Careers at GitLab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an AI Engineer at GitLab, you'll help build the foundation for GitLab's transformation into an AI-first company. Reporting to the Director, Enterprise AI, you'll be a hands-on technical leader responsible for delivering internal AI-powered solutions that drive measurable business outcomes. Building fast matters, but it's not enough on its own. This role starts with understanding the real problem: mapping how work moves across teams, tools, and handoffs, identifying the true constraint, and validating whether AI is the right solution before you begin development. From there, you'll take ownership from discovery through deployment, combining strong engineering skills with systems thinking and business understanding. Your initial focus will span Sales, Marketing, and Customer Support, where you will embed AI solutions into key systems and workflows. This role offers the opportunity to shape how GitLab team members work, improve flow across the organization, and help advance our mission in a remote, asynchronous, and values-driven environment. What you'll do Diagnose business problems before building solutions. Map workflows, identify constraints, and confirm whether AI is the right intervention. Be prepared to say "this doesn't need AI" when that's the honest answer. Own AI initiatives end-to-end, from stakeholder discovery and technical design through implementation, deployment, and iteration. Design, develop, and ship AI-powered solutions quickly, delivering working prototypes in days, not months, with a focus on practical outcomes and measurable business value. Improve organizational flow by building solutions that reduce bottlenecks, shorten lead times, and increase throughput. Measure success using flow metrics alongside adoption and ROI. Integrate AI capabilities into existing systems and workflows using APIs, orchestration tools, and modern AI platforms, including GitLab Duo Agent Platform, where appropriate. The right tool wins, whether that's custom code, a platform, or a well-crafted prompt. Be Customer Zero: leverage and showcase GitLab's AI offerings wherever possible, feeding real-world usage insights back to R&D. Partner closely with stakeholders across functions to understand the real constraints. Ask the right questions, bridge technical and non-technical perspectives, and align on outcomes before jumping to solutions. Define and track success through business metrics, flow metrics, and feedback loops that make performance visible and actionable. Contribute to technical direction by evaluating tools, documenting patterns, and creating reusable foundations that help the team scale its impact. What you'll bring A Technologist at Heart - Genuinely invested in technology, the foundational and the cutting-edge in equal measure. You're as energised by a well-designed API integration as you are by the latest foundation model release. You reach for the simplest solution that solves the problem well, rather than forcing new technology when proven approaches would do. AI is a powerful part of your toolkit, but it sits on top of solid engineering fundamentals, not in place of them. Competent, Confident Coding Skills - You can build working solutions end-to-end, write clean and maintainable code, and debug effectively. Whether your skills were honed in a traditional engineering role, through building automations, or shipping side projects, what matters is that you can deliver production-quality work independently. AI & LLM Technical Depth - Strong proficiency in at least one modern scripting language (Python, JavaScript/TypeScript, or similar) and a solid understanding of REST APIs, GraphQL, and integration patterns. Deep, practical experience with modern AI technologies, specifically: Prompt engineering as a core discipline: designing effective system prompts, managing context windows, structuring multi-turn interactions, evaluating output quality, and iterating systematically on prompt design. Model selection and cost-performance trade-offs: understanding when a smaller fine-tuned model outperforms a general-purpose large one, when RAG is the right architecture versus expanding the context window, and how to make principled decisions about capability versus cost. Agentic architecture patterns: tool use, multi-agent orchestration, human-in-the-loop designs, guardrails, evaluation frameworks, and production-grade reliability patterns.Practical fluency across the LLM ecosystem: hands-on experience with models from Anthropic, OpenAI, open-source alternatives, and the judgment to know which to reach for and when. AI Safety & Risk Awareness - You think critically about how the solutions you build could be exploited, misused, or produce unintended consequences. You know how to design appropriate guardrails (input validation, output filtering, access controls, prompt injection defences, and data leakage prevention) and you treat these as first-class engineering concerns. Systems Thinking & Diagnostic Rigour - The ability to look at a complex process and see the constraint. Comfortable mapping how work flows end-to-end, identifying bottlenecks, and tracing problems to root causes before proposing solutions. You instinctively ask "what's actually blocking flow here?" before asking "what model should I use?" Business System Expertise - Familiarity with the landscape of enterprise business systems, CRM (Salesforce), marketing automation (Marketo), support platforms (Zendesk), integration and orchestration tools (Workato), AI platforms (Relevance AI), and enterprise search and knowledge tools (Glean). You don't need deep experience with all of these, but to understand what they do, how they fit together, and be willing to build with and across them. A strong understanding of enterprise data models and workflows is essential. Broad Functional Understanding - Ability to have meaningful conversations with stakeholders across diverse domains and quickly understand their unique needs. End-to-End Ownership - Track record of owning complex initiatives from discovery through delivery. Comfortable operating with ambiguity and driving to measurable outcomes independently. Product Mindset - Ability to scope MVPs, prioritise ruthlessly, and deliver iteratively. In addition, consider adoption, user experience, and business outcomes. Preferred requirements Experience with GitLab platform and CI/CD workflows Background in consulting, solutions engineering, or customer-facing technical roles Familiarity with value stream mapping, flow metrics, or Theory of Constraints thinking Experience with low-code/no-code orchestration tools (n8n, Make, Workato) alongside custom development Previous startup or high-growth company experience Experience mentoring or leading technical projects with junior engineers About the team You will join the Enterprise Technology & AI team. We're the backbone of the organisation, driving transformation in how GitLab team members make decisions, operate at scale, and deliver results for our customers. We believe the best AI solutions start with understanding the system, not the technology. We value people who think in constraints and flow, who build with conviction, and who never stop learning. We work in an all-remote, asynchronous setting, guided by GitLab's values of collaboration, results, efficiency, diversity, inclusion and belonging, iteration, and transparency. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The DAP Repository Flows team owns two areas within GitLab's Duo Agent Platform (DAP). The first is DAP onboarding , helping customers quickly set up a project so they can start using the Duo Agent Platform with minimal friction. The second is repository and background flows : autonomous and scheduled agents that work on a customer's codebase on their behalf. This work is central to how GitLab delivers AI-powered automation on repositories. As a Staff Software Engineer, you will set technical direction for the team, drive complex initiatives across team boundaries, and raise the engineering bar for how we build agentic experiences on top of the Duo Agent Platform. What you'll do in this role Set and drive the technical direction for the DAP Repository Flows team, making architecture decisions that shape how onboarding and repository/background flows are built. Lead the design and delivery of autonomous and scheduled agents that operate on customer codebases, building on top of the Duo Agent Platform. Design and refine the DAP onboarding experience so customers can get a project configured and productive quickly. Partner across teams in the broader DAP organization to align on interfaces, shared patterns, and platform capabilities. Mentor senior and intermediate engineers, review designs and code, and elevate the team's overall technical quality. Identify and resolve the hardest technical problems the team faces, and prevent them where possible through sound design. Contribute to a culture of autonomy, ownership, high context sharing, and async-first collaboration. What we're looking for Deep, hands-on experience with Ruby and Ruby on Rails in production systems. Demonstrated experience integrating LLMs into products (product integration, not ML model training). Experience building agentic systems : autonomous or semi-autonomous agents that take actions on a user's behalf. A track record of designing and shipping complex, high-scale systems and driving technical direction across teams. Strong written communication and the ability to operate effectively in a distributed, async-first environment. The judgment and influence expected of a staff-level engineer: setting direction, unblocking others, and multiplying the team's impact. About the team The DAP Repository Flows team is part of GitLab's broader Duo Agent Platform organization, within the AI/R&D group. The team is small and distributed, with plans to grow. We value autonomy, ownership, and high context sharing, and we work async-first through GitLab issues and Slack. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Corporate Security Engineer, you'll help secure the systems GitLab team members rely on every day across a fully remote environment. This role sits within Corporate Security Engineering and focuses on building secure-by-default controls for endpoints and the SaaS platforms that support them, with a strong emphasis on macOS. You'll own meaningful technical decisions around endpoint hardening, automation, and detection, and you'll help turn security requirements into scalable engineering systems that are measurable, auditable, and designed to reduce friction for end users. This is a strong fit if you're motivated by solving security problems with code. You will work across endpoint management, identity, and security operations to improve how GitLab manages macOS, iOS, Windows, and Linux devices through Infrastructure-as-Code, Terraform, and GitOps workflows. In your first year, you'll be expected to strengthen endpoint security architecture, expand automation, and improve the reliability and auditability of how controls are deployed and maintained. What you’ll do Lead the security architecture of GitLab's endpoint fleet and related infrastructure, with a primary focus on macOS. Design and support automation for secure endpoint deployment, configuration, and lifecycle management using code-based workflows. Manage endpoint and SaaS security configuration through Terraform, version control, merge requests, continuous integration pipelines, and automated rollouts. Define and enforce security baselines across macOS, iOS, Windows, and Linux endpoints. Develop patching and software distribution approaches that align with security, compliance, and operational requirements. Partner with Information Technology, Security Operations, and Detection and Response teams to improve endpoint telemetry, detections, and response models. Drive process improvements that reduce manual work and lower risk by favoring automation, policy-driven controls, and auditable change management. Mentor engineers across Corporate Security and Information Technology, and serve as a senior escalation point for complex endpoint security issues. What you’ll bring Experience designing and delivering endpoint, systems, or corporate security solutions in environments that require scalable, durable controls. Deep knowledge of endpoint management platforms such as Jamf Pro or FleetDM, especially for architecting and securing macOS environments. Strong hands-on ability with Terraform and Infrastructure-as-Code practices, including module design, state management, and pipeline-based deployment. Experience working with GitOps workflows where changes are managed through Git repositories, merge requests, code review, and automated pipelines. Strong proficiency in scripting or programming for automation and security tooling, such as bash, Python, PowerShell, or Go. Familiarity with cloud identity providers and directories, including platforms such as Okta, Google Workspace, LDAP. Ability to communicate clearly, collaborate across distributed teams, and work independently in an all-remote environment. Openness to bringing transferable experience from adjacent security, systems, or platform engineering backgrounds, along with a practical and security-focused approach to problem solving. About the team The Corporate Security Engineering team secures the internal environment GitLab team members use every day, including endpoints, identity systems, SaaS applications, and platforms that store sensitive internal data. It's a small, high-leverage team that treats security work as engineering work: building with code, operating through Git, and using reviewable, testable, and auditable workflows by default. The team partners closely with Information Technology, Security Operations, and Engineering across regions, collaborating asynchronously to build controls that scale across GitLab's all-remote workforce while reducing friction for end users. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 — $238,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Corporate Security Engineer, you'll help secure the systems GitLab team members rely on every day across a fully remote environment. This role sits within Corporate Security Engineering and focuses on building secure-by-default controls for endpoints and the SaaS platforms that support them, with a strong emphasis on macOS. You'll own meaningful technical decisions around endpoint hardening, automation, and detection, and you'll help turn security requirements into scalable engineering systems that are measurable, auditable, and designed to reduce friction for end users. This is a strong fit if you're motivated by solving security problems with code. You will work across endpoint management, identity, and security operations to improve how GitLab manages macOS, iOS, Windows, and Linux devices through Infrastructure-as-Code, Terraform, and GitOps workflows. In your first year, you'll be expected to strengthen endpoint security architecture, expand automation, and improve the reliability and auditability of how controls are deployed and maintained. What you’ll do Lead the security architecture of GitLab's endpoint fleet and related infrastructure, with a primary focus on macOS. Design and support automation for secure endpoint deployment, configuration, and lifecycle management using code-based workflows. Manage endpoint and SaaS security configuration through Terraform, version control, merge requests, continuous integration pipelines, and automated rollouts. Define and enforce security baselines across macOS, iOS, Windows, and Linux endpoints. Develop patching and software distribution approaches that align with security, compliance, and operational requirements. Partner with Information Technology, Security Operations, and Detection and Response teams to improve endpoint telemetry, detections, and response models. Drive process improvements that reduce manual work and lower risk by favoring automation, policy-driven controls, and auditable change management. Mentor engineers across Corporate Security and Information Technology, and serve as a senior escalation point for complex endpoint security issues. What you’ll bring Experience designing and delivering endpoint, systems, or corporate security solutions in environments that require scalable, durable controls. Deep knowledge of endpoint management platforms such as Jamf Pro or FleetDM, especially for architecting and securing macOS environments. Strong hands-on ability with Terraform and Infrastructure-as-Code practices, including module design, state management, and pipeline-based deployment. Experience working with GitOps workflows where changes are managed through Git repositories, merge requests, code review, and automated pipelines. Strong proficiency in scripting or programming for automation and security tooling, such as bash, Python, PowerShell, or Go. Familiarity with cloud identity providers and directories, including platforms such as Okta, Google Workspace, LDAP. Ability to communicate clearly, collaborate across distributed teams, and work independently in an all-remote environment. Openness to bringing transferable experience from adjacent security, systems, or platform engineering backgrounds, along with a practical and security-focused approach to problem solving. About the team The Corporate Security Engineering team secures the internal environment GitLab team members use every day, including endpoints, identity systems, SaaS applications, and platforms that store sensitive internal data. It's a small, high-leverage team that treats security work as engineering work: building with code, operating through Git, and using reviewable, testable, and auditable workflows by default. The team partners closely with Information Technology, Security Operations, and Engineering across regions, collaborating asynchronously to build controls that scale across GitLab's all-remote workforce while reducing friction for end users. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 — $238,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Purchase team sits within GitLab's Monetization section and owns the end-to-end purchase experience for all GitLab products, including new purchases, add-ons, upgrades, and self-service promotional discounts. As a Staff Fullstack Engineer, you’ll work across the frontend and backend to build the interfaces customers use to buy and expand GitLab, along with the services that process transactions and integrate with billing and customer relationship management (CRM) systems. Because this work can directly affect revenue and involve confidential or financial information, you’ll use strong technical judgment, roll out changes safely and iteratively, and maintain a high bar for reliability and correctness. This is a technical leadership role for the Purchase team. You’ll help set the technical direction for a unified purchase flow, mentor other engineers, and partner with Product, Design, Billing, and Support to improve how customers buy and grow with GitLab. This role reports to the Engineering Manager, Purchase. Some examples of our projects: Unifying separate purchase flows into one consistent purchase experience Building and scaling GitLab Flex subscription flows that let customers reserve spend month to month across seats, artificial intelligence (AI) credits, Runners, and other GitLab capabilities without renegotiating their contract Evolving self-service promotional discounts for existing and prospective customers Modernizing the purchase frontend to improve clarity, accessibility, and conversion Strengthening integrations between the purchase flow and downstream billing and CRM systems for accuracy and resilience What you’ll do Design and build fullstack features across the purchase journey. Lead technical design for new purchasing capabilities and the unified purchase experience. Partner with Product and Design to turn purchasing requirements into resilient, well-tested technical solutions. Ensure purchase flows integrate correctly and safely with downstream billing and CRM systems. Set and uphold engineering standards for code quality, testing, rollout safety, and monitoring. Mentor engineers and review merge requests with thoughtful, constructive feedback. Identify and reduce technical debt and architectural risk in the purchase experience. Participate in incident response for purchase-related issues because of their direct revenue impact. What you’ll bring Professional fullstack engineering experience across frontend and backend code; our purchase applications use Ruby on Rails and Vue.js. Experience owning technical direction for a product area and driving thorough, iterative solutions. Experience building or maintaining transactional or checkout-style flows, ideally in billing, ecommerce, or subscriptions. A strong bias toward safe, incremental delivery given the revenue and customer impact of this work. The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems. Proficiency in written and verbal English sufficient for success in a remote, largely asynchronous work environment. Alignment with GitLab’s values and a commitment to working in accordance with them. Familiarity with third-party billing or CRM systems, such as Zuora, Salesforce, or Stripe, is a plus. About the team We partner with Sales, Finance, Information Technology, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. Our broader organization includes the Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring and Integrations, and Compliance teams. We work asynchronously, with regular planning and retrospectives and a high bar for ownership across deployments, incident management, testing, and rollout safety. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Purchase team sits within GitLab's Monetization section and owns the end-to-end purchase experience for all GitLab products, including new purchases, add-ons, upgrades, and self-service promotional discounts. As a Staff Fullstack Engineer, you’ll work across the frontend and backend to build the interfaces customers use to buy and expand GitLab, along with the services that process transactions and integrate with billing and customer relationship management (CRM) systems. Because this work can directly affect revenue and involve confidential or financial information, you’ll use strong technical judgment, roll out changes safely and iteratively, and maintain a high bar for reliability and correctness. This is a technical leadership role for the Purchase team. You’ll help set the technical direction for a unified purchase flow, mentor other engineers, and partner with Product, Design, Billing, and Support to improve how customers buy and grow with GitLab. This role reports to the Engineering Manager, Purchase. Some examples of our projects: Unifying separate purchase flows into one consistent purchase experience Building and scaling GitLab Flex subscription flows that let customers reserve spend month to month across seats, artificial intelligence (AI) credits, Runners, and other GitLab capabilities without renegotiating their contract Evolving self-service promotional discounts for existing and prospective customers Modernizing the purchase frontend to improve clarity, accessibility, and conversion Strengthening integrations between the purchase flow and downstream billing and CRM systems for accuracy and resilience What you’ll do Design and build fullstack features across the purchase journey. Lead technical design for new purchasing capabilities and the unified purchase experience. Partner with Product and Design to turn purchasing requirements into resilient, well-tested technical solutions. Ensure purchase flows integrate correctly and safely with downstream billing and CRM systems. Set and uphold engineering standards for code quality, testing, rollout safety, and monitoring. Mentor engineers and review merge requests with thoughtful, constructive feedback. Identify and reduce technical debt and architectural risk in the purchase experience. Participate in incident response for purchase-related issues because of their direct revenue impact. What you’ll bring Professional fullstack engineering experience across frontend and backend code; our purchase applications use Ruby on Rails and Vue.js. Experience owning technical direction for a product area and driving thorough, iterative solutions. Experience building or maintaining transactional or checkout-style flows, ideally in billing, ecommerce, or subscriptions. A strong bias toward safe, incremental delivery given the revenue and customer impact of this work. The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems. Proficiency in written and verbal English sufficient for success in a remote, largely asynchronous work environment. Alignment with GitLab’s values and a commitment to working in accordance with them. Familiarity with third-party billing or CRM systems, such as Zuora, Salesforce, or Stripe, is a plus. About the team We partner with Sales, Finance, Information Technology, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. Our broader organization includes the Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring and Integrations, and Compliance teams. We work asynchronously, with regular planning and retrospectives and a high bar for ownership across deployments, incident management, testing, and rollout safety. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Observability, Monitoring, and Integrations team manages observability, monitoring, and detection for systems that support customer purchasing and use of GitLab. As a Staff Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll set the technical direction for the telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they can affect revenue or the customer experience. This is a greenfield team. You'll help build it from the ground up, shaping its operating rhythm, incident response model, and quality bar. You'll use telemetry and machine learning to identify issues early and help resolve them. Because Monetization changes can directly affect revenue and often involve confidential or financial information, you'll use strong judgment, careful rollout practices, and a high bar for reliability. This role is opening at the Staff Backend Engineer level (grade 8). What you’ll do Design, build, and operate observability across the Monetization stack, including metrics, logs, and traces, using tools such as Prometheus and Grafana. Implement automated detection for billing, data, and event anomalies, and route alerts to the responsible feature teams. Develop reconciliation and data integrity checks across usage and billing pipelines. Define and track service level objectives and service level indicators, write runbooks, and take part in incident response to measure and improve Monetization system reliability. Explore artificial intelligence and machine learning techniques to predict system anomalies and accelerate resolution. Review and offer feedback on merge requests from other Monetization engineers. Collaborate with Product, Finance, Support, and other partners to turn operational needs into reliable tooling. What you’ll bring Professional experience with Ruby on Rails, including building and operating applications such as CustomersDot. Experience in site reliability or observability engineering, including monitoring, alerting, service level objectives and indicators, runbooks, and incident response. Experience setting technical direction for observability, reliability, or detection work and bringing other engineers along. Experience building anomaly detection, monitoring, or risk management tooling. Familiarity with observability tools such as Prometheus, Grafana, and OpenTelemetry. Exposure to analytical data stores such as ClickHouse and the change data capture and event-streaming pipelines that feed them, including NATS JetStream. Experience owning projects from concept through production, communicating clearly about complex technical and organizational problems, and proposing iterative solutions. Working knowledge of Python for anomaly detection and data work, or experience with billing, financial, or other business-critical systems, including Zuora or Salesforce, is a plus. About the team The Observability, Monitoring, and Integrations team is part of GitLab's Monetization section, a highly cross-functional group that partners with Sales, Finance, IT, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. The Monetization section includes the Purchase, Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring, and Integrations, and Compliance teams. This role is on the Fulfillment Workflow Monitoring (Catch All) team and reports to the Engineering Manager, Observability, Monitoring, and Integrations. We work asynchronously, plan and reflect regularly, and share responsibility for deployments, incident management, testing, and safe rollouts. We're increasingly focused on how artificial intelligence and machine learning can improve our Monetization infrastructure and provide predictive insights. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The DAP Repository Flows team owns two areas within GitLab's Duo Agent Platform (DAP). The first is DAP onboarding , helping customers quickly set up a project so they can start using the Duo Agent Platform with minimal friction. The second is repository and background flows : autonomous and scheduled agents that work on a customer's codebase on their behalf. This work is central to how GitLab delivers AI-powered automation on repositories. As a Staff Software Engineer, you will set technical direction for the team, drive complex initiatives across team boundaries, and raise the engineering bar for how we build agentic experiences on top of the Duo Agent Platform. What you'll do in this role Set and drive the technical direction for the DAP Repository Flows team, making architecture decisions that shape how onboarding and repository/background flows are built. Lead the design and delivery of autonomous and scheduled agents that operate on customer codebases, building on top of the Duo Agent Platform. Design and refine the DAP onboarding experience so customers can get a project configured and productive quickly. Partner across teams in the broader DAP organization to align on interfaces, shared patterns, and platform capabilities. Mentor senior and intermediate engineers, review designs and code, and elevate the team's overall technical quality. Identify and resolve the hardest technical problems the team faces, and prevent them where possible through sound design. Contribute to a culture of autonomy, ownership, high context sharing, and async-first collaboration. What we're looking for Deep, hands-on experience with Ruby and Ruby on Rails in production systems. Demonstrated experience integrating LLMs into products (product integration, not ML model training). Experience building agentic systems : autonomous or semi-autonomous agents that take actions on a user's behalf. A track record of designing and shipping complex, high-scale systems and driving technical direction across teams. Strong written communication and the ability to operate effectively in a distributed, async-first environment. The judgment and influence expected of a staff-level engineer: setting direction, unblocking others, and multiplying the team's impact. About the team The DAP Repository Flows team is part of GitLab's broader Duo Agent Platform organization, within the AI/R&D group. The team is small and distributed, with plans to grow. We value autonomy, ownership, and high context sharing, and we work async-first through GitLab issues and Slack. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Chat Engine team, you'll build the engine behind GitLab Duo Chat, the conversational AI experience for GitLab. You'll work primarily in Python to build and maintain our agentic runtime: the Flow Registry, LangGraph flows, and the Duo Workflow Service. You'll also work in the GitLab Rails monolith, where Chat connects with the product. You'll own scoped parts of the system, ship small features and improvements with minimal guidance, and collaborate with the team on larger projects. You'll work alongside senior and staff engineers who will partner with you on design and support your growth. What you’ll do Develop secure, well-tested, and performant features and improvements for GitLab Duo Chat. Implement and extend agentic flows in Python using LangGraph, registered through the Flow Registry and served by the Duo Workflow Service. Integrate Chat capabilities with the GitLab Rails monolith, including its GraphQL application programming interface (API). Write maintainable code that meets our internal standards for a high-scale environment, including tests with every merge request. Review code within our Code Review Guidelines and respond promptly to contributions from people who don't work for GitLab. Identify technical debt and propose and implement solutions that improve the team's efficiency. Collaborate with Product Management, User Experience, and Frontend team members to improve product quality, security, and performance. Participate in Tier 2 or Tier 3 weekday, weekend, and occasional night on-call rotations to help troubleshoot product operations, security operations, and urgent engineering issues. What you’ll bring Professional experience with Python, including building and testing production services. Working proficiency with Ruby on Rails, or a willingness to learn it, since a meaningful part of Chat lives in the GitLab monolith. Exposure to, or strong interest in, building on top of large language models, including prompting, tool or function calling, evaluation, and the failure modes of non-deterministic systems. Experience designing and building APIs, including diagnosing and optimizing performance issues, and comfort working with well-documented third-party services. A security-minded development approach that applies secure coding guidelines early in the development process. Clear and concise written communication about technical problems and iterative solutions, which is essential in a remote, largely asynchronous environment. Manage work independently, organize priorities, and ask for help when an issue is taking longer than expected. Demonstrate GitLab's values by collaborating effectively in a fully remote, intensely iterative environment. Experience with LangGraph, LangChain, or a comparable agent orchestration framework. Experience with GraphQL and RSpec. Experience with the GitLab product as a user or contributor. Experience working on a remote, globally distributed team. About the team We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group. We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. We focus on expanding generative and agentic AI capabilities, improving the performance and reliability of chat workflows, and strengthening the debugging and testing foundations that help us run AI features safely at scale. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Chat Engine team, you'll build the engine behind GitLab Duo Chat, the conversational AI experience for GitLab. You'll work primarily in Python to build and maintain our agentic runtime: the Flow Registry, LangGraph flows, and the Duo Workflow Service. You'll also work in the GitLab Rails monolith, where Chat connects with the product. You'll own scoped parts of the system, ship small features and improvements with minimal guidance, and collaborate with the team on larger projects. You'll work alongside senior and staff engineers who will partner with you on design and support your growth. What you’ll do Develop secure, well-tested, and performant features and improvements for GitLab Duo Chat. Implement and extend agentic flows in Python using LangGraph, registered through the Flow Registry and served by the Duo Workflow Service. Integrate Chat capabilities with the GitLab Rails monolith, including its GraphQL application programming interface (API). Write maintainable code that meets our internal standards for a high-scale environment, including tests with every merge request. Review code within our Code Review Guidelines and respond promptly to contributions from people who don't work for GitLab. Identify technical debt and propose and implement solutions that improve the team's efficiency. Collaborate with Product Management, User Experience, and Frontend team members to improve product quality, security, and performance. Participate in Tier 2 or Tier 3 weekday, weekend, and occasional night on-call rotations to help troubleshoot product operations, security operations, and urgent engineering issues. What you’ll bring Professional experience with Python, including building and testing production services. Working proficiency with Ruby on Rails, or a willingness to learn it, since a meaningful part of Chat lives in the GitLab monolith. Exposure to, or strong interest in, building on top of large language models, including prompting, tool or function calling, evaluation, and the failure modes of non-deterministic systems. Experience designing and building APIs, including diagnosing and optimizing performance issues, and comfort working with well-documented third-party services. A security-minded development approach that applies secure coding guidelines early in the development process. Clear and concise written communication about technical problems and iterative solutions, which is essential in a remote, largely asynchronous environment. Manage work independently, organize priorities, and ask for help when an issue is taking longer than expected. Demonstrate GitLab's values by collaborating effectively in a fully remote, intensely iterative environment. Experience with LangGraph, LangChain, or a comparable agent orchestration framework. Experience with GraphQL and RSpec. Experience with the GitLab product as a user or contributor. Experience working on a remote, globally distributed team. About the team We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group. We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. We focus on expanding generative and agentic AI capabilities, improving the performance and reliability of chat workflows, and strengthening the debugging and testing foundations that help us run AI features safely at scale. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .