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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Director of Engineering, AI takeoff team Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Description The AI Takeoff Team at Okta is the tip of the spear, creating a rapid, high-bandwidth feedback loop from our customers to product and engineering. We are customer-first by design: working directly with customers to understand real-world problems, rapidly build and validate solutions, and accelerate the capabilities that ultimately become part of the Okta platform. We move at startup speed, operate with intensity, obsess about customer outcomes, and own our numbers — from pipeline generation to sales, adoption and retention. You’ll operate like an engineering leader at a startup within a larger enterprise: moving quickly, staying close to customers, and delivering with urgency while bringing the broader Okta organization with you. In this context, we are seeking a driven, customer-focused engineering leader to accelerate our roadmap delivery. This is a career-defining role for the right leader looking to directly impact the growth trajectory of the industry leader in identity and AI security. Responsibilities Work closely with our top customers and AI Forward Deployed Engineering to rapidly translate customer needs into differentiated AI capabilities and deliver them to production. Partner closely with broader Okta Engineering, Product and Design to ensure capabilities are production-ready and meet Okta standards for security, reliability, scalability and quality. Build, grow and mentor a small, highly focused team of AI Takeoff engineers operating with high autonomy and urgency. Serve as a senior technical SME in customer engagements, technical evaluations and complex sales processes. Lead complex customer escalations with a bias toward rapidly identifying root causes and delivering durable solutions. Own the technical strategy, architecture, and execution for the AI Takeoff engineering roadmap, balancing customer urgency with long-term scalability and production quality. Qualifications 8+ years building and shipping identity, security, infrastructure or developer-focused products in a high-growth organization. Proven engineering leadership and team management experience, including hiring, developing and motivating high-performing teams. Strong executive communication and influencing skills, with a track record of driving outcomes across organizational boundaries and bringing cross-functional teams together. Proven experience working directly with enterprise customers and translating customer problems into technical solutions. Deep identity domain expertise — you know, or can quickly get up to speed on, the latest identity protocols, standards, architectures and patterns. Experience operating in high-ambiguity, high-velocity environments where priorities evolve quickly and execution matters. Strong product and customer orientation, with the ability to balance customer urgency, technical quality and long-term scalability. Experience with AI/agentic systems, AI security or emerging identity patterns is a strong plus. P25966 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $275,000 — $378,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $246,000 — $337,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can . The annual base salary range for this position for candidates located in Canada is between: $224,000 — $308,000 CAD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes, and provisions millions of users a day. Internally, TDI Infrastructure Engineering runs the platforms that our own engineering and business teams build on — hosted on AWS, increasingly Kubernetes-native, and expanding fast to support AI-driven internal workflows. We're looking for a Senior SRE to help us evolve Site Reliability Engineering from a traditional operations model into a true Platform as a Service (PaaS) organization. As a Senior Site Reliability Engineer on our Dublin/EMEA team, you will build and operate the Kubernetes-based platform that hosts internal workflows across the business, with a growing focus on hosting AI-driven workflows reliably in production. You'll report to the Senior Manager, Site Reliability Engineering, and work closely with a Staff SRE and the rest of the Dublin team, as well as SRE peers in the US and India. What you'll be doing Building, operating, and improving our Kubernetes platform — cluster management, networking, security posture, and day-2 operations Developing self-service capabilities, golden paths, and automation that let internal teams onboard and operate workflows with less platform expertise required Supporting the platform's readiness to host AI-driven internal workflows reliably at scale Troubleshooting and resolving production issues, including participating in a follow-the-sun on-call rotation shared with SRE peers in the US and India, and driving postmortems for incidents you own Contributing to and upholding reliability practices — SLIs/SLOs, error budgets, and operational runbooks Improving CI/CD pipelines and infrastructure-as-code practices, including change and release management Building and maintaining observability and monitoring coverage for the systems you own Mentoring junior engineers and contributing to design and code reviews Collaborating with the Staff SRE and Dublin team to align local implementation with the broader global platform strategy What you'll bring to the role 5+ years of experience in Site Reliability Engineering, Platform Engineering, or Infrastructure Engineering Strong hands-on experience with Kubernetes in production — deployment, networking, security, and troubleshooting Experience operating large-scale internal infrastructure platforms in a public cloud, preferably AWS Solid experience with infrastructure-as-code (Terraform) and CI/CD pipelines Exposure to or interest in building infrastructure that hosts AI/ML or agentic workflows Experience with observability platforms and monitoring tools (Grafana, Splunk, APM, or equivalent) Comfortable working in a fast-moving, evolving environment with ambiguity around process and tooling Effective verbal and written communication skills, with the ability to collaborate across time zones Computer Science degree or related field, or equivalent experience Extra credit if you have experience in any of the following Exposure to internal developer platform (IDP) concepts or "platform as a product" thinking Hands-on experience with AI agent orchestration, vector databases, model routing, or inference infrastructure Multi-cloud experience (AWS plus Azure or GCP) Service mesh technologies (Istio, Linkerd) or GitOps tooling (ArgoCD, Flux) Kubernetes certifications (CKA, CKS, CKAD) or equivalent cloud certifications Experience administering an enterprise-scale SCM platform (GitHub, GitLab, or equivalent) #LI-Hybrid P25852_3541872 Below is the annual salary range for candidates located in Ireland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/irl. The annual base salary range for this position for candidates located in Ireland is between: €76.000 — €104.500 EUR The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Infrastructure Platform and Shared Services Team Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling. What you’ll be doing Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization. Build a world-class observability platform and monitoring capabilities enabled with self-service Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities. Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure) Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains. Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management Manage service and business expectations and prioritize resource allocation Maintain a deep knowledge of industry best practices, evolving trends, and technologies What you’ll bring to the role 6+ years of experience in technical leadership & people management 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines. Strong background and hands-on experience in SRE automation& tooling Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. Demonstrated ability to lead cross-functional teams and manage large-scale programs Effective verbal, written communication and interpersonal skills Computer Science Degree or related degree or equivalent experience Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-Hybrid P8841_3271246 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $232,000 — $319,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Secures AI Team The Okta for AI Agents Team is building the future of digital identity management. The way companies are using agents and allowing them access is undergoing a fundamental shift, enabling teams to move fast while staying secure. Our North Star is clear: To get AI right, you have to get identity right. We are not just managing identities; we are building the industry's first Identity Security Fabric for the agentic era. As organizations rapidly deploy AI, these non-human entities are acting with access to critical tools, often bypassing traditional perimeters and creating a 'Shadow AI' crisis. Our mission is to move identity from a reactive gatekeeper to a unified control plane, transforming AI risk into business ROI. We are tackling this by implementing a comprehensive four-pillar maturity model: Discover, Onboard, Protect, and Govern. We are driving innovation by defining the standards for Agentic Identity—including pioneer work with securing AI Agents and support for protocols like MCP. You will be helping us build the infrastructure that allows enterprises to scale AI safely, ensuring every access decision—whether made by a human or an automated agent—is authenticated, authorized, and audited at scale. We are a diverse team of engineers, product managers, and designers who are bringing Okta’s expertise in identity to define the future of Agent Identity management, focusing on enablement while staying secure. About the role In this role, you will join the Agent Access Policies sub-team under Okta Secures AI as a Principal Machine Learning (ML) Engineer to advance Okta's authorization capabilities. By replacing static, rule-based systems with dynamic AI security mechanisms, you will deliver real-time threat inspection, agent intent evaluation, and behavioral analysis—ensuring autonomous AI agents operate safely within specified bounds. Your core mission will be architecting and driving features for our unified control plane to establish the premier Identity Security Fabric for the agentic era. In doing so, you will help execute our guiding principle: "To get AI right, you have to get identity right." What you’ll be doing Implement intent-based enforcement to verify agent runtime requests match their intended purpose, requiring key capabilities. Apply LLM reasoning and prompt parsing to interpret prompts, tool payloads, and intent in real time. Integrate low-latency inference or semantic evaluation engines directly into the API gateway request path. Use embeddings, vector search, or zero-shot classification to score alignment between agent intent and executed actions. Design confidence-scored decision engines that feed semantic verification results into policy frameworks (e.g., Cedar). Establish evaluation benchmarks, prompt injection defenses, and guardrails to prevent bypasses or false positives. Architect scalable ML and Generative AI systems integrating retrieval, inference, and evaluation pipelines. Optimize prompting, context retrieval, and RAG workflows for accuracy, safety, and efficiency in Claude-based systems. Build automated evaluation pipelines to measure model quality, correctness, groundedness, and safety in production. Implement schema validation, structured output enforcement, and guardrails to ensure reliable, compliant AI outputs. Mentor and coach engineers to support team and community growth. What you’ll bring to the role 10+ years of software development experience, with strong programming expertise in Python (and familiarity with Go or Typescript a plus). Hands-on experience with applied machine learning, from feature engineering to training and fine-tuning models. Hands-on experience with modern Generative AI platforms (AWS Bedrock, OpenAI, Anthropic, etc.). Deep understanding of retrieval-augmented generation (RAG), embeddings, and knowledge-base workflows. Hands-on experience with LiteLLM, LangGraph, LangChain, LlamaIndex, MCP, or other related AI agent frameworks. Familiarity with ML frameworks (FastAPI, PyTorch, TensorFlow, Spark ML) and workflow orchestration tools (Airflow, etc.). Experience defining evaluation metrics, pipelines, and feedback loops for ML/GenAI systems. Proven ability to collaborate with product and engineering teams to drive greenfield initiatives forward, navigate unknowns, and iterate quickly and frequently. Experience building tools or infrastructure for AI/ML applications, with a deep understanding of the developer lifecycle in an AI-native world. Extra credit Experience integrating AI-driven systems with identity, authentication, or security products. Exposure to ethical AI, model risk, or compliance frameworks. Familiarity with evaluation datasets, synthetic data generation, or LLM-as-a-judge methods. Education:Bachelor’s or Master's degree in Computer Science or related field (P25822_3552624) #LI-Hybird #LI-BB1 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $238,000 — $326,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Infrastructure Platform and Shared Services Team Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling. What you’ll be doing Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization. Build a world-class observability platform and monitoring capabilities enabled with self-service Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities. Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure) Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains. Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management Manage service and business expectations and prioritize resource allocation Maintain a deep knowledge of industry best practices, evolving trends, and technologies What you’ll bring to the role 6+ years of experience in technical leadership & people management 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines. Strong background and hands-on experience in SRE automation& tooling Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. Demonstrated ability to lead cross-functional teams and manage large-scale programs Effective verbal, written communication and interpersonal skills Computer Science Degree or related degree or equivalent experience Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-Hybrid P8841_3271246 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $232,000 — $319,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Infrastructure Platform and Shared Services Team Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling. What you’ll be doing Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization. Build a world-class observability platform and monitoring capabilities enabled with self-service Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities. Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure) Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains. Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management Manage service and business expectations and prioritize resource allocation Maintain a deep knowledge of industry best practices, evolving trends, and technologies What you’ll bring to the role 6+ years of experience in technical leadership & people management 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines. Strong background and hands-on experience in SRE automation& tooling Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. Demonstrated ability to lead cross-functional teams and manage large-scale programs Effective verbal, written communication and interpersonal skills Computer Science Degree or related degree or equivalent experience Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-Hybrid P8841_3271246 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $232,000 — $319,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts. What You Do Strategic Escalations and Architecture This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage. End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations. Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design. Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope. Product and Executive Engagement Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap. Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions. Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward. Team Leadership and Operations Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team. Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions. Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge. Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively. What You Bring Minimum Qualifications Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience. Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience. Cloud Native Approach: : Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes). AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc. Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup). SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns. Programming & APIs: Fluent in at least one statically typed language ( Java, .NET, Go ) and one dynamically typed language ( Python, JavaScript/Node.js ). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs. Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal — not as a support escalation path. Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day. Location: Based in Canada (Toronto, Ottawa, or Montreal preferred) . Nice to Have Experience building or supporting integrations with ISVs or technology partners at scale. Familiarity with the Okta ecosystem ( Workforce Identity Cloud, OIN, or IPSIE/NHI ). Background with enterprise SaaS tools ( Workday, ServiceNow, Salesforce ) or API gateways ( Kong, MuleSoft ). Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel. Experience in regulated industries ( financial services, healthcare ) where integration requirements carry compliance constraints. Familiarity with modern auth standards beyond core OIDC ( FIDO2, passkeys, device trust flows ). Location and Hours This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours. #LI-Hybrid #LI-M1 P25533_3510792 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can . The annual base salary range for this position for candidates located in Canada is between: $140,000 — $192,500 CAD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role: Okta is looking for a highly skilled Globalization Engineer to be the technical backbone of our global digital operations. You will be responsible for owning, building, and optimizing the automation and technology stack that powers our localization team. This is a hands-on role for an experienced technical expert who is passionate about building robust, scalable systems. You will leverage your deep expertise in APIs, AI, and internationalization to solve complex technical challenges and drive efficiency. As a subject matter expert, you will also act as a key technical consultant to internal teams, helping them prepare content for a global audience. What you'll be doing: Build and Own the Localization Automation Framework: Design, develop, and maintain the core automation workflows for our content lifecycle using agentic workflows, Python and APIs, connecting our TMS with content sources, repositories, and other internal tools. Spearhead AI and Technology Integration: Research, evaluate, and implement cutting-edge localization technologies, including AI/LLM-based solutions and advanced TMS features, to improve the quality, speed, and cost-effectiveness of our workflows. Provide Technical Oversight and Systems Integrity: Act as the authority for resolving high-impact architectural failures. Conduct deep-dive root cause analysis on complex integration issues, file parsing conflicts, and system-wide bottlenecks to ensure uninterrupted uptime for the localization pipeline. Advise on Internationalization (i18n): Consult with product and engineering teams by providing expert technical guidance, conducting i18n code audits, and defining best practices to ensure new experiences and features are architected for seamless localization. Manage and Optimize the TMS Environment: Serve as the primary technical owner of our Translation Management Systems (e.g., XTM, Smartling), responsible for configuration, maintenance, and optimization. Drive Early Detection (Shift-Left Strategy): Develop and deploy "self-service" tools for dev teams, such as pseudo-localization pipelines and i18n auditing, enabling them to identify and fix UI truncation, hard-coding, and concatenation issues before they reach the translation phase. What skills you'll bring: 6-8 years of experience in software or globalization engineering, with a proven track record of architecting localization solutions at scale. Expert-level proficiency in Python and leveraging APIs to build and maintain custom automation frameworks and system integrations. Experience with enterprise CMS or MSM platforms (e.g., Adobe Experience Manager). Proven, hands-on experience implementing and utilizing AI in localization workflows (e.g., custom MT pipelines, quality estimation, prompt engineering for LLMs). Deep technical understanding of the localization landscape, including TMS architecture, content parsing, and a wide variety of file formats (JSON, XML, XLIFF, properties, etc.). Ability to conduct code-level i18n reviews and provide actionable feedback to developers in a way that encourages adoption of global best practices. A systematic and analytical problem-solving mindset, with a demonstrated ability to diagnose and resolve complex technical issues independently. Excellent organizational skills and the ability to manage and prioritize multiple technical projects simultaneously. What sets you apart: Familiarity with CI/CD pipelines, version control systems like Git and automated testing frameworks. Experience with data analysis and reporting on workflow performance. #LI - Hybrid P24082_3505967 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $132,000 — $181,500 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can . The annual base salary range for this position for candidates located in Canada is between: $114,000 — $157,300 CAD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.