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Samsara
Actively Hiring66 open positions matching criteria
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Samsara AI team builds end-to-end AI solutions for our customers as well as core ML infrastructure for Samsara. As a Staff Machine Learning Engineer, you will be working with petabyte-scale sensor, diagnostic, video, and text data to solve critical problems for Physical Operations customers, globally. You will work closely with ML Engineers and Scientists, as well as full-stack and firmware engineers to deliver core product features, services, and optimizations. This is a remote position open to candidates residing in Canada. This position requires travel up to 5% of the time. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: Lead design and implementation of critical AI product initiatives on Edge devices. Develop both tactical AI solutions as well as more strategic and longer term research. Work with petabyte-scale data from customer operations including text, transactions, diagnostics, sensor, camera, and location data. Partner across business units to explore and prototype new AI experiences and optimize the ML model performance on edge devices. Stay connected to industry and academic research and adopt novel technology that suits Samsara’s needs. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 8+ years experience as a Machine Learning Engineer. Profound experience in optimizing ML models and systems for Edge compute constraints. Coding in python or similar. Coding in C++ or Rust. Strong functional knowledge of the iterative machine learning product development process. Experienced in developing and shipping production code at large scale. Ability to distill informal or ambiguous customer and business requirements into crisp problem definitions. Proven ability to communicate verbally and in writing to technical peers and leadership teams with various levels of technical knowledge. Experience coaching and mentoring ML Engineers. An ideal candidate also has: Proficiency in self-serving with data for experiments and model training at scale. An established record of successful high impact deliveries in AI. Deep knowledge in state of the art Computer Vision and multi-model models. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $170,400 — $234,300 CAD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Samsara AI team builds end-to-end AI solutions for our customers as well as core ML infrastructure for Samsara. As a Staff Machine Learning Engineer, you will be working with petabyte-scale sensor, diagnostic, video, and text data to solve critical problems for Physical Operations customers, globally. You will work closely with ML Engineers and Scientists, as well as full-stack and firmware engineers to deliver core product features, services, and optimizations. This is a remote position open to candidates residing in the United States. This position requires travel up to 5% of the time. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: Lead design and implementation of critical AI product initiatives on Edge devices. Develop both tactical AI solutions as well as more strategic and longer term research. Work with petabyte-scale data from customer operations including text, transactions, diagnostics, sensor, camera, and location data. Partner across business units to explore and prototype new AI experiences and optimize the ML model performance on edge devices. Stay connected to industry and academic research and adopt novel technology that suits Samsara’s needs. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 8+ years experience as a Machine Learning Engineer. Profound experience in optimizing ML models and systems for Edge compute constraints. Coding in python or similar. Coding in C++ or Rust. Strong functional knowledge of the iterative machine learning product development process. Experienced in developing and shipping production code at large scale. Ability to distill informal or ambiguous customer and business requirements into crisp problem definitions. Proven ability to communicate verbally and in writing to technical peers and leadership teams with various levels of technical knowledge. Experience coaching and mentoring ML Engineers. An ideal candidate also has: Proficiency in self-serving with data for experiments and model training at scale. An established record of successful high impact deliveries in AI. Deep knowledge in state of the art Computer Vision and multi-model models. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $178,640 — $319,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...Staff or Senior Firmware Engineer
STCE & Maintenance
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About this role: Samsara’s cloud-connected sensor platform collects observations about the world in near real-time. Samsara builds an extensive set of products, including battery-powered, wireless sensors, Linux-based IoT gateways, and Internet-connected dashcams. These devices are the building blocks Samsara uses to construct enterprise solutions for a wide range of verticals, including commercial fleet management and industrial monitoring. Through a unique integration of sensor data such as GPS, acceleration, temperature, video, and more, we enable our customers to gain greater insights into operations, identify and eliminate inefficiencies, and react to alerts all in near real-time. As a Senior Embedded Software Engineer at Samsara, you will develop software that runs on millions of devices, deployed by our industrial and enterprise customers. You’ll tackle challenges including evaluating and selecting hardware components, bringing up new hardware platforms and sensors, building systems to gather data and detect meaningful events, and structuring recorded data to allow efficient analysis across thousands of devices while providing deep insights into individual events. We use C for our MCU-based platforms, Golang for embedded applications on Linux-based gateways and backend services, Google protocol buffers to structure data, and various AWS technologies to process and store data. Experience with these exact technologies is not required. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. Click here to learn more about Samsara's cultural philosophy. In this role, you will: Shape the hardware, not just the code that runs on it. Sit in reviews with our electrical engineers and argue for the right SoC, amount of flash/RAM, and combination of sensors, then prove those choices out on prototypes that reach real customers in months, not years. Be the first person to make a new board do anything at all. Bring up new platforms and prototypes from virgin silicon: configure I/O, get SPI, I2C, UART, BLE talking, debug system init, validate the design, and turn unproven hardware into a product. Own the layers everything else depends on. Peripheral drivers, secure bootloaders, device firmware updates, as well as the core management layers like power and connectivity, that determine whether a device in the field quietly recovers on its own or becomes an RMA. Chase every microamp. Design protocols and hardware management for battery-powered sensors and gateways where the gap between good firmware and great firmware is measured in years of device life. Work with the people who ship the whole product. Partner with product, full-stack, mobile and quality engineers so the data your firmware produces arrives intact and useful as it lands in the hands of dispatchers, fleet managers, and technicians who depend on it every shift. Raise the bar for the engineers around you. At the Senior level, you are a force multiplier for your team. Through thoughtful designs, rigorous reviews, hands-on mentorship, and sound technical judgment, you help other engineers deliver better work. You lead by example, strengthen engineering practices, and connect technical decisions to customer and business outcomes. You bring clarity to ambiguous problems, act with intellectual honesty and urgency, and deliver high-quality solutions iteratively. What you bring 8+ years building firmware for resource-constrained systems , You have delivered reliable firmware where memory, processing power, energy and timing are all scarce, and you know how to measure, optimize and make deliberate trade-offs between them. You have led firmware development for several new products end to end. You have taken firmware from initial concept through architecture, technical implementation, validation, and product launch, providing hands-on technical leadership throughout. Substantial bare-metal and RTOS experience - Zephyr, FreeRTOS, or equivalent. You have made scheduling, memory and timing decisions. Mutexes and semaphores are everyday tools for you. You have brought up new boards. First power-on of unproven hardware, at the bench with the electrical engineer who drew it up, working out whether the bug is in your code, a library, the schematic, or the part itself. Fluency in the low-level interfaces - SPI, I2C, UART, CAN, ADC and the ability to debug the seam between hardware and software. Real bench instincts. The usage of an oscilloscope, network analyzer, or RF spectrum analyzer, is how you form a hypothesis, not what you reach for after the print statements run out. Senior-level scope. You have led work spanning hardware, firmware, cloud and quality from concept to shipped product. You have consistently driven consensus across teams. Cross-layer judgment. You can trace how a decision at the driver level surfaces in a customer's experience three layers up, and you make that trade-off on purpose. Fluency in C. You know what the compiler is doing, and you can read a linker map, a stack trace, or a corrupted heap without guessing. You write things down. Design docs, review comments and post-mortems that other engineers can actually act on. You ship fast without shipping badly. Comfortable iterating on customer feedback at speed, backed by automated testing and code you would be content to inherit. You use AI smartly. It’s part of your every day work flow and multiplies your output without watering things down. What will set you apart BLE at depth - You understand what’s going on down the PHY and can build orchestration for the system to use in a performant and power efficient way. Cellular IoT - LTE-M or NB-IoT modem integration, power state management, and the certification gauntlet (FCC, PTCRB, carrier approval). Securing embedded systems end to end - secure boot, firmware signing, cryptography, and key management that survives contact with manufacturing. OTA and device firmware update at fleet scale - A/B partitions, rollback, and the discipline of never bricking a device you cannot physically reach. You’ve been on the factory floor - You have an understanding of the processes behind the mass production and quality assurance of electronics. You have a track record of fixing production show stoppers. Automatically included at the end of external job posts: At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact. Benefits Our target total compensation market position is in the top 25% of all software and hardware companies. Our employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, team based incentive schemes, health benefits, personal development, Samsara for Good fund, and much, much more. Take a look at our Total Rewards site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $162,400 — $290,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role The way software gets built is changing fast. AI agents are starting to write, review, and ship code alongside engineers — and our Developer Experience team sits right in the middle of figuring out what that actually looks like at Samsara. We build the tooling and infrastructure that Samsara's engineers use every day. Our "customers" are the people building the products that keep millions of workers safe and physical operations running. When we make their day better, every product team at Samsara benefits. We're hiring a Staff Software Engineer to help set technical direction for the team. You'd be working on everything from our CI/CD pipelines to the AI coding agents engineers will rely on to do their jobs. It's a small team with a lot of surface area, and the work you do here shows up across the whole engineering org. This role is remote and open to candidates based in the US. You might be a good fit if: You've actually built things with AI coding agents — not just used them. You have opinions about what works, what doesn't, and where this is all heading. You like work where a small change you make ripples out to help a lot of people. You care about what Samsara does. The software we build helps keep grocery shelves stocked, lights on, and workers safe on the job. You're genuinely curious and like learning new things. The tech landscape here moves quickly and we're all figuring it out together. You think of engineers as real people, not tickets. You're happy to sit with them, watch how they work, and dig into the small frustrations that add up. You work well with others. We move faster when we move together. In this role, you'll: Help shape the technical direction of our developer platform — CI/CD, build systems, and the AI agents engineers interact with daily Design and build AI agents that take real work off engineers' plates: coding, code review, test generation, release automation, and incident response Scale our tooling so it can keep up as the engineering org grows, without sacrificing reliability or developer happiness Standardize tools and practices so good ideas spread instead of getting reinvented on every team Raise the technical bar through code reviews, design discussions, and mentorship Partner with engineering leadership on the bets worth making, and be honest about tradeoffs Represent Samsara externally when it makes sense — talks, open source, helping us become a place great engineers want to work Live out our cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team Minimum requirements: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 8+ years building software, with at least 2 years in an architect or technical leadership role Strong programming and design fundamentals 4+ years working on large-scale distributed systems 4+ years leading technical projects across multiple teams Nice to have: Experience building developer platforms, internal tooling, or CI/CD for a large engineering org (hundreds of engineers or more) You've shipped real work with AI coding tools (Claude Code, Cursor, Copilot, custom agents) — not just tried them out Strong skills in Go, Python, TypeScript, or a similar language A track record of making engineers measurably faster — quicker builds, easier deploys, less toil, happier developers Comfort working in ambiguity and getting teams aligned without needing formal authority The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $162,400 — $290,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role The way software gets built is changing fast. AI agents are starting to write, review, and ship code alongside engineers — and our Developer Experience team sits right in the middle of figuring out what that actually looks like at Samsara. We build the tooling and infrastructure that Samsara's engineers use every day. Our "customers" are the people building the products that keep millions of workers safe and physical operations running. When we make their day better, every product team at Samsara benefits. We're hiring a Staff Software Engineer to help set technical direction for the team. You'd be working on everything from our CI/CD pipelines to the AI coding agents engineers will rely on to do their jobs. It's a small team with a lot of surface area, and the work you do here shows up across the whole engineering org. This role is remote and open to candidates based in the US. You might be a good fit if: You've actually built things with AI coding agents — not just used them. You have opinions about what works, what doesn't, and where this is all heading. You like work where a small change you make ripples out to help a lot of people. You care about what Samsara does. The software we build helps keep grocery shelves stocked, lights on, and workers safe on the job. You're genuinely curious and like learning new things. The tech landscape here moves quickly and we're all figuring it out together. You think of engineers as real people, not tickets. You're happy to sit with them, watch how they work, and dig into the small frustrations that add up. You work well with others. We move faster when we move together. In this role, you'll: Help shape the technical direction of our developer platform — CI/CD, build systems, and the AI agents engineers interact with daily Design and build AI agents that take real work off engineers' plates: coding, code review, test generation, release automation, and incident response Scale our tooling so it can keep up as the engineering org grows, without sacrificing reliability or developer happiness Standardize tools and practices so good ideas spread instead of getting reinvented on every team Raise the technical bar through code reviews, design discussions, and mentorship Partner with engineering leadership on the bets worth making, and be honest about tradeoffs Represent Samsara externally when it makes sense — talks, open source, helping us become a place great engineers want to work Live out our cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team Minimum requirements: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 8+ years building software, with at least 2 years in an architect or technical leadership role Strong programming and design fundamentals 4+ years working on large-scale distributed systems 4+ years leading technical projects across multiple teams Nice to have: Experience building developer platforms, internal tooling, or CI/CD for a large engineering org (hundreds of engineers or more) You've shipped real work with AI coding tools (Claude Code, Cursor, Copilot, custom agents) — not just tried them out Strong skills in Go, Python, TypeScript, or a similar language A track record of making engineers measurably faster — quicker builds, easier deploys, less toil, happier developers Comfort working in ambiguity and getting teams aligned without needing formal authority The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,800 — $212,850 CAD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role Maps are part of nearly everything Samsara builds. Vehicles, routes, sites, assets, and safety workflows all depend on knowing where things are and how the physical world fits together. The Maps team is building the shared geospatial platform that makes that possible. We source, ingest, enrich, and serve the map data that Samsara's product teams use every day: from road networks and points of interest to addresses, boundaries, and customer-specific map context. Our customers are the engineers building products for millions of workers and the businesses that depend on them. When our data and APIs are accurate, reliable, and easy to use, every team building location-aware experiences at Samsara moves faster. We're hiring a Staff Software Engineer to help set the technical direction for this platform. You'll work across the geospatial stack: building data ingestion and processing pipelines, modeling and serving map data, improving map matching and routing foundations, and creating APIs that make spatial capabilities reusable across Samsara. It's a small team with broad ownership, and the systems you build will become foundational infrastructure for teams across the company. This role is remote and open to candidates based in the US. You might be a good fit if: You enjoy working with internal and external customers to iterate and build software platforms You care about what Samsara does. The software we build helps keep grocery shelves stocked, lights on, and workers safe on the job. You work with urgency and think through the best solutions for the opportunities, requirements, and scale in front of you. You work well with others. We move faster when we move together. In this role, you'll: Shape the technical direction of the Maps teams Build geospatial systems and integrations that support foundational features across most Samsara products. Scale our offerings to continue to support storage, query and computational load of the real-time features dependent on them Consolidate existing team-specific geospatial solutions into scalable platform-wide offerings. Build agentic solutions that allow our customers to self-serve the data they want to see how they want to see it. Raise the technical bar through code reviews, design discussions, and mentorship Partner with engineering leadership on the bets worth making, and be honest about tradeoffs Represent Samsara externally when it makes sense — talks, open source, community engagement with the mapping/geospatial ecosystem Live out our cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team Minimum requirements: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 8+ years building software, with at least 2 years in an architect or technical leadership role Strong programming and design fundamentals 4+ years working on large-scale distributed systems 4+ years leading technical projects across multiple teams Nice to have: Experience with GIS technologies and spatial analysis, including PostGIS, spatial SQL, GeoPandas/Shapely, QGIS, and geospatial data validation Familiarity with geospatial data formats and open mapping ecosystems, including GeoParquet, OpenStreetMap (OSM), and OSM PBF; experience ingesting, transforming, validating, or serving these datasets Comfort working in ambiguity and getting teams aligned without needing formal authority The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $162,400 — $290,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara Technologies India Private Limited is looking for a Staff Engineer to join the Platform & Infrastructure organization, which is responsible for building foundational systems that drive software products. Examples include areas such as Reporting/Automations/Enterprise capabilities to support our rapidly growing footprint of customers and foundational infrastructure capabilities such as container orchestration/data storage/real-time data ingestion/GraphQL execution to power Samsara engineering. As a Staff Engineer at Samsara, you will help us spearhead the technical direction for the organization, be a technical leader that brings fresh ideas and expertise to guide the team’s technical design and architecture and enable increasingly complex features and customer use cases. You will work on specific projects critical to Samsara’s needs alongside other highly-skilled Samsara engineers and push Samsara’s technical capabilities forward. This role is hybrid - 3 days per week in the office. Office address: PRESTIGE TECH PARK, Kadubeesanahalli, Bengaluru, Karnataka 560103, India You should apply if: You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: Drive technology choices, implementing services, and/or establishing architectural patterns that have a broad and lasting impact on Samsara's platform Identify opportunities and initiate strategic conversations to influence the direction of platform technology and engineering culture Architect, design, and develop software that enables Samsara to operate at scale Lead teams in delivering products and capabilities that contribute to Samsara’s products and revenue Deliver impact by solving the hardest technical problems and enabling products to reach the market quickly and successfully with high quality Keep a platform-first approach while collaborating with our infrastructure and product teams to build products, tools, and solutions. Act as a multiplier for the team, elevating the impact and output of every team member Contribute to Samsara’s engineering brand by representing Samsara in external-facing forums Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Bachelor’s Degree in Computer Science/Engineering or equivalent practical experience 12+ years of experience in software design, development, and algorithm-related solutions with at least 4 of those years in an architect or leadership role Stellar programming/coding fundamentals 4+ years of experience building large-scale distributed systems 4+ years of experience leading cross-organization projects Expertise working with web services at a massive scale deployed on Cloud providers such as AWS, GCP or Azure An ideal candidate also: Has 15+ years of relevant industry experience in software development Enjoys leading and mentoring engineers to think about systems - their life cycles, edge cases, and failure modes Enjoys fostering collaboration among engineers with different focuses (frontend, mobile, firmware, vision, ML) Is an expert in writing high-quality, performant, and maintainable code in a modern programming language Production experience working with Javascript and/or client-side code Expertise working on large-scale enterprise software applications Demonstrated ability to ship production-quality software in a dynamic environment Expert-level knowledge of at-scale stream-processing decision engines #LI-Hybrid Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
View more...AI Engineer, Customer Success
Customer Success
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara's Commercial Customer Success team supports hundreds of customers who depend on our platform every day to manage their fleets, equipment, and operations. These customers don't just need software — they need a partner who helps them get to value fast, identifies and mitigates risk, and keeps finding new ways to put Samsara to work for their business. We're building the AI infrastructure to make that possible at scale. And we need an applied AI specialist to build it — and own it. As an embedded AI Engineer in Customer Success, you'll design, build, test, deploy, and continuously maintain agentic solutions that power this next chapter. You'll own the full lifecycle: from the first prompt through production, from launch through every iteration as our Customer Success playbooks evolve, and as our product ships new features and real-world performance data surfaces what needs to change next. The agents you build will only be as good as the care you put into keeping them relevant and reliable over time. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. Your core responsibility is the full lifecycle of Samsara's customer-facing AI agents In this role, you will: Build: Design agent architectures, write prompts, integrate with external systems (Salesforce, Samsara platform, Customer Success tools), and write clean Python code that the team can maintain. Test: Define success criteria and evaluation frameworks before you write the first line of code. Build automated test suites that cover real-world scenarios, edge cases, and known failure modes. Deploy: Own the deployment, versioning, and rollback plan for every agent. Ensure agents are production-ready before they reach CSMs or customers. Monitor: Track agent performance in production — monitor accuracy, latency, failure rates, and customer outcomes. Detect drift before anyone has to tell you something's wrong. Maintain & Iterate: Update agents continuously as Samsara's product evolves, Customer Success playbooks change, and real-world data indicates what needs improvement. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices WHAT YOU'LL ACCOMPLISH In your first 30 days Embed with the Commercial Customer Success team to understand what Customer Success Managers actually do — their workflows, their friction points, and the customer moments that move the needle Get fluent in Samsara's platform, data model, and existing Customer Success tooling stack Define success metrics and an evaluation framework for the first agent on the roadmap — before you write a single line of code In your first 90 days Ship the first production agentic solution that meaningfully improves customer outcomes that lead to revenue retention and/or growth Build the monitoring and iteration loop from day one — so you have a clear signal on what's working, what's drifting, and what needs to change Spec the second agentic solution to detect and mitigate risk within accounts and start building, applying lessons from the first Provide an estimated start date for the value gap detection and product consultation — identifies underutilization and leads product consultations via text or call. By the end of your first year Own a portfolio of three or more production agentic solutions running reliably in the Commercial Customer Success motion — and a clear maintenance cadence that keeps them current as the product and playbooks evolve Demonstrate the impact of agentic solutions on reduced customer time to value, reduced time spent detecting and resolving risks, and increased retention Have a track record of improving solutions after launch: performance improvements measured in real customer outcomes, not just benchmark scores Be the go-to expert at Samsara for customer-facing agentic AI development — advising Customer Success leadership on what to build next, what to retire, and how to evaluate ideas before committing to them Help define what great looks like for ing at Samsara, setting a standard others can build on towards using AI to expand the pipeline Minimum requirements for the role: Hands-on experience building and maintaining production LLM-based agents or automations Python proficiency and a track record of connecting AI to external systems: CRMs, APIs, customer data, and operational tools The discipline to define what success looks like before you start building — and an eval framework that catches problems before your users do A genuine curiosity about Customer Success workflows and customer problems, not just the technical challenge Intellectual honesty about what AI can and can't do well — and the judgment to design guardrails and fallback paths accordingly 3+ years of software engineering or technical experience, with at least 1 year working hands-on with LLMs or AI agents in a production environment Experience in a B2B SaaS environment An ideal candidate also has: Direct experience with Anthropic Claude or similar LLM APIs A background working with or alongside a Customer Success or Revenue Operations team Experience building regression test suites or eval frameworks for non-deterministic AI systems Familiarity with Salesforce, Gainsight, or similar CRM and Customer Success platforms WHY THIS ROLE, WHY NOW You'll be first: This function doesn't exist yet. You'll define the role, the standard, and the playbook for ing in Customer Success The problem is real: A Customer Success Manager managing 350+ accounts can't do everything manually. AI agents aren't a nice-to-have — they're what makes this motion sustainable at Samsara's scale. The timing is right: The models have caught up to the use cases. Samsara has the customer data, the platform context, and the Customer Success team to make these agents genuinely powerful. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $105,910 — $160,200 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
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