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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Checkout Optimization team is the growth team for Stripe’s checkout UIs. They build high-converting, personalized checkout experiences for buyers and agents, as well as the data platform that powers it. The team identifies opportunities to improve checkout through rapid product experimentation and delivers optimization at scale through our ML-powered engine. The team also builds the reliable data foundations that enable this work, including experimentation, optimization, and data-informed product decisions across Stripe’s checkout suite. Over the next 6 to 12 months, the team will focus on: Building personalized checkout experiences powered by the ML-based Optimization Engine Agentic commerce through optimizing OCS experiences for agent buyers Checkout optimization for rapidly growing AI companies Improving our data platform, which is critical to leveraging data internally and externally What you’ll do Engineering Managers at Stripe are responsible for the success of their team. You’ll be deeply involved in the engineering and design processes as well as coaching, mentoring, and leading the team. You’ll have a deep understanding of how to drive efficient engineering teams and you’ll have a strong user focus. You'll work with engineers on creating technical solutions and communicating effectively across teams and senior leadership. Responsibilities Lead and manage a team of talented full-stack product and data engineers, providing mentorship, guidance, and support to ensure their success Understand buyer and agent needs and pain points to prioritize workstreams and deliver high-quality checkout experiences Partner with Product, Design, Data Science, Data Engineering, and engineering teams across Stripe to deliver these solutions Lead experimentation and optimization work that improves checkout conversion and buyer experiences Build and evolve the data platform that enables reliable, self-serve analysis, experimentation, and product decisions across OCS Drive high standards for the quality, reliability, and usability of the data products and pipelines that support OCS decision-making Recruit top engineering talent in partnership with Stripe’s recruiting team to build a diverse and high-performing team Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion Provide hands-on technical leadership, including architecture and design, vision, direction, requirements setting, and incident response processes for your team Set the team’s direction, from north star vision to goals, OKRs, and roadmap Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale 10+ years of full-time software development experience, with a strong background in backend development Experience working across geographies Experience leading growth or product teams that have used experimentation to drive product usage and other metrics Experience building extensible, leveraged software solutions that scale to different kinds of user needs, with the ability to empathize with users and advocate for excellent user experiences Preferred qualifications Previous experience working in payments and on payments technology Previous experience leading a growth team Previous experience leading a data engineering team

This role is for applicants actively looking to start before December 1, 2026. Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. Your role Stripe is large enough that individual products and projects can be rapidly deployed to a meaningful fraction of the world’s businesses, but small enough that individual agency still has outsized impact. Small teams can impact how millions of businesses grow. Right now the global economy is replatforming around AI, creating new opportunities for growth. We’re at the center of this, and we think the best work is still in front of us. To meet this moment, we’re looking for people who move with urgency, like hard problems, and want their work to matter at a time of great change. If that’s you, there’s no better place to build your career. Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements Must be available to start full-time before December 1, 2026 A Bachelor’s or Master’s degree in computer science or a directly related field, obtained by summer 2026, or equivalent work experience New grad candidates should have no more than 18 months of professional experience (excluding internship experience) Experience and familiarity with programming, either through side projects or classwork. We work mostly in Java, Ruby, JavaScript, Scala, and Go. We believe new programming languages can be learned if the fundamentals and general knowledge are present. Experience from either previous internships or working collaboratively on multi-person coding projects (in a university or professional setting). Ability to learn unfamiliar systems and form an understanding of those systems, through independent research and working with a mentor or subject matter experts. Clear written communication skills, with the ability to explain your work to stakeholders, team members, and other Stripes. Ability to leverage AI tools to accelerate development while applying rigorous critical thinking and professional judgement to review, refine, and validate all outputs. Preferred qualifications One or more areas of specialized knowledge (frontend, backend, infrastructure or other technologies) balanced with general skills and knowledge. Experience in code review practices, and an understanding of how to safely update production systems. Familiarity with navigating and managing work in large code bases. Experience leading small projects independently, and contributing to larger projects alongside peers. Ability to operate with high agency in navigating complex technical obstacles independently, knowing precisely when to unblock oneself and when to ask for help.

Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. Your role Stripe is large enough that individual products and projects can be rapidly deployed to a meaningful fraction of the world’s businesses, but small enough that individual agency still has outsized impact. Small teams can impact how millions of businesses grow. Right now the global economy is replatforming around AI, creating new opportunities for growth. We’re at the center of this, and we think the best work is still in front of us. To meet this moment, we’re looking for people who move with urgency, like hard problems, and want their work to matter at a time of great change. If that’s you, there’s no better place to build your career. Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements A Bachelor’s or Master’s degree in computer science or a directly related field, obtained by summer 2027, or equivalent work experience; New grad candidates should have no more than 18 months of professional experience (excluding internship experience). Experience and familiarity with programming, either through side projects or classwork. We work mostly in Java, Ruby, JavaScript, Scala, and Go. We believe new programming languages can be learned if the fundamentals and general knowledge are present. Experience from either previous internships or working collaboratively on multi-person coding projects (in a university or professional setting). Ability to learn unfamiliar systems and form an understanding of those systems, through independent research and working with a mentor or subject matter experts. Clear written communication skills, with the ability to explain your work to stakeholders, team members, and other Stripes. Ability to leverage AI tools to accelerate development while applying rigorous critical thinking and professional judgement to review, refine, and validate all outputs. Preferred qualifications One or more areas of specialized knowledge (frontend, backend, infrastructure or other technologies) balanced with general skills and knowledge. Experience in code review practices, and an understanding of how to safely update production systems. Familiarity with navigating and managing work in large code bases. Experience leading small projects independently, and contributing to larger projects alongside peers. Ability to operate with high agency in navigating complex technical obstacles independently, knowing precisely when to unblock oneself and when to ask for help.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup Products team builds Stripe Atlas and other products that help founders start and run a company from anywhere in the world. We believe startups are one of the most effective ways to solve the world’s problems, and we want to give founders a running start—and keep them running. We help founders form companies, raise capital, execute critical legal agreements, access the internet’s best tools, and automate their operations while feeling ambitious, smart, and assured. Our goal is to help more startups reach product-market fit, faster. Our team comprises high-agency, high-ownership product thinkers who genuinely care about founders. Everyone is responsible for making our products the best they can be and ensuring our roadmap contains the highest-impact work for our users. We have a broad and ambitious roadmap spanning global company formation, legal and financial workflows, AI-enabled operations, and products beyond Atlas. Delivering it requires strong technical leadership to shape future investments, de-risk complex initiatives, and build durable partnerships across Stripe. What you’ll do As a Staff Software Engineer on Startup Products, you will shape the technical strategy for the team while leading major 0→1 products from early exploration through launch and iteration. You will turn ambiguous opportunities into clear technical plans, align teams around those plans, and remain hands-on throughout execution. You will work across product surfaces, services, APIs, data models, and integrations with internal and external systems. You will partner closely with Product, Design, Legal, Data, Operations, and engineering teams across Stripe to create experiences that make complex and consequential tasks feel simple and trustworthy for founders. Responsibilities Define and drive technical strategy across Startup Products, connecting near-term product delivery to a cohesive, durable engineering vision. Lead large, ambiguous 0→1 initiatives from problem definition and architecture through implementation, safe launch, and iteration. Design, build, and maintain polished user experiences, reliable backend services, APIs, and systems. Identify technical risks, dependencies, and foundational investments early, creating incremental plans that de-risk the roadmap and accelerate future work. Partner with engineering teams across Stripe, building alignment and influencing their roadmaps and priorities when Startup Products depends on shared capabilities. Work directly with founders to understand their needs and translate complex legal, financial, and operational workflows into intuitive products. Raise the team’s engineering bar through clear standards, strong documentation, mentoring, and constructive technical feedback. Advise product and engineering leadership on emerging opportunities, technical constraints, and investments needed to support the team’s long-term ambitions. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of software engineering experience, with a track record of owning large, ambiguous systems end-to-end. Demonstrated experience defining and delivering large, ambiguous software initiatives from early product and technical exploration through production launch. Strong full-stack engineering skills, including experience building reliable backend services and polished user-facing product experiences. Ability to create technical direction and align teams with different priorities and constraints without relying on direct authority. Product-minded engineering judgment, with a deep commitment to understanding users and delivering meaningful outcomes for them and the business. Excellent written and verbal communication, with the ability to move between strategic discussions and detailed technical decisions. A high quality bar and attention to detail across product experience, implementation, reliability, and operational readiness. Preferred qualifications Experience with early stage startups and a deep understanding of the challenges founders face all over the world. Experience building 0→1 products and taking them from concept through launch and iteration. Experience building products involving legal, financial, compliance, or other complex and high-trust workflows. Experience building AI-powered product experiences or platforms that safely automate consequential user tasks. Experience with Ruby, and/or TypeScript. We care more about strong engineering fundamentals and the ability to learn than expertise in a particular language or framework.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model, whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point of sale at their next event. What you’ll do We are looking for a Software Quality Assurance Engineer to join the Stripe Terminal Device Software Quality Assurance team. In this role, you will own the quality assurance process and results for firmware and device operating system components across our payment terminal devices. You'll work closely with software development teams to define quality standards, develop test strategies, and drive software quality improvements through technical expertise and process enhancements. Responsibilities Own software quality for Terminal device software components, including firmware and the device operating system, and ensure software quality targets are met for customers. Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot tests before branch cut. Deeply understand customer use cases, Product Requirements Documents, and Software Design Documents. Work with developers to create test plans that improve coverage across configurations, user scenarios, and reliability testing. Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios. Validate devices with enterprise network configurations and security types. Design and execute testing for power performance, battery behavior, sleep and wake reliability, and resilience under extended or degraded operating conditions. Design, build, and maintain lab setups and test environments that reflect production-like usage conditions and support repeatable validation. Co-lead software quality incident remediation with engineering teams, including root cause analysis and solution development. Establish and maintain software quality assurance processes, and influence cross-functional teams at Stripe and drive quality and process improvements. Create and optimize test cases. Collaborate with automation engineers to expand automated test coverage, guide manual software quality assurance team members in high-quality software testing, and mentor junior software quality engineers on technical skills, test design, work quality, and efficiency. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree in computer science, software engineering, or a related technical field 4+ years of software quality assurance experience for embedded systems or firmware, including analyzing software changes and assessing their impact on test coverage by reviewing release notes and software design documents Experience developing test strategies, test plans, and test cases based on product requirements Ability to identify the root causes of software defects and proactively identify and mitigate risks Strong leadership, communication, ownership, and influencing skills to drive quality improvements across teams, along with excellent verbal and written English communication skills Preferred qualifications Experience with payment terminal devices, EMV certification, or Payment Card Industry compliance Knowledge of embedded systems, real-time operating systems, and firmware development Familiarity with payment processing systems or financial technology Track record of mentoring junior team members on technical skills and test design

Who we are About the team Financial Connections is Stripe's open banking platform, enabling businesses to securely access consumer-permissioned financial data. Our platform connects to thousands of financial institutions, powering use cases from account verification to risk assessment to personal financial management. Across the Financial Connections Engineering org, we focus on delivering high-quality, enriched bank data at scale — building the ML systems that transform raw financial data into actionable signals for both internal Stripe teams and external merchants. Our ML work spans transaction categorization, risk scoring, data enrichment, and the development of intelligent systems that improve data quality across our network. We operate at the intersection of fintech infrastructure and applied machine learning, solving problems that directly impact Stripe's ability to serve millions of businesses and consumers. What you'll do We're looking for machine learning engineers who want to build intelligent systems that provide financial data at scale. You'll play a key role in designing, training, and deploying ML models that improve the quality, accuracy, and usefulness of financial data across Stripe's ecosystem. Responsibilities Design, build, train, evaluate, deploy, and own ML models in production that improve transaction categorization, risk scoring, and data enrichment across Financial Connections Design and build large-scale ML systems that operate on diverse financial data from thousands of institutions Experiment and iterate on ML models (using tools such as PyTorch, TensorFlow, XGBoost) to achieve key business goals around data quality and accuracy Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product, data science, and engineering partners across Stripe to identify opportunities where ML can improve outcomes for merchants and consumers Engage with the latest ML/AI developments and take calculated risks in transforming innovative ideas into productionized solutions Mentor engineers and contribute to a strong ML engineering culture within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of industry experience building and shipping ML systems in production Proficient with ML libraries and frameworks such as PyTorch, TensorFlow, XGBoost, as well as Spark Hands-on experience in designing, training, and evaluating machine learning models Hands-on experience in productionizing and deploying models at scale Hands-on experience in orchestrating data pipelines and efficiently leveraging large-scale datasets Strong collaboration skills and the ability to work across teams and contribute to peers' success Ability to thrive with a high level of autonomy and responsibility and an entrepreneurial mindset Preferred qualifications MS or PhD degree in ML/AI or a related field (e.g., math, physics, statistics, computer science) Experience in fintech, open banking, or financial data domains Experience with NLP, LLMs, or text classification at scale Experience in adversarial or noisy-data domains such as fraud detection, risk modeling, or data quality Proven track record of building and deploying ML systems that have effectively solved ambiguous business problems Experience with deep learning architectures, including transformers

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Service Infrastructure enables Stripe’s engineers to build and ship products using efficient, reliable, service oriented architectures. This organization sits at the boundary between Infrastructure and Product where they engineer Stripe’s service frameworks, standard user-facing API semantics, async orchestration platforms, developer tooling, and mission critical product infrastructure (e.g. webhook fulfillment). Key priorities for this group include delivering an amazing internal developer experience, enabling Stripes to effectively leverage Infrastructure platforms, and driving systemic improvements to Stripe’s API availability. What you’ll do As an Engineering Manager of Managers within the Service Infrastructure organization, you will lead multiple teams, collaborate with infrastructure and product engineering leaders, and advance Stripe’s architecture. You will operate some of the company’s most critical services and you will collaborate with Stripe’s product engineering teams to develop frameworks and abstractions that accelerate the company’s most important product launches. Responsibilities Collaborate with high-visibility teams and their stakeholders to support key engineering initiatives. Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports. Understand user needs and pain points to prioritize the right engineering work at the right time to enable product engineers to ship new features quickly and reliably. Work with leaders across the company to drive improvements to Stripe’s architecture. Lead and manage processes to help infra teams do their best work and interface effectively with the rest of Stripe. Manage and grow a team of engineers and engineering leaders, including line managers, to deliver high business impact projects on schedule with high-quality. Partners with our recruiting team to attract and hire top talent, and define the overall hiring strategies for your team. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 2+ years of experience being a manager of managers (leading managers and senior ICs) of teams of at least 25 people. 3+ years of experience managing teams that ship and operate critical distributed system infrastructure. Led staff or principal engineers with a track record of driving alignment between highly technical collaborators on architectural or strategic decisions. Managed effective incident response processes and on-call rotations. Managed engineering teams working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products). Effectively managed demanding/conflicting stakeholder and partner relationships. Experience driving business and product success in a highly cross-functional organization with a high level of autonomy and responsibility. Successfully built a team, defined its mission, and executed on its goals. Experience recruiting, mentoring, and retaining great people that fulfill this mission. Worked effectively cross-functionally and are able to think rigorously, communicate effectively, and make or coordinate hard decisions and tradeoffs. Experience leading partially remote teams and colocated teams in distant geos. Encourages a healthy work environment that’s both challenging and supportive. Preferred qualifications 8+ years of management experience, including 5+ years of being a manager of managers. Strong written and verbal communication skills for different audiences (leadership, users, company-wide). Experience changing culture across large organizations. Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc). Experience building products using static (Java) and dynamically (Ruby) typed programming languages. Experience developing with and contributing to open source framework ecosystems. Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering organizations. Experience building with cloud primitives from AWS or other cloud providers

Who we are About Bridge We’re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world’s leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. What you’ll do We are looking for a Product Analyst to join our Data team at Bridge. You'll own the data strategy for customer experience at Bridge, spanning two closely linked areas: Payments quality — transaction speed, uptime/reliability, error rates, and support ticket trends across our payment rails and products. Product experience — how customers interact with Bridge's dashboard, onboarding flows, and other surfaces, and where friction is costing us adoption or trust. This focus area may shift over time as the business evolves, and we're looking for someone who can adapt their scope accordingly — spinning up their knowledge of different product areas, creating new analyses and instrumentation as priorities emerge or change. This is a high-ownership seat: you'll be the primary data voice for your focal area, expected to identify what matters, build the pipelines and analysis to prove it, and drive decisions from insight through to shipped outcomes — with real latitude to define how you get there. Responsibilities Own the data needs for your focal area end-to-end: define and refine the right metrics, build the pipelines to source them, and drive them into decisions — without needing significant hand-holding. Analyze payments quality signals (latency, uptime, failure/error rates, support ticket volume and themes) to identify where customers are experiencing friction and quantify the business impact. Analyze product and UX data (dashboard usage, onboarding funnels, feature adoption) to find opportunities to improve the customer journey. Design, build, and maintain robust, well-documented data pipelines and ETL processes that make customer experience data easy to access, trust, and query across the company. Write and maintain production-quality SQL and pipeline code in Databricks, with work version-controlled and reviewed via GitHub. Build and maintain dashboards and self-serve tools that let Product, Engineering, and Support teams monitor customer experience metrics without depending on ad hoc requests. Partner cross-functionally with Product, Engineering, and Support/Operations to translate findings into concrete product and process improvements. Proactively flag emerging issues or trends in payments quality or product experience before they become customer-facing problems. Continuously improve data quality, documentation, and tooling for your focal area as Bridge's product and scale evolve. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience as a data analyst or in a similar analytics role, ideally at a payments, fintech, or high-growth technology company. Excellent SQL skills, with experience querying and modeling data in a modern warehouse/lakehouse environment (e.g., Databricks). Hands-on experience building and maintaining data pipelines and ETL processes, and comfort working with version control (GitHub) as part of a technical workflow. Strong analytical and diagnostic skills — able to independently investigate a problem, identify root cause, and turn findings into a clear recommendation. Experience building dashboards and visualizations that communicate insights clearly to both technical and non-technical stakeholders. Demonstrated ability to work independently, take ownership of a focal area, and manage multiple concurrent priorities with minimal oversight. Strong written and verbal communication skills, with the ability to explain technical or data-driven findings to non-technical audiences. Preferred qualifications Experience analyzing payments data specifically (transaction quality, uptime/reliability, support ticket trends) or product/UX data (onboarding, dashboard engagement, funnels). Programming experience (e.g., Python) and familiarity with data manipulation libraries (e.g., pandas). Experience working in a fast-paced startup or high-growth environment where priorities and scope shift with the business.