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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Support Technology builds the systems and platforms that power how Toast supports restaurants across every stage of their journey. Our teams work at the intersection of customer experience, agent experience, and intelligent systems, developing the capabilities that enable scalable, high-quality support across channels. Support Tech is responsible for a broad ecosystem that includes agent tooling, customer-facing support experiences, communications infrastructure, and the emerging platform capabilities that enable AI-assisted support. These systems work together to help restaurants resolve issues quickly, access the help they need, and operate their businesses with confidence. As Toast continues to grow, the support platform must evolve to handle increasing scale and complexity while improving the overall customer experience. Support Tech plays a critical role in shaping how that platform develops, ensuring that our systems remain reliable, extensible, and capable of supporting new experiences and capabilities over time. About This Role We are building the Customer Experience Platform that will define how Toast supports restaurants at scale. As Senior Principal Engineer for Support Tech, you will serve as the LOB-level technical leader responsible for defining and driving the multi-year strategy that shapes how Toast delivers support. You will translate business strategy into coherent technical direction, align engineering investments with measurable customer and operational outcomes, and guide the architectural evolution of the support platform. This role extends beyond ownership of individual systems or services. You will help define how core components of the support ecosystem — including AI-assisted capabilities, contact center infrastructure, agent tooling, and customer-facing support experiences — work together as a unified platform. You will partner closely with engineering, product, design, and Care leadership to establish a shared technical vision, make high-impact architectural decisions, and ensure that our platform continues to scale as new capabilities and experiences are introduced. Success in this role requires strong systems thinking, sound architectural judgment, and the ability to bring clarity to complex technical environments. You will help strengthen engineering leadership across the organization, guide teams toward durable platform solutions, and ensure that our technology investments translate into meaningful improvements for both restaurants and the Care teams that support them. A day in the life (Responsibilities) Define and drive the multi-year technical strategy for the Support Tech platform, ensuring alignment with company goals and long-term customer experience outcomes. Lead architectural direction for critical platform capabilities that support customer and agent support experiences, including contact center infrastructure, AI-assisted support systems, and internal agent tooling. Evaluate and de-risk major technical investments such as platform migrations, vendor integrations, and large-scale architectural changes. Ensure that evolving systems across Support Tech operate as a coherent and extensible platform rather than a collection of disconnected tools or services. Partner with product, design, and Care leadership to translate strategic goals into scalable technical solutions that improve support outcomes and operational efficiency. Establish architectural principles and engineering standards that guide teams toward durable, scalable platform solutions. Provide technical leadership and mentorship to senior engineers, helping raise the overall engineering bar across the Support Tech organization. Influence technical direction across multiple teams and functions, aligning stakeholders around shared platform decisions and long-term strategy. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 10+ years of experience in software engineering, with a strong background building and evolving large-scale distributed systems and customer-facing platforms. Demonstrated experience defining technical strategy or architecture for complex platforms spanning multiple systems and teams. Strong systems thinking and platform design experience, with the ability to connect individual services and tools into coherent technical ecosystems. Proven ability to lead high-impact architectural decisions and guide organizations through complex technical transitions. Experience influencing technical direction across teams and collaborating with product, design, and operational partners to deliver meaningful business outcomes. Strong communication skills and the ability to articulate complex technical ideas clearly to both technical and non-technical stakeholders. A track record of mentoring senior engineers and raising the engineering bar within an organization. Experience working on customer experience platforms, workflow systems, or other complex operational software environments is strongly preferred. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Pay Range $246,000 — $394,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants. In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you. A day in the life (Responsibilities) Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week Build, run, and improve core backend systems alongside a collaborative, supportive team. Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale. Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams Partner with product and design to influence what we build and how we build it Contribute to and elevate team standards through thoughtful code reviews and technical discussions Mentor and provide technical guidance to other team members What you'll need to thrive (Requirements) 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar). Experience owning and operating production systems. A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions Ability and motivation to learn quickly and apply knowledge to solve real problems A hunger to take on challenging projects and build systems that operate at massive scale. Above all, we’re looking for a strong engineer with solid fundamentals. Our Tech Stack A core of Java & Kotlin based backend services React SPAs leveraging Tailwind, GraphQL and Storybook. Android app built in Java & Kotlin running in the restaurant Claude Code and similar AI agentic development tools as part of daily engineering PostgreSQL and DynamoDB as core persistence And many more technologies that help us build a top class platform. **This is a hybrid role requiring in-office collaboration two days per week in our Dublin office .** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Responsibilities Toast is looking for self-motivated individuals who love building great software and want to have fun while doing it. Our engineering teams offer opportunities to work on a variety of impactful areas, including Android and iOS development, web front-end, back-end infrastructure, AI/machine learning models, cybersecurity and compliance, and more. You could contribute to designing user-friendly interfaces, building secure and scalable systems in AWS using Java or Kotlin, applying machine learning for security and analytics, or creating tools for large-scale data processing. You’ll collaborate with talented mentors and engineers, gain hands-on experience with technologies like Python, TensorFlow, Splunk, and big data tools, and help empower restaurants through innovative technology. Whether you’re passionate about front-end design, advanced AI models, or cloud security, Toast has a role for you. Work on a an engineering team responsible for entire modules of Toast’s products Build, and maintain high performance, flexible, and highly scalable web and mobile applications Participate in designing, estimating effort, implementing, testing, debugging, configuring, integrating and documenting database, middle-tier and front-end code Develop AI powered tools that save our customers time and deliver better hospitality to their guests, Diagnose performance bottlenecks and implement optimizations Think in terms of the end-user and design accordingly Actively contribute to product design and feature selection discussions Participate in code reviews to ensure technical implementations meet functional requirements Build cutting edge tools for analytical data processing, explore the power of Toast data and build machine learning models Implement secure software development processes Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. Requirements: Currently enrolled in an academic program A passion for learning and a desire to understand what it takes to build software that empowers restaurants to thrive and do what they love Knowledge of at least one of the following: Java development Mobile software development (preferably with Android) SQL or NoSQL databases RESTful microservices Web front-end basics: HTML, CSS, and JavaScript Machine Learning and/or Generative AI development #LI-DNI #BI-DNI How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators. Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home. We're delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles. The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team. A day in the life (Responsibilities) Drive delivery of business outcomes, including planning, schedule, and execution Drive cross-team and cross-organization efforts with predictable results and excellent collaboration Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues Hire and develop new team members Coach individuals in professional and technical development Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization. What you'll need to thrive (Requirements) Experience leading and mentoring successful teams to drive predictable business results Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack Experience managing a mix of core contributions & away team engagements Experience delivering products on technologies such as GraphQL and microservices Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets A desire to build diverse teams that win together and prioritize customer success AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $230,000 — $368,000 USD Zone B $200,000 — $320,000 USD Zone C $180,000 — $288,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? Toast is looking for a Senior Software engineer to join our enterprise quick service restaurant team. You will get to work across the entire Toast platform, including our POS, backend, and front end systems. As a member of the enterprise team, you will help ensure that the product is being built to meet the new and expanding needs of these customers. About this roll * (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products Lead complex projects that improve functionality and reliability for our customers Partner with a wide array of teams across Toast Ensure quality by building automated testing for changes Roll* features out to customers, including monitoring for success Collaborate with UX and PM on the definition and design of features Mentor and coach other engineers Do you have the right ingredients* ? (Requirements) 5+ years experience building backend services and APIs Extensive experience working with an Object Oriented Language like Java or Kotlin, with a deep understanding of testing, quality, and best practices Experience shipping production services and balancing getting things done with platform stability and reliability Experience building backend services and APIs and scaling distributed systems Experience building android applications with kotlin is a plus Experience building front end applications is a plus Focused on delivering positive impact for Toast customers Enjoys working in a team environment with a shared code-base Excellent cross-team communication skills on complex technical topics AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Pay Range $115,000 — $165,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Technical Operations team makes Toast's engineering measurable. We connect tool and resource usage, engineering metrics, and customer outcomes into a single, trusted picture that executives, engineering managers, and developers use every day. If you are passionate about turning complex business and engineering processes into something teams can actually see, so they can spot bottlenecks and opportunities before they become major problems, use resources wisely, and ultimately deliver a better customer experience, this team is for you. We are a small, highly leveraged team. We index heavily into agentic engineering: AI agents are part of how we design, build, test, and operate our systems, and we expect you to push that frontier with us. A day in the life (Responsibilities) Serve as the team's technical lead, owning the end-to-end architecture and direction of our services, internal tools, and data systems, and driving significant projects from design through rollout Design and build the backend services and integrations that ingest engineering, tooling, and cost signals from multiple source systems, with clear APIs and data contracts rather than manual extracts Partner with our Product Owner to identify and define the biggest opportunities for impact, and collaborate with your teammates on end-to-end solutions Build the back-end that enables role-based reporting on engineering health, AI and tooling spend and ROI, and cost and capitalization, replacing recurring manual processes with durable, auditable, productized tools & analytics Own quality, reliability, and operational monitoring for business-critical reporting that leaders at every level depend on Mentor less experienced engineers and up-level the team through design reviews, constructive feedback, and agent-assisted engineering practices What you'll need to thrive (Requirements) 5+ years of software engineering experience designing, building, and operating production full-stack systems, including data-intensive systems that automate manual business/operational processes. Proven ability to drive significant projects to completion from design to rollout, informed by solid technical and business understanding, working with non-engineering stakeholders Proficiency in at least one modern programming language (for example Python, Kotlin, or TypeScript) Demonstrated, hands-on use of agentic engineering as a core part of how you work Strong backend, API integration, SQL and data modeling skills Proficiency in a modern web front-end stack sufficient to prototype visualizations, and review front-end work Ownership of the full lifecycle of what you ship from design reviews to automated testing, monitoring, and production support **This is a hybrid role where you will be based in the Dublin office two days per week** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: California, USA #LI-HYBRID #BI-HYBRID Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? Toast currently serves hundreds of multi-unit brands, including Caribou Coffee, Choice Hotels, Craveworthy Brands, WaBa Grill, Nothing Bundt Cakes, Papa Gino's & D'Angelo, Costa Vida Fresh Mexican Grill, and The Human Bean, among others. We are looking for a Senior Software Engineer to join our enterprise drive-thru team and help us build the best-in-class drive-thru solutions that enable significant future growth. You will get to work across the entire Toast platform, including our scalable backend, customer-facing web apps, and everything else in between. As a member of the Drive-Thru Enterprise team, you will help ensure our products are built to meet the evolving needs of these customers. You can read more on our Toast for Enterprise Page . About this roll * (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products Hands-on design and implementation of Android applications in Kotlin Lead complex projects that improve the functionality and reliability of our products Ensure quality by building automated testing for changes Contribute to the overall quality of the Android and backend systems Collaborate with UX, PM, QA, and Engineering to define, design, and build best-in-class solutions in a complex and fast-moving environment Guide the growth & development of peer engineers with mentoring and coaching Do you have the right ingredients*? (Requirements) 5+ years of prior experience developing and maintaining Android applications Experience with distributed systems, enterprise messaging systems, and/or microservices Proficient with modern API standards and technologies (e.g., REST, GraphQL) Strong leadership and mentoring skills Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Passionate about driving innovation and continuously improving engineering practices Proven track record of technical leadership and contribution to complex projects Has a growth mindset with an emphasis on improving yourself and your team Balances getting things done with platform stability Bachelor’s degree or higher in computer science What we use to make our dish (Our Tech Stack) A core of Java & Kotlin based backend services. React SPAs leveraging Tailwind, GraphQL, and Storybook. Android app built in Java & Kotlin. PostgreSQL and DynamoDB as core persistence. Pulsar, Camel, and RabbitMQ for message-based integrations. And many more technologies that help us build a top-class platform. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Pay Range $138,000 — $221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you interested in using the latest technology to help our customers build amazing relationships with their guests? Does the idea of developing products that help people cherish their best moments in life sound exciting to you? As an engineer on the Guest Engagement team, your mission will be creating the next generation of engagement experiences that help bring new guests into the restaurants, and turn them into regulars. You will work closely with UX, PM and QA, and have access to state of the art AI tools, to deliver some real impact on real people. A day in the life (Responsibilities) Design, build and maintain high performing, flexible, and scalable Android solutions running on Toast POS hardware in thousands of restaurants Ship features end-to-end, from design through rollout, monitoring for success and iterating based on real-world use Build great UX using best practices of modern Android development Be an awesome teammate who's all in on collaboration and collective success Create products and features that help restaurants deliver a best-in-class guest experience Collaborate closely with Product, Design, and Engineering stakeholders, and actively participate in Agile ceremonies Partner with team members and other engineers across the company to raise the bar for the Android experience at Toast What you'll need to thrive (Requirements) Minimum 2-4 years of experience with Android development in Kotlin and/or Java, with hands-on experience shipping production Android apps Hands on experience of modern Android tooling and frameworks is a minimum requirement Excited about AI-assisted development and LLM-based agents (Claude Code or similar), and interested in pioneering new workflows with the team Comfortable reading and integrating with backend services (REST/GraphQL) and curious to work across the stack when needed Comfortable with ambiguity, agile delivery, and shipping usable software incrementally Passionate about making users happy and seeing people use your product in the wild Strong on software development fundamentals — code quality, unit tests, clean code — and open to evolving your workflow with AI tooling Our Tech Stack Android app built in Java & Kotlin running in the restaurant A core of Java & Kotlin based backend services Claude Code and similar AI agentic development tools as part of daily engineering PostgreSQL and DynamoDB as core persistence REST and GraphQL APIs, plus many more technologies that help us build a top-class platform **This is a hybrid role requiring in-office collaboration two days per week in our Dublin office .** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-HYBRID #BI-Hybrid How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.