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Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Position Overview As a Senior Software Engineer on the Testing Tools team, you will own the architecture and reliability of the automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You'll design and build tooling for functional, end-to-end, and security-focused test automation, extend testing coverage into production through canary releases and progressive delivery, and champion AI-assisted testing practices across the engineering organization. You'll work closely with engineering, product, and security teams to raise the bar on quality and resilience for a platform that verifies the identity of millions of users. Key Responsibilities Design, build, and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me's services. Develop end-to-end and integration testing strategies for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal. Build and champion testing-in-production practices – canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers – to validate real-world behavior safely before full release. Own security-focused test automation covering authentication/authorization flows (OAuth 2.0, OIDC), RBAC/ReBAC, secrets management, and tenant isolation. Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions) to give teams fast, reliable feedback. Apply AI tools to accelerate test authoring, test plan generation, and code review – modeling AI-first engineering practices for the team and helping less-technical stakeholders adopt AI safely. Partner with development teams as a testing strategist, advising on testable code structure, coverage gaps, and quality checks throughout the development lifecycle. Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure. Define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test. Minimum Qualifications 8+ years of experience (or equivalent: 6+ years with a Master's degree, or a PhD with 3+ years) as a software engineer in modern web applications and distributed systems. Proficiency in Python/TypeScript/JavaScript/Java Hands-on experience with Playwright, Jest, and API automation. Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD). Preferred Qualifications API & Systems Testing: REST APIs, microservices, distributed and event-driven architectures; workflow orchestration (e.g., Temporal) Identity & Access Management: OAuth 2.0, OIDC, SAML 2.0, SCIM 2.0; enterprise IdPs (Okta, Entra ID, Auth0, Ping); RBAC/ReBAC (Zanzibar, SpiceDB) and multi-tenant authorization Security & Compliance: AuthN/authZ testing, secrets management, tenant isolation, least-privilege access; IDV/KYC and PII/compliance validation Testing Strategy & Ops: Canary/phased rollouts, automated rollback, contract testing (Pact), performance/load testing (Locust, k6, Gatling) Engineering & Platform: Java/Spring Boot or Ruby on Rails; GCP, Docker, Kubernetes; observability and chaos engineering AI-Augmented Testing: Using/building agentic tools for test generation, code review, and test planning Debugging: Strong root cause analysis across frontend, backend, APIs, and distributed services The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $166,000 — $216,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Senior Software Engineer to join the Reporting & Billing team, where we build the definitive record for the member experience: every workflow, decision, step, and outcome a person moves through while proving who they are. Over 152 million members verify with ID.me across federal agencies, state governments, healthcare organizations, and consumer brands, and each of those journeys is a workflow. Documents get inspected, faces get matched, consent gets granted, sometimes on the first attempt, sometimes across several, sometimes not at all. We are building the system that models all of it consistently and cleanly, so that our customers can report on it, our analysts can study it, and our invoices can run on it. As a Senior Software Engineer, you will be a key member of the team building this. With the team, you will own the reporting data model, design the delivery mechanisms (APIs, exports, event streams) that get the data into customers' hands, and help architect the automated billing system that runs on top of it. That billing architecture is ours as a team to define end to end. It is a rare scope that spans product-facing data platform work and revenue-critical financial systems, with the latitude to design both from the ground up. This position will work from our McLean, VA office five days per week. Key Responsibilities Build the Transactions Data Model: Build the customer facing data model to track user activity. Build Customer Data Delivery: Design and build the mechanisms customers use to get their reporting data through the Developer Portal — query APIs, scheduled and on-demand exports, webhooks, and event streams. Own the API contracts and delivery SLAs that customers and their integrations depend on, including versioning, backwards compatibility, and deprecation. Develop Billing Automation: Implement the design of the metering and billing architecture that turns events into accurate, auditable charges. Reliability, Correctness & Compliance: Own the availability and correctness of reporting data writes, reads, and billing runs at production scale. Lead work on observability, data quality monitoring, reconciliation tooling, query performance, and incident response for systems where an error is either a customer-facing data defect or a revenue defect. Ensure the systems meet the security, privacy, and audit requirements of a NIST 800-63-3 AAL2/IAL2 credential service provider. AI-Augmented Development: Model and champion AI-first engineering practices — leveraging tools like Claude Code and Cursor to accelerate design, implementation, and review cycles — and help the broader team adopt these workflows effectively. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 6+ years of professional software development experience building and operating production web applications. [Less for PHD, Masters] 3+ years of experience building developer-facing platforms such as developer portals, API platforms, authentication platforms, cloud platforms, payments platforms, or other self-service developer experiences. 3+ years of experience with TypeScript, React, and modern frontend architecture, including production experience with Next.js or similar frameworks and operating backend services using modern web frameworks such as Ruby on Rails, Node.js, Java, or similar. Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and a commitment to an AI-first engineering culture that leverages these tools to improve software quality, testing, and engineering velocity. Preferred Qualifications Hands-on experience with Salesforce, NetSuite, and Snowflake — particularly integrating them into an automated quote-to-cash or usage-to-invoice pipeline. Experience designing or operating a usage-based metering and a billing system. Experience building customer-facing data delivery: reporting APIs, bulk export pipelines, or streaming event feeds and building the developer experience around them. Proven ability to own and evolve platform APIs consumed by multiple internal teams and external customers, across the full lifecycle from design through versioning and deprecation. Experience replacing a manual, spreadsheet-driven business process with an automated system. Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect. Experience working in regulated industries such as government, healthcare, or financial services. Track record of improving engineering culture through documentation, technical standards, architectural review, and developer experience improvements. Experience defining, developing, and operating backend APIs using Java, Kotlin, Go, or similar. Experience at scale designing and owning event driven architecture using technologies such as Kafka, Pub/Sub, SNS, Debezium, or similar. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a developing SOC Analyst to join our growing Security Operations team. This role is ideal for an early-career cybersecurity professional who wants hands-on experience monitoring, investigating, and responding to security threats in a modern cloud environment. You’ll work closely with experienced analysts who will support your growth while you help protect ID.me’s digital identity platform. Key Responsibilities Monitor and analyze security alerts using tools such as SIEM, IDS/IPS, and EDR. Perform initial triage and investigation of security incidents, escalating as needed. Assist in responding to threats such as phishing, malware, and suspicious network or cloud activity. Support incident response efforts, including containment and recovery activities. Conduct basic threat hunting and IOC analysis under senior analyst guidance. Help maintain and improve security documentation, playbooks, and SOPs. Collaborate with IT, Cloud, and DevOps teams to support security best practices. Participate in ongoing training and learning to build skills in incident response, threat intelligence, and detection engineering. Required Qualifications 1–2 years of experience in information security, IT, or a related field. Foundational understanding of security concepts such as threat detection, incident response, and networking. Familiarity with SIEM platforms (e.g., Splunk, Chronicle) and endpoint or network security tools. Basic knowledge of cloud environments (AWS, GCP, or Azure) is a plus. Strong analytical and problem-solving skills. Ability to work collaboratively and communicate clearly within a team. Preferred Qualifications Exposure to scripting or automation (e.g., Python, Bash). Familiarity with threat intelligence, basic forensics, or vulnerability management. Security certifications such as Security+, CEH, or similar. AI & Emerging Technology Exposure Use AI-assisted tools (including LLMs) to support alert triage, investigation, and documentation. Assist in evaluating AI-driven detections and automations to improve SOC efficiency. Learn best practices for securely using generative AI in security operations. What Helps You Succeed at ID.me Passion for cybersecurity and protecting digital identities. Curiosity, coachability, and a strong desire to learn. Comfort working in a fast-paced, evolving environment. A collaborative mindset and willingness to share knowledge. Proactive approach to skill development and problem-solving. Location Candidates must be located in the continental United States. How to Apply Submit your resume and a brief cover letter describing your interest in cybersecurity and career goals to [Insert Application Link or Email]. ID.me is an equal opportunity employer committed to building a diverse and inclusive workplace. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range $96,086 — $111,683 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Software Development Engineer III – Test Infrastructure Level: SDE III (Individual Contributor) Department: Quality Engineering Location: Mountain View, CA (Onsite) Position Overview As a Software Development Engineer III on the Quality Engineering team, you will build and maintain automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You'll build tooling for functional, end-to-end, and security-focused test automation, help extend testing coverage into production through canary releases and progressive delivery, and apply AI-assisted testing practices as part of the team's broader adoption. This includes building test coverage for consumer-facing commerce and marketplace experiences (offers, cashback, affiliate/attribution flows) alongside core platform and identity services. You'll work closely with engineering, product, and security teams to raise the bar on quality and resilience across a platform that verifies the identity of millions of users and the commerce experiences built on top of it. Key Responsibilities Build and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me's services. Develop end-to-end and integration tests for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal. Support testing-in-production practices, including canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers, to help validate real-world behavior safely before full release. Build and maintain test automation for commerce and marketplace surfaces, such as offers, cashback, affiliate/attribution and click-tracking accuracy, consent gates, and persona-based experiences (e.g., logged-in/out, member-group-specific offers), including client-side surfaces like browser extensions. Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions), contributing to reusable/shared workflow components that other service teams can adopt. Use AI tools to accelerate test authoring, test plan generation, and code review. Collaborate with development teams on testable code structure, coverage gaps, and quality checks throughout the development lifecycle. Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure. Help define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test. Minimum Qualifications 4+ years of experience (or equivalent: 2+ years with a Master's degree) as a software engineer in modern web applications and distributed systems. Proficiency in Python/TypeScript/JavaScript/Java Hands-on experience with Playwright, Jest, and API automation. Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD). Experience testing e-commerce/marketplace experiences, including offers and cashback logic, affiliate/attribution and click-tracking accuracy, consent-gate and error-state flows, and persona- or member-group-based test coverage (e.g., logged-in/out, cashback vs. community offers). Preferred Qualifications Browser & Client-Side Testing: Experience building E2E test frameworks for browser extensions or other client-side commerce surfaces from scratch (page objects, extension-context fixtures, network/HAR-replay stubbing for anti-bot sites, cross-browser dispatch) API & Systems Testing: REST APIs, microservices, distributed and event-driven architectures; workflow orchestration (e.g., Temporal) Testing Strategy & Ops: Canary/phased rollouts, automated rollback, contract testing (Pact), performance/load testing (Locust, k6, Gatling); exposure to failure-triage or flaky-test classification approaches that reduce manual CI triage Engineering & Platform: Java/Spring Boot or Ruby on Rails; GCP, Docker, Kubernetes, Terraform/Helm, Vault-based secrets management; observability and chaos engineering Identity & Security (nice to have): OAuth 2.0/OIDC, RBAC/ReBAC, secrets management, tenant isolation, IDV/KYC and PII/compliance validation AI-Augmented Testing: Using agentic tools for test generation, code review, and test planning Debugging: Strong root cause analysis across frontend, backend, APIs, and distributed services The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $142,000 — $184,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Software Engineer III to join the Developer Portal team, where we're building the self-service platform that enables organizations to rapidly integrate id.me Identity proofing is fundamentally complex. Integrating an identity proofing flow requires many steps while meeting standards-body assurance requirements. The Developer Portal is the product that brings those pieces together for the external developer. Today, much of that onboarding is still performed manually by in-house Solutions Consultants who have many other responsibilities. Our mission is to enable customers and their developers to register their application, configure their identity needs, test in a production-like sandbox, and launch to production all through a modern self-service experience. This is a backend-leaning full-stack role . You will spend most of your time designing and building the services, APIs, and data models behind the portal — application registration, authorization, and the developer-facing APIs our customers integrate against. You'll also ship the user-facing surfaces of those services power, working in our Next.js and React frontend to take features all the way to the customer rather than handing them off at the API boundary. You'll own features end-to-end: from API contract through database schema, deployment, and production operation. You'll take defined problems, coordinate across teams to land them safely, and grow into technical ownership of the systems you build. Our backend services are primarily Java (Spring Boot) alongside legacy Ruby services powering identity, organizations, applications, and authorization. The frontend is a micro-frontend platform built with Next.js , React , and TypeScript . Previous Ruby experience is welcome but not required — we value engineers who are comfortable learning whatever technology the problem requires. This position is based in our Mountain View, CA office five days per week. Key Responsibilities Build & Ship Self-Service Developer Features Design and implement Developer Portal capabilities end-to-end — from API contract design through database schema, frontend integration, and deployment. Independently drive small-to-medium features, coordinating with adjacent teams where your work crosses service boundaries. Own API Contracts & Data Models Own the data models and REST API contracts for the capabilities you build, making deliberate decisions about backwards compatibility and versioning. Our customers integrate directly against these contracts, so changes must be additive and safe by default. Authentication, Authorization & Identity Build secure Developer Portal capabilities spanning OAuth 2.0, OpenID Connect, enterprise SSO, multi-tenant authorization, relationship-based access control, session management, credential management, and identity-aware application provisioning. Partner with our Identity, Organizations, Authorization, and Platform Engineering teams to evolve these capabilities without disrupting existing integrations. Cross-Functional Collaboration Partner with Product, Design, Architecture, and platform teams to clarify requirements, surface risks early, and keep the developer experience coherent as the platform grows. Required Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 4+ years of professional software development experience building and operating production backend services. [Less for PhD, Master's] Strong experience building backend services and REST APIs using a modern web framework such as Java (Spring Boot), Ruby on Rails, Node.js, or similar. Deep experience with relational databases, including authoring complex SQL and performing safe schema migrations against production systems. Experience designing REST API contracts, including versioning and backwards compatibility, and documenting them with OpenAPI or a similar specification. Working proficiency with TypeScript and React — comfortable shipping customer-facing features through a modern frontend without requiring a frontend specialist to finish the work. Working familiarity with authentication and authorization concepts such as OAuth 2.0, OpenID Connect, or related identity standards. Demonstrated experience independently driving small-to-medium technical initiatives from definition through production, including cross-team coordination. Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and a commitment to an AI-first engineering culture that leverages these tools to improve software quality, testing, and engineering velocity. Strong communication and collaboration skills, with experience partnering across Product, Design, and Engineering. Preferred Qualifications Has built developer experience as an explicit goal for example SDKs, API reference docs, quickstarts, sandbox or test environments, error messages and debugging surfaces, or self-serve onboarding flows and can speak to how it changed time-to-first-successful-integration for real external developers. Experience building developer-facing platforms such as developer portals, API platforms, authentication platforms, cloud platforms, payments platforms, or other self-service developer experiences. Experience with modern Java (21+) and Spring Boot in production codebases. Experience with Ruby on Rails. Experience with PostgreSQL specifically, including graph-like or highly relational data models. Experience with Next.js, or with micro-frontend architectures such as Webpack Module Federation. Experience with enterprise identity standards including OAuth 2.0, OpenID Connect, SAML 2.0, or SCIM. Experience with relationship-based authorization systems such as SpiceDB, OpenFGA, or Zanzibar-inspired architectures. Experience with policy engines such as OPA or Cedar. Experience performing feature-flag-driven migrations in customer-facing production systems. Experience with OpenAPI tooling, docs-as-code, or SDK generation. Familiarity with identity verification, fraud prevention, KYC/AML, or regulated identity systems. Working knowledge of NIST 800-63 IAL/AAL guidelines. Familiarity with Google Cloud Platform and cloud-native application development. Experience with observability platforms such as OpenTelemetry, Honeycomb, Prometheus, and Sentry. Experience with automated testing frameworks such as Playwright, Jest, or Cypress. Startup or high-growth company background. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $172,528 — $192,904 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Software Engineer III to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members. The Trust Service owns the Trust Graph, a structured record of identity inspections that captures what was verified and how reliably it was verified. Every access decision at 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands depends on the identity and trust data our service produces. As a Software Engineer III, you will work on a high-throughput, correctness-critical Java backend service at the heart of ID.me's identity platform. The work is backend-intensive and data-model-deep: you will design and evolve REST APIs, write precise database queries, and ship features that are used at production scale. You will be a key technical voice on how the trust data model evolves and how new inspection types, identity providers, and scoring rules land safely in production. Key Responsibilities Build & Ship Trust Graph Features : Design, implement, and evolve the Trust Service API end-to-end, from API contract design through database query authoring and production deployment. Independently drive small-to-medium features with minimal oversight, coordinating closely with the Identity, Platform, and consumer-facing product teams that depend on the trust chain. Data Model & API Contract Ownership : Own the trust inspection data model and the REST API contract that downstream consumers and SDKs bind to. Make deliberate decisions about backwards compatibility, versioning, and the clean separation between public API shape and internal implementation details. Correctness, Reliability & Performance : Ensure that trust reads and writes are correct under concurrent load. Identify and resolve performance bottlenecks in database query plans. Own reliability improvements: observability, structured logging, alerting, and on-call response for a service that downstream teams depend on continuously. Database & Integration Engineering : Write and review complex SQL queries against ID.me's identity graph schema. Collaborate with the platform team when underlying data contracts change, and ensure the trust service stays correctly decoupled from its data dependencies. Understand and navigate PostgreSQL semantics, schema migration risks, and safe deployment patterns. Cross-Functional Collaboration : Partner with the Product engineering, Architects and Platform teams, the trust chain feeds risk decisions, audit queries, and downstream access grants. Bring a clear-eyed technical perspective to cross-team planning: surface contract risks early, write precise specs for new inspection types, and hold the line on data-model correctness when product velocity would otherwise cut corners. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 4+ years of professional software development experience with a strong emphasis on backend service engineering, preferably in Java or another JVM language. Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity. Deep comfort with relational databases, writing complex SQL queries, reasoning about query plans, and working within a production database schema. Experience designing and versioning REST APIs backed by OpenAPI specifications. Preferred Qualifications Experience with modern Java (21+) and its type-safety features — records, sealed interfaces, pattern matching — applied to real production codebases. Familiarity with graph or highly relational data models: understanding entity relationships, traversal patterns, and the tradeoffs of different read/write shapes. Comfort reasoning about identity and trust decisions: what it means for a credential to be verified, how different verification methods vary in reliability, and how expiration or decay affects downstream trust. Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect. Strong track record of shipping well-tested, production-quality backend features with careful attention to failure modes, rollback safety, and backwards-compatible schema changes. Startup or high-growth company experience with a strong bias toward ownership and execution. About ID.me ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $142,000 — $184,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Senior Software Engineer (SDE-IV) – Wallet - Authentication Location: Mountain View, CA (Onsite 5 days per week) Role Overview ID.me is seeking a Senior Software Engineer (SDE-IV) to join the Wallet - Authentication team, where we build the core sign-in, registration, and account management experiences that over 140 million members rely on to access the ID.me identity wallet. Authentication is the front door to ID.me — every member journey begins with creating, signing into, or managing their Wallet. Our team owns sign-in, registration, MFA, account recovery, password reset, and MyWallet, ensuring members can securely access their verified identity across 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands. As a Senior Software Engineer, you will own significant pieces of our authentication stack end-to-end — independently driving medium-to-large features and systems from ambiguous problem definition through production, and serving as a subject-matter expert that other engineers and teams rely on. You'll set technical direction for the areas you own, mentor and unblock teammates, and take accountability for both the engineering health and business outcomes of the systems in your sphere. Your work will sit at the intersection of identity, security, and consumer experience, directly shaping how millions of people prove and access who they are online. This position will work from our Mountain View, CA office five days per week. Key Responsibilities Own & Ship Authentication Features: Build, maintain, and improve the ID.me Wallet authentication experience — sign-in, registration, MFA, account recovery, password reset, and MyWallet. Take loosely defined problems, clarify requirements with stakeholders, create a plan, and independently drive medium-to-large features end-to-end from definition through deployment and post-launch evaluation — delivering well-tested, production-ready results with minimal oversight, and setting technical direction for the areas you own. Security, Risk & Production Reliability: Own and evolve the team's real-time risk engine and its integration across authentication flows — detecting and mitigating credential attacks, account takeover, and abuse while preserving a low-friction experience for legitimate members. Apply security best practices as a first-class concern in every feature you ship. Take accountability for the production health of these systems — participating in the on-call rotation, leading incident response and post-mortems, and driving improvements to reliability and observability across the team's services. Code Quality & Technical Leadership: Write high-quality, maintainable code with strong test coverage, following team best practices around code reviews, CI/CD, and documentation. Raise the bar for engineering excellence across the team, and mentor and unblock other engineers through pairing, code review, and knowledge sharing — creating team redundancy on the systems you own. Improve the health of the codebase by identifying and addressing technical debt and strengthening shared components. Third-Party & Internal Integrations: Integrate with MFA providers, email/SMS delivery services, internal identity services, and downstream relying parties. Proactively raise issues or opportunities discovered during integration work. Cross-Functional Collaboration & Influence: Act as a connector between your team and others — partnering with Product, Design, Security, Identity, and adjacent engineering teams to deliver cohesive auth experiences, anticipating cross-system dependencies, resolving ambiguity, and driving alignment on technical approaches. Participate actively in planning, retrospectives, and cross-team discussions — bringing your perspective to help shape the team's roadmap. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 6+ years of professional software development experience with a strong emphasis on full-stack web engineering. Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) demonstrated by at least one year of daily use, in addition to a commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity. Proficiency in a modern server-side web framework (e.g., Ruby on Rails, Django, Laravel), with hands-on experience building and operating production web applications at scale, including ownership of their reliability and on-call support. Preferred Qualifications Demonstrated ability to take loosely defined problems and independently drive medium-to-large features from definition to production with minimal oversight, making sound technical tradeoffs along the way. Strong communication and collaboration skills, with a track record of working effectively across Product, Design, and Engineering — and of mentoring engineers and raising the technical bar of a team. Experience with authentication and identity standards such as OAuth2, OpenID Connect, SAML, or FIDO2/WebAuthn. Experience building or contributing to fraud detection, real-time risk engines, or abuse mitigation systems. Familiarity with security best practices for credential handling — password storage, session management, token issuance, and rate limiting. Experience with React or other modern frontend frameworks for building user experiences. Comfort working in a fast-moving product environment with iterative releases and A/B testing. Familiarity with CI/CD pipelines, automated testing frameworks, and performance profiling tools. Startup or high-growth company experience with a strong bias toward execution and ownership. About ID.me ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $194,000 — $245,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . About the Role This Staff Engineer role sits at the intersection of engineering, applied AI, testing and developer experience. You will define and lead the discipline of testing AI agents, evaluating LLM behavior, and ensuring the reliability of agentic systems operating in production. It requires deep engineering rigor, original thinking about what "correctness" means for non-deterministic systems, and the ability to build eval infrastructure and developer tooling that the entire engineering org depends on. Expert in building and maintaining Retrieval-Augmented Generation (RAG) pipelines, with a deep focus on strategic data chunking and data quality enforcement. Experience in establishing pre-retrieval data quality gates to optimize vector search accuracy, minimize retrieval-induced noise, and significantly reduce LLM hallucination rates in production-deployed agent systems. You will establish quality standards for how ID.me ships AI-powered features safely, mentor engineers across teams on AI testing best practices, and partner directly with product and platform teams to embed quality into every stage of agent development. What You'll Do Define AI Quality Standards: Own the framework for how ID.me evaluates, validates, and monitors AI agents — from prompt-based features to fully autonomous multi-step workflows. Build Eval Infrastructure: Design and maintain evaluation pipelines for LLM outputs, agent behavior, tool use, and multi-turn interactions across development, staging, and production environments. Production Observability for Agents: Instrument agentic systems for behavioral drift, regression, and failure modes that traditional metrics miss — latency, correctness, hallucination rate, tool misuse, and policy adherence. Agentic Test Strategy: Lead the design of test suites that handle non-determinism — red-teaming agents, golden dataset construction, LLM-as-judge pipelines, and property-based testing for AI outputs. Champion Developer Experience: Build the internal tooling, feedback loops, and testing workflows that make it fast and safe for engineers to develop and ship AI features with confidence. Reduce friction in the agent development inner loop — local testing, fast eval runs, and clear signal on regressions. Drive AI-First Engineering Culture: Raise the quality bar across the engineering org by establishing patterns, tooling, and education for how teams write, test, and deploy AI features responsibly. Cross-Team Collaboration: Partner with Security, Platform, Product, and AI/ML teams to embed quality gates into agent development workflows. Mentorship: Guide senior and mid-level engineers through evaluation design, observability strategy, and testing approaches specific to AI systems. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent experience 8+ years building and operating production software systems Demonstrated experience evaluating or testing LLM-powered features or autonomous agents in production Proficiency with AI-assisted development tools (Claude Code, Cursor, or equivalent) — you build with AI every day Strong backend engineering fundamentals in Python, Java, Go, or equivalent Experience designing test infrastructure, CI/CD quality gates, or evaluation pipelines at scale Experience improving developer experience — building internal tooling, reducing toil, or accelerating engineering workflows Proven ability to lead cross-team technical initiatives and influence engineering standards Strong written and verbal communication across engineering, product, and leadership Experience building eval frameworks for LLM agents (e.g., correctness graders, LLM-as-judge, human-in-the-loop evals, benchmark dataset curation) Familiarity with agentic frameworks (Claude API / Anthropic SDK, BrainTrust, LangChain, LangGraph, CrewAI, or similar) Production monitoring experience for AI systems: behavioral drift detection, output sampling, shadow scoring Red-teaming or adversarial testing experience for AI models or agents Preferred Qualifications Background in identity verification, fraud detection, or regulated industries Familiarity with Anthropic's model evaluation methodology or similar published eval research Experience with observability tooling (Datadog, OpenTelemetry) applied to AI workloads Track record of building developer tooling or platforms that other teams adopt widely The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $194,000 — $253,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.