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At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. We have a live AI platform designed to transform how work gets done across Blue Cross and Blue Shield of Nebraska. AI Agents are helping teams move faster, reduce manual effort, surface insights, and reimagine business processes through AI-driven experiences. The platform is working. Now we need to scale it across the enterprise in a way that is measurable, governed, secure, and capable of delivering real business outcomes. This role is the connective tissue between the agents technical capabilities and the business value it creates. You'll work across business and technology teams to identify the right opportunities, shape AI-enabled solutions, and ensure every use case delivers measurable impact. You help bridge strategy, operations, and technology, turning AI experimentation into sustainable business transformation. You'll work shoulder-to-shoulder with business leaders, subject matter experts, engineers, and solution teams. They bring the business challenges and technical capabilities, while you help connect the dots, define the future state, and drive adoption at scale. Together, you will take the agent from a promising platform to a core capability that reshapes how BCBSNE operates. The ideal candidate will live within driving distance of the Omaha, Nebraska office. This position allows remote flexibility but will have 1 day per week in the office. If living in one of our approved states (Florida, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and Texas) – this person may travel to our headquarters based on business needs. What You’ll Do: Your primary focus is platform reliability, evaluation, and AI operations. Business opportunity identification and prioritization. Partner with leaders across Medical Management, Claims, Customer Service, Provider Services, Finance, and Corporate Operations to identify the work best suited for AI agents. Evaluate opportunities based on strategic alignment, operational impact, complexity, and expected business value. Build and maintain a roadmap of agent initiatives that deliver measurable outcomes. Future-state workflow design. Work with business teams to rethink how work gets done in an AI-enabled environment. Facilitate process discovery sessions, identify manual steps that can be automated or augmented by agents, and help teams move beyond current-state thinking. Define future-state workflows that improve efficiency, quality, and employee experience. Agent solution shaping and implementation. Serve as the bridge between business stakeholders and technical teams. Translate business challenges into agent-enabled solutions, help define requirements, establish success criteria, and ensure agent capabilities are aligned to real operational needs. Guide initiatives from concept through deployment and adoption. Change management and adoption. Drive organizational readiness for AI-powered ways of working. Build stakeholder support, identify champions within business areas, facilitate training and communication plans, and help teams integrate agents into day-to-day operations. Ensure solutions are embraced and sustained long after initial deployment. Business value measurement and optimization. Establish key performance indicators and outcome measures for each agent initiative. Track productivity gains, turnaround-time improvements, quality enhancements, cost savings, and experience improvements. Continuously evaluate results and identify opportunities to expand or improve deployed solutions. Enterprise AI governance and scaling. Help establish repeatable frameworks for identifying, evaluating, prioritizing, and delivering agent opportunities across the enterprise. Ensure solutions align with business priorities, risk management standards, compliance requirements, and enterprise architecture principles. Create the operating model that allows agents to scale from individual use cases to enterprise-wide capabilities. Strategic partnership and leadership engagement. Build strong relationships with business and technology leaders to drive AI strategy execution. Facilitate discussions around organizational priorities, emerging opportunities, and investment decisions. Act as a trusted advisor who helps leaders understand not just what agents can do, but how they can fundamentally transform the way work gets done. Success looks like: Agents delivering measurable business outcomes, AI becoming part of everyday operations, reduced manual effort, faster decision-making, improved employee, member, and provider experiences, and a growing portfolio of agent-enabled solutions that create sustainable value across the enterprise. To be qualified for this position, you must have: Bachelor’s degree and 4-7 years of experience in software engineering. An equivalent combination of education and experience may be substituted to meet this requirement. Experience operating LLM-based systems in production—not building demos, not writing blog posts about evaluation. You’ve been the person who gets paged when the AI stops working correctly, and you’ve built the systems that prevent that page from happening. 2–3 years in ML/LLM operations, MLOps, or AI platform engineering with production systems serving real users Built evaluation frameworks from scratch: you’ve defined what “correct” means for an LLM system, created the golden datasets and metrics to measure it, and wired it into CI/CD so regressions block deployment Deep observability experience: distributed tracing, custom metrics, alerting on AI-specific signals (drift, latency spikes, retrieval quality drops). You’ve diagnosed a subtle AI failure using your own instrumentation Production ML pipeline experience: model versioning, prompt management, A/B testing, canary rollouts, automated rollback. You understand that deploying an AI change is not the same as deploying code Cost optimization at scale: you’ve tracked token usage, implemented caching strategies, or built model routing that saved meaningful infrastructure spend Experience in regulated industries (healthcare, insurance, fintech, legal)—environments where audit trails, compliance logging, and explainability are requirements, not nice-to-haves Strong Python skills. Comfortable working in a shared codebase alongside agent engineers, contributing to shared tooling and infrastructure Familiarity with Azure ecosystem (Azure OpenAI, Azure Monitor, App Insights, Container Apps) or equivalent cloud-native AI infrastructure Strong knowledge of Python. Work in an existing codebase and extend it with the AI layer Azure OpenAI, Azure AI Search, Azure Container Apps are the target stack The strongest candidates will also have: Experience working in an Agile/Scrum environment. Desire to think in a creative, lateral way both conceptually and in practical application. You must be obsessed with addressing customer needs. Strong communication and interpersonal skills. Experience with Azure AD AuthN/AuthZ strategies. Experience creating Single Sign On (SSO) experiences. Possess emotional intelligence. The Stack Python / FastAPI · LangSmith · Azure App Insights / Azure Monitor · Azure OpenAI · Azure Container Apps · PostgreSQL · Redis · Delta Lake · GitHub Actions · Prometheus / Grafana " We are unable to sponsor or take over sponsorship of an employment visa at this time.” To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. Ready to make an impact? Join a team where your skills, attitude, and ideas are valued—and where you’ll help shape the future of healthcare technology. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers. We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers . We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. We have a live AI platform designed to transform how work gets done across Blue Cross and Blue Shield of Nebraska. AI Agents are helping teams move faster, reduce manual effort, surface insights, and reimagine business processes through AI-driven experiences. The platform is working. Now we need to scale it across the enterprise in a way that is measurable, governed, secure, and capable of delivering real business outcomes. This role is the connective tissue between the agents technical capabilities and the business value it creates. You'll work across business and technology teams to identify the right opportunities, shape AI-enabled solutions, and ensure every use case delivers measurable impact. You help bridge strategy, operations, and technology, turning AI experimentation into sustainable business transformation. You'll work shoulder-to-shoulder with business leaders, subject matter experts, engineers, and solution teams. They bring the business challenges and technical capabilities, while you help connect the dots, define the future state, and drive adoption at scale. Together, you will take the agent from a promising platform to a core capability that reshapes how BCBSNE operates. The ideal candidate will live within driving distance of the Omaha, Nebraska office. This position allows remote flexibility but will have 1 day per week in the office. If living in one of our approved states (Florida, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and Texas) – this person may travel to our headquarters based on business needs. What You’ll Do: Your primary focus is platform reliability, evaluation, and AI operations. Business opportunity identification and prioritization. Partner with leaders across Medical Management, Claims, Customer Service, Provider Services, Finance, and Corporate Operations to identify the work best suited for AI agents. Evaluate opportunities based on strategic alignment, operational impact, complexity, and expected business value. Build and maintain a roadmap of agent initiatives that deliver measurable outcomes. Future-state workflow design. Work with business teams to rethink how work gets done in an AI-enabled environment. Facilitate process discovery sessions, identify manual steps that can be automated or augmented by agents, and help teams move beyond current-state thinking. Define future-state workflows that improve efficiency, quality, and employee experience. Agent solution shaping and implementation. Serve as the bridge between business stakeholders and technical teams. Translate business challenges into agent-enabled solutions, help define requirements, establish success criteria, and ensure agent capabilities are aligned to real operational needs. Guide initiatives from concept through deployment and adoption. Change management and adoption. Drive organizational readiness for AI-powered ways of working. Build stakeholder support, identify champions within business areas, facilitate training and communication plans, and help teams integrate agents into day-to-day operations. Ensure solutions are embraced and sustained long after initial deployment. Business value measurement and optimization. Establish key performance indicators and outcome measures for each agent initiative. Track productivity gains, turnaround-time improvements, quality enhancements, cost savings, and experience improvements. Continuously evaluate results and identify opportunities to expand or improve deployed solutions. Enterprise AI governance and scaling. Help establish repeatable frameworks for identifying, evaluating, prioritizing, and delivering agent opportunities across the enterprise. Ensure solutions align with business priorities, risk management standards, compliance requirements, and enterprise architecture principles. Create the operating model that allows agents to scale from individual use cases to enterprise-wide capabilities. Strategic partnership and leadership engagement. Build strong relationships with business and technology leaders to drive AI strategy execution. Facilitate discussions around organizational priorities, emerging opportunities, and investment decisions. Act as a trusted advisor who helps leaders understand not just what agents can do, but how they can fundamentally transform the way work gets done. Success looks like: Agents delivering measurable business outcomes, AI becoming part of everyday operations, reduced manual effort, faster decision-making, improved employee, member, and provider experiences, and a growing portfolio of agent-enabled solutions that create sustainable value across the enterprise. To be qualified for this position, you must have: Bachelor’s degree and 4-7 years of experience in software engineering. An equivalent combination of education and experience may be substituted to meet this requirement. Experience operating LLM-based systems in production—not building demos, not writing blog posts about evaluation. You’ve been the person who gets paged when the AI stops working correctly, and you’ve built the systems that prevent that page from happening. 2–3 years in ML/LLM operations, MLOps, or AI platform engineering with production systems serving real users Built evaluation frameworks from scratch: you’ve defined what “correct” means for an LLM system, created the golden datasets and metrics to measure it, and wired it into CI/CD so regressions block deployment Deep observability experience: distributed tracing, custom metrics, alerting on AI-specific signals (drift, latency spikes, retrieval quality drops). You’ve diagnosed a subtle AI failure using your own instrumentation Production ML pipeline experience: model versioning, prompt management, A/B testing, canary rollouts, automated rollback. You understand that deploying an AI change is not the same as deploying code Cost optimization at scale: you’ve tracked token usage, implemented caching strategies, or built model routing that saved meaningful infrastructure spend Experience in regulated industries (healthcare, insurance, fintech, legal)—environments where audit trails, compliance logging, and explainability are requirements, not nice-to-haves Strong Python skills. Comfortable working in a shared codebase alongside agent engineers, contributing to shared tooling and infrastructure Familiarity with Azure ecosystem (Azure OpenAI, Azure Monitor, App Insights, Container Apps) or equivalent cloud-native AI infrastructure Strong knowledge of Python. Work in an existing codebase and extend it with the AI layer Azure OpenAI, Azure AI Search, Azure Container Apps are the target stack The strongest candidates will also have: Experience working in an Agile/Scrum environment. Desire to think in a creative, lateral way both conceptually and in practical application. You must be obsessed with addressing customer needs. Strong communication and interpersonal skills. Experience with Azure AD AuthN/AuthZ strategies. Experience creating Single Sign On (SSO) experiences. Possess emotional intelligence. The Stack Python / FastAPI · LangSmith · Azure App Insights / Azure Monitor · Azure OpenAI · Azure Container Apps · PostgreSQL · Redis · Delta Lake · GitHub Actions · Prometheus / Grafana " We are unable to sponsor or take over sponsorship of an employment visa at this time.” To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. Ready to make an impact? Join a team where your skills, attitude, and ideas are valued—and where you’ll help shape the future of healthcare technology. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers. We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers . We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. We have a live AI platform designed to transform how work gets done across Blue Cross and Blue Shield of Nebraska. AI Agents are helping teams move faster, reduce manual effort, surface insights, and reimagine business processes through AI-driven experiences. The platform is working. Now we need to scale it across the enterprise in a way that is measurable, governed, secure, and capable of delivering real business outcomes. This role is the connective tissue between the agents technical capabilities and the business value it creates. You'll work across business and technology teams to identify the right opportunities, shape AI-enabled solutions, and ensure every use case delivers measurable impact. You help bridge strategy, operations, and technology, turning AI experimentation into sustainable business transformation. You'll work shoulder-to-shoulder with business leaders, subject matter experts, engineers, and solution teams. They bring the business challenges and technical capabilities, while you help connect the dots, define the future state, and drive adoption at scale. Together, you will take the agent from a promising platform to a core capability that reshapes how BCBSNE operates. The ideal candidate will live within driving distance of the Omaha, Nebraska office. This position allows remote flexibility but will have 1 day per week in the office. If living in one of our approved states (Florida, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and Texas) – this person may travel to our headquarters based on business needs. What You’ll Do: Your primary focus is platform reliability, evaluation, and AI operations. Business opportunity identification and prioritization. Partner with leaders across Medical Management, Claims, Customer Service, Provider Services, Finance, and Corporate Operations to identify the work best suited for AI agents. Evaluate opportunities based on strategic alignment, operational impact, complexity, and expected business value. Build and maintain a roadmap of agent initiatives that deliver measurable outcomes. Future-state workflow design. Work with business teams to rethink how work gets done in an AI-enabled environment. Facilitate process discovery sessions, identify manual steps that can be automated or augmented by agents, and help teams move beyond current-state thinking. Define future-state workflows that improve efficiency, quality, and employee experience. Agent solution shaping and implementation. Serve as the bridge between business stakeholders and technical teams. Translate business challenges into agent-enabled solutions, help define requirements, establish success criteria, and ensure agent capabilities are aligned to real operational needs. Guide initiatives from concept through deployment and adoption. Change management and adoption. Drive organizational readiness for AI-powered ways of working. Build stakeholder support, identify champions within business areas, facilitate training and communication plans, and help teams integrate agents into day-to-day operations. Ensure solutions are embraced and sustained long after initial deployment. Business value measurement and optimization. Establish key performance indicators and outcome measures for each agent initiative. Track productivity gains, turnaround-time improvements, quality enhancements, cost savings, and experience improvements. Continuously evaluate results and identify opportunities to expand or improve deployed solutions. Enterprise AI governance and scaling. Help establish repeatable frameworks for identifying, evaluating, prioritizing, and delivering agent opportunities across the enterprise. Ensure solutions align with business priorities, risk management standards, compliance requirements, and enterprise architecture principles. Create the operating model that allows agents to scale from individual use cases to enterprise-wide capabilities. Strategic partnership and leadership engagement. Build strong relationships with business and technology leaders to drive AI strategy execution. Facilitate discussions around organizational priorities, emerging opportunities, and investment decisions. Act as a trusted advisor who helps leaders understand not just what agents can do, but how they can fundamentally transform the way work gets done. Success looks like: Agents delivering measurable business outcomes, AI becoming part of everyday operations, reduced manual effort, faster decision-making, improved employee, member, and provider experiences, and a growing portfolio of agent-enabled solutions that create sustainable value across the enterprise. To be qualified for this position, you must have: Bachelor’s degree and 4-7 years of experience in software engineering. An equivalent combination of education and experience may be substituted to meet this requirement. Experience operating LLM-based systems in production—not building demos, not writing blog posts about evaluation. You’ve been the person who gets paged when the AI stops working correctly, and you’ve built the systems that prevent that page from happening. 2–3 years in ML/LLM operations, MLOps, or AI platform engineering with production systems serving real users Built evaluation frameworks from scratch: you’ve defined what “correct” means for an LLM system, created the golden datasets and metrics to measure it, and wired it into CI/CD so regressions block deployment Deep observability experience: distributed tracing, custom metrics, alerting on AI-specific signals (drift, latency spikes, retrieval quality drops). You’ve diagnosed a subtle AI failure using your own instrumentation Production ML pipeline experience: model versioning, prompt management, A/B testing, canary rollouts, automated rollback. You understand that deploying an AI change is not the same as deploying code Cost optimization at scale: you’ve tracked token usage, implemented caching strategies, or built model routing that saved meaningful infrastructure spend Experience in regulated industries (healthcare, insurance, fintech, legal)—environments where audit trails, compliance logging, and explainability are requirements, not nice-to-haves Strong Python skills. Comfortable working in a shared codebase alongside agent engineers, contributing to shared tooling and infrastructure Familiarity with Azure ecosystem (Azure OpenAI, Azure Monitor, App Insights, Container Apps) or equivalent cloud-native AI infrastructure Strong knowledge of Python. Work in an existing codebase and extend it with the AI layer Azure OpenAI, Azure AI Search, Azure Container Apps are the target stack The strongest candidates will also have: Experience working in an Agile/Scrum environment. Desire to think in a creative, lateral way both conceptually and in practical application. You must be obsessed with addressing customer needs. Strong communication and interpersonal skills. Experience with Azure AD AuthN/AuthZ strategies. Experience creating Single Sign On (SSO) experiences. Possess emotional intelligence. The Stack Python / FastAPI · LangSmith · Azure App Insights / Azure Monitor · Azure OpenAI · Azure Container Apps · PostgreSQL · Redis · Delta Lake · GitHub Actions · Prometheus / Grafana " We are unable to sponsor or take over sponsorship of an employment visa at this time.” To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. Ready to make an impact? Join a team where your skills, attitude, and ideas are valued—and where you’ll help shape the future of healthcare technology. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers. We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers . We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. In this role, you will help shape how BCBSNE validates, measures, and strengthens cybersecurity controls across a modern, highly regulated technology environment. You will perform risk-based control assessments that go beyond checklist compliance—evaluating whether controls are well designed, properly implemented, operating effectively, and supported by strong evidence. Your work will connect technical security testing with practical risk insight, helping the organization understand where defenses are strong, where gaps exist, and how to prioritize meaningful improvements. The ideal candidate will live within driving distance of the Omaha, Nebraska office. This position allows remote flexibility but will have 1-2 days per week in the office. If living in one of our approved states (Florida, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and Texas) – this person may travel to our headquarters based on business needs. You will work hands-on with emerging, automated penetration testing and attack simulation platforms, and with cloud, identity, endpoint, network, infrastructure, application, vulnerability management, and data-protection systems to validate security posture, identify misconfigurations and control failures, assess attack paths, and recommend practical remediation. You will also support GRC and continuous-control-monitoring capabilities, including automated evidence collection, control testing, remediation tracking, risk management processes, dashboards, metrics, and reporting that make cybersecurity risk easier to see, explain, and act on. This is an opportunity for a cyber/GRC analyst who enjoys bridging technical exploration with governance impact. You will partner with cybersecurity, technology, risk, audit, and business teams to investigate issues, support audits and regulatory reviews, participate in approved validation activities such as configuration testing, vulnerability and exploitability validation, attack-path analysis, and purple-team exercises, and help turn findings into improvements that strengthen BCBSNE’s cyber resilience and protect the members and communities we serve. To be considered for this position you must have: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Risk Management, or related field, or equivalent experience. Three to five years of experience in cybersecurity assurance, security operations, cybersecurity engineering, penetration testing, IT audit, GRC, risk management, or related experience. Experience performing cybersecurity control testing, technical assessments, configuration reviews, vulnerability validation, or security assessments. Working knowledge of cybersecurity frameworks such as NIST, CIS Controls, HITRUST, HIPAA, or ISO 27001. Experience interpreting technical evidence and translating cybersecurity findings into practical risk and remediation recommendations. The strongest candidates will also have: Experience with GRC or continuous-control-monitoring processes platforms. Experience with penetration testing, red/purple teaming, attack-path analysis, or adversary-informed testing. Knowledge of MITRE ATT&CK and cloud, identity, network, and endpoint security concepts. Experience in healthcare, financial services, or another highly regulated industry. Relevant certifications such as CISSP, CISM, CISA, CRISC, CGRC, Security+, OSCP, or similar. Experience developing or improving cyber risk metrics, GRC dashboards, or executive-ready reporting. Comfort using automation, scripting, or workflow tools to streamline evidence collection, control testing, or remediation tracking. Ability to communicate technical cybersecurity issues clearly to both technical teams and non-technical stakeholders. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. Ready to make an impact? Join a team where your skills, attitude, and ideas are valued—and where you’ll help shape the future of healthcare technology. Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers. We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members. ** We are unable to sponsor or take over sponsorship of an employment visa at this time** Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers . We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve. Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community. This role is key in shaping how Nebraskans engage with their health coverage through cohesive, omnichannel digital experiences that help members make better decisions, access care faster, and feel confident about their health. The Senior Engineer – Digital Experience designs and builds modern digital solutions that power web, mobile, and marketing-driven customer journeys, ensuring consistency and quality across all touchpoints. Working closely with digital marketing, analytics, architecture, and customer experience teams, this role delivers reusable, scalable front end capabilities that support consistent and personalized experiences across websites, mobile applications, email, text, and other digital channels. The Senior Engineer leverages user data, analytics, and experimentation to tailor experiences that drive digital adoption, improve health outcomes, and promote member cost efficiency—taking ownership from concept through implementation, testing, and continuous optimization while keeping security, compliance, and member trust at the core of every solution. The ideal candidate will live within driving distance of the Omaha, Nebraska office. This position allows remote flexibility but will have 1 day per week in the office. If living in one of our approved states (Florida, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, and Texas) – this person may travel to our headquarters based on business needs. What You’ll Do: Deliver high‑quality, extremely delightful digital solutions: Build and maintain modern front‑end applications and shared experience components that support web, mobile, and marketing‑driven digital initiatives. Own digital solutions end‑to‑end: Take responsibility for digital capabilities from design handoff through development, release, monitoring, and ongoing support, ensuring reliability and continuous improvement. Develop reusable and scalable front‑end architecture: Design and implement micro frontends, shared UI components, and experience modules that can be leveraged across multiple digital products and initiatives. Apply data‑driven decision making: Use analytics, experimentation, and user testing to evaluate performance, inform improvements, and validate experience and personalization strategies. Innovate with AI: Leverage advanced AI-powered tools to accelerate design, development, and personalization. Partner to bring experiences to life: Collaborate with digital marketing, customer experience, product, architecture, and backend teams to implement cohesive digital solutions aligned to business and member needs. Integrate with enterprise platforms and services: Connect front‑end solutions with APIs, data, analytics, and experience platforms that support personalization, measurement, and omnichannel delivery. On-Call Rotation: Approx every 12-14 weeks for a 2-week period. To be qualified for this position, you must have: Three (3) to five (5) years of experience building production digital experiences across web and mobile Strong experience with modern JavaScript frameworks building responsive, accessible, and performant digital applications with React and React Native Experience designing and developing reusable front‑end architectures, including shared components or micro frontend patterns Experience integrating front‑end solutions with APIs, data and analytics platforms, marketing engagement platforms, and headless content management systems Working knowledge of digital marketing concepts and tooling, including analytics, experimentation, email, text, or campaign‑driven digital experiences Track record of applying user data, analytics, and user testing to inform experience improvements and personalization strategies Strong understanding of web and mobile security, privacy, and accessibility best practices, particularly within regulated environments Familiarity with cloud platforms (Azure preferred; AWS or GCP a plus) and modern CI/CD practices Passion for solving customer problems and delivering personalized, omnichannel experiences Experience with AI-driven tools to enhance design and development productivity (Lovable, Claude Code, Codex, etc.) Strong communication skills and the ability to collaborate effectively across technical and non‑technical teams ** BCBSNE is unable to sponsor or take over sponsorship of an employment visa at this time ** Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers . We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.