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Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are looking for a founding Staff Engineer to lead the technical architecture of our next-generation Spatial Platform. For the past decade, floor plans have been static images; we are rebuilding that foundation from the ground up as a high-performance, interactive, and collaborative 3D engine. This is a greenfield role for a builder who wants to own a core pillar of Verkada’s infrastructure before we hit the public markets. You won't just build features—you will architect a platform that supports 8+ product lines, solving the "hard math" of geospatial projections and the "hard graphics" of rendering thousands of interactive assets at a buttery-smooth 60 FPS. What You'll Do Build the Rendering Platform: Design a high-performance rendering architecture that supports both an interactive viewer for high-density geospatial visualization and a precision editing surface for real-time vertex manipulation. Set the UX Bar: Partner with Design to define the interaction model for spatial editing — easing curves, snapping behavior, cursor states, loading transitions — and hold the line on pixel-level polish across the platform. Optimize for Latency: Solve the "500-element wall" with partial GPU buffer updates and custom shaders, ensuring sub-millisecond input latency during real-time vertex manipulation. Spatial Intelligence: Develop power-user tools like real-time 3D line-of-sight analysis, signal strength heatmaps, and AI-driven hardware placement suggestions. Build the Sync Engine: Own the client-side CRDT architecture (Yjs/Automerge-class) powering offline-first, multi-user editing — document model, local persistence, presence, and conflict resolution. What You Bring 5+ years of experience building complex, customer-facing web applications or high-performance graphics engines. Mastery of Web Technologies: JavaScript fundamentals (scoping, closures, contexts, prototypes, classes, etc.) and React expertise (common state and data libraries like React Query, Zustand, etc.) CS Fundamentals: A degree in Computer Science or a related field, with strong intuition for data structures, memory management, and linear algebra. Eye for Detail: Pixel-perfect execution — you notice the half-pixel misalignment, the 16ms jank, the easing curve that feels "off." You hold a high bar for visual polish and won't ship until interactions feel right. Product Grit: Ability to bridge the gap between CAD-level precision and consumer-grade UX, partnering closely with Design to turn rough specs into delightful, production-grade experiences. Mathematical Precision: Understanding of coordinate system conversions, geospatial projections, and 3D geometry. Nice to Haves Graphics Stack: Experience with Deck.gl, MapLibre, Three.js, or raw WebGL/WebGPU. Collaborative Systems: Experience with real-time sync architectures (e.g., Yjs, Automerge, or Operational Transforms). Low-Level Web: Proficiency in high-performance 2D/3D graphics (Canvas API, low-level buffer management, or custom shaders). Geospatial Mastery: Familiarity with PostGIS, vector tiling (MVT), and GIS workflows. US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Fertility Stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $185,000 — $265,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are looking for a security engineering leader to collaborate with the Core Command engineering team. As an embedded partner for the team, you will perform threat models, security design reviews and refine security tools that facilitate security throughout the SDLC. You will define the security roadmap, requirements and priorities to expand and enhance the Verkada Command platform core security services (Authentication, Authorization, Users, Roles, Audit), web frontend, and mobile applications. What You'll Do Facilitate the security baked into our applications throughout the software development lifecycle Evangelize software security best practices through training and information sharing Partner closely with engineering and product teams to improve the security of Verkada’s products and exceed customers’ expectations Explore innovative solutions to enable Verkada business instead of “Security says No” Collaborate with other engineering leaders to define, communicate, and execute on goals, priorities and process Set up security tooling and secure defaults to ensure software security best practices Perform architecture analysis, threat modeling and technical design reviews of sensitive features and infrastructure Create and operate a bug bounty program Triage and recommend solutions for security bugs from tools, third party assessments and bug bounties Collaborate with the CISO and security team to grow the broader Verkada security program Share your security experience with other teams internally and externally via security conferences and blogs Help your peer engineers grow their own security reasoning and knowledge What You Bring Bachelor of Science in Computer Science degree or equivalent Strong experience with AWS, GCP or other cloud service provider 7+ years of experience as a security engineer in an advisory role Understanding of security weaknesses, exploits, attacks and mitigations Experience and enthusiasm for learning about new security products, features, and strategies Coding ability. You will sometimes write production Python/Go code, security peer review code, build proofs of concept or implement automation scripts Excellent collaborative skills Outstanding written and verbal communication Experience with most of the following: Security Development Lifecycle Threat Modeling Architecture Analysis Technical Design Review Security Code Review US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $200,000 — $300,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are looking for a security engineering leader to collaborate with the Developer Experience engineering team. As an embedded partner for the team, you will perform threat models, security design reviews and refine security tools that facilitate security throughout the SDLC. You will define the security roadmap, requirements and priorities to expand and enhance the tools, AI agents, and systems that empower our software engineers. What You'll Do Facilitate the security baked into our applications throughout the software development lifecycle Evangelize software security best practices through training and information sharing Partner closely with engineering and product teams to improve the security of Verkada’s products and exceed customers’ expectations Explore innovative solutions to enable Verkada business instead of “Security says No” Collaborate with other engineering leaders to define, communicate, and execute on goals, priorities and process Set up security tooling and secure defaults to ensure software security best practices Perform architecture analysis, threat modeling and technical design reviews of sensitive features and infrastructure Create and operate a bug bounty program Triage and recommend solutions for security bugs from tools, third party assessments and bug bounties Collaborate with the CISO and security team to grow the broader Verkada security program Share your security experience with other teams internally and externally via security conferences and blogs Help your peer engineers grow their own security reasoning and knowledge What You Bring Bachelor of Science in Computer Science degree or equivalent Strong experience with AWS, GCP or other cloud service provider 7+ years of experience as a security engineer, software engineer, site reliability engineer, or security consultant Understanding of security weaknesses, exploits, attacks and mitigations Experience and enthusiasm for learning about new security products, features, and strategies; Coding ability. You will sometimes write production Python/Go code, security peer review code, build proofs of concept or implement automation scripts Excellent collaborative skills Outstanding written and verbal communication Experience with most of the following: Security Development Lifecycle Threat Modeling Architecture Analysis Technical Design Review Security Code Review Open Policy Agent SIEM US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $200,000 — $300,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role The Verkada Security Team is a software engineering team at its core- we build the right way to do software security. In this role, you will scale Verkada’s security in the SDLC through automation, libraries, tools and frameworks. The role’s broad scope means you will be writing code in a variety of technology stacks and collaborating with engineering teams across Verkada’s Command platform. What You'll Do As a Verkada Builder, you will have a broad scope of ownership and will lead initiatives to eliminate classes of vulnerabilities from Verkada. This includes wearing a PM hat when needed, building experiments and prototypes, driving adoption of your tools, and demonstrating your impact on the organization Build tools to make it easy for Verkada’s software engineers to do the right thing for security as they build products and infrastructure Leverage AI to automate Verkada’s security engineering practices Collaborate with other engineering leaders to define, communicate, and execute on security goals, priorities and process Collaborate with the CISO and security team to grow the broader Verkada security and privacy programs Share your security experience with other teams internally and externally via security conferences, presentations, blogs and open source What You Bring You will write code every day Bachelor of Science in Computer Science degree or equivalent Masters or PhD in security is a bonus 7+ years of experience as a software engineer that has worked on security problems You can just break things - interest in security weaknesses, attacks, and mitigations Experience leveraging AI as you build Excellent collaborative skills Outstanding written and verbal communication Must be willing and able to work onsite five days per week US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Fertility Stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $200,000 — $300,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Behind the scenes, we’re a team of computer scientists, hardware engineers and experienced founders who saw a chance to make a real impact. We’re united by the challenge of building beautiful products, designed for real people—and by our commitment to using technology responsibly. We believe keeping data private and secure is core to our safety as individuals, businesses and communities and we put great care into building systems that embody our values as people. Likewise, many of Silicon Valley’s top investors believe in us: we’re backed by Sequoia Capital, FirstRound, Meritech and Siemens (Next47). What You'll Do Build, operate and improve Verkada’s Security Monitoring, Detection and Response infrastructure Onboard new systems and services to our SIEM Tune alerts to maintain high signal Automate data enrichment and incident response workflows Facilitate incident response processes and tabletop exercises Collaborate with the CISO and security team to grow the broader Verkada security program Share your security experience with other teams internally and externally via security conferences and blogs Help your peer engineers grow their own security reasoning and knowledge What You Bring Bachelor of Science in Computer Science degree or equivalent 7-10+ years of experience as a software engineer, security engineer, site reliability engineer, or security consultant. Experience building robust and scalable products in public clouds (we use AWS) Proficiency in programming in Golang or Python Familiarity in continuous integration and Infrastructure as Code Experience designing, and optimizing high throughput ETL pipelines Experience and enthusiasm for learning about new security products, features, and strategies Excellent collaborative skills Outstanding written and verbal communication Must be willing and able to work onsite five days per week US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Fertility Stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information: We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $200,000 — $300,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a Staff Software Engineer on the team, you will shape Verkada's internal access management architecture, define technical strategy, and build the infrastructure used to provision, review, and audit access across the company. From evolving our in-house access platform to setting guardrails for AI-driven and agentic workflows, your technical leadership will directly impact every team at Verkada. What You'll Do Own the technical architecture of Verkada's internal access management platform, the system of record for employee, service, and non-human access across company resources. Design, build, and operate highly available, observable backend infrastructure for access provisioning and review, using modern backend languages and cloud-native tooling. Extend and harden integrations with identity providers (e.g. Okta) — custom roles, entitlement mapping, and infrastructure-as-code management of identity resources. Build automation that replaces manual access review and approval workflows, including AI-assisted risk scoring, anomaly detection, and self-service provisioning. Create automated, developer-friendly tools (including chat-based interfaces) that let teams request, approve, and audit access without manual security operations overhead. Ensure access controls meet compliance requirements. Experience in a high-growth startup environment What You'll Need Bachelor of Science in Computer Science degree or equivalent 5+ years of backend engineering or security platform engineering experience Demonstrated experience designing and building access management platforms or identity infrastructure from the ground up, rather than administering third-party tools. Strong understanding of identity primitives, least-privilege access, and protocols such as OAuth 2.0, OIDC, SAML, or SCIM. Experience implementing role-based, policy-based, or attribute-based access control models. Experience replacing manual operational workflows with automation, ideally including AI or LLM-driven tooling. Experience operating high-availability infrastructure in cloud-native environments (AWS, Kubernetes, Terraform). Excellent written and verbal communication skills Bonus Points Experience with Okta administration and Okta APIs at scale. Experience building Slack-based or chat-ops tooling for internal workflows. Prior experience in a regulated or compliance-heavy environment (FedRAMP, SOC 2, ISO 27001). US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $200,000 — $300,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help grow our global team dedicated to supporting our customers 24/7 across the full Verkada platform. This individual must have deep technical roots, the ability to bring out the best of the organization to solve complex customer challenges, a proven track record of building and developing teams, experience managing people, and the ability to advocate internally for customer and support team needs. You will partner closely with Engineering and Product teams to translate front-line signals into product improvements and scalable processes. We are committed to a thriving in-office culture. This role requires that you be on-site at our office in San Mateo, CA 5 days a week. What You'll Do Provide training, coaching, and feedback to ensure Technical Support Engineers master the Verkada portfolio and resolve customer issues Build the team: Hire, mentor, and grow a strong bench of networking, systems, and security experts who deliver high-touch customer service Track and define metrics: Measure team performance to ensure we deliver on our high expectations of technical support. Build and refine processes to monitor and drive continuous improvement Customer management: Be the authoritative voice of Verkada Support when speaking with customers Cross-functionally partner with Engineering and Product to solve issues and share structured customer insights and feedback What You Bring 2+ years of people leadership experience, ideally in a technical support or customer-facing engineering function 5+ years of professional experience in a technical role Bachelor's or Master's degree in a technical discipline Ability to communicate complex technical matters clearly, both orally and in writing Excellent customer service skills Ability to multitask and prioritize in a fast-paced environment Demonstrated problem-solving skills and attention to detail Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision, and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time Professional development stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information: We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $140,000 — $185,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .