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Become a part of our caring community The Senior Kafka Developer builds and operates the event streaming that connects Team Caliber — the NBA platform's business rules engine, built in Java and Drools — to the rest of the decisioning system. You design and own the Kafka topics, producers, and consumers that move eligibility, suppression, and decisioning events through the platform reliably and in order. This is a hands-on backend role for an engineer who is fluent in event-driven design and enjoys making high-throughput, fault-tolerant streaming systems work correctly under real production load. Key Responsibilities • Event streaming — Design, build, and own Kafka producers, consumers, and topic strategy that carry rules-engine inputs and outputs across the platform. • Rules engine integration — Integrate the Java/Drools rules engine with upstream and downstream systems through well-designed event and API contracts. • Reliability — Engineer for correctness under load: partitioning, ordering, idempotency, exactly-once or effectively-once semantics, retries, and dead-letter handling. • Backend services — Build and maintain the Java services around the rules engine that produce and consume events and expose APIs. • Performance and scale — Profile and tune streaming throughput and latency; ensure the pipeline scales as event volume grows. • Observability — Instrument streams and services with logging, metrics, and alerting so issues are caught early and diagnosed quickly. • Quality — Write tests, participate in code reviews, and uphold engineering standards; the platform handles member PHI, so security and compliance hygiene are essential. Use your skills to make an impact Required Qualifications • Bachelor's degree in computer science or a related degree • 5+ years of backend software engineering, with hands-on production experience building on Apache Kafka/Confluent. • Strong Java skills and experience designing event-driven services. • Deep understanding of Kafka internals: partitioning, consumer groups, offsets, ordering, and delivery semantics. • Solid grasp of distributed-systems fundamentals — idempotency, retries, backpressure, and failure handling in asynchronous systems. • Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD. • Clear communicator who can define and defend an event contract with partner teams. Preferred Qualifications • Experience with the Drools rules engine or another business rules management system. • Familiarity with Kafka Streams, schema registry, and Avro/Protobuf. • Experience with stream processing patterns and real-time data pipelines. • Background in healthcare, insurance, or another regulated industry with PHI handling requirements. Work Style: Remote/Hybrid - Preferably Boston, MA. Occasional travel to Humana's offices for training or meetings may be required. Work Hours : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs. Very minimal travel might be required for training, meetings, and/or conferences Interview Format As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. SSN Task via Workday Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community The Senior Software Engineer on Team Caliber builds and maintains the NBA platform's business rules engine — the system that determines member eligibility, suppression, frequency, and consent before any action is taken. Team Caliber is built in Java with the Drools rules engine and integrates with the rest of the platform through APIs and a Kafka event backbone. This is a hands-on backend-leaning full stack role for an engineer who writes clean, well-tested Java, reasons carefully about complex conditional logic, and cares about getting correctness right in a system where rules carry compliance weight. Key Responsibilities • Rules engine development — Design, build, and maintain business rules in Java and Drools that govern eligibility, suppression, frequency capping, and consent. • Backend services — Build and own the Java/Spring services and REST APIs that expose the rules engine to the rest of the platform. • Event integration — Produce and consume Kafka events to connect the rules engine to upstream signals and downstream decisioning and activation. • Correctness and testing — Write thorough tests for rule logic and services; treat rule correctness as a first-class, auditable concern. • Performance — Keep rule evaluation fast and predictable as the ruleset and traffic grow. • Quality — Run and participate in code reviews, uphold engineering standards, and ship production-ready code in a PHI-handling environment. • Collaboration — Partner with Product and compliance to turn business and regulatory requirements into clear, maintainable rules. Use your skills to make an impact Required Qualifications • Bachelor's degree in computer science or relevant field • 5+ years of software engineering experience with strong Java and Spring/Spring Boot skills. • Experience building and maintaining backend services and REST APIs in production. • Comfort designing and reasoning about complex conditional/business logic. • Working knowledge of event-driven integration and Kafka producer/consumer patterns. • Experience operating on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD. • Strong testing discipline and attention to correctness. • Clear communicator across engineering, product, and compliance. Preferred Qualifications • Hands-on experience with the Drools rules engine or another business rules management system (BRMS). • Familiarity with front-end work (React/TypeScript) to support rule-authoring or admin interfaces. • Experience in healthcare, insurance, or another regulated industry where business rules encode compliance requirements. • Familiarity with Helm/Terraform for Kubernetes deployment. Success Indicators State transitions are precise, deterministic, and resilient to retries Side effects reliably occur exactly once, even during failures or replays Systems recover gracefully from crashes and redeployments AI-driven tooling decreases defect rates and expedites debugging The state layer is trusted as the definitive source of truth across engineering teams Why This Role is Critical In contemporary automated platforms, correctness and reliability hinge on the integrity of state, not just requests. This role ensures that every state transition and side effect is executed once—and only once—providing a solid foundation for trust, reliability, compliance, and scalability throughout the system. Additional Information Qualified candidates are required to currently live in, or be willing to move to, a commutable distance for a hybrid (~3 days in-office) work arrangement Location options are currently: Washington, D.C. metropolitan area Louisville, KY metropolitan area Denver, CO metropolitan area Dallas, TX metropolitan area Ft. Lauderdale, FL metropolitan area Work Style: Remote/Hybrid Occasional travel to Humana's offices for training or meetings may be required. Work Hours : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs. Very minimal travel might be required for training, meetings, and/or conferences Interview Format As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. SSN Task via Workday Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-29-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack — the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration and state machine, the Kafka event backbone, and the Databricks decisioning pipelines — and you use that breadth to diagnose issues, improve reliability and performance, and implement focused features and enhancements wherever they are needed. This is a hands-on role for an engineer who enjoys understanding how systems fit together and takes pride in keeping a complex platform running smoothly. Key Responsibilities • Cross-Stack Maintenance — Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate. • Reliability Engineering — Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints — often before users notice them. • Feature Implementation — Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability. • Observability — Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production. • Performance and scale — Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow. • Quality — Write tests, participate in code reviews, and uphold engineering standards so changes ship production-ready. • Incident response — Participate in the on-call rotation, lead root-cause analysis, and turn incidents into durable fixes and preventative improvements. • Collaboration — Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long-term ownership. Required Qualifications • 5+ years of software engineering experience building and operating production systems. • Comfortable working across a polyglot codebase; able to read, debug, and extend code in more than one of Java, Node.js/TypeScript, Python, and SQL. • Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling. • Hands-on experience with observability practices — structured logging, metrics, tracing, and alerting. • Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD. • A maintenance-and-reliability mindset: you treat operational health and clean, well-documented code as first-class work. • Clear communicator who can explain a system or an incident to engineers and non-engineers alike. Preferred Qualifications • Experience with Kafka producer/consumer patterns and stream processing. • Familiarity with Temporal or comparable workflow-orchestration platforms. • Exposure to rules engines (Drools or equivalent). • Experience with React/Node/Postgres application stacks. • Exposure to Databricks, Delta Lake, or Spark-based data pipelines. • Background in healthcare, insurance, or another regulated industry with PHI handling requirements. Use your skills to make an impact Work Style: Remote/Hybrid - Preferably Boston, MA. Occasional travel to Humana's offices for training or meetings may be required. Work Hours : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs. Interview Format As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. SSN Task via Workday Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-29-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack — the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration and state machine, the Kafka event backbone, and the Databricks decisioning pipelines — and you use that breadth to diagnose issues, improve reliability and performance, and implement focused features and enhancements wherever they are needed. This is a hands-on role for an engineer who enjoys understanding how systems fit together and takes pride in keeping a complex platform running smoothly. Key Responsibilities • Cross-Stack Maintenance — Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate. • Reliability Engineering — Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints — often before users notice them. • Feature Implementation — Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability. • Observability — Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production. • Performance and scale — Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow. • Quality — Write tests, participate in code reviews, and uphold engineering standards so changes ship production-ready. • Incident response — Participate in the on-call rotation, lead root-cause analysis, and turn incidents into durable fixes and preventative improvements. • Collaboration — Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long-term ownership. Required Qualifications • 5+ years of software engineering experience building and operating production systems. • Comfortable working across a polyglot codebase; able to read, debug, and extend code in more than one of Java, Node.js/TypeScript, Python, and SQL. • Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling. • Hands-on experience with observability practices — structured logging, metrics, tracing, and alerting. • Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD. • A maintenance-and-reliability mindset: you treat operational health and clean, well-documented code as first-class work. • Clear communicator who can explain a system or an incident to engineers and non-engineers alike. Preferred Qualifications • Experience with Kafka producer/consumer patterns and stream processing. • Familiarity with Temporal or comparable workflow-orchestration platforms. • Exposure to rules engines (Drools or equivalent). • Experience with React/Node/Postgres application stacks. • Exposure to Databricks, Delta Lake, or Spark-based data pipelines. • Background in healthcare, insurance, or another regulated industry with PHI handling requirements. Use your skills to make an impact Work Style: Remote/Hybrid - Preferably Boston, MA. Occasional travel to Humana's offices for training or meetings may be required. Work Hours : Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, depending on business needs. Interview Format As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making through on-demand candidate assessments. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand assessment with pre-determined questions. You should anticipate the assessment to take approximately 10-15 minutes. Your on-demand assessment will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. SSN Task via Workday Should you be extended a formal employment offer you will receive a request to enter your SSN into our Workday system to scan for duplicate profiles. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-29-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community As a Senior Associate, Adobe Journey Optimizer Developer, you will play a hands-on role in translating strategy into real-time journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). You will lead all phases of the product lifecycle—from ideation to launch—by developing and optimizing journeys that meet member needs and deliver measurable business outcomes. Post-launch, you will monitor performance, gather feedback, and iterate to ensure journeys remain effective and relevant across customer segments. Role Responsibilities Develop dynamic content email templates in Adobe Journey Optimizer Configure, test, deploy, and iterate personalized journeys and campaigns in Adobe Journey Optimizer based on business requirements Collaborate with data analytics teams to build, refine, and validate audience segments in Adobe Experience Platform using real-time behavioral signals and profile attributes Partner with lifecycle marketers, data scientists, and channel leads to activate journey logic and improve targeting effectiveness Conduct rigorous quality assurance across journey components including events, wait steps, personalization rules, and cross-channel triggers Monitor journey performance, resolve execution issues, and partner with analytics to refine logic and improve outcomes Serve as a subject matter expert (SME) for AJO and AEP capabilities, and support upskilling efforts across the team Contribute to platform governance, best practices, and continuous improvement in journey orchestration Deliver real-time, personalized member journeys that enhance engagement and satisfaction Ensure accurate, compliant, and effective execution of journey logic across digital and offline channels Drive operational excellence through hands-on configuration, QA, and platform stewardship Champion innovation and continuous improvement in marketing operations and customer experience Use your skills to make an impact Required Qualifications 3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution 2+ years of hands-on experience configuring journeys in Adobe Journey Optimizer and Adobe Experience Platform Hands-on experience developing emails using HTML and CSS Exposure to JSON, event payloads, or API-driven personalization Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization Effective communicator with the ability to collaborate across technical and business teams Comfortable working in agile and cross-functional environments Strong attention to detail Preferred Qualifications Bachelor’s degree in marketing, business, or a related field Adobe certifications in AEP or AJO Familiarity with Adobe Real-Time CDP, XDM schemas, or event tagging Experience in highly regulated industries such as healthcare or financial services Understanding of Next-Best-Action personalization logic frameworks Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $94,900 - $130,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-09-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.