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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Global Support & Partnerships team is a critical and unique part of helping Lyft succeed in our purpose to Serve and Connect. We support Lyft's international growth by developing integration platforms that seamlessly link global customers to an exceptional customer care experience. We go beyond simply supporting customers; we build the foundational infrastructure that turns every support interaction into a moment of genuine connection. Whether supporting our established North American community or welcoming new users worldwide, we ensure a unified, reliable, and efficient experience for riders, drivers, applicants and support agents alike. We are looking for an experienced technical leader who can support our global ambition by designing, owning, and scaling the Global Support Platform. Responsibilities: Set the technical vision and strategy for a rapidly evolving product area, making high-judgment calls on architecture and technology direction Drive the adoption of AI and machine learning solutions to optimize customer support workflows and enhance operational efficiency across the platform. Lead a team of talented engineers who ship code and tackle hard engineering problems, maintaining a high bar for technical excellence Translate high-level business goals into actionable engineering projects. Own the technical roadmap from conception to delivery, managing cross-team dependencies and mitigating risks. Drive the responsible adoption of AI development tools across engineering teams - modeling effective use, establishing best practices, and mentoring engineers to improve productivity without compromising code quality or security. Champion improvements in system, observability, performance, and tech debt reduction, extending your influence beyond your immediate team. Establish best practices for deployment, alerting, and on-call health. Take holistic ownership of the platform's stability, tracking down issue root causes and building preventive safeguards for your immediate scope and beyond. Drive alignment across product, design, and operations. Proactively resolve bottlenecks and make decisive trade-offs to protect system architecture from competing organizational priorities. Mentor and level up the engineers around you. Delegate stretch opportunities, lead cross-team reviews, and foster a culture of strong technical excellence. Experience: 8+ years of software engineering industry experience with a track record of architecting and delivering large-scale backend systems in production Demonstrated experience setting technical direction for a product or platform area, including authoring architecture docs and driving alignment across senior stakeholders Deep expertise in designing and operating distributed systems — microservices, event-driven architectures, and high-throughput APIs at scale Strong proficiency in one or more backend languages (Python, Go, Java, C#, or similar) and a solid understanding of performance, concurrency, and reliability tradeoffs Experience working with public cloud platforms (e.g., AWS, GCP, Microsoft Azure) and modern container orchestration technologies (e.g., Kubernetes, Docker, cri-o). Proven ability to lead and influence a team of engineers, including setting technical standards, running design reviews, and unblocking execution Excellent written and verbal communication skills — able to represent the team's technical strategy clearly to leadership and align cross-functional partners Nice to have: Full-stack versatility: while the role is server-focused, the ability to own frontend development when needed and deliver features end-to-end is a strong plus Benefits: Professional and stable working environment. The latest technology and equipment you need. Potential to work remotely, including out of country (dependent on work authorizations). 28 calendar days for vacation and up to 5 paid sick days. 18 weeks of paid parental leave. Biological, adoptive and foster parents are all eligible. Mental health benefits. Family building benefits. This role is fully remote in Ukraine, however, employees are required to live and work in Ukraine in order to be qualified for this position. #Remote

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions powers the bike-sharing and scooter-sharing systems that move millions of people in over 60 cities worldwide. We built North America's first automated bike-share system and continue to lead the micromobility revolution. Our systems operate globally - from Citi Bike in New York to BIXI in Montreal, Divvy in Chicago, Capital Bikeshare in DC, and iconic systems in Austin, Barcelona, Bogota, Boston, Buenos Aires, Columbus, Detroit, Dubai, London, Madrid, Mexico City, Monaco, Pittsburgh, Portland, Rio de Janeiro, San Francisco, Toronto, and beyond. We're not just technology providers - we operate these systems, building the software, hardware, and operations that make urban micromobility work at scale. Ready to shape how millions of people move through their cities every day? We're looking for an Android Software Engineer to join the Rider Experience team within Lyft Urban Solutions. Your work will directly power the digital experiences behind our bike-share and scooter-share platforms. You'll build the backend systems that make membership programs, rider features, and real-time experiences feel seamless and fast. We're moving quickly on this hire; the team has ambitious goals for 2026 and needs strong engineers who are ready to ship. Our engineers are sharp, pragmatic problem-solvers who move fast and deploy to production continuously. Responsibilities: Engineering & Delivery Design, develop, deploy, monitor, operate, and maintain elements of our Rider experience, owning components end to end Write reliable, performant, and maintainable code, with comprehensive test coverage Reduce technical debt and contribute to ongoing improvements in tooling and code structure Analyze internal systems and processes to identify opportunities for improvement and automation Participate in code reviews to uphold code quality and share knowledge across the team Produce technical specs, runbooks, and documentation covering requirements, security, and privacy Share knowledge and support team growth through onboarding materials, brown bags, tech talks, and engineering best practices Operations & Quality Rotate on-call, monitoring deployed code for stability and performance, proactively fixing bugs, and keeping dashboards and alerts up to date Support and escalate production incidents as needed, and contribute improvements to on-call practices and long-term reliability Technical Collaboration Partner closely with product, data science, analytics, and operations teams to move fast without breaking things Communicate technical trade-offs clearly, to engineers and non-engineers alike Participate in code reviews and technical discussions Partner with product, design, TPM, QA, and other cross-functional teams where applicable Experience: Technical Foundation BS/MS in Computer Science, Computer Engineering, a related field, or equivalent practical experience Minimum 1 - 3 years of software engineering industry experience Experience with Kotlin Experience with Jetpack Compose, declarative UI development, and creating shared components Ways of Working You thrive in a low-ego, highly collaborative, cross-functional environment You can articulate the reasoning behind technical decisions, not just the decisions themselves Bonus: you pursue side projects or contribute to open source; curiosity and initiative matter here Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help save for your future In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible. Subsidized commuter benefits and Lyft ride credits Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the Montreal area is CAD $72,000 - CAD $90,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.