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Careers at Toast

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pos.toasttab.comHQ: Boston, MA, USCEO: Aman Narang6500 employees

Toast, Inc. delivers a comprehensive cloud-based digital technology platform tailored specifically for the restaurant sector, serving businesses across the United States and Ireland. Its extensive product suite features an array of hardware solutions, including the foundational Toast Point of Sale (POS) system. Toast Flex offers versatile functionality, adaptable as an on-counter order and payment terminal, a server workstation, a guest kiosk, a kitchen display system, or an order fulfillment hub. For enhanced tableside service and expedited table turnover, the company provides Toast Go, a handheld POS device facilitating ordering and payment acceptance directly at the table, alongside Toast Tap, a compact card reader. Beyond hardware, Toast supplies robust software solutions. Toast Order & Pay empowers guests to place orders and settle bills conveniently from their mobile devices. The platform integrates specialized kitchen display system software, streamlining communication between front-of-house staff and the kitchen team. For larger operations, multi-location management software enables customers to centralize operational control, standardize procedures, and efficiently configure menus. Back-office administrative tasks are supported by xtraCHEF tools. Furthermore, Toast Flex for Kitchen provides a larger, mountable hardware solution designed specifically as a kitchen screen. Regarding customer engagement and logistics, Toast offers the Toast Online Ordering & Toast TakeOut app, a software platform enabling restaurants to accept off-premises orders directly through their branded websites. For delivery, they provide First-Party Delivery services, allowing restaurants to manage their own driver fleets and customize delivery parameters such as hours, zones, fees, and minimum order values. Additionally, Toast Delivery Services connects restaurants with a network of third-party delivery drivers, complemented by broader Toast Delivery Partners services. The company's offerings extend to comprehensive business support services. These encompass loyalty programs and gift card management, payroll and team administration tools, tailored business owner policy insurance with restaurant-specific enhancements, and efficient payment processing solutions. Toast also facilitates financial support through loans advanced to restaurants and purchase financing options. Detailed reporting and analytics solutions provide valuable insights. For broader integration, Toast Partner Connect allows users to discover, select, and seamlessly integrate with various third-party partners via bi-directional APIs. Established in 2011, Toast, Inc. maintains its headquarters in Boston, Massachusetts.

Sector:Software Infrastructure

All Openings (56)

Ordered by most recently published

Senior Software Engineer, Toast Delivery Services

Remotefull timeSeniorUnited States (Remote)
Apply Now

Location: Hybrid in Boston/NY preferred; open to remote working US East Coast (EST/EDT) hours. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are looking for a Senior Software Engineer with the ability and drive to make an impact, not only on their own but by also enabling those around them to succeed. Play a key role in building the product that puts restaurants in control of their own delivery. As a member of the Toast Delivery Services team, you will build the software that turns a tap on a phone into a hot meal at someone's door. Our systems find a driver, price the delivery, and keep everyone honest about where the food is right now. This is software with a physical world attached: the clock is always running, the map is never perfect, and every decision your code makes shows up as a real person waiting on their dinner. A day in the life (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable systems critical to our customers' success. Build the real-time backbone that keeps restaurants and guests confident about where an order is and when it will land. Work with product managers and designers to get money movement right, from delivery pricing through refunds, where correctness is not negotiable. Tackle scaling challenges and implement robust solutions. Advocate for best coding practices, raising the bar for yourself, your team, and the company. Mentor and provide technical guidance to other team members. What you'll need to thrive (Requirements) Knowledge of Kotlin, Java or another object-oriented language Experienced with databases (PostgreSQL, DynamoDB) including schema design and optimization. In-depth understanding of microservices, distributed systems, and enterprise messaging. Proven track record of delivering reliable services to production. Comfort with systems where partner APIs, real-world timing, and imperfect data are the normal operating conditions. The capacity to tackle complex and ambiguous problems , communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed Driven by real-world customer impact Special Sauce* (Nice to Haves) Experience with logistics, mapping, or other systems that model the physical world Background in payments, refunds, or financial reconciliation Proficient in modern web technologies and UI frameworks (e.g., React, Javascript, TypeScript, REST, GraphQL) AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $159,000 — $254,000 USD Zone B $138,000 — $221,000 USD Zone C $125,000 — $200,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Software EngineeringVia Greenhouse
Verified19 days ago

Principal Software Engineer, Configuration Platform

Remotefull timeLead / StaffUnited States (Remote)
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers, regardless of their industry or location. As a member of the Config Platform team, you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We empower our customers with the ability to transform their operations in real-time with consistency and reliability Why this team? Scale and Resiliency: We are the highest-trafficked service at Toast. Our platform is mission-critical to core operations like ordering and business management; if we aren't performing, the business stops. Expanding the Vision: We are advancing a sophisticated change management vision. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease. Platform Enablement: Beyond serving end-users, we are an ever-evolving internal platform. We aim to empower other Toast engineering teams to build, deploy, and scale their own features quickly on top of our robust architecture. Future-Proofing: As our customer base grows at a phenomenal rate, we are re-architecting our infrastructure to handle increasing technical complexity and global scale. About this roll * (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ success Define and drive long-term technical architecture and strategy across the entire organization, aligning executive business goals with platform capabilities. Design solutions that anticipate and accommodate future needs while considering tradeoffs Effectively communicate technical direction Sponsor and mentor senior engineering talent (Staff and Senior Staff engineers) to grow the next generation of technical leaders across Toast. Act as a force multiplier in improving engineering productivity Diagnose performance bottlenecks and implement optimizations Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. Do you have the right ingredients* ? (Requirements) Approach your work with humility, empathy, and deep respect for your peers Articulate sophisticated project roadmaps and empower engineering cohorts to drive them toward fruition Proven track record of delivering and operating mission-critical production services at scale Maintain end-to-end ownership over high-throughput systems while navigating the complexities of distributed architecture Embody a growth-oriented mindset focused on continuous elevation of your craft and domain Establish yourself as a trusted technical authority capable of making decisions that secure both immediate wins and long-term strategic goals Our Tech Stack Our products run on a stack that ranges from guest and restaurant-facing Android tablets, to backend Kotlin and Java services, to internal, guest-facing, and restaurant-facing web apps. Our backend services follow a microservice architecture written using Kotlin/Java and DropWizard; we use AWS extensively, ranging from DynamoDB to RDS to Lambda. We have our own platform for dealing with user management, canary deployments, and robust load balancing. We store data in a set of sharded Postgres databases and utilize Apache Spark for large scale data workloads including query and batch processing. The web front-end is built using React and ES6. Our main point of sale application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform, we rely on Pulsar event driven architecture along with some RabbitMQ clusters as well as direct tablet communication to the back end. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $230,000 — $368,000 USD Zone B $200,000 — $320,000 USD Zone C $180,000 — $288,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Software EngineeringVia Greenhouse
Verified19 days ago

Principal Software Engineer - AI Foundations

On-sitefull timeLead / StaffDublin, Ireland
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future. AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle. As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building. A day in the life (Responsibilities) Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering What you'll need to thrive (Requirements) 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces Demonstrated experience leading technical architecture for a platform, product, or engineering team Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks Experience with MCP, tool use patterns, or agentic frameworks Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis What will make you stand out Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns Experience with machine learning concepts, model evaluation, or ML infrastructure Experience building developer experience platforms or internal tooling Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog) **This role requires a minimum of two days per week in our Dublin office** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

View more...
Software EngineeringVia Greenhouse
Verified19 days ago

Principal Software Engineer

On-sitefull timeLead / StaffDublin, Ireland
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Your mission is to lead the architectural design, technical execution, and implementation of AI agents and infrastructure for Toast's Team area within our FinTech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. As a Principal Engineer, you will serve as a key technical leader in the group, driving modern architectural patterns—including spec-driven development and agentic workflows—to deliver high-impact software. A Day in the Life (Responsibilities) Define and execute the technical architecture for AI agents within the Team domain, ensuring systems are scalable, reliable, and secure. Partner closely with Engineering Managers and Product Managers to translate product roadmaps into robust technical designs and deliverables. Maintain a strong hands-on presence, writing code, prototyping new patterns, and resolving complex technical bottlenecks under load. Collaborate with Principal and Senior Principal Engineers across Toast to align on best practices, agent patterns, and spec-driven development paradigms. Guide, mentor, and elevate engineers within the Team area, fostering a culture of technical excellence and continuous learning. What You'll Need to Thrive (Requirements) 10+ years of experience designing, building, and operating highly scalable, mission-critical distributed systems and SaaS products (ideally AWS-hosted). Proven track record of leading complex technical initiatives and delivering robust software architecture from design to production. Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms. Balanced expertise: Ability to design high-level technical solutions on a whiteboard while remaining deeply connected to code-level execution and system performance. Effective communication: Ability to articulate complex technical ideas clearly to both technical peers and product leadership. What Will Help You Stand Out (Nice to Haves) Experience building systems that leverage LLMs, autonomous agents, or ML models. Hands-on experience with enterprise integration frameworks (e.g., Apache Camel) or event-driven messaging systems (e.g., Apache Pulsar). Experience establishing robust CI/CD, testing, and deployment strategies for complex systems. Domain knowledge in workforce management or restaurant operations. Location: Remote (within Ireland) or Hybrid (Dublin) AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

View more...
Software EngineeringVia Greenhouse
Verified19 days ago

Staff Data Scientist

Remotefull timeLead / StaffUnited States (Remote)
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Staff Data Scientist, you’ll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale. A day in the life (Responsibilities) Own the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives. Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunities forward. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 7+ years of experience in data science with a proven track record of delivering production ML systems that drive measurable impact. Deep knowledge of statistical modeling, machine learning (e.g., tree-based models, time series, deep learning), and model evaluation. Experience working with real-world product data at scale and translating ambiguous problems into well-scoped ML solutions. Experience with distributed data processing and training, real-time inference, and ML Ops frameworks Prior experience mentoring other data scientists or acting as a tech lead. Experience leading experimentation (e.g., A/B testing), causal inference, and real-time decision systems. Proficiency in Python and SQL, and experience with ML frameworks (e.g., scikit-learn, PyTorch, TensorFlow). Strong grasp of software engineering principles including modular design, version control, testing, and CI/CD. Hands-on experience with cloud platforms (preferably AWS), including tools like SageMaker, Athena, Glue, DynamoDB, and Bedrock. Excellent communication skills and the ability to influence both technical and non-technical stakeholders. Strong business acumen with the ability to align technical solutions with company goals. Experience building services on top of LLMs in a large scale production environment. Bonus ingredients* : An advanced degree in Computer Science, Statistics, or a related STEM field is preferred. Familiarity with MLOps tooling for monitoring, drift detection, retraining, and explainability. Experience fine-tuning LLMs and applying reinforcement learning from human feedback (RLHF) to improve model performance and alignment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $170,000 — $272,000 USD Zone B $148,000 — $237,000 USD Zone C $133,000 — $213,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

View more...
AI / ML & Data ScienceVia Greenhouse
Verified19 days ago

Staff Data Scientist

On-sitefull timeLead / StaffCanada
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Staff Data Scientist, you’ll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale. This role is for a current vacancy. A day in the life (Responsibilities) Own the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives. Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunities forward. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 5+ years of experience in data science with a proven track record of delivering production ML systems that drive measurable impact. Deep knowledge of statistical modeling, machine learning (e.g., tree-based models, time series, deep learning), and model evaluation. Experience working with real-world product data at scale and translating ambiguous problems into well-scoped ML solutions. Experience with distributed data processing and training, real-time inference, and ML Ops frameworks Prior experience mentoring other data scientists or acting as a tech lead. Experience leading experimentation (e.g., A/B testing), causal inference, and real-time decision systems. Proficiency in Python and SQL, and experience with ML frameworks (e.g., scikit-learn, PyTorch, TensorFlow). Strong grasp of software engineering principles including modular design, version control, testing, and CI/CD. Hands-on experience with cloud platforms (preferably AWS), including tools like SageMaker, Athena, Glue, DynamoDB, and Bedrock. Excellent communication skills and the ability to influence both technical and non-technical stakeholders. Strong business acumen with the ability to align technical solutions with company goals. Bonus ingredients* : An advanced degree in Computer Science, Statistics, or a related STEM field is preferred. Familiarity with MLOps tooling for monitoring, drift detection, retraining, and explainability. Experience fine-tuning LLMs and applying reinforcement learning from human feedback (RLHF) to improve model performance and alignment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Pay Range $127,000 — $203,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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AI / ML & Data ScienceVia Greenhouse
Verified19 days ago

Principal Software Engineer

On-sitefull timeLead / StaffBengaluru, India
Apply Now

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers. Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves as both a billboard and a roadmap to an excellent dining experience. It is the central hub for restaurant configuration– it determines what guests can order, how the dishes are presented and priced in different contexts, where they are routed for fulfillment and how they are coursed, how they are prepared, whether the ingredients are still available, and how they are classified for reporting. A menu is always evolving: kitchens create new dishes, managers experiment with pricing and presentation, and staff optimize the menu for restaurant operations. We create products to satisfy the vast breadth of our restaurants, from single-location coffee shops to complex enterprise brands with thousands of locations. We offer an extremely powerful and configurable menu platform, and our team exists to ensure that this flexibility can be managed effectively at any scale. This includes feature-rich menu data models, APIs for both first and third party integrations (eg: DoorDash and other ordering partners), and the user experiences for configuring menus that meet a vast variety of needs, from complex customer segments (eg: Pizza shops) to our evolving Retail platform. We are looking for a visionary engineer who is motivated by these challenges and eager to transform our menus architecture to meet the dynamic needs of our customers and our rapidly growing business. As a Principal Software Engineer on the Menus team, you will take ownership of this essential function, making strategic technical decisions that enhance our capabilities and ensure scalability. You will have the opportunity to make a huge impact in a critical space. Your leadership will drive excellence within the team and influence our broader engineering community, setting new standards and contributing to our collective success. About this roll * (Responsibilities) Lead the evolution of our Menus architecture and data models, delivering scalable solutions that have significant business impact. Define and implement frameworks and processes that guarantee the quality, resilience, and scalability of our user experiences and API platform. Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes. Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization. Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence. Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives. Do you have the right ingredients* ? (Requirements) Minimum education: BE or B.Tech in a technology-related field 10+ years of experience in software engineering, with a strong background in back-end development using Java, Kotlin, or other object-oriented language Proficient with modern API standards and technologies (e.g. REST, GraphQL) Proficient with relational databases and alternative data stores Experience with distributed systems, enterprise messaging systems, and/or microservices Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments. Strong leadership and mentoring skills, with a track record of guiding teams through architectural transformations. Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences. Passionate about driving innovation and continuously improving engineering practices. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Software EngineeringVia Greenhouse
Verified19 days ago

Principal Software Engineer

Remotefull timeLead / StaffUnited States (Remote)
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Your mission is to lead the architectural design, technical execution, and implementation across the foundational domains of Toast’s Team Suite products, Payroll and Team Management. The Payroll product delivers daily value to its users - enabling restaurant owners to pay their staff and pay their taxes, and enabling transparency for wages and tips for restaurant employees. The Team Management suite allows restaurants to hire, manage, and schedule their staff. As a Principal Engineer, you will serve as a key technical leader in the group, driving modern architectural patterns—including spec-driven development and agentic workflows—to deliver high-impact software. A day in the life (Responsibilities) Lead fellow developers, product managers, designers, and user researchers to build a strong tech infrastructure that enables amazing features Own the architecture for authentication, authorization, and organizational hierarchy — driving technical direction in these domains across the organization Help us transform a traditional SasS platform into an agentic, system-of-action Flex your full-stack muscles by driving challenging large end-to-end initiatives or core architecture changes in a supportive, collaborative team environment Define and drive technical strategy for problems that affect multiple parts of the business Mentor developers across multiple teams through code-pairing and detailed code, architecture, and project reviews Champion best practices for development, deployment and quality life cycles Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) Strong technologist with extensive experience defining and implementing high scale SaaS solutions. Deep experience with identity and access architecture — authentication, permissions models, and multi-entity organizational hierarchy — in a multi-tenant SaaS platform. Experience with a broad set of technologies that includes those used at Toast - tiered web applications, microservices, mobile, API design patterns, Java, Kotlin, React, data analytics. Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms. Experience with integration design patterns across high-scale, data-rich enterprise systems. A proven track record of building partnerships across engineering, product, customer success, and other stakeholders. Experience and interest in mentoring peers Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables. Hungry to take on challenging technical projects AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $230,000 — $368,000 USD Zone B $200,000 — $320,000 USD Zone C $180,000 — $288,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Software EngineeringVia Greenhouse
Verified19 days ago

Staff Software Engineer, Android

Remotefull timeLead / StaffUnited States (Remote)
Apply Now

Staff Software Engineer, Android Location: Remote USA Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? Toast currently serves hundreds of multi-unit brands, including Caribou Coffee, Choice Hotels, Craveworthy Brands, WaBa Grill, Nothing Bundt Cakes, Papa Gino's & D'Angelo, Costa Vida Fresh Mexican Grill, and The Human Bean, among others. We are looking for a Staff Software Engineer to join our enterprise drive-thru team and help us build the best-in-class drive-thru solutions that enable significant future growth. You will get to work across the entire Toast platform, including our scalable backend, customer-facing web apps, and everything else in between. As a member of the Drive-Thru Enterprise team, you will help ensure our products are built to meet the evolving needs of these customers. You can read more on our Toast for Enterprise Page . About this roll * (Responsibilities) Define the long-term technical strategy and architecture for the Drive-Thru domain, balancing immediate delivery with long-term maintainability. Standardize Android best practices across the organization, influencing how multiple teams build and deploy mobile features. Architect the interface between mobile clients and complex backend services to ensure offline-resiliency in high-volume drive-thru environments. Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products. Identify high-impact opportunities within the Drive-Thru ecosystem and partner with Product and UX leadership to define the roadmap. Bridge the gap between Android and backend systems to ensure a seamless, end-to-end enterprise experience. Guide the growth & development of peer engineers with mentoring and coaching. Foster a culture of engineering excellence by driving innovation and continuously improving engineering practices. Do you have the right ingredients*? (Requirements) 8+ years of experience developing and maintaining Android applications Experience with distributed systems, enterprise messaging systems, and/or microservices Proficient with modern API standards and technologies (e.g., REST, GraphQL) Proven track record of leading teams through major architectural transformations and delivering high-impact, scalable solutions in multi-product environments. Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Passionate about driving innovation and continuously improving engineering practices Proven ability to influence non-technical stakeholders and align technical debt reduction with business value Bachelor’s degree or higher in computer science What we use to make our dish (Our Tech Stack) A core of Java & Kotlin based backend services. React SPAs leveraging Tailwind, GraphQL, and Storybook. Android app built in Java & Kotlin. PostgreSQL and DynamoDB as core persistence. Pulsar, Camel, and RabbitMQ for message-based integrations. And many more technologies that help us build a top-class platform. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $193,000 — $309,000 USD Zone B $168,000 — $269,000 USD Zone C $151,000 — $242,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Software EngineeringVia Greenhouse
Verified19 days ago

Staff Software Engineer, Backend

Remotefull timeLead / StaffUnited States (Remote)
Apply Now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Android Systems team bridges the gap between hardware and software to build the foundational platform for Toast POS devices. The team develops the end-to-end software driving our device management product suite—including system applications, cloud-based services, and web user interfaces designed to secure and manage Toast's hardware ecosystem. We are seeking a Staff Software Engineer who is hands-on with coding, is able to design end to end systems, and will pave the path for the team to build modern technical solutions keeping customer empathy in mind. If you are a leader who collaborates well with teams within the organization, can think big, and are passionate about building software systems used to manage hardware devices with high focus on quality, this position is for you! About this roll* (Responsibilities): Hands-on design and implementation of Kotlin backend services to improve our device management workflows for customers. Lead the design and development of the next generation of Toast’s software services and applications to bring a seamless device configuration and user experience for customers. Collaborate with Product Management, Hardware, QA and other Software teams on the product roadmap and requirements to build a long term vision for Toast. Create technical requirements and detailed designs of the software system being developed. Lead effort estimation sessions and use sound judgment to enable planning of projects. Diagnose performance bottlenecks and implement optimizations. Make solid technical decisions keeping software quality, security, and maintainability in mind. Help set the standard for software quality by adopting modern software test frameworks and practices in day to day development. Do you have the right ingredients*? (Requirements): 8+ years of experience in designing and implementing robust backend services Proficient in a modern object-oriented programming language such as Java or Kotlin. Demonstrated technical leadership, with the ability to drive cross-team alignment and influence across engineering, product, and business stakeholders. Demonstrated experience with microservices architecture and containerization technologies for enhanced scalability and maintainability. Applied knowledge of best practices in backend application lifecycle management, including database, service, & API design strategies, with the ability to share this amongst the team and peers. Experience developing single-page frontend applications using React. Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences. Familiarity with AI-augmented development workflows and tools (e.g., Claude Code, GitHub Copilot, or similar). Bonus ingredients*: Demonstrated proficiency with DynamoDB or PostgreSQL. Proficiency in Kotlin (or Java and willing to learn Kotlin) and Kotlin-specific frameworks and libraries for building efficient backend solutions. Experience with monitoring tools to debug and resolve tough customer issues. Understanding of mobile device management (MDM) concepts and enterprise device management platforms. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $193,000 — $309,000 USD Zone B $168,000 — $269,000 USD Zone C $151,000 — $242,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Software EngineeringVia Greenhouse
Verified19 days ago

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