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ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. As a Software Engineer III on the Developer Productivity team , you'll help build systems on our Python-based agentic platform that turn inputs such as Jira tickets, Slack conversations, help-desk requests, and CRM signals into clearly scoped, human-supervised engineering work—then help implement, review, and improve that work. You'll contribute to systems that clarify problem statements, generate implementation plans, run a conversational Slack intake experience, and assist engineers with repository discovery, plan execution, testing, and pull request creation. You'll also help build the platform behaviors—permissions, auditability, evaluation, observability, rollback, and cost controls—that make all of this dependable at scale. The Developer Productivity team owns the tooling, automation, and standards that make engineers across ZoomInfo more productive, and is becoming the company's center of gravity for AI-assisted development. You'll be working within an ecosystem of internal developer platforms, PR and workflow automation tools, and AI devex tooling that spans code review, dependency management, and agent orchestration. Our engineering culture values diversity, intellectual curiosity, problem-solving, and openness. We encourage collaboration, big thinking, and calculated risk-taking in a blame-free environment. You'll have the opportunity to work on meaningful projects while receiving the support and mentorship needed to grow your career.. What You'll Do Help design and build systems that convert bug reports and feature requests into clarified problem statements, implementation plans, and approval gates before any execution Contribute to a conversational Slack intake experience that notifies the right people, asks targeted follow-up questions, converts confirmed requirements into Jira, and hands work to the delivery workflow Help normalize additional sources of demand—such as help desk, Salesforce, or operational alerts—while preserving provenance, urgency, ownership, and customer context Build tooling that assists engineers with implementation: repository discovery, plan execution, automated testing, pull request creation, and concise evidence of what changed Contribute to automated pull request review for correctness, regressions, test coverage, maintainability, and policy concerns, while keeping merge approval with people Help build the platform behaviors that make agentic workflows dependable: permissions, auditability, evaluation, observability, rollback, and cost controls Leverage AI-powered development tools (such as Claude, Cursor, GitHub Copilot) to accelerate development, improve code quality, and solve complex technical challenges Collaborate with cross-functional teams to define, design, and ship new features Write clean, maintainable, and well-tested code following best practices Participate in code reviews and share knowledge with teammates Troubleshoot and resolve issues across distributed, agentic systems What You Bring Required Qualifications Bachelor's degree in Computer Science, a related field, or equivalent practical experience 3-5 years of backend software development experience, with strong proficiency in Typescript, NodeJs, and ReactJS Experience designing and troubleshooting distributed systems Experience with RESTful API design and microservices architecture Proficiency with relational and NoSQL databases (e.g. MongoDB) Familiarity integrating third-party APIs (e.g., Jira, Slack, Salesforce) Experience with cloud platforms (AWS, GCP, or Azure) Preferred Qualifications Master's degree in Computer Science or Engineering Hands-on experience building or working with LLM-based or agentic systems (agent orchestration, tool-calling, evaluation frameworks) Hands-on experience with AI-assisted development tools (Claude, Cursor, GitHub Copilot, or similar platforms) Familiarity with internal developer productivity platforms—data pipelines/lakes, PR automation and AI code review tooling, dependency management automation, or similar Experience with Node.js or Java for backend development Knowledge of containerization and orchestration (Docker, Kubernetes) Experience with CI/CD pipelines and observability/monitoring practices #LI-SK1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $112,000 — $176,000 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. We are looking for a highly skilled Mid level full-stack engineer to join the DAAS team located in Waltham Massachusetts. The ideal candidate is an experienced software engineer having knowledge of complex system design with excellent problem solving skills. DAAS is a nascent initiative and you’ll have the opportunity to affect its direction. You’ll take the lead in bringing in new ideas, testing and validating them quickly and independently, and incorporating them while socializing them with the team. What You'll do: Design, develop, and maintain backend systems using Java and Node.js frameworks like NestJS. Build scalable systems using event streaming technologies like Kafka Collaborate with cross-functional teams to understand and implement new features and functionalities for the platform. Refactor and improve existing codebases to enhance performance, scalability, and maintainability. Develop and implement RESTful APIs adhering to best practices and design patterns. Work with cutting-edge cloud technologies. Solving interesting and challenging problems alongside a great team of engineers. Developing new skills as you push your knowledge, and our technology, to new levels. What you bring: Masters in Computer Science and 2+ years of experience as a Backend Software Engineer with a focus on Java and Node.js or 4+ years of experience and Bachelors in Computer Science. Experience with SQL Server and/or MongoDB - writing efficient queries, designing schemas, and ensuring data security. Familiarity with designing, building, and maintaining RESTful web APIs. Familiarity with software development best practices, including SOLID principles, design patterns, and unit testing. Experience with logging, monitoring, and alerting tools. Exceptional problem-solving skills and the ability to debug complex issues. Passion for developing software and continuous improvement. Strong desire to seek pragmatic, innovative solutions to complex business and technical problems. Excellent interpersonal skills and ability to collaborate with internal teams including customer support, product, and engineering. Nice to Have: Experience with Kafka or other messaging systems for real-time data processing Demonstrable contributions to open-source projects. Experience with cloud technologies, specifically AWS and GCP, including deploying, monitoring, and scaling applications. Virtualization and orchestration of applications (Docker/Kubernetes/ECS). Experience building microservices architectures. #LI-PM1 #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. Overview We are seeking a Principal Data Scientist to lead ZoomInfo's product analytics function and own our measurement systems across the product portfolio. This is a technical leadership role for someone who is fundamentally an exceptional analyst first - someone obsessed with understanding customer behavior through data, with the ability to influence strategy through insights. This role combines hands-on analytical depth with strategic scope. You'll design measurement frameworks, conduct deep-dive investigations, and drive product decisions through data. While we're particularly interested in candidates with PLG experience, what matters most is your ability to rapidly understand any product domain, ask the right questions, and uncover insights that shape business outcomes. The ideal candidate is an analytically relentless someone who writes clean SQL, thinks statistically, debugs data problems obsessively, and translates findings into clear business narratives. You're comfortable in ambiguity, own investigations from scratch, and build scalable analytical systems. Leadership here means elevating analytical standards and being a trusted data partner to Product, Engineering, and business teams. What You'll Do Product Measurement & Analytics Architecture Design and own measurement frameworks that connect customer behavior to business outcomes (activation, adoption, monetization, retention, expansion, churn) Establish source-of-truth definitions for key metrics and KPIs across product lines Build scalable reporting infrastructure and dashboarding systems that minimize manual overhead Develop leading indicators that predict customer success and business impact Ensure measurement consistency and data quality across teams and business units Deep-Dive Investigation & Diagnostics Conduct rigorous root-cause analyses on significant changes in product performance or business metrics Investigate customer behavior patterns, friction points, and conversion barriers across the customer journey Build customer segmentation frameworks that reveal behavioral differences and predict outcomes Identify the behaviors and product experiences most strongly associated with customer success Translate complex analyses into clear business narratives that shape decisions Growth & Product Insights Quantify opportunity size and identify high-leverage areas for product investment Support experimentation efforts by designing test frameworks and evaluating results with statistical rigor Build analytical frameworks that help teams prioritize investments across the customer lifecycle Advise Product and GTM leadership on customer trends, adoption patterns, and growth opportunities Measure business impact of major product initiatives and roadmap decisions AI-Native Analytics & Operational Excellence Redesign analytics workflows to leverage AI tools (Claude, automation, etc.) for faster investigation and scaled insights Build systems that continuously monitor product performance and surface anomalies proactively Develop scalable self-service analytics capabilities while maintaining data governance and trust Establish workflows that reduce manual effort and increase speed-to-insight Stay current with emerging AI capabilities and incorporate them into your analytical toolkit Cross-Functional Leadership Partner with Product, Engineering, GTM, and executive teams as a trusted data advisor Elevate analytical standards and build a culture of rigorous, data-informed decision-making Lead initiatives from opportunity identification through execution and impact measurement Influence senior stakeholders through data storytelling and clear business context About You You think in systems and causality, not just dashboards - you ask "why" until you understand the mechanism You're intellectually restless about data quality and will debug a data pipeline issue as readily as conducting analysis You're curious about how products drive customer adoption, monetization, and retention You balance technical depth with business judgment and stakeholder communication You enjoy the full arc: framing ambiguous problems, designing investigations, executing analysis, and translating findings into action You actively use analytical tools and automation (including AI) to scale your impact and accelerate insights What You Bring 8+ years of experience in Product Analytics, Growth Analytics, Data Science, or related analytical fields Expert-level SQL and Python skills - you write clean, efficient code and debug data issues independently Strong statistical foundation - you understand experimental design, significance testing, and know when correlations mislead Demonstrated ability to lead large-scale analytical initiatives with measurable business impact Deep experience conducting investigations into customer behavior, product performance, and business outcomes Ability to translate complex data into clear, actionable business recommendations and influence decisions Project management discipline - you own scope, prioritize ruthlessly, and ship insights that drive action Strong fundamentals in building scalable systems - reporting infrastructure, monitoring, data pipelines, dashboards Preferred Qualifications Experience in Product-Led Growth or self-serve SaaS (Figma, Notion, Slack, Linear, Calendly, etc.) - you understand activation loops and freemium economics SaaS customer lifecycle analytics - you can map the full journey from trial to expansion Proficiency with analytics stack - (data warehousing, BI tools, SQL, Python) Experience leveraging AI tools to improve analytical workflows and reduce manual effort Background in Statistics, Mathematics, or Computer Science Success in This Role Means ZoomInfo has clear, consistent measurement frameworks that connect customer behavior to business outcomes Product and business leaders understand the drivers of customer adoption, retention, and growth Growth opportunities and performance risks are identified proactively through continuous monitoring Product investments are prioritized using rigorous analysis of customer impact and business value Analytics workflows are increasingly automated and scaled through AI-enabled processes Teams view analytics as a strategic partner that shapes decisions, not just a reporting function You've identified and onboarded high-leverage growth opportunities and driven measurable business impact Why This Role is Different This isn't a traditional reporting or dashboard role. You're hands-on, technically deep, and leading through the quality and impact of your analysis. Your scope is broad, you have freedom to explore the entire product and customer journey but your success is measured by the rigor of your investigations and the business impact of your insights. If you find yourself most energized by finding a data bug, designing a clean statistical test, or discovering a behavioral insight that reframes how the company thinks about a customer problem, this is your role. Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $136,500 — $214,500 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. About the Role: We are seeking an experienced Sr Software Engineer to join our fast-paced, collaborative data team. In this role, you will have broad authority to drive the direction of our technographic data services, building world-class data pipelines and systems to process billions of signals and data points. This is an exciting opportunity to solve challenging problems and make a big impact as we invest in making technographics a first-class offering. What You'll Do: Build and optimize big data pipelines to extract and process signals from the web, job postings, and other sources Design and implement data architectures and storage solutions to efficiently handle massive data volumes Collaborate closely with data scientists to support and integrate ML models into data workflows Continuously improve data quality, performance, and scalability of our technographic data platform Drive technical strategy and roadmap for the data processing infrastructure. What We're Looking For: Extensive experience building and scaling big data pipelines and architectures from scratch Deep expertise in big data frameworks (Hadoop, Spark ) and the JVM stack (Java, Scala ) Strong software engineering fundamentals and ability to write efficient, high-quality code Experience with entity recognition and NLP techniques a plus Proven track record delivering results and driving projects in a fast-paced environment Excellent collaboration and communication skills to work with data scientists, analysts and product teams Passion for leveraging huge datasets to power valuable insights. Ideal Background: 7+ years of experience in software engineering roles. Experience working with very large datasets and distributed systems Familiarity building data pipelines at large tech companies or data-driven organizations Bachelor's or advanced degree in Computer Science, Engineering or related technical field. #LI-RA1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $140,000 — $220,000 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. About the Role: We are seeking an experienced Sr Software Engineer to join our fast-paced, collaborative data team. In this role, you will have broad authority to drive the direction of our technographic data services, building world-class data pipelines and systems to process billions of signals and data points. This is an exciting opportunity to solve challenging problems and make a big impact as we invest in making technographics a first-class offering. What You'll Do: Build and optimize big data pipelines to extract and process signals from the web, job postings, and other sources Design and implement data architectures and storage solutions to efficiently handle massive data volumes Collaborate closely with data scientists to support and integrate ML models into data workflows Continuously improve data quality, performance, and scalability of our technographic data platform Drive technical strategy and roadmap for the data processing infrastructure. What We're Looking For: Extensive experience building and scaling big data pipelines and architectures from scratch Deep expertise in big data frameworks (Hadoop, Spark ) and the JVM stack (Java, Scala ) Strong software engineering fundamentals and ability to write efficient, high-quality code Experience with entity recognition and NLP techniques a plus Proven track record delivering results and driving projects in a fast-paced environment Excellent collaboration and communication skills to work with data scientists, analysts and product teams Passion for leveraging huge datasets to power valuable insights. Ideal Background: 7+ years of experience in software engineering roles. Experience working with very large datasets and distributed systems Familiarity building data pipelines at large tech companies or data-driven organizations Bachelor's or advanced degree in Computer Science, Engineering or related technical field. #LI-RA1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $140,000 — $220,000 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. We are seeking a passionate and tech-savvy Software Engineer III to join our Entity Resolution team. The entity resolution team is a critical core team of our organization, responsible for managing and maintaining the entity resolution and matching services that power both internal and our customer-facing applications. On this team, you’ll have the opportunity to build new products and solve critical problems using cutting-edge machine learning techniques to implement the world’s best entity resolution and matching systems. Our team embraces a culture that is self-driven, inquisitive, open, and customer-centric. What you'll do: Understand the current architecture and data to build and improve the matching results to provide best in class match experience for Zoominfo users. Extend and adapt this architecture to adapt to customer matching needs and infrastructure context Build best-in-class entity resolution and match service powering multiple applications and millions of users globally across billions of documents. Drive the architecture and design of software solutions, ensuring scalability, performance, and reliability using best practices and industry standards. Collaborate with cross-functional teams, including product managers, architects, and other stakeholders, to define and deliver on a long term and impactful roadmap for match algorithm. Implement using first principles with low latency and relevancy using large scale data systems and/or machine learning. Stay up to date with emerging technologies, trends, and best practices in software development and recommend suitable technologies and approaches for solving complex technical challenges. What you'll bring: Passionate about building cutting-edge entity resolution and matching systems, independently driving features from conception to completion Bachelor’s degree in Computer Science, Software Engineering or related field is required, Masters preferred Proven experience (6+ years) in software development, with a focus on building large scale backend services for customer facing applications. Substantial experience with Java 8+ and frameworks like Spring Proven experience building data infrastructures in a cloud-native environment (GCP or AWS) Strong expertise in designing, developing and maintaining complex distributed systems in a large scale production environment. In depth understanding of Elasticsearch or Solr or underlying Lucene framework. Quality first with the ability to effectively collaborate with cross-functional teams. Excellent problem-solving and analytical skills, with a track record of delivering high-quality SaaS solutions. #LI-RA1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $112,000 — $176,000 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. We are seeking a passionate and tech-savvy Software Engineer III to join our Entity Resolution team. The entity resolution team is a critical core team of our organization, responsible for managing and maintaining the entity resolution and matching services that power both internal and our customer-facing applications. On this team, you’ll have the opportunity to build new products and solve critical problems using cutting-edge machine learning techniques to implement the world’s best entity resolution and matching systems. Our team embraces a culture that is self-driven, inquisitive, open, and customer-centric. What you'll do: Understand the current architecture and data to build and improve the matching results to provide best in class match experience for Zoominfo users. Extend and adapt this architecture to adapt to customer matching needs and infrastructure context Build best-in-class entity resolution and match service powering multiple applications and millions of users globally across billions of documents. Drive the architecture and design of software solutions, ensuring scalability, performance, and reliability using best practices and industry standards. Collaborate with cross-functional teams, including product managers, architects, and other stakeholders, to define and deliver on a long term and impactful roadmap for match algorithm. Implement using first principles with low latency and relevancy using large scale data systems and/or machine learning. Stay up to date with emerging technologies, trends, and best practices in software development and recommend suitable technologies and approaches for solving complex technical challenges. What you'll bring: Passionate about building cutting-edge entity resolution and matching systems, independently driving features from conception to completion Bachelor’s degree in Computer Science, Software Engineering or related field is required, Masters preferred Proven experience (6+ years) in software development, with a focus on building large scale backend services for customer facing applications. Substantial experience with Java 8+ and frameworks like Spring Proven experience building data infrastructures in a cloud-native environment (GCP or AWS) Strong expertise in designing, developing and maintaining complex distributed systems in a large scale production environment. In depth understanding of Elasticsearch or Solr or underlying Lucene framework. Quality first with the ability to effectively collaborate with cross-functional teams. Excellent problem-solving and analytical skills, with a track record of delivering high-quality SaaS solutions. #LI-RA1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here . Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply. $112,000 — $176,000 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. Job Title: Tier 1 Support Specialist - Salesforce Platform Operations Job Level: SWE1 (Entry to Junior Level) Department: Product & Engineering / Technology Delivery Role Type: Full-time The Tier 1 Support Specialist serves as the primary point of contact for daily business operations, specifically focusing on Salesforce Platform Operations support. This role is responsible for managing day-to-day support tickets, monitoring platform performance, troubleshooting Salesforce user issues, performing routine data maintenance / bulk data loads and providing light QA assistance. Working closely with cross-functional teams, you will help resolve production issues, document support processes, and ensure that operational workflows run smoothly and meet quality standards. Job Description & Key Responsibilities Tier 1 Support & Issue Resolution Monitor Salesforce platform performance and errors, create necessary bug tickets or perform other necessary actions as instructed depending on the severity of the issue Manage and resolve day-to-day Salesforce support tickets, ensuring timely responses and high-quality resolution for business users. Perform basic Salesforce troubleshooting and diagnostic tasks to identify and resolve user-reported system issues. Escalate complex technical issues to senior engineers or developers while maintaining clear communication with the affected business stakeholders. Perform regular data load operations (import, update, export, upsert) using data management tools while maintaining data integrity and accuracy. Salesforce & Business Analysis Provide daily operational support for the Salesforce platform, including user permissions, basic configuration updates, and data integrity checks. Perform regular data maintenance and cleanup activities to ensure Salesforce records remain accurate and actionable for the business. Assist the QA team with light testing tasks, such as smoke testing and regression testing of support-related fixes and enhancements. Participate in story refinement and requirement gathering sessions to ensure clear project scope and execution. Automation & Process Improvement Create and maintain process documentation for common support issues and resolution workflows to improve team efficiency. Support basic QA testing efforts for new features or bug fixes to ensure operational stability before deployment. Identify, track, and communicate testing risks, dependencies, and defects to team leads and project managers. Continuously build technical skills, domain knowledge, and testing capabilities to support increasingly complex systems. Required Skills & Qualifications Experience: 0–2 years of experience in Business Analysis, Systems Analysis, Quality Assurance, or a related technology role. Salesforce & Data Management: Basic experience with Salesforce platform configuration and familiarity with data loading tools (e.g., Salesforce Data Loader, Workbench, or Import Wizard). Technical Aptitude: Understanding of software delivery lifecycles, basic API testing concepts (e.g., Postman), database fundamentals, and data integrity verification. Problem-Solving: Analytical mindset with a passion for troubleshooting production issues and performing root-cause analysis. Communication & Collaboration: Strong communication skills with an eagerness to learn from senior engineers and partner effectively across business and technical teams. Education: Bachelor’s of Science in Computer Science/Electronics or similar engineering/technical disciplines from a government approved university. #LI-SG2 #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here . ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.