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Senior Software Engineer, AI Enablement The role & impact You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day. This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey. The team & how they connect The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance. Initially, you will focus on Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org Developing guidance and best practice for authoring agent skills, including agents for remediation tasks Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market Where and how you can work You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team. Here are some of the things we're looking for, for this role You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly You've built internal tools or platforms that other engineers genuinely relied on Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role & impact As an Engineering Manager, you will own the roadmap and strategy for your team end-to-end, setting direction, making prioritisation calls, and driving the delivery of high-quality software through high-performing, inclusive teams. You won't just manage the work; you will be a genuine technical voice in the room, leading system design discussions, navigating architectural trade-offs, and shaping how the team evolves its technical foundations. Your impact spans both delivery velocity and technical excellence. You will actively contribute to critical engineering decisions, from system architecture and platform design to build-vs-buy trade-offs, while championing AI-native workflows and guiding your team to hone their craft in ways that deliver meaningful business and customer outcomes. The team You will lead a coordinated platform or product-focused team where building trust through transparency and seeking diverse perspectives are core to how we work. As an equal partner with Product and Design, you will co-own the strategic direction of your domain — resolving dependencies early, influencing product thinking with technical insight, and creating a sustainable environment where engineers can do their best work. We’re currently recruiting for three teams in NZ - Payments, Small Business Experience and Inventory. The team is currently working on / Initially, you will focus on: Payments You'll be leading a high-performing 6-7 person engineering team based in Auckland that manages some of Xero's most critical products. Your team serves approximately 70% of Xero's global subscriber base , which means the systems you oversee directly impact millions of customers worldwide. This is a role for someone who thrives in a high-stakes environment and wants to modernize legacy systems while maintaining a relaxed, collaborative team culture. Inventory You'll lead a distributed 9-person engineering team across Auckland, Wellington, and remote NZ locations. Inventory is on a mission to help small and mid-sized product-based businesses keep their accounting accurate and simple. You'll own a team that's directly responsible for closing critical gaps in functionality and modernizing core systems—with tangible feedback from customers proving the impact of your work. This is a role for a technical leader with strong operational mindset and a track record of delivering and maintaining high-availability systems. Where and how you can work This role can be based in Auckland or Wellington in New Zealand, with some scope for remote NZ location for one of the engineering teams. We offer a hybrid working model that balances local team presence with a global scope of work. You will have the flexibility to work from home while connecting with your colleagues in our modern office spaces during designated boost days. Here are some of the things we are looking for You champion AI-native practices in engineering (AI-assisted PR reviews, code generation, tooling, agentic workflows) and turn experimentation into durable practice. You bring a proven track record of owning and delivering software roadmaps end-to-end in agile environments, including managing complex dependencies and making strategic prioritisation decisions. You have deep experience in software architecture and system design, with the confidence to lead technical trade-off discussions and steer teams through significant modernisation efforts. You have a passion for providing high support through coaching, mentoring, and advocating for the career progression of your engineers. Your approach to leadership involves making fast, decentralised decisions and empowering your team to take ownership. You possess the ability to lead through influence, building strong partnerships across Product and Design; contributing technical perspectives to shape shared strategy, not just align to it. A bias for action is part of your DNA, allowing you to proactively redirect focus when work isn't moving the needle on business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role & impact As an Engineering Manager, you will own the roadmap and strategy for your team end-to-end, setting direction, making prioritisation calls, and driving the delivery of high-quality software through high-performing, inclusive teams. You won't just manage the work; you will be a genuine technical voice in the room, leading system design discussions, navigating architectural trade-offs, and shaping how the team evolves its technical foundations. Your impact spans both delivery velocity and technical excellence. You will actively contribute to critical engineering decisions, from system architecture and platform design to build-vs-buy trade-offs, while championing AI-native workflows and guiding your team to hone their craft in ways that deliver meaningful business and customer outcomes. The team You will lead a coordinated platform or product-focused team where building trust through transparency and seeking diverse perspectives are core to how we work. As an equal partner with Product and Design, you will co-own the strategic direction of your domain — resolving dependencies early, influencing product thinking with technical insight, and creating a sustainable environment where engineers can do their best work. We’re currently recruiting for three teams in NZ - Payments, Small Business Experience and Inventory. The team is currently working on / Initially, you will focus on: Payments You'll be leading a high-performing 6-7 person engineering team based in Auckland that manages some of Xero's most critical products. Your team serves approximately 70% of Xero's global subscriber base , which means the systems you oversee directly impact millions of customers worldwide. This is a role for someone who thrives in a high-stakes environment and wants to modernize legacy systems while maintaining a relaxed, collaborative team culture. Inventory You'll lead a distributed 9-person engineering team across Auckland, Wellington, and remote NZ locations. Inventory is on a mission to help small and mid-sized product-based businesses keep their accounting accurate and simple. You'll own a team that's directly responsible for closing critical gaps in functionality and modernizing core systems—with tangible feedback from customers proving the impact of your work. This is a role for a technical leader with strong operational mindset and a track record of delivering and maintaining high-availability systems. Where and how you can work This role can be based in Auckland or Wellington in New Zealand, with some scope for remote NZ location for one of the engineering teams. We offer a hybrid working model that balances local team presence with a global scope of work. You will have the flexibility to work from home while connecting with your colleagues in our modern office spaces during designated boost days. Here are some of the things we are looking for You champion AI-native practices in engineering (AI-assisted PR reviews, code generation, tooling, agentic workflows) and turn experimentation into durable practice. You bring a proven track record of owning and delivering software roadmaps end-to-end in agile environments, including managing complex dependencies and making strategic prioritisation decisions. You have deep experience in software architecture and system design, with the confidence to lead technical trade-off discussions and steer teams through significant modernisation efforts. You have a passion for providing high support through coaching, mentoring, and advocating for the career progression of your engineers. Your approach to leadership involves making fast, decentralised decisions and empowering your team to take ownership. You possess the ability to lead through influence, building strong partnerships across Product and Design; contributing technical perspectives to shape shared strategy, not just align to it. A bias for action is part of your DNA, allowing you to proactively redirect focus when work isn't moving the needle on business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact As a Senior Engineer in our Cloud Platform Access team, you'll design and operate identity and access controls at scale across AWS, GCP, and Azure. This is high-leverage platform security work where you'll shape secure access as a product rather than simply processing requests. You'll combine hands-on technical leadership with deep expertise to build guardrails that enable teams to ship quickly without creating excessive privilege or long-lived credentials. You'll mentor engineers on the team, foster psychological safety, and role-model modern engineering practices. The work sits at the intersection of cloud infrastructure, security, developer experience, and automation - solving genuine problems that unlock productivity across the organisation. The team / how they connect The Cloud Platform Access team owns cloud-native identity, access management, and policy enforcement across our public cloud environments. We work collaboratively with platform, security, and product teams to integrate secure-by-default controls early in delivery. The team values psychological safety, thoughtful automation, and engineering excellence - we ship sustainably by removing toil and enabling others to succeed. The team is currently working on Understanding the services, risks, and gaps in our current IAM setup across AWS, GCP, and Azure Closing critical identity handover gaps and taking ownership of bounded IAM, Workload Identity Federation, or self-service improvements Establishing KPI baselines and contributing to design reviews, operations, and mentoring within the team Evolving reusable Terraform modules, policy frameworks, and internal tooling to standardise secure access patterns. Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we are looking for You bring solid experience securing at least one public cloud environment - AWS, GCP, or Azure - with genuine willingness to learn the others. You understand Identity and Infrastructure as Code fundamentals. You've designed and maintained reusable Terraform modules and automation that codify IAM controls and policy guardrails at scale. Strong software engineering foundations run through your work: you think automation-first, have proficiency in at least one scripting language like Python, and follow modern delivery practices. You lead technical design conversations, make sound engineering trade-offs, and aren't afraid to mentor others. You can lift standards, improve reliability, and keep delivery quality high. You approach problems collaboratively, building trust across security, platform, and product teams to enable rapid, secure delivery. You're curious about thoughtful AI applications and open to exploring how it might accelerate engineering workflows or solve real problems for the team. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact As a Senior Engineer in our Cloud Platform Access team, you'll design and operate identity and access controls at scale across AWS, GCP, and Azure. This is high-leverage platform security work where you'll shape secure access as a product rather than simply processing requests. You'll combine hands-on technical leadership with deep expertise to build guardrails that enable teams to ship quickly without creating excessive privilege or long-lived credentials. You'll mentor engineers on the team, foster psychological safety, and role-model modern engineering practices. The work sits at the intersection of cloud infrastructure, security, developer experience, and automation - solving genuine problems that unlock productivity across the organisation. The team / how they connect The Cloud Platform Access team owns cloud-native identity, access management, and policy enforcement across our public cloud environments. We work collaboratively with platform, security, and product teams to integrate secure-by-default controls early in delivery. The team values psychological safety, thoughtful automation, and engineering excellence - we ship sustainably by removing toil and enabling others to succeed. The team is currently working on Understanding the services, risks, and gaps in our current IAM setup across AWS, GCP, and Azure Closing critical identity handover gaps and taking ownership of bounded IAM, Workload Identity Federation, or self-service improvements Establishing KPI baselines and contributing to design reviews, operations, and mentoring within the team Evolving reusable Terraform modules, policy frameworks, and internal tooling to standardise secure access patterns. Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we are looking for You bring solid experience securing at least one public cloud environment - AWS, GCP, or Azure - with genuine willingness to learn the others. You understand Identity and Infrastructure as Code fundamentals. You've designed and maintained reusable Terraform modules and automation that codify IAM controls and policy guardrails at scale. Strong software engineering foundations run through your work: you think automation-first, have proficiency in at least one scripting language like Python, and follow modern delivery practices. You lead technical design conversations, make sound engineering trade-offs, and aren't afraid to mentor others. You can lift standards, improve reliability, and keep delivery quality high. You approach problems collaboratively, building trust across security, platform, and product teams to enable rapid, secure delivery. You're curious about thoughtful AI applications and open to exploring how it might accelerate engineering workflows or solve real problems for the team. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact As a Senior Engineer in our Cloud Platform Access team, you'll design and operate identity and access controls at scale across AWS, GCP, and Azure. This is high-leverage platform security work where you'll shape secure access as a product rather than simply processing requests. You'll combine hands-on technical leadership with deep expertise to build guardrails that enable teams to ship quickly without creating excessive privilege or long-lived credentials. You'll mentor engineers on the team, foster psychological safety, and role-model modern engineering practices. The work sits at the intersection of cloud infrastructure, security, developer experience, and automation - solving genuine problems that unlock productivity across the organisation. The team / how they connect The Cloud Platform Access team owns cloud-native identity, access management, and policy enforcement across our public cloud environments. We work collaboratively with platform, security, and product teams to integrate secure-by-default controls early in delivery. The team values psychological safety, thoughtful automation, and engineering excellence - we ship sustainably by removing toil and enabling others to succeed. The team is currently working on Understanding the services, risks, and gaps in our current IAM setup across AWS, GCP, and Azure Closing critical identity handover gaps and taking ownership of bounded IAM, Workload Identity Federation, or self-service improvements Establishing KPI baselines and contributing to design reviews, operations, and mentoring within the team Evolving reusable Terraform modules, policy frameworks, and internal tooling to standardise secure access patterns. Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we are looking for You bring solid experience securing at least one public cloud environment - AWS, GCP, or Azure - with genuine willingness to learn the others. You understand Identity and Infrastructure as Code fundamentals. You've designed and maintained reusable Terraform modules and automation that codify IAM controls and policy guardrails at scale. Strong software engineering foundations run through your work: you think automation-first, have proficiency in at least one scripting language like Python, and follow modern delivery practices. You lead technical design conversations, make sound engineering trade-offs, and aren't afraid to mentor others. You can lift standards, improve reliability, and keep delivery quality high. You approach problems collaboratively, building trust across security, platform, and product teams to enable rapid, secure delivery. You're curious about thoughtful AI applications and open to exploring how it might accelerate engineering workflows or solve real problems for the team. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role / impact As a Senior Engineer in our Cloud Platform Access team, you'll design and operate identity and access controls at scale across AWS, GCP, and Azure. This is high-leverage platform security work where you'll shape secure access as a product rather than simply processing requests. You'll combine hands-on technical leadership with deep expertise to build guardrails that enable teams to ship quickly without creating excessive privilege or long-lived credentials. You'll mentor engineers on the team, foster psychological safety, and role-model modern engineering practices. The work sits at the intersection of cloud infrastructure, security, developer experience, and automation - solving genuine problems that unlock productivity across the organisation. The team / how they connect The Cloud Platform Access team owns cloud-native identity, access management, and policy enforcement across our public cloud environments. We work collaboratively with platform, security, and product teams to integrate secure-by-default controls early in delivery. The team values psychological safety, thoughtful automation, and engineering excellence - we ship sustainably by removing toil and enabling others to succeed. The team is currently working on Understanding the services, risks, and gaps in our current IAM setup across AWS, GCP, and Azure Closing critical identity handover gaps and taking ownership of bounded IAM, Workload Identity Federation, or self-service improvements Establishing KPI baselines and contributing to design reviews, operations, and mentoring within the team Evolving reusable Terraform modules, policy frameworks, and internal tooling to standardise secure access patterns. Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we are looking for You bring solid experience securing at least one public cloud environment - AWS, GCP, or Azure - with genuine willingness to learn the others. You understand Identity and Infrastructure as Code fundamentals. You've designed and maintained reusable Terraform modules and automation that codify IAM controls and policy guardrails at scale. Strong software engineering foundations run through your work: you think automation-first, have proficiency in at least one scripting language like Python, and follow modern delivery practices. You lead technical design conversations, make sound engineering trade-offs, and aren't afraid to mentor others. You can lift standards, improve reliability, and keep delivery quality high. You approach problems collaboratively, building trust across security, platform, and product teams to enable rapid, secure delivery. You're curious about thoughtful AI applications and open to exploring how it might accelerate engineering workflows or solve real problems for the team. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role and its impact This role is open at Applied Scientist or Senior Applied Scientist level, and we'll assess your experience and demonstrated capability through the process to find the right fit. You'll turn tough, ambiguous problems into elegant, data-driven products and services, moving between experimental design, prototyping, evaluation and more rigorous implementation depending on what the problem calls for. Some days that means a simple heuristic, others a traditional ML model, and others the latest in LLMs, and part of the job is judging which is genuinely right for the problem in front of you. Working closely with cross-functional peers and holding coding standards high, your work will help ideas move smoothly from theory into real-world deployment. You'll also help lift scientific capability across Xero, contributing to a culture of intellectual rigour, healthy scepticism and mutual respect, Going Further by making evidence-based thinking part of how Xero builds. The team and how they connect You'll join AI Products, a close-knit team of seven based in Melbourne, building intelligent services that make a real difference for small businesses. The team balances business priorities with research demands to solve tangible customer problems, and works together to match each one to the right approach rather than reaching for complexity by default. The team is currently working on Solving real business problems through experiment-based science, from framing the question through to rigorous implementation Choosing the right approach for each problem, whether that's a heuristic, a traditional ML model, or an LLM-based solution Writing testable, maintainable, reusable code in Python, building robust data pipelines alongside engineering peers Applying techniques such as NLP and computer vision to genuine product challenges at Xero's scale Where and how you can work Xero offers a flexible hybrid working model designed to blend the collaboration of office life with the autonomy of remote work. You will have access to our modern office spaces, with expectations around office days and collaborative 'boost days' aligned to help your team connect and ship great code effectively. Here are some of the things we're looking for, for this role Scientific curiosity sits alongside solid software engineering fundamentals, so you can write code that's testable, maintainable and built to last. Probability, linear algebra and calculus aren't just theory to you, they're tools you reach for when applying machine learning to real product problems. You've genuinely applied techniques like NLP or computer vision to live product challenges, not just studied them. Data wrangling and pipeline work are familiar ground, and you know what good evaluation, measurement and experimentation look like in practice. Faced with a loosely defined business problem, you can shape it into a clear research direction, working closely with product, design and engineering partners along the way. You hold yourself to high standards of integrity and ownership, and you pair confidence in your work with a healthy dose of scepticism about it. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.