutions and enable production use cases for customers Design and develop highly scalable and resilient services for ingesting large-scale datasets Demonstrate strong ownership by ensuring operational excellence with a sharp focus on monitoring, observability, and system reliability Develop and orchestrate ETL/ELT pipelines using Apache Airflow Collaborate with cross-functional partners and lead technical initiatives independently end-to-end Design, build, and optimize distributed query engines such as Apache Spark or Snowflake to support complex data workloads Write, review, or provide feedback on technical design proposals from others Skills Minimum 5 years of software/data engineering and data platform experience Extensive experience with data transformation and modeling, including advanced features and best practices Deep knowledge of Snowflake for data warehousing, including optimization, security, and cost management Good understanding of data streaming technologies such as Kafka/Kafka Connect Strong knowledge of highly scalable distributed systems, microservices, REST APIs Strong proficiency in object-oriented and/or functional programming languages such as Java, .NET, Python, and SQL for data processing, transformation, and pipeline development Knowledge of Apache Airflow for workflow orchestration is nice to have Understanding of containerization and Kubernetes concepts Experience with the AWS cloud platform and infrastructure-as-code practices Maintain high standards of code quality with a keen eye for test automation and operational excellence Track record of delivering scalable data engineering solutions that support analytics, machine learning, and operational use cases Excellent written and verbal communication and interpersonal skills Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent training, fellowship, or work experience This role is hybrid and requires 3 days a week in office . Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively seeking a Senior DevOps Engineer to join our Product Engineering Core DevOps team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem-solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact. Key Responsibilities: Design, implementation, and automation of large-scale distributed systems. Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency. Work with Engineering teams to deliver high-quality software in a fast-paced environment. Monitor production and development environments to build preventive measures and provide a seamless customer experience. Work with delivery teams on software improvements to achieve higher availability and lower MTTD. Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks). Key Requirements: 7+ years of public cloud experience (GCP or AWS). 7+ years of private cloud experience (Openstack, VMware ESXi). 7+ years of Linux experience (Centos/Ubuntu). 7+ years of networking experience. Orchestration and management of containers using Kubernetes, Helm, GKE and Docker. Experience with Gitlab, ArgoCD, CI/CD methodologies & tools. Experience with Infrastructure as Code (Terraform), Python or other scripting languages. Experience with Ansible config management tool. Experience with Prometheus/Loki/Alertmanager/Grafana observability tools. Excellent problem solving and analytical skills. Experience with Incident Management Process, SRE best practices and continuous improvements. Experience designing large scale distributed systems. Familiar with DevOps/DevSecOps methodologies and best practices. Strong verbal and written communications skills. Bachelor's of Science degree in Computer Science or equivalent experience. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Role Overview We're looking for a talented Frontend Engineer who leads with UI but isn't afraid to go deep. You thrive in a fast moving environment, ship polished interfaces with TypeScript and React and embrace AI-assisted development as a core part of your workflow. This role is front-end-first, but the expectation is that you'll grow into full stack ownership over time. How You Contribute Design and build responsive, performant UIs using React, TanStack, Zustand, TypeScript and/or JavaScript Collaborate on feature development end-to-end, gradually taking on backend work as you grow Use GitLab for version control, CI/CD pipelines, merge request workflows, and issue tracking Deploy and manage workloads on Google Cloud Platform CDN , working alongside with services like GKE, and Cloud Storage Leverage AI-assisted (vibe coding) tools to accelerate development — you're comfortable using Copilot, Cursor, Claude, or similar tools as a force multiplier Write clean, maintainable code with strong typing and component reuse in mind Partner closely with designers and product to translate specs into real, shippable experiences Participate in code reviews, retrospectives, and architectural discussions Required Skills and Qualifications 5+ years of + post-internship experience with React and TypeScript. Solid JavaScript/ TypeScript, HTML, CSS Knowledge of UI Component Libraries, Web Accessibility, Internationalization Ability to work with test libraries (Jest, Playwright) Proficient in React, TanStack, Zustand Engineering focus Overall system knowledge Working knowledge of Jira, GitLab, Visual Studio, CI/CD Proficient in Google Cloud Platform, Kubernetes, BigQuery, Cloud SQL, CDN Ability to use Claude Code Desirable Qualifications AI Tools Micro Front End Architecture Java/ Springboot Database SQL/ NoSQL Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. This role is hybrid and requires 3 days a week in office . Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Our Global Voice Team is looking for a committed, experienced Software Engineer II who is passionate about creating high-performing, scalable, and resilient mission-critical services that form the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine your existing expertise with new learnings, crafting bespoke solutions that serve our customers and partners. Responsibilities: Participate in an Agile Scrum team that practices DevOps. Write clean, well-documented code and corresponding tests. Deliver your code as part of an overall solution running in the public cloud. Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services. Required Skills: 3+ years of professional experience in software development, including experience in C and/or C++. Hands-on experience developing software for real-time communications signaling and media protocols (e.g., SIP, RTP). Ability to methodically troubleshoot complex systems. Excellent communication and organizational skills, with a strong sense of ownership. Technical Skills: Modern C++ (C++17+) RTP/SIP, audio codecs, SIP/SDP ASR/TTS integration AI APIs Cloud platforms (AWS, Azure, GCP) CI/CD Containers Site Reliability Engineering (SRE) principles AI/ML and Large Language Models (LLMs) This role is hybrid and requires 3 days a week in office . Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Our Global Voice Team is looking for a committed, experienced Software Engineer II who is passionate about creating high-performing, scalable, and resilient mission-critical services that form the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine your existing expertise with new learnings, crafting bespoke solutions that serve our customers and partners. Responsibilities: Participate in an Agile Scrum team that practices DevOps. Write clean, well-documented code and corresponding tests. Deliver your code as part of an overall solution running in the public cloud. Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services. Required Skills: 3+ years of professional experience in software development, including experience in C and/or C++. Hands-on experience developing software for real-time communications signaling and media protocols (e.g., SIP, RTP). Ability to methodically troubleshoot complex systems. Excellent communication and organizational skills, with a strong sense of ownership. Technical Skills: Modern C++ (C++17+) RTP/SIP, audio codecs, SIP/SDP ASR/TTS integration AI APIs Cloud platforms (AWS, Azure, GCP) CI/CD Containers Site Reliability Engineering (SRE) principles AI/ML and Large Language Models (LLMs) This role is hybrid and requires 3 days a week in office . Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.