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ServiceNow
Actively Hiring116 open positions matching criteria
Sr Software Engineer
Engineering, Infrastructure and Operations
Seeking a Senior Software Engineer to join the Workflow Data Fabric, Integration Hub team in Hyderabad. This role is for a strong backend engineer who owns significant components end to end, drives technical design for integration and protocol capabilities used by thousands of customers, and raises the engineering bar for the team. Prior ServiceNow experience is a plus but not required; we expect the ability to ramp quickly on the platform. Technical Skills Required: Expert-level Java or JavaScript/Node.js, with deep engineering fundamentals: concurrency, memory management, performance profiling Design of REST/SOAP APIs and integration frameworks that other teams and customers build on In-depth knowledge of OAuth 2.0, JSON Web Tokens (JWT), mutual Transport Layer Security (mTLS) and API key authentication, including token lifecycle, credential storage and security hardening Distributed systems design: retries, idempotency, backpressure, rate limiting, circuit breaking and graceful degradation Data modeling, SQL and query optimization at scale, including indexing strategy and diagnosing slow queries in production Observability: logging, metrics and tracing designed in from the start so failures are diagnosable Automated testing (unit, integration, contract and performance) and continuous integration and continuous delivery (CI/CD) pipeline design ServiceNow platform scripting (Glide APIs, Script Includes, Business Rules, Scripted REST APIs) and Flow Designer spoke development, or the ability to ramp on these quickly Key Responsibilities: Own a feature area or component end to end: technical direction, design, build, test, documentation, release and post-release health Author and review design documents for integration and protocol interfaces that customers can extend and customize without forking the product Define versioning and backward compatibility strategy for public contracts, and guard it in design and code reviews Design for failure and scale: rate limits, timeouts, partial responses, unavailable remote systems, high throughput and long-running operations, with failure modes that are explicit rather than silent Lead investigation of complex, escalated customer integration failures spanning the platform, the network and the remote system, and drive fixes at root cause along with preventive changes Identify and pay down technical debt, performance bottlenecks and reliability risks in your area Mentor IC1 and IC2 engineers through design reviews, code reviews and pairing, and set quality standards for tests and documentation Collaborate with product management, user experience, quality engineering and adjacent platform teams to shape scope and sequence delivery 5+ years of software engineering experience, with a track record of owning backend systems or services in production Expert-level Java or JavaScript/Node.js and strong computer science fundamentals Demonstrated experience designing, consuming and debugging integrations against third-party systems you don't control, including handling of undocumented or inconsistent behavior Strong working knowledge of OAuth 2.0, JWT, mutual TLS and API key authentication flows, and the security trade-offs between them Experience designing APIs or extension points with backward compatibility and versioning requirements Proven debugging and root-cause analysis across system boundaries in production environments Data modeling, SQL and query optimization for large datasets Automated testing as part of your own delivery, and experience improving test strategy for a team Experience mentoring engineers and leading technical design discussions Agile, sprint-based development experience Clear written communication, including design documents and technical decision records Good to Have (top priority when comparing candidates) Protocol-level work: JSON-RPC, WebSockets, Server-Sent Events, streaming or long-lived connections, including connection lifecycle and resilience Experience deploying to AWS EKS, Azure Kubernetes Service (AKS) or Google Kubernetes Engine (GKE) Model Context Protocol (MCP), tool or function calling, agent-facing API design Java Database Connectivity (JDBC) / Open Database Connectivity (ODBC) drivers, database connectivity, or query engine internals Experience building platform or developer-facing products (SDKs, connectors, integration frameworks) React or a comparable frontend framework Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...ServiceNow seeks a senior staff-level product security engineer to serve as a senior technical authority within the Product Security Incident Response Team (PSIRT). PSIRT is ServiceNow's awareness, response, and investigation capability for post-release vulnerabilities in ServiceNow-developed products and service offerings. This role is for a recognised expert who can operate independently and as part of a team on the most significant security issues facing the platform—vulnerabilities that require evaluating intangibles. You will lead deep-dive investigations, coordinate resolution across engineering, product, and release teams, and demonstrate calm, decisive leadership during significant security events. This is a role for someone who already understands product development cycles and the engineering and product relationships that drive them—and will use that fluency to lead fixes to completion under incident pressure. You will help shape how ServiceNow responds to product security vulnerabilities at scale and the technical rigour of the entire response capability. The coverage provided by this role is: Sunday: 10:00 - 18:00 UTC. Monday: 08:00 - 16:00 UTC. Tuesday: 08:00 - 16:00 UTC. Wednesday: 08:00 - 16:00 UTC. Thursday: 08:00 - 16:00 UTC. Due to the nature of incident response and the needs of the business, coverage may change. Additional coverage outside of stated hours may be required in response to significant incidents. Key Responsibilities Lead Through Significant Security Events Demonstrate technical and organisational leadership during these events—bringing structure and clear decision-making under pressure. Partner with incident commanders, business information security leadership, engineering, and customer-facing teams to maintain clear ownership, workstream prioritization, and hand-offs during these events. Reduce Exposure Window Drive coordinated response across affected releases, balancing risk and remediation feasibility. Leverage an understanding of product development cycles and engineering/product partnerships to move fixes through the release pipeline without stalling on organisational boundaries. Verify fix completeness and guard against incomplete mitigations before release. Drive the CVE & Coordinated Disclosure Process Collaborate with external security partners, vendors, and researchers on coordinated disclosures, aligning timelines and messaging across parties. Conduct technical accuracy reviews of external advisories, researcher write-ups, and joint disclosure content to ensure correctness before publication. Represent PSIRT's technical position in multi-party coordinated disclosures and researcher engagements. Pursue After-Action Outcomes & Continuous Improvement Author postmortems and drive lessons learned to closure following product security incidents. Participate in retrospectives following significant product security events, translating findings into concrete process and technical improvements. Contribute to partner teams tracking product security risk themes and trends across the portfolio. Contribute to SDLC improvement areas, feeding incident learnings upstream into secure development practices. To be successful in this role, you have: Qualifications Minimum 12 years of related experience with a Bachelor's degree; or 8 years with a Master's degree; or a PhD with 5 years of experience; or equivalent experience. Minimum of 5 years of auditing source code for security vulnerabilities. Demonstrated leadership during significant security events or major incidents, with willingness to participate in on-call. Ability to read and comprehend Java and JavaScript code. Strong understanding of common Java and JavaScript vulnerabilities. Proficiency in scripting in both Python and JavaScript for data gathering, processing, and visualisation. Development of proof-of-concept exploits for web application vulnerabilities. Written and verbal communication of complex security risks clearly to both technical teams and leadership. Experience with leading fix implementation and release coordination across engineering, product, and test/release teams. Proficiency in deep-dive product security investigations and root-cause analysis spanning design, code, configuration, and operational layers. Exploit analysis and proof-of-concept development that distinguishes real exploitability from theoretical risk. Familiarity with SDLC integration, CI/CD pipelines, SaaS threat models, and secure development practices. Experience leading a CVE disclosure process, including CVE assignment, scoring (CVSS), and advisory publication. Preferred Qualifications Experience in a PSIRT or similar function for a major software or SaaS platform. Recognized expertise in product security incident response, vulnerability research, or application security within a software or SaaS environment. Experience conducting vulnerability assessments on the ServiceNow platform. Experience with emerging threats: AI-specific attack vectors, software supply chain security, and SDLC tooling security. Experience with cloud infrastructure (AWS, Azure, GCP) and containerized environments. Relevant security certifications (e.g., OSWE) or demonstrated equivalent expertise. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...Senior (DevOps) Machine Learning Engineer - Federal
Engineering, Infrastructure and Operations
What you get to do in this role: The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future. You will play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that any user, regardless of technical knowledge, can use the AI/ML solutions we develop to operate the services in the enterprise setting in a thoughtful and scalable manner. We are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions to our 5k+ enterprise customers around the world. Build the best cloud-based AI/ML solutions to power intelligent enterprise services Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users To be successful in this role you have: Expertise in Go or Python, Design Patterns, time and space-efficient algorithms Experience building new products that use challenging algorithms Expertise in coding efficient, object-oriented, modularized and quality software Knowledge of core AI/ML techniques and algorithms Knowledge of unit testing, profiling, and code tuning DevOps requirements Deploy, scale, and operate services in production Kubernetes environments, including Helm-based deployments and CI/CD pipelines that make releases repeatable and safe to roll back. Own observability for what you build — meaningful metrics, useful logs, real tracing, and alerts that fire on customer impact rather than on noise. Debug and resolve production incidents independently, participate in on-call, run root-cause analysis, and operate against defined service level objectives Desired skills but not required: Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other — catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready. AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt. For positions in this location, we offer a base pay of $161,300 - $274,200 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...What you get to do in this role: You will engage with our largest customer's C-Suite Executives—particularly CROs, CISOs, CEOs, and Board members—leveraging your extensive governance, risk, cybersecurity, and operational transformation experience to articulate how breakthrough security and risk outcomes are achieved on the NOW platform. In the course of these CXO engagements, you will advise and work closely with key internal Executives and our Sales and Strategy teams to build strategic GTM strategy and thought leadership positioning around our risk, governance, and security capabilities. Accelerate sales cycles by meeting and working closely with our most strategic customer CROs, CISOs, and Board-level risk stakeholders (Fortune 500), positioning our AI Control Tower, patented identity access management (Veza), and IT/IoT/OT security capabilities (Armis) as transformational solutions for AI governance and cybersecurity resilience. Partner with client CROs and CISOs to develop enterprise cybersecurity and governance transformation strategies, and position ServiceNow as the orchestration platform for risk, security, and compliance at scale. Build credible thought leadership through industry-leading governance, risk, and cybersecurity frameworks that help ServiceNow strategic clients accelerate their digital risk and security transformations—particularly around AI governance, identity governance, and threat intelligence integration. Develop and drive prospect pipelines by hosting CXO risk and security roundtables, delivering industry keynotes on governance and AI safety, and leading executive-level field marketing activities focused on Board and C-suite risk conversations. Provide critical product and marketing feedback to Engineering, Security, and Field Marketing teams on our risk, security, and governance product roadmap, with special focus on competitive positioning in the CISO and GRC segments. To be successful in this role you have: Former CISO, Chief Risk Officer (CRO), or equivalent senior cybersecurity/governance executive experience—C-level or VP-level preferred. 15+ years of experience in Senior leader roles leading large-scale cybersecurity, risk management, governance, or technology transformation initiatives, achieving breakthrough outcomes and organizational change. Deep expertise in enterprise cybersecurity frameworks, risk governance, compliance, and AI governance—including hands-on knowledge of regulatory environments (SOC 2, ISO 27001, NIST, industry-specific frameworks). Demonstrated expertise in emerging cybersecurity and AI governance challenges, including identity governance, threat intelligence, AI risk controls, and zero-trust architecture. Extensive experience engaging external CROs, CISOs, Chief Compliance Officers, and Board-level risk committees as a trusted advisor and transformation partner. Experience with or deep knowledge of SaaS/PaaS platforms for risk, security, governance, or AI governance; familiarity with ServiceNow products (especially AI Control Tower, Veza, Armis, GRC, IAM capabilities) is ideal. Expert-level executive presentation skills, including large presentations to Board risk committees, executive briefings, and small-group roundtables with C-suite risk stakeholders. Demonstrated ability to lead and collaborate effectively across internal and external organizations, including Engineering, Sales, Chief Security Officers, Chief Risk Officers, government and regulatory bodies, and strategic partners. Adaptable and flexible, thriving in a highly dynamic, metric-based environment while maintaining credibility with risk-averse enterprise audiences. The ideal candidate has experience as an Industry Analyst, CISO advisor, or CRO consultant with deep expertise in governance, risk, and cybersecurity transformation. Executive-level consulting or advisory experience supporting C-suite and Board-level clients on cybersecurity strategy and risk transformation preferred. Strong local APAC executive network and credibility within regional CRO/CISO community; ability to leverage existing business connections to drive customer engagement. Experience or credibility in positioning AI governance and AI security as enterprise-critical transformation priorities. Location is flexible and willing to include applicants based in Singapore Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...Sr Software Engineer
Engineering, Infrastructure and Operations
What you get to do in this role: As a Sr. Full Stack Software Engineer you will have the opportunity to play a key role in Web Interfaces Engineering group. We’re looking for team-oriented problem solvers, possesses excellent communication skills, and skilled in all levels of web architecture. You've developed multiple tiered web applications in the past and are intimately familiar with modern web technologies. Developing across the full stack of Web technologies – Persistence, Services, Platform, Performances, and with a focus on great experiences Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding Designing and implementing software that is simple, intuitive and easy to use with platform development mindset to solve real world problems Translating business requirements and mock-ups into fully functional features by working closely with product owners and creative designers In order to be successful in this role, we need someone who has: Solid understanding of data structures, algorithms, object-oriented design, design patterns and Cloud/Web technologies Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 3+ years’ experience with JavaScript frameworks (e.g. NodeJS, ReactJS, Redux) Expertise in writing Java code and JavaScript but strong candidates with experience in other OO languages will be considered 3+ years’ experience with Java based web applications and cloud-based applications Experience in coding, object-oriented and modularized software. Expertise with HTML technologies including HTML5, CSS3 and AJAX / Web Services Experience collaborating with cross functional teams of engineering/PM/Design with varying skill sets Superior communication skills with the ability to work directly with business owner Demonstrated aptitude for learning new technologies quickly BS/MS Degree in Computer Science or related field Desired skills Expertise in JavaScript, ES6, Angular.js, React, HTML5, CSS3, Java 8 and GraphQL Experience with relational databases: Oracle, MySQL MS SQLServer Experience in developing cloud-based applications Familiarity with Unix shell and Functional programming Expertise in unit and integration test automation For positions in this location, we offer a base pay of $143,200 - $243,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...Software Engineer, Core Infrastructure - Moveworks (New Grad)
Engineering, Infrastructure and Operations
As a member of the core infrastructure team, you will be responsible for architecting the next generation of the Moveworks AI infrastructure. As Moveworks grows fast, the infrastructure team is tasked with designing and operating reliable and resilient foundational services as well as frameworks that allow our product to scale seamlessly and our engineering teams to build customer facing features very rapidly. We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you'll be partnering with machine learning, search, product, data, and full stack teams to identify, define and build elegant solutions. This is an opportunity to play an integral role at the fastest-growing AI startup in its space. What you’ll do : Closely work with machine learning, search, product, data, and frontend teams, understand their infrastructure needs, influence infrastructure roadmap, and lead as well as execute on various projects Build and enhance the core infrastructure and foundational functionalities such as distributed key value store, schema-less data store, authentication and authorization, event streaming, distributed configuration management and hot reloading, rate limiting and circuit breaking, system for feature flags and A/B testing, traffic capture and replay, etc. Improve observability and reliability of Moveworks systems by building and enhancing distributed logging, tracing, monitoring, and alerting infrastructure Define methodologies and metrics to measure performance of microservices and product functionalities, identify and fix bottlenecks, as well as improve overall performance and scalability of Moveworks applications Regularly deliver deadline sensitive work that is interdependent with other engineering teams Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. BS+ in computer science or a related field Strong problem solving skills and programming fundamentals in at least one backend language such as Java, Go, Python, C++, etc. Solid understanding of data structures, algorithms, and object-oriented design Familiarity with building RESTful APIs/services, request/response handling, error handling, and distributed service architecture Good understanding of concurrency, networking, scalability, caching, messaging, containers, and cloud platforms Experience working with and operating open source technologies like Kafka, Elasticsearch or Opensearch, Istio, etc. is a plus High level of curiosity and desire to learn For positions in this location, we offer a base pay of $125,700 - $194,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...Sr Software Engineer, Platform Cryptography
Engineering, Infrastructure and Operations
Team Platform Security builds foundational security infrastructure and AI-driven detection systems for enterprise-scale operations. Our mission is to make security proactive, intelligent, and seamlessly integrated into the ServiceNow platform. Cryptography within Platform Security owns the cryptographic backbone of the ServiceNow platform across multiple domains: certificate lifecycle, key management, secrets distribution, and workload identity for a SaaS platform. This is core, regulated-environment security engineering Role Summary As a Senior Software Engineer, Core Cryptography, you will design and build secure, high-quality cryptographic services — key management, PKI, secrets — for a large-scale multi-tenant SaaS platform. You will bring hands-on engineering depth, a security-first mindset, and the ability to apply ML/AI techniques to strengthen how the system detects misuse and anomalies, working under the technical direction of staff+ engineers on the team. What You Get to Do in This Role Design, develop, and maintain high-quality, secure cryptographic services meeting FIPS compliance and regulated-environment requirements Build and operate services within the core crypto ecosystem — key management, certificate lifecycle, secrets distribution — with reliability and security as first-class requirements Apply ML/statistical techniques where they add real value — flagging anomalous key usage, abnormal secrets access, or unusual certificate request patterns Contribute to building inference/detection pipelines that surface cryptographic misuse or compromise indicators in near real time Collaborate with product owners, security architects, and engineering teams to translate security and compliance requirements into working code Operate services on Kubernetes in a multi-tenant SaaS environment — deployment, CI/CD, on-call, incident response Write secure code by default: threat-model your own designs, review others' code with the same rigor, catch logic errors and cryptographic anti-patterns Stay current on cryptographic advancements, including post-quantum readiness, and bring relevant ideas to the team Basic Qualifications 4+ years professional software engineering experience; Java, Go, or equivalent OO language at production scale Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Familiarity with distributed systems concepts — resource isolation, concurrency, and scaling execution across shared infrastructure Demonstrated capability to manage multiple projects with material technical risk across teams and processes Hands-on experience deploying and operating services on Kubernetes in a SaaS/multi-tenant environment Working knowledge of core cryptographic primitives (symmetric/asymmetric encryption, hashing, digital signatures, PKI/TLS fundamentals) Demonstrated security-conscious coding habits: secure coding, code review, unit testing, automation Additional Qualifications Direct experience with cryptography, PKI, key management, or secrets management systems Some applied ML/AI exposure — anomaly detection, classification, or critically integrating AI tooling into engineering workflows — over pure research background Experience building distributed backend systems (microservices, SQL/NoSQL data stores) Exposure to regulated environments (FIPS 140-2/3, FedRAMP, or similar) For positions in this location, we offer a base pay of $143,200 - $243,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
View more...Sr Software Engineer, Platform Cryptography
Engineering, Infrastructure and Operations
Team Platform Security builds foundational security infrastructure and AI-driven detection systems for enterprise-scale operations. Our mission is to make security proactive, intelligent, and seamlessly integrated into the ServiceNow platform. Cryptography within Platform Security owns the cryptographic backbone of the ServiceNow platform across multiple domains: certificate lifecycle, key management, secrets distribution, and workload identity for a SaaS platform. This is core, regulated-environment security engineering Role Summary As a Senior Software Engineer, Core Cryptography, you will design and build secure, high-quality cryptographic services — key management, PKI, secrets — for a large-scale multi-tenant SaaS platform. You will bring hands-on engineering depth, a security-first mindset, and the ability to apply ML/AI techniques to strengthen how the system detects misuse and anomalies, working under the technical direction of staff+ engineers on the team. What You Get to Do in This Role Design, develop, and maintain high-quality, secure cryptographic services meeting FIPS compliance and regulated-environment requirements Build and operate services within the core crypto ecosystem — key management, certificate lifecycle, secrets distribution — with reliability and security as first-class requirements Apply ML/statistical techniques where they add real value — flagging anomalous key usage, abnormal secrets access, or unusual certificate request patterns Contribute to building inference/detection pipelines that surface cryptographic misuse or compromise indicators in near real time Collaborate with product owners, security architects, and engineering teams to translate security and compliance requirements into working code Operate services on Kubernetes in a multi-tenant SaaS environment — deployment, CI/CD, on-call, incident response Write secure code by default: threat-model your own designs, review others' code with the same rigor, catch logic errors and cryptographic anti-patterns Stay current on cryptographic advancements, including post-quantum readiness, and bring relevant ideas to the team Basic Qualifications 4+ years professional software engineering experience; Java, Go, or equivalent OO language at production scale Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Familiarity with distributed systems concepts — resource isolation, concurrency, and scaling execution across shared infrastructure Demonstrated capability to manage multiple projects with material technical risk across teams and processes Hands-on experience deploying and operating services on Kubernetes in a SaaS/multi-tenant environment Working knowledge of core cryptographic primitives (symmetric/asymmetric encryption, hashing, digital signatures, PKI/TLS fundamentals) Demonstrated security-conscious coding habits: secure coding, code review, unit testing, automation Additional Qualifications Direct experience with cryptography, PKI, key management, or secrets management systems Some applied ML/AI exposure — anomaly detection, classification, or critically integrating AI tooling into engineering workflows — over pure research background Experience building distributed backend systems (microservices, SQL/NoSQL data stores) Exposure to regulated environments (FIPS 140-2/3, FedRAMP, or similar) For positions in this location, we offer a base pay of $128,900 - $219,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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