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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a hands-on Staff Software Engineer to join the GTM & AI Strategy Engineering team. In this role, you will be a primary builder of 0-to-1 tools designed to revolutionize how our sales teams operate. This isn't about maintaining legacy systems; it’s about writing the code and building the intelligence models that eliminate friction across the Go-To-Market stack. As a technical lead, you will be responsible for building and productionizing agentic workflows and RAG pipelines to automate sales processes. You will integrate AI services into the tech stack while maintaining rigorous standards for observability and performance monitoring. A day in the life (Responsibilities) Hands-on Execution: Spend the majority of your time "hands-on-keyboard", architecting and coding high-performance backend services and ML pipelines. 0-to-1 Development: Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic. Infrastructure Integration: Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency end-to-end experience. Technical Problem Solving: Act as a key executor to solve complex synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient. Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code. Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy. Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship. What you'll need to thrive (Requirements) Deep Backend Expertise: Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems. Applied AI/ML Skills: Practical, hands-on experience building LLM agents in a production environment. Systems Architecture: Ability to implement event-driven architectures and manage data flow across disparate systems with high integrity. Education: Bachelor’s or Master’s degree in Computer Science, or a related technical Field. What will help you stand out (Nonessential Skills/Nice to Haves) Experience building internal "Sales Tech" or "Fintech" tools that directly impact revenue. Familiarity with AWS data services (SageMaker, Lambda, SQS). A passion for removing "human-in-the-loop" friction through intelligent automation. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $193,000 — $309,000 USD Zone B $168,000 — $269,000 USD Zone C $151,000 — $242,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Software Engineer - Card Readers Toast is building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market. The Card Readers team processes millions of card payments a day for Toast’s restaurant customers. Hundreds of thousands of restaurants depend on the software we build to run their business. We make payments friction-free while maintaining the highest levels of security, enabling new payment options, and staying at the forefront of emerging technologies. As a Senior Software Engineer on the Card Readers team, it’s your job to make sure those millions of payments are processed quickly, reliably, and securely. You will be a key team member responsible for designing, developing, and maintaining our POS payment integrations. You will work closely with hardware SDKs, the core POS application team, and other cross-functional stakeholders to drive technical decisions and refine the target architecture for our payment solutions. Your expertise in high-throughput asynchronous JVM solutions, coupled with a deep understanding of mission-critical transaction processing, will be crucial in delivering robust and scalable solutions. A day in the life (Responsibilities) Design, develop and roll out robust, high-performance applications using Kotlin. Lead technical discussions and decisions on best practices, performance optimizations, and security. Collaborate with cross-functional teams (backend, product, UX/UI, QA) to deliver seamless payment experiences. Optimize mobile payment flows for security, speed, and reliability. Shape the face of development at Toast by helping to balance building maintainable software for long term success, with the need to deliver value to customers in an iterative fashion. Ensure compliance with PCI-DSS, security best practices, and other financial industry standards. Mentor and guide junior engineers, conduct code reviews, and drive best practices in software development. Troubleshoot and resolve complex technical issues, ensuring high availability and performance. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives. Stay up to date with emerging technologies, frameworks, and trends. What you'll need to thrive (Requirements) Expert-level proficiency in Kotlin, Java, and/or JVM languages Deep knowledge of multi-threading/concurrency (experience with coroutines a plus) Experience working in a large (Android) project/codebase, architecting for clear domain boundaries, modularity, reusability, and testability Track record of complex and robust SDK integrations completed successfully Experience designing public APIs for hassle-free consumption Expertise in observability, monitoring, and alerting for complex user-device interactions Strong skills in mentoring fellow developers on best practices Openness and enthusiasm for AI tooling to enhance R&D productivity Excellent communication, collaboration, and problem-solving skills that lead others by example Nice to have: Card Payments/EMV experience Hardware/device integration experience Security and key management experience === PREVIOUS REQUIREMENTS FOR COMPARISON === Strong proficiency in Kotlin and modern Android frameworks (Jetpack, Coroutines, Flow). Deep understanding of Android architecture components, MVVM, and Clean Architecture . Strong knowledge of Android security best practices and secure data storage. Familiarity with mobile payment processing, tokenization, NFC, and EMV standards (a plus). Experience working with third-party payment gateways, in-app purchases, or POS integrations (a plus). Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Strong problem-solving skills and ability to work in a fast-paced, agile environment. Non-essential skills, nice to have Prior experience with distributed systems and microservices Experience with EMV Payments or Kernel ** This is a hybrid role requiring in-office presence two days per week *** #LI-HYBRID #BI-Hybrid AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, the IQ Grow team is on a mission to scale new, high-impact go-to-market initiatives. By combining the cutting-edge innovation of AI agentic solutions with human-in-the-loop workflows and touchpoints, we are redefining how restaurants connect with their guests. Our goal is to deliver a truly personalized marketing experience that empowers Toast customers to build lasting relationships, drive engagement and grow their businesses. If you're excited about pioneering at the intersection of advanced AI and human-centered design to make a real-world impact, we’d love to have you on the team! You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space. A day in the life (Responsibilities) Design, build and maintain high performing, flexible, and scalable solutions that help restaurants deliver a best-in-class guest experience : define and execute the technical architecture for AI agents within Marketing and Demand Generation domains, ensuring systems are scalable, reliable, and secure. Collaborate closely with Product, Design and Engineering stakeholders Maintain a strong hands-on presence, writing code, prototyping new patterns, and resolving complex technical bottlenecks under load. Collaborate with Principal and Senior Principal Engineers across Toast to align on best practices, agent patterns, and spec-driven development paradigms. Guide, mentor, and elevate engineers within the Team area, fostering a culture of technical excellence and continuous learning. Ship features end-to-end, from design through rollout, monitoring for success and iterating based on real-world use Be an awesome teammate who's all in on collaboration and collective success Leverage cutting edge AI tools to enhance you and your team’s development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. Mentor less experienced engineers and up-level the team through design reviews, constructive feedback, and agent-assisted engineering practices What you'll need to thrive (Requirements) 8+ years of backend/full-stack experience, delivering products that drive impact Ability to read and integrate with frontend applications; showing curiosity to work across the stack when needed Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms. Effectively works with ambiguity, agile delivery, and shipping usable software incrementally Passionate about making users happy and seeing people use your product in the wild Strong on software development fundamentals — code quality, unit tests, clean code — and open to evolving your workflow with AI tooling Strong collaboration skills: you communicate clearly with engineers, product, and business stakeholders, and adapt technical detail to the audience Curiosity and a growth mindset: you seek feedback, embrace change, and want to grow toward broader ownership Balanced expertise: Ability to design high-level technical solutions on a whiteboard while remaining deeply connected to code-level execution and system performance. Effective communication: Ability to articulate complex technical ideas clearly to both technical peers and product leadership. Our Tech Stack A core of Java & Kotlin based backend services React SPAs leveraging Tailwind, GraphQL and Storybook. Android app built in Java & Kotlin running in the restaurant Claude Code and similar AI agentic development tools as part of daily engineering PostgreSQL and DynamoDB as core persistence And many more technologies that help us build a top class platform. **This is a hybrid role requiring in-office collaboration two days per week in our Dublin office .** #LI-HYBRID #BI-Hybrid AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Support Technology builds the systems and platforms that power how Toast supports restaurants across every stage of their journey. Our teams work at the intersection of customer experience, agent experience, and intelligent systems, developing the capabilities that enable scalable, high-quality support across channels. Support Tech is responsible for a broad ecosystem that includes agent tooling, customer-facing support experiences, communications infrastructure, and the emerging platform capabilities that enable AI-assisted support. These systems work together to help restaurants resolve issues quickly, access the help they need, and operate their businesses with confidence. As Toast continues to grow, the support platform must evolve to handle increasing scale and complexity while improving the overall customer experience. Support Tech plays a critical role in shaping how that platform develops, ensuring that our systems remain reliable, extensible, and capable of supporting new experiences and capabilities over time. About This Role We are building the Customer Experience Platform that will define how Toast supports restaurants at scale. As Senior Principal Engineer for Support Tech, you will serve as the LOB-level technical leader responsible for defining and driving the multi-year strategy that shapes how Toast delivers support. You will translate business strategy into coherent technical direction, align engineering investments with measurable customer and operational outcomes, and guide the architectural evolution of the support platform. This role extends beyond ownership of individual systems or services. You will help define how core components of the support ecosystem — including AI-assisted capabilities, contact center infrastructure, agent tooling, and customer-facing support experiences — work together as a unified platform. You will partner closely with engineering, product, design, and Care leadership to establish a shared technical vision, make high-impact architectural decisions, and ensure that our platform continues to scale as new capabilities and experiences are introduced. Success in this role requires strong systems thinking, sound architectural judgment, and the ability to bring clarity to complex technical environments. You will help strengthen engineering leadership across the organization, guide teams toward durable platform solutions, and ensure that our technology investments translate into meaningful improvements for both restaurants and the Care teams that support them. A day in the life (Responsibilities) Define and drive the multi-year technical strategy for the Support Tech platform, ensuring alignment with company goals and long-term customer experience outcomes. Lead architectural direction for critical platform capabilities that support customer and agent support experiences, including contact center infrastructure, AI-assisted support systems, and internal agent tooling. Evaluate and de-risk major technical investments such as platform migrations, vendor integrations, and large-scale architectural changes. Ensure that evolving systems across Support Tech operate as a coherent and extensible platform rather than a collection of disconnected tools or services. Partner with product, design, and Care leadership to translate strategic goals into scalable technical solutions that improve support outcomes and operational efficiency. Establish architectural principles and engineering standards that guide teams toward durable, scalable platform solutions. Provide technical leadership and mentorship to senior engineers, helping raise the overall engineering bar across the Support Tech organization. Influence technical direction across multiple teams and functions, aligning stakeholders around shared platform decisions and long-term strategy. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 10+ years of experience in software engineering, with a strong background building and evolving large-scale distributed systems and customer-facing platforms. Demonstrated experience defining technical strategy or architecture for complex platforms spanning multiple systems and teams. Strong systems thinking and platform design experience, with the ability to connect individual services and tools into coherent technical ecosystems. Proven ability to lead high-impact architectural decisions and guide organizations through complex technical transitions. Experience influencing technical direction across teams and collaborating with product, design, and operational partners to deliver meaningful business outcomes. Strong communication skills and the ability to articulate complex technical ideas clearly to both technical and non-technical stakeholders. A track record of mentoring senior engineers and raising the engineering bar within an organization. Experience working on customer experience platforms, workflow systems, or other complex operational software environments is strongly preferred. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Pay Range $246,000 — $394,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants. In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you. A day in the life (Responsibilities) Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week Build, run, and improve core backend systems alongside a collaborative, supportive team. Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale. Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams Partner with product and design to influence what we build and how we build it Contribute to and elevate team standards through thoughtful code reviews and technical discussions Mentor and provide technical guidance to other team members What you'll need to thrive (Requirements) 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar). Experience owning and operating production systems. A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions Ability and motivation to learn quickly and apply knowledge to solve real problems A hunger to take on challenging projects and build systems that operate at massive scale. Above all, we’re looking for a strong engineer with solid fundamentals. Our Tech Stack A core of Java & Kotlin based backend services React SPAs leveraging Tailwind, GraphQL and Storybook. Android app built in Java & Kotlin running in the restaurant Claude Code and similar AI agentic development tools as part of daily engineering PostgreSQL and DynamoDB as core persistence And many more technologies that help us build a top class platform. **This is a hybrid role requiring in-office collaboration two days per week in our Dublin office .** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Senior Software Engineer, Consumer Location: Remote, USA #remoteLI Who We Are Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) Toast Tables is a fast-growing, fully integrated waitlist and reservations platform that allows restaurants to generate and manage demand. It ties in with many of Toast’s other systems so that restaurants can bring a magical, fully digital, end-to-end experience to guests. The Toast Tables team at Toast is all about creating exceptional reservations experiences for restaurants and their guests. We’re product-obsessed, focused on innovation, and committed to building scalable, reliable solutions that are used by millions of restaurant-goers every day. If you’re ready to make an impact on a massive scale, this is the place for you. About this roll* (Responsibilities) In this role, you'll get to work on a wide variety of projects, using your technical chops to influence not just the code, but also product and business strategies. This is a golden opportunity for a hands-on, entrepreneurial engineer who thrives in a modern tech stack environment and loves solving real-world problems through technology. Here’s what you’ll be doing: Design, scope, and implement cutting-edge solutions using a mix of technologies. Enhance the platform to boost performance, usability, and scalability. Collaborate closely with Design and Product stakeholders to ensure we are building the right solutions to the right problems Identify high-impact opportunities with your team and turn them into reality. Be an awesome teammate who’s all in on collaboration and collective success. Do you have the right ingredients*? (Requirements) 5+ years of experience in software engineering, with a strong background in using Java, Kotlin, or other object-oriented languages Proficient with modern API standards and technologies (e.g. REST, GraphQL) Proficient with relational databases and alternative data stores Familiarity with React and front-end development a strong plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Zone A $159,000 — $254,000 USD Zone B $138,000 — $221,000 USD Zone C $125,000 — $200,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are seeking a highly skilled and innovative Lead Salesforce Developer to join our dynamic team. The ideal candidate will possess deep expertise in Salesforce development, Integration, architecture, and a proven track record of implementing intelligent, self-optimizing systems. This is a unique opportunity to shape the future of our customer engagement and operational efficiency using cutting-edge technology. As a key member of the Business Technology and Transformation (BTT) team, this Lead Salesforce Developer will partner with Product Managers, architects, and engineering leadership to architect and deploy cross-engineering solutions. You will play a foundational role in executing Toast's strategic roadmap, driving the platform's evolution through technical excellence and forward-thinking innovation. Key Responsibilities Salesforce Architecture & Development: Lead the design, development, and implementation of complex, scalable solutions within the Salesforce platform (Sales Cloud, Salesforce CPQ, Service Cloud, etc.) using Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies. Salesforce CPQ configuration and implementation.Deep understanding of the nuances within the Quote-to-Cash domain. Salesforce Integration Patterns and technologies for integrating with upstream/downstream systems Technical Leadership: Mentor and guide a team of Salesforce developers, conducting code reviews, establishing best practices for Design and Development, and ensuring high-quality, maintainable code. Lead troubleshooting exercise for complex issues Collaboration: Work closely with Product Managers, Business Analysts, and Stakeholders to translate business requirements into technical specifications and deliver innovative solutions. Deployment and Governance: Manage release cycles, deployment processes (using tools like Azure DevOps, GitLab, or Copado), and maintain platform health, security, and governance standards. Stay Current: Continuously research and evaluate new Salesforce features, industry trends, and advancements in AI/Agentic technologies to recommend and implement relevant improvements. AI Proficiency: Stays current on the AI tools and technologies available, and applies them to meaningfully increase velocity on day-to-day work. Has hands-on experience with at least one AI tool, using it as a regular part of their workflow. Acts as an advocate for AI adoption, and open to exploring new tools and use cases as they emerge. Extends that impact beyond their own work by helping teammates ramp up, sharing tips and workflows, and guiding the team toward broader and more effective AI usage Required Qualifications 10+ years of Salesforce solution design, architecture, and development experience (Apex, Lightning, Visualforce) in an enterprise environment. Advanced experience with sharing and security, visibility, data models, Flows, and other Salesforce platform features and components. Experience with Salesforce Sales Cloud or Service Cloud. Experience with Salesforce CPQ configuration and implementation, including Product and Pricing Rules. xExperience with Salesforce discounting, contracts, quote templates, and renewals. Experience in the Quote-to-Cash domain, preferably with CPQ tools (Salesforce CPQ, Conga, or Industry CPQ). Experience integrating Salesforce with other systems in an enterprise environment. Experience with middleware technologies (Workato preferred, or equivalent). Experience leading a team of developers on project and feature delivery. Advanced understanding of the software development life cycle and Agile methodologies. Excellent analytical, problem-solving, and decision-making skills. Ability to work independently and support other team members as needed. Salesforce Platform Developer I & II certifications required; Salesforce CPQ certification a plus. Strong stakeholder management and communication skills. Ability to adapt and learn quickly. Engineering degree or equivalent educational background required. Hybrid work model: 2 days per week in office. Preferred Qualifications Experience with advanced DevOps practices for Salesforce (CI/CD pipelines, automated testing), version control tools (GitHub) and Copado Knowledge of data modeling and management in large-scale Salesforce environments. Experience using Jira or similar AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: California, USA #LI-HYBRID #BI-HYBRID Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? Toast currently serves hundreds of multi-unit brands, including Caribou Coffee, Choice Hotels, Craveworthy Brands, WaBa Grill, Nothing Bundt Cakes, Papa Gino's & D'Angelo, Costa Vida Fresh Mexican Grill, and The Human Bean, among others. We are looking for a Senior Software Engineer to join our enterprise drive-thru team and help us build the best-in-class drive-thru solutions that enable significant future growth. You will get to work across the entire Toast platform, including our scalable backend, customer-facing web apps, and everything else in between. As a member of the Drive-Thru Enterprise team, you will help ensure our products are built to meet the evolving needs of these customers. You can read more on our Toast for Enterprise Page . About this roll * (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products Hands-on design and implementation of Android applications in Kotlin Lead complex projects that improve the functionality and reliability of our products Ensure quality by building automated testing for changes Contribute to the overall quality of the Android and backend systems Collaborate with UX, PM, QA, and Engineering to define, design, and build best-in-class solutions in a complex and fast-moving environment Guide the growth & development of peer engineers with mentoring and coaching Do you have the right ingredients*? (Requirements) 5+ years of prior experience developing and maintaining Android applications Experience with distributed systems, enterprise messaging systems, and/or microservices Proficient with modern API standards and technologies (e.g., REST, GraphQL) Strong leadership and mentoring skills Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Passionate about driving innovation and continuously improving engineering practices Proven track record of technical leadership and contribution to complex projects Has a growth mindset with an emphasis on improving yourself and your team Balances getting things done with platform stability Bachelor’s degree or higher in computer science What we use to make our dish (Our Tech Stack) A core of Java & Kotlin based backend services. React SPAs leveraging Tailwind, GraphQL, and Storybook. Android app built in Java & Kotlin. PostgreSQL and DynamoDB as core persistence. Pulsar, Camel, and RabbitMQ for message-based integrations. And many more technologies that help us build a top-class platform. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Pay Range $138,000 — $221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.