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Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Staff Software Engineer (SDE V – Developer Experience & AI Platform) to lead the technical design, architecture, and execution of our internal developer platform and AI-driven automation infrastructure. In this role, you will be responsible for building key developer tools, multi-agent workflows, and LLM orchestration systems that strictly target internal engineering workflows (e.g., service scaffolding, CI/CD automation, and developer-facing tooling) to empower engineering teams to build, deploy, and operate services efficiently at scale. Please note: This role is focused entirely on internal developer experience. Experience building customer-facing conversational bots, chat products, or member-support automation does not substitute for internal platform and infrastructure engineering experience. This role is onsite 5 days a week in Mountain View, California. This position sits at the intersection of platform engineering, developer experience, and artificial intelligence. You will lead hands-on development, establish architectural patterns, build stateful AI agent workflows, and set AI safety guardrails across the engineering organization. You will partner closely with SRE, security, and core infrastructure teams to create an integrated, high-velocity development ecosystem. This role is based out of our Mountain View, CA or McLean, VA office and requires full-time in-office attendance. Remote and hybrid candidates will not be considered. Relocation assistance and visa sponsorship are not offered for this role. Responsibilities Architect AI-Augmented Developer Tools: Lead the hands-on building of internal developer platforms, service scaffolding, and automated CI/CD tooling that accelerate software delivery. This work explicitly targets internal engineering workflows, rather than customer-facing bots or member-support automation. Design Agentic Systems & LLM Orchestration: Build multi-agent automation systems and adaptive conversational flows using frameworks such as LangGraph and foundation model APIs. Develop Workflow Abstractions: Create Domain-Specific Languages (DSLs) and Finite State Machine (FSM) abstractions to model, control, and route complex multi-agent platform tasks. Manage Stateful Context: Implement Near Real-Time Memory (NRTM) and shared session management to maintain persistent state and context across developer tools, bots, and internal APIs. Build Resilient Distributed Systems: Implement high-availability orchestration patterns using Redis for state management, Kafka for event streaming, and custom Dead Letter Queue (DLQ) bridges for message reliability. Establish AI Guardrails & Governance: Apply prompt engineering best practices, reduce model hallucinations, and enforce strict logging and safety standards so sensitive platform data is never exposed to external models. Observability & Health Monitoring: Instrument microservices telemetry using sidecar patterns, data streams, and automated health checks to feed internal Datadog dashboards. Technical Leadership & Mentorship: Coach mid-level and senior engineers, lead architectural design reviews, and establish engineering standards for AI agents and platform systems. Measure & Optimize DevEx: Define and monitor key DevEx metrics (e.g., onboarding time, deployment success rates, task automation velocity) to continuously drive developer productivity. Minimum Qualifications Bachelor’s or Graduate degree in Computer Science, Software Engineering, or a related technical field. 8+ years of professional software engineering experience developing backend systems, distributed architectures, or core platform tools. 2+ years of experience operating explicitly at a Staff or Principal engineering scope. Demonstrated technical leadership: Must have formal experience mentoring 2+ engineers, leading architecture review processes, or acting as the primary technical lead for a multi-engineer project team. Strong hands-on coding skills in modern programming languages such as Java, Python, or Go. Deep experience in microservices architecture, RESTful web services, and event-driven architectures. Preferred Qualifications AI Agents & LLM Orchestration: Hands-on experience building agentic workflows, multi-agent systems, and LLM integrations using LangGraph, AWS Bedrock, OpenAI API, and Anthropic API. Infrastructure as Code (Terraform): Extensive, practical experience specifically using Terraform for cloud provisioning, state management, and scalable infrastructure deployment. Domain Abstractions: Experience developing Domain-Specific Languages (DSL), Finite State Machines (FSM), and dynamic agent routing algorithms. Data & State Infrastructure: Strong experience with Redis, Kafka, PostgreSQL, NoSQL databases, and streaming platforms. Platform Infrastructure: Practical experience with containerization (Docker, Kubernetes) and cloud deployment on AWS. System Resilience: Experience implementing reliability patterns such as Dead Letter Queues (DLQs), sidecar monitoring, automated secret management, and self-healing mechanisms. Collaboration & Influence: Proven ability to mentor engineers, influence architectural choices, and partner across cross-functional product and security teams. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $217,565 — $260,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview: We are seeking a Staff Software Engineer for the ID.me Member Support Applications Team to lead the evolution of our custom in-house web applications. This team drives our Call Centers and Supervised Identity Verification flows—the "front door" of the premier digital wallet. In this role, you won't just be maintaining legacy systems; you will champion an AI-native engineering culture . We leverage Claude and the Model Context Protocol (MCP) to supercharge our development lifecycle, while architecting production-grade solutions on Google Vertex AI to build agents that automate complex, manual call center functions, streamlining how our members interact with identity verification. You will oversee the intersection of Ruby on Rails, GoLang, and cutting-edge LLM orchestration to build a best-in-class, secure, and AI-augmented authentication experience. Key Responsibilities: AI Orchestration & Agent Design: Lead the technical vision for integrating LLMs (specifically Claude) into our internal member support applications. Design and deploy autonomous agents that automate manual call center workflows. Product Evolution: Lead the technical vision for member support-facing verification UI flows, ensuring AI-assisted tools are seamlessly integrated into the agent and member experience. Shared Infrastructure: Develop shared UI components and API patterns that support scalable, multi-product verification workflows and AI-driven automation. System Integrity: Ensure all AI-driven automations comply with strict IAM, security, and data protection standards. Mentorship & Excellence: Mentor engineers on prompt engineering, agentic workflows, and modern full-stack best practices (Rails/Go/React). Instrumentation: Lead experimentation efforts, including A/B testing AI agent performance versus manual flows and detecting fraud through UX signals. Required Qualifications: Bachelor’s degree in Computer Science or a related field. 10+ years of experience in full-stack engineering, with a proven track record of scaling customer-facing applications. 1+ years of hands-on experience with LLM integration (Claude/OpenAI) and building agentic workflows. Familiarity with MCP (Model Context Protocol) or similar architectural patterns for connecting LLMs to data. 5+ years of experience in Ruby on Rails, GoLang, and React/TypeScript. Preferred Qualifications: Architecture: Strong understanding of component-driven design, state management, and building secure backends with PostgreSQL. Leadership: Proven ability to influence cross-functional stakeholders and set technical direction in fast-paced environments. Automated Support Systems: Experience building or maintaining "Human-in-the-loop" AI systems within a call center or support environment. Identity & Security: Deep understanding of identity verification, regulatory frameworks (NIST, IAL2), or IAM digital security. Scalable Tooling: Familiarity with design systems, shared component libraries, and modular SDK design. Data Transformation: Experience with data pipeline tools for feature flags, transformation, and secure transmission. Why Join ID.me? At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. Working together in an office setting cultivates our vibrant culture, enabling professional advancement, mentorship, collaboration, innovative strides, and authentic connections. This role requires on-site presence 5 days per week, based in our office in McLean, VA . The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range $183,367 — $214,500 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Staff Software Engineer, Full Stack to join the Commerce & Loyalty team, which owns the ID.me Shop experience — cashback, affiliate offers, merchant discounts, and loyalty programs — along with the marketing and campaign surfaces that drive member engagement and commerce revenue. This position will work from our Mountain View, CA office five days per week. This role is full stack: you will spend significant time on the React/Next.js web experience across Shop and SuperApp, while also building and extending the backend services and APIs that power these features. You will be the technical anchor for the team's frontend surfaces, driving architecture decisions, raising the engineering bar, and partnering closely with Design and Product to translate commerce, personalization, and loyalty concepts into working member experiences. This is a product-focused role: your primary charter is deepening and scaling the Shop product experience itself, rather than owning shared platform or design-system infrastructure. Where patterns built for Shop are broadly useful, you may contribute reusable components back to ID.me's shared UI Foundations on an as-needed basis. Key Responsibilities Build and Maintain Shop Web Experiences: Own and evolve the Shop front-end surfaces using React, Next.js, and TypeScript, including personalized offer discovery, cashback/loyalty flows, and merchant/store pages. Build and Extend Backend Services: Build and extend backend REST endpoints and services to support new or modified frontend features, taking full ownership from UI through backend rather than handing work to another team. Integrate with Platform APIs: Integrate with Shopping Graph and Developer Portal APIs for merchant data, offer eligibility, and personalization signals rather than hardcoding business logic client-side. Support Infrastructure Modernization: Participate in ongoing platform work such as the GKE migration for Shop and adoption of shared UI patterns across the Shop codebase. Contribute to UI Foundations as Needed: When a component or pattern built for Shop has broader applicability, contribute it back to ID.me's shared design system so other product teams can adopt it — without this becoming a primary focus of the role. Partner Closely with Design and Product: Work hand-in-hand with Design and Product to turn discovery, personalization, loyalty, and campaign/marketing concepts into feasible, member-centered web UI. Set Engineering Standards: Define patterns for testing, code quality, and review processes for the team's codebase; mentor other engineers on the team. Performance, Accessibility & Reliability: Ensure shipped features meet ID.me's standards for performance, accessibility, and cross-browser reliability; provide production support, including triaging and resolving incidents and bugs. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience Strong frontend engineering experience (typically 5+ years) Deep expertise in vanilla JavaScript, HTML, and the DOM Hands-on experience shipping native Web Components in production (Custom Elements, templates, Shadow DOM, slots, events) Solid production experience with React (and Next.js) — required for adoption, not only for wrappers Experience with UI component libraries or design systems Familiarity with design tokens, theming, and scalable CSS (custom properties, shared stylesheets) Proven collaboration with design on system-level UI Strong grasp of accessibility standards and browser behavior Working proficiency in a backend language for building and maintaining REST services Full stack ownership experience, from frontend UI through backend services and APIs AI-native engineering practices — comfortable using AI tooling (e.g., code generation, test coverage, documentation) to accelerate development We'd Love to See Experience with ID.me's commerce/marketplace stack and shared internal design systems Experience with micro-frontend architectures or contributing to a shared internal design system Experience building personalization, recommendation, offer-ranking, or loyalty/cashback UI Experience with affiliate network integrations or e-commerce/marketplace platforms Familiarity with identity, benefits, or credential-based access concepts The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $222,011 — $258,300 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Developer Marketing Manager Location: Mountain View, CA or McLean, VA (Full-time, in-office) Role Overview We're hiring a Developer Marketing Manager to own how developers and technical evaluators discover, learn, and integrate with ID.me's identity platform. You'll be the marketing owner of developers.id.me and docs.id.me — the technical hubs that turn ID.me from a service customers wait on into a platform they configure themselves. You'll partner closely with Product, Engineering, and DevRel to ship the content that turns evaluators into integrators. ID.me is shifting from a service model (we build your verification workflow) to a platform model (you configure your own). The Developer Portal is the surface area where that shift becomes real for customers, and we need a developer marketer who can carry that story end to end. Responsibilities Developer Portal & Technical Content Own marketing for developers.id.me and the technical documentation experience at docs.id.me — IA, content roadmap, page builds, and ongoing maintenance in partnership with Product and Engineering. Write and ship technical content: quickstarts, integration guides, API reference improvements, sample apps, and code snippets for the modular API suite (Face API, Age Verification, White-Label, Green-Label). Keep documentation, code samples, and version notes in lockstep with product releases — including new self-service capabilities like workflow policies, app-level reporting, and native API configuration. Developer Enablement & How-To Materials Build hands-on enablement: tutorials, video walkthroughs, sandbox demos, and reference architectures for common identity workflows (OIDC, OAuth, SAML, SCIM, Enterprise SSO). Translate engineering specs and PRDs into clear, developer-friendly content that respects developers' time and intelligence — turning concepts like Applications, Policies, and the workflow engine into plain-language how-tos. Partner with Solutions Engineering and Support to identify the integration questions developers actually hit — then ship content that answers them before a ticket gets filed. Developer Engagement & Growth Drive qualified developer traffic to developers.id.me through community engagement, partnerships, and developer-facing programs. Build campaigns and programs targeting technical evaluators — product managers, eCommerce leads, engineering managers, and compliance officers — in partnership with Field Marketing and Demand Gen. Track funnel metrics from portal visit → sandbox signup → first API call → policy activation → production integration, and report on what's working. Platform Launch & Cross-Functional Partnership Co-own technical launches with Product Marketing and PM — release notes, migration guides, deprecations, and the developer-facing pieces of every major launch (Developer Portal, Organizations Platform, modular APIs). Carry the platform narrative — modularity, self-service, configurable workflows — through every developer-facing surface. Serve as the marketing voice in DevRel and developer experience conversations; bring developer feedback back into Product and Engineering. Qualifications 10+ years in developer marketing, technical product marketing, or developer relations at a company shipping API or platform products. Technical background — CS or engineering degree, prior engineering or DevRel experience, or a clear portfolio of technical content you've shipped (docs, tutorials, sample apps, dev portals). Strong technical writing skills. You can read a PRD, talk to an engineer, and ship a quickstart developers actually finish. Hands-on familiarity with at least one modern stack (JavaScript/TypeScript, Python, Go, or similar) and comfort working in code samples and Git. Experience owning or significantly contributing to a developer portal, docs site, or technical content program. Comfort with developer-funnel metrics: portal traffic, sandbox activation, time-to-first-API-call, integration completion. Bachelor's degree or equivalent experience. Bonus: previous experience working within a developer ecosystem or developer community. Bonus: working knowledge of IAM and identity protocols (OIDC, OAuth 2.0, SAML, SCIM, Enterprise SSO with Entra/Okta), or prior experience marketing identity, auth, CIAM, or security platforms. Why This Role ID.me's identity platform powers verification for 152M+ members, 22 federal agencies, and a growing roster of healthcare, State and Education, and commercial brands. The Developer Portal opens that network up to customers as a self-service product, and the developer marketing function is being built from the ground up to support it. You'll have meaningful ownership, runway to grow the function, and a direct line to the VP of Enterprise Marketing along with Product and Engineering leadership. ID.me is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ID.me participates in E-Verify. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $180,000 — $220,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Staff Software Engineer to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members. The Trust Service owns the Trust Graph, a structured, queryable record of identity inspections that captures what was verified and how reliably it was verified. Every downstream access decision at federal agencies, state governments, healthcare organizations, and consumer brands depends on the trust data our service produces. The Trust Service is a foundational platform API: its correctness, availability, and contract stability directly affect every team that builds on top of it. As a Staff Engineer, you will be the technical anchor for this service. You will drive architectural decisions, set the standard for correctness and reliability on a system where errors have real identity and access consequences, and lead complex cross-team initiatives that span the identity and authentication platform. You will shape how the trust data model evolves, own the API contracts that downstream teams bind to, and raise the bar for engineering quality, security, and operational excellence across the team. Key Responsibilities Architect & Lead Trust Graph Systems : Own the technical vision and architecture for the Trust Service — the data model, the API surface, the query and write patterns, and the operational characteristics of the service at scale. Drive architectural decisions with a long view: make the system more correct, more observable, and easier to evolve without breaking consumers. API Contract & Data Model Stewardship : Own the REST API contracts and inspection data model that downstream services, identity workflows, and product teams depend on. Lead decisions about versioning strategy, backwards compatibility, and the principles that govern how new inspection types and identity providers are introduced safely. Hold the line on contract integrity across teams. Technical Leadership & Mentorship : Serve as the technical anchor for the team. Setting the standard for code quality, system design, and engineering best practices. Mentor senior and mid-level engineers through code reviews, design discussions, and architectural guidance. Elevate how the team thinks about correctness, observability, and long-term maintainability. Cross-Team Collaboration : Partner with Identity, Authentication, Fraud, Workflow, Platform, and Compliance teams whose products are built on top of the trust chain. Drive alignment on shared data model decisions and multi-team API changes. Be the authoritative technical voice for what the Trust Service can and should do when adjacent teams bring new requirements. Reliability, Performance & Security : Own the availability and correctness of trust reads and writes at production scale. Lead initiatives around observability, alert hygiene, query performance, capacity planning, and incident response for a service that downstream teams depend on continuously. Ensure the service meets the security and compliance requirements of a NIST 800-63-3 IAL2/AAL2 credentialing system. Roadmap Influence : Provide technical input into team and platform roadmap planning. Identify and advocate for engineering investments in reliability, data model flexibility, API ergonomics, and developer experience that improve the Trust Service as a platform and raise engineering velocity across the teams that depend on it. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 8+ years of professional software engineering experience building and operating high-availability, correctness-critical backend services. Proven ability to lead complex, cross-team technical initiatives from definition through delivery with minimal oversight. Deep comfort with relational databases — designing schemas, writing complex queries, reasoning about query performance, and managing safe schema evolution in production. Experience designing and versioning REST APIs and owning the contracts that downstream teams and SDKs depend on. Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) with a commitment to an AI-first engineering culture that maximizes team quality and velocity. Strong written and verbal communication skills, with experience influencing technical direction across engineering, product, and security stakeholders. Preferred Qualifications Deep experience with Java or another JVM language, including modern language features applied to production systems. Familiarity with graph or highly relational data models — entity relationships, traversal patterns, and the tradeoffs between different read/write shapes at scale. Comfort reasoning about identity trust decisions: what it means for an identity claim to be verified, how different inspection methods vary in reliability, and how temporal decay or expiration affects downstream access. Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect, particularly in the context of federal or regulated-industry deployments. Proven ability to own and evolve platform APIs consumed by multiple internal teams — understanding the full lifecycle of a contract from design through versioning and deprecation. Track record of improving engineering culture through documentation, technical standards, architectural review, and developer experience improvements. Experience working in regulated industries such as government, healthcare, or financial services. Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $194,000 — $253,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Developer Marketing Manager Location: Mountain View, CA or McLean, VA (Full-time, in-office) Role Overview We're hiring a Developer Marketing Manager to own how developers and technical evaluators discover, learn, and integrate with ID.me's identity platform. You'll be the marketing owner of developers.id.me and docs.id.me — the technical hubs that turn ID.me from a service customers wait on into a platform they configure themselves. You'll partner closely with Product, Engineering, and DevRel to ship the content that turns evaluators into integrators. ID.me is shifting from a service model (we build your verification workflow) to a platform model (you configure your own). The Developer Portal is the surface area where that shift becomes real for customers, and we need a developer marketer who can carry that story end to end. Responsibilities Developer Portal & Technical Content Own marketing for developers.id.me and the technical documentation experience at docs.id.me — IA, content roadmap, page builds, and ongoing maintenance in partnership with Product and Engineering. Write and ship technical content: quickstarts, integration guides, API reference improvements, sample apps, and code snippets for the modular API suite (Face API, Age Verification, White-Label, Green-Label). Keep documentation, code samples, and version notes in lockstep with product releases — including new self-service capabilities like workflow policies, app-level reporting, and native API configuration. Developer Enablement & How-To Materials Build hands-on enablement: tutorials, video walkthroughs, sandbox demos, and reference architectures for common identity workflows (OIDC, OAuth, SAML, SCIM, Enterprise SSO). Translate engineering specs and PRDs into clear, developer-friendly content that respects developers' time and intelligence — turning concepts like Applications, Policies, and the workflow engine into plain-language how-tos. Partner with Solutions Engineering and Support to identify the integration questions developers actually hit — then ship content that answers them before a ticket gets filed. Developer Engagement & Growth Drive qualified developer traffic to developers.id.me through community engagement, partnerships, and developer-facing programs. Build campaigns and programs targeting technical evaluators — product managers, eCommerce leads, engineering managers, and compliance officers — in partnership with Field Marketing and Demand Gen. Track funnel metrics from portal visit → sandbox signup → first API call → policy activation → production integration, and report on what's working. Platform Launch & Cross-Functional Partnership Co-own technical launches with Product Marketing and PM — release notes, migration guides, deprecations, and the developer-facing pieces of every major launch (Developer Portal, Organizations Platform, modular APIs). Carry the platform narrative — modularity, self-service, configurable workflows — through every developer-facing surface. Serve as the marketing voice in DevRel and developer experience conversations; bring developer feedback back into Product and Engineering. Qualifications 10+ years in developer marketing, technical product marketing, or developer relations at a company shipping API or platform products. Technical background — CS or engineering degree, prior engineering or DevRel experience, or a clear portfolio of technical content you've shipped (docs, tutorials, sample apps, dev portals). Strong technical writing skills. You can read a PRD, talk to an engineer, and ship a quickstart developers actually finish. Hands-on familiarity with at least one modern stack (JavaScript/TypeScript, Python, Go, or similar) and comfort working in code samples and Git. Experience owning or significantly contributing to a developer portal, docs site, or technical content program. Comfort with developer-funnel metrics: portal traffic, sandbox activation, time-to-first-API-call, integration completion. Bachelor's degree or equivalent experience. Bonus: previous experience working within a developer ecosystem or developer community. Bonus: working knowledge of IAM and identity protocols (OIDC, OAuth 2.0, SAML, SCIM, Enterprise SSO with Entra/Okta), or prior experience marketing identity, auth, CIAM, or security platforms. Why This Role ID.me's identity platform powers verification for 152M+ members, 22 federal agencies, and a growing roster of healthcare, State and Education, and commercial brands. The Developer Portal opens that network up to customers as a self-service product, and the developer marketing function is being built from the ground up to support it. You'll have meaningful ownership, runway to grow the function, and a direct line to the VP of Enterprise Marketing along with Product and Engineering leadership. ID.me is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ID.me participates in E-Verify. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $180,000 — $220,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me across federal, state, healthcare, and consumer brand networks. ID.me’s technology meets strict federal standards for consumer authentication (NIST 800-63-3 IAL2 / AAL2) , driving our commitment to “No Identity Left Behind”. Role Overview ID.me is seeking a Tech Lead Manager (TLM) to lead and scale our Data Platform Team , with a heavy emphasis on Site Reliability Engineering (SRE) and Data Reliability . This team acts as the core service owner for ID.me's high-throughput PostgreSQL database clusters and our critical, in-house Identity Trust Graph Database . In this dual-hatted role, you will own the full technical architecture and people leadership mandate for the data platform tier. You will bridge the gap between deep infrastructure reliability and platform engineering, guiding a team of engineers to ensure our operational and analytical data layers meet strict SLAs for uptime, performance, data freshness, and compliance. The ideal candidate brings a strong systems-engineering mindset, deep expertise in managing large-scale relational databases, and a passion for building robust, self-healing data infrastructure. Key Responsibilities Own Data Infrastructure & Reliability: Define and evolve the technical architecture and operational standards for ID.me's data platform, focusing heavily on the performance, scale, and high availability of production PostgreSQL database clusters and our in-house graph database. Drive SRE Practices for Data Tier: Implement robust mechanisms for database clustering, replication, failover, disaster recovery, automated provisioning, and zero-downtime migrations. Performance Engineering & Optimization: Monitor, optimize, and scale platform services to meet strict requirements for query latency, throughput, and cross-region availability. Guide data model and schema design across relational and graph architectures. Lead Engineering Execution: Drive roadmap delivery across the team—setting priorities, removing operational blockers, and ensuring the team builds reliable data tools and automation. Balance short-term operational fire fighting with long-term platform health and technical debt reduction. Team Leadership & Talent Development: Recruit, hire, mentor, and retain a high-performing team of database, infrastructure, and platform engineers. Conduct 1:1s, performance reviews, and career development conversations that foster a culture of ownership and technical excellence. Security, Governance & Compliance: Partner with Security, Privacy, and Compliance engineering to enforce rigorous data governance, data minimization, lineage tracking, and access controls. Ensure infrastructure strictly complies with regulatory frameworks such as FedRAMP, NIST, and GDPR. AI-Forward Operations: Champion AI-first practices across the team, leveraging AI tooling for automated test coverage, incident analysis, quick-start documentation, and infrastructure script generation. Required Qualifications Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience). Leadership Experience: 8+ years of total software/infrastructure engineering experience, with at least 3 years explicitly in an engineering management or tech lead manager capacity leading teams of 5–10+ engineers. 5+ years of experience in data engineering, site reliability, or platform engineering . Preferred Qualifications Software Development Track Record: Previous track record of running or leading a regular software development or feature team (building backend APIs, business logic, or customer-facing applications) is a major plus. Graph Database Experience: Familiarity or hands-on experience with graph database concepts, optimization, and technologies (e.g., Neo4j, Amazon Neptune) or custom-built graph layers. Streaming & Pipelines: Experience with event-driven architectures and streaming data pipelines (e.g., Kafka, Kinesis) feeding into relational or non-relational datastores. Regulated Environments: Background working within highly secure or regulated industries (e.g., FinTech, HealthTech, GovTech) handling highly sensitive personal data. Database Expertise: deep, hands-on experience architecting, managing, tuning, and maintaining highly available production PostgreSQL database clusters at scale. Reliability & SRE Foundations: Proven background in data reliability engineering, site reliability engineering, or core data platform engineering. Deep familiarity with setting up production SLAs/SLOs, automated alerting, and incident response systems. Cloud & Infrastructure-as-Code: Strong experience with at least one major cloud platform (preferably AWS) and cloud-native ecosystem tools, including Kubernetes, Terraform, and Helm. Cross-Functional Communication: Exceptional communication skills with the ability to translate complex database infrastructure and reliability needs into clear, actionable goals for product teams and executives. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA Pay Range $242,693 — $275,400 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview ID.me is seeking a Senior Fullstack Software Development Engineer to join the Person team. You'll design and build the systems that define who a person is on ID.me — the canonical record of their identity, the APIs that serve it, and the unified experience where members see and manage it. As a Senior Engineer, you will play a key role in architecting and scaling the Person platform to ensure it is secure, consistent, and performant across ID.me's ecosystem. You'll partner with design to build the Person experience, and own the Backend for Frontend APIs and services that serve as the source of truth for personal data — working across teams to deliver systems that keep a person's identity accurate and consistent for millions of members and the partners who rely on them. This position will be based full-time in either our McLean, VA or Mountain View, CA office. Key Responsibilities Technical Leadership: Own the design and implementation of significant areas of the Person platform — the canonical record of a person's identity and the rules governing how it is created, merged, and split. Author and implement UX architecture for the areas you own, contribute to design reviews across the team, and stay hands-on through implementation. Cross-Team Influence: Work closely with teams across ID.me to understand how person data is consumed and embedded in their systems to solve real needs. Represent your areas in architectural forums and cross-team planning. Systems Design & Architecture: Design and Implement end-to-end of complex, high-impact features across the full stack — from the person data model and services, through Backend for Frontend, APIs, to the unified person experience members interact with. Engineering Excellence: Set the standard for code quality, testing, observability, and incident response. Drive technical debt reduction and platform reliability improvements. Mentor senior and mid-level engineers through code reviews, design critiques, and pairing. AI-Augmented Development: Model and champion AI-first engineering practices — leveraging tools like Claude Code to accelerate design, implementation, and review cycles — and help the broader team adopt these workflows effectively. Required Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience). 7+ years of professional experience developing across the full stack in production environments. 7+ years of experience in at least one backend language (Python, Go, or Java) and with modern frameworks. 7+ years of professional experience developing frontend applications (Angular, React etc) in production environments. Preferred Qualifications Experience building user-facing web applications in a modern frontend stack (TypeScript, React) and the Backend for Frontend APIs behind them. Experience with identity resolution or entity matching — deduplication, record merge and split, or data normalization at scale. Demonstrated expertise building, documenting, and evolving public-facing REST or GraphQL APIs used by multiple internal and external consumers. Deep experience with relational databases (e.g., PostgreSQL) and graph or NoSQL data stores. Solid understanding of distributed systems concepts — caching, asynchronous processing, event-driven architectures (Kafka, SNS/SQS), and cloud-native patterns. Experience handling sensitive personal data under privacy and security constraints: encryption, access control, auditability, retention and deletion. Experience in regulated or high-assurance domains (government, financial, or healthcare systems). The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. U.S. Pay Range $144,000 — $191,000 USD Mountain View, CA Pay Range $166,000 — $216,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.