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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Manager, Site Reliability Engineering San Francisco, California Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. **This position requires 2 days a week in our San Francisco Office. The IDaaS Site Reliability Engineering Group Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. As the Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, CI/CD, Observability, automation platform & tooling. What you’ll be doing Managing a team of SRE’s supporting various workloads and teams that support our IDaaS platform. Drive the microservice journey, DevOps maturity, and workload reliability in tandem with architects and teams across the organization. Accelerate the velocity of SRE and product engineering by developing powerful tooling, intuitive self-service capabilities, and robust self-healing patterns. Lead, mentor, and grow a high-performing team of engineers and managers across platform, infrastructure, and shared services domains. Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. Improve SDLC processes for Cloud infrastructure as a code, including the maturity of CI/CD pipelines, change and release management Manage service and business expectations and prioritize resource allocation Maintain a deep knowledge of industry best practices, evolving trends, and technologies What you’ll bring to the role 3+ years of experience in technical leadership & people management Extensive experience using Agile and DevOps methodologies to build product infrastructure and shared service at scale Experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. Strong expertise in cloud-native architectures, containerization (Kubernetes), IaC (Terraform), and CI/CD pipelines Strong background and hands-on experience in SW development, PaaS and automation Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. Effective verbal, written communication and interpersonal skills Computer Science Degree or related degree or equivalent experience Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-Hybrid P24518_3462184 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $204,000 — $306,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Manager, Site Reliability Engineering San Francisco, California Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. **This position requires 2 days a week in our San Francisco Office. The IDaaS Site Reliability Engineering Group Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. As the Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, CI/CD, Observability, automation platform & tooling. What you’ll be doing Managing a team of SRE’s supporting various workloads and teams that support our IDaaS platform. Drive the microservice journey, DevOps maturity, and workload reliability in tandem with architects and teams across the organization. Accelerate the velocity of SRE and product engineering by developing powerful tooling, intuitive self-service capabilities, and robust self-healing patterns. Lead, mentor, and grow a high-performing team of engineers and managers across platform, infrastructure, and shared services domains. Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. Improve SDLC processes for Cloud infrastructure as a code, including the maturity of CI/CD pipelines, change and release management Manage service and business expectations and prioritize resource allocation Maintain a deep knowledge of industry best practices, evolving trends, and technologies What you’ll bring to the role 3+ years of experience in technical leadership & people management Extensive experience using Agile and DevOps methodologies to build product infrastructure and shared service at scale Experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. Strong expertise in cloud-native architectures, containerization (Kubernetes), IaC (Terraform), and CI/CD pipelines Strong background and hands-on experience in SW development, PaaS and automation Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. Effective verbal, written communication and interpersonal skills Computer Science Degree or related degree or equivalent experience Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. #LI-Hybrid P24518_3462184 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $204,000 — $306,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SRE Leadership Team The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders. What You'll Be Doing Lead the SRE team's technical direction , translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems Build infrastructure resilience , designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency Champion reliability best practices , establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts Mentor and develop SRE talent , elevating team capabilities through pair programming, design discussions, and code reviews while fostering a culture of continuous learning Represent reliability as a senior technical leader in architectural reviews and strategic planning, ensuring reliability is a core consideration in major engineering decisions What You'll Bring to the Role 3+ years of hands-on team leadership in SRE or software engineering roles within cloud-native environments, combined with 8+ years of total industry experience Deep expertise in cloud platforms (AWS, Azure) and infrastructure as code (Terraform), with proven experience managing cloud-native architectures including containers, Kubernetes, microservices, and databases Strong programming skills in Go or Python, with a track record of building and maintaining production-grade tools, automation, and infrastructure solutions Data-driven mindset grounded in SRE principles: blameless culture, systematic problem-solving, and the ability to apply software engineering approaches to operational challenges Exceptional communication skills —both verbal and written—enabling you to drive clarity during high-pressure incidents and articulate complex concepts to diverse stakeholders Proven ability to build and lead high-performing teams in globally distributed, remote-first environments with strong interpersonal and collaboration skills Strategic vision and technical depth , combining leadership acumen with hands-on technical excellence and a passion for mentoring senior engineers and shaping team direction Extra Credit Experience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale Contributions to open-source infrastructure or observability tooling Experience designing and implementing comprehensive incident response programs and runbook automation Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. P13036 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $182,000 — $250,800 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SRE Leadership Team The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders. What You'll Be Doing Lead the SRE team's technical direction , translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems Build infrastructure resilience , designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency Champion reliability best practices , establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts Mentor and develop SRE talent , elevating team capabilities through pair programming, design discussions, and code reviews while fostering a culture of continuous learning Represent reliability as a senior technical leader in architectural reviews and strategic planning, ensuring reliability is a core consideration in major engineering decisions What You'll Bring to the Role 3+ years of hands-on team leadership in SRE or software engineering roles within cloud-native environments, combined with 8+ years of total industry experience Deep expertise in cloud platforms (AWS, Azure) and infrastructure as code (Terraform), with proven experience managing cloud-native architectures including containers, Kubernetes, microservices, and databases Strong programming skills in Go or Python, with a track record of building and maintaining production-grade tools, automation, and infrastructure solutions Data-driven mindset grounded in SRE principles: blameless culture, systematic problem-solving, and the ability to apply software engineering approaches to operational challenges Exceptional communication skills —both verbal and written—enabling you to drive clarity during high-pressure incidents and articulate complex concepts to diverse stakeholders Proven ability to build and lead high-performing teams in globally distributed, remote-first environments with strong interpersonal and collaboration skills Strategic vision and technical depth , combining leadership acumen with hands-on technical excellence and a passion for mentoring senior engineers and shaping team direction Extra Credit Experience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale Contributions to open-source infrastructure or observability tooling Experience designing and implementing comprehensive incident response programs and runbook automation Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. P13036 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $182,000 — $250,800 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts. What You Do Strategic Escalations and Architecture This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage. End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations. Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design. Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope. Product and Executive Engagement Roadmap Influence: Partner with Product Management and Engineering to advocate for customer needs, surface systemic integration issues, and shape the Okta WIC product roadmap. Strategic Advisory: Act as a trusted technical advisor for key accounts, stepping into critical customer situations to manage risk and deliver resolutions. Internal Alignment: Build relationships across Product, Engineering, ISV Partnerships, and Operations to push key initiatives forward. Team Leadership and Operations Mentorship: Coach Senior DSEs on complex technical cases, time management, and customer handling to elevate the whole team. Knowledge Infrastructure: Build and maintain core resources like runbooks, internal best practices, and training materials, ensuring visibility across global regions. Team Upskilling: Lead technical reviews and team learning sessions to address skills gaps and roll out new product knowledge. Change Advocacy: Champion new tools and processes, helping the team adopt and implement changes effectively. What You Bring Minimum Qualifications Experience: 8+ years in technical support, developer relations, solutions engineering, or software development with significant customer- or partner-facing experience. Education: BA/BS/MS in Computer Science, Software Engineering, or equivalent hands-on experience. Cloud Native Approach: : Broad experience across multiple cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernettes). AI Forward Approach: knowledge of MCP servers and have worked with Claude, CodeEx, etc. Identity & Protocols: Expert-level understanding of OAuth 2.0, OpenID Connect, and SAML (protocol debugging level, not just basic setup). SCIM Provisioning: Hands-on experience with enterprise-scale SCIM, including schema design, provisioning flows, attribute mapping, and common failure patterns. Programming & APIs: Fluent in at least one statically typed language ( Java, .NET, Go ) and one dynamically typed language ( Python, JavaScript/Node.js ). Comfortable writing repros, reading code, and analyzing HTTP traces or OpenAPI specs. Engineering Mindset: Deep understanding of the software development lifecycle. You engage engineering peers as a technical equal — not as a support escalation path. Communication: Clear, adaptable communication style capable of shifting from troubleshooting with an engineer to advising a VP on the same day. Location: Based in Canada (Toronto, Ottawa, or Montreal preferred) . Nice to Have Experience building or supporting integrations with ISVs or technology partners at scale. Familiarity with the Okta ecosystem ( Workforce Identity Cloud, OIN, or IPSIE/NHI ). Background with enterprise SaaS tools ( Workday, ServiceNow, Salesforce ) or API gateways ( Kong, MuleSoft ). Prior experience in Forward Deployed Engineering, Solutions Engineering, or DevRel. Experience in regulated industries ( financial services, healthcare ) where integration requirements carry compliance constraints. Familiarity with modern auth standards beyond core OIDC ( FIDO2, passkeys, device trust flows ). Location and Hours This is a Hybrid role with a working schedule from 9AM - 6PM EST. Our team covers North American and EMEA hours. This location offers strong time overlap, providing natural alignment with EMEA afternoons while covering US commercial accounts during peak hours. #LI-Hybrid #LI-M1 P25533_3510792 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can . The annual base salary range for this position for candidates located in Canada is between: $140,000 — $192,500 CAD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Secures AI Team The Okta for AI Agents Team is building the future of digital identity management. The way companies are using agents and allowing them access is undergoing a fundamental shift, enabling teams to move fast while staying secure. Our North Star is clear: To get AI right, you have to get identity right. We are not just managing identities; we are building the industry's first Identity Security Fabric for the agentic era. As organizations rapidly deploy AI, these non-human entities are acting with access to critical tools, often bypassing traditional perimeters and creating a 'Shadow AI' crisis. Our mission is to move identity from a reactive gatekeeper to a unified control plane, transforming AI risk into business ROI. We are tackling this by implementing a comprehensive four-pillar maturity model: Discover, Onboard, Protect, and Govern. We are driving innovation by defining the standards for Agentic Identity—including pioneer work with securing AI Agents and support for protocols like MCP. You will be helping us build the infrastructure that allows enterprises to scale AI safely, ensuring every access decision—whether made by a human or an automated agent—is authenticated, authorized, and audited at scale. We are a diverse team of engineers, product managers, and designers who are bringing Okta’s expertise in identity to define the future of Agent Identity management, focusing on enablement while staying secure. About the role In this role, you will join the Agent Access Policies sub-team under Okta Secures AI as a Principal Machine Learning (ML) Engineer to advance Okta's authorization capabilities. By replacing static, rule-based systems with dynamic AI security mechanisms, you will deliver real-time threat inspection, agent intent evaluation, and behavioral analysis—ensuring autonomous AI agents operate safely within specified bounds. Your core mission will be architecting and driving features for our unified control plane to establish the premier Identity Security Fabric for the agentic era. In doing so, you will help execute our guiding principle: "To get AI right, you have to get identity right." What you’ll be doing Implement intent-based enforcement to verify agent runtime requests match their intended purpose, requiring key capabilities. Apply LLM reasoning and prompt parsing to interpret prompts, tool payloads, and intent in real time. Integrate low-latency inference or semantic evaluation engines directly into the API gateway request path. Use embeddings, vector search, or zero-shot classification to score alignment between agent intent and executed actions. Design confidence-scored decision engines that feed semantic verification results into policy frameworks (e.g., Cedar). Establish evaluation benchmarks, prompt injection defenses, and guardrails to prevent bypasses or false positives. Architect scalable ML and Generative AI systems integrating retrieval, inference, and evaluation pipelines. Optimize prompting, context retrieval, and RAG workflows for accuracy, safety, and efficiency in Claude-based systems. Build automated evaluation pipelines to measure model quality, correctness, groundedness, and safety in production. Implement schema validation, structured output enforcement, and guardrails to ensure reliable, compliant AI outputs. Mentor and coach engineers to support team and community growth. What you’ll bring to the role 10+ years of software development experience, with strong programming expertise in Python (and familiarity with Go or Typescript a plus). Hands-on experience with applied machine learning, from feature engineering to training and fine-tuning models. Hands-on experience with modern Generative AI platforms (AWS Bedrock, OpenAI, Anthropic, etc.). Deep understanding of retrieval-augmented generation (RAG), embeddings, and knowledge-base workflows. Hands-on experience with LiteLLM, LangGraph, LangChain, LlamaIndex, MCP, or other related AI agent frameworks. Familiarity with ML frameworks (FastAPI, PyTorch, TensorFlow, Spark ML) and workflow orchestration tools (Airflow, etc.). Experience defining evaluation metrics, pipelines, and feedback loops for ML/GenAI systems. Proven ability to collaborate with product and engineering teams to drive greenfield initiatives forward, navigate unknowns, and iterate quickly and frequently. Experience building tools or infrastructure for AI/ML applications, with a deep understanding of the developer lifecycle in an AI-native world. Extra credit Experience integrating AI-driven systems with identity, authentication, or security products. Exposure to ethical AI, model risk, or compliance frameworks. Familiarity with evaluation datasets, synthetic data generation, or LLM-as-a-judge methods. Education:Bachelor’s or Master's degree in Computer Science or related field (P25822_3552624) #LI-Hybird #LI-BB1 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $238,000 — $326,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Engineering Opportunity We are seeking a Principal Site Reliability Engineer to serve as a technical leader for reliability engineering within Okta's Emerging Products Group (EPG). This role extends beyond operating production systems. You will define technical strategy, influence platform architecture, establish reliability standards, and lead transformational initiatives that improve scalability, resilience, security, and operational excellence for one of Okta's fastest-growing product areas. Initially, you will partner closely with the Spera / Identity Security Posture Management (ISPM) engineering organization to establish reliability strategy, operational excellence, and platform maturity. Over time, you will help drive broader reliability initiatives across EPG and contribute to the evolution of reliability engineering practices across multiple products including Workflows, IGA, PAM, and ISPM. You will work closely with engineering leadership, product leadership, architects, and Staff engineers to shape the future of Okta's cloud infrastructure and reliability practices. The ideal candidate combines deep technical expertise with strong organizational influence and has a proven track record of leading large-scale engineering initiatives that drive measurable business outcomes. What You'll Be Doing Reliability Strategy & Architecture Define and drive the reliability strategy for critical product and platform services. Establish standards for availability, resilience, observability, incident management, and operational readiness. Lead architecture reviews for critical services and platform initiatives. Partner with engineering leaders to ensure reliability objectives align with business priorities and customer expectations. Create frameworks, standards, and operational guardrails that enable engineering teams to operate safely at scale. Guide service architecture toward simplicity, scalability, resilience, and operational excellence. Drive major initiatives that improve platform maturity and long-term sustainability. Product & Platform Leadership Own reliability architecture and operational excellence for the Spera / ISPM product area. Collaborate closely with engineering leadership to establish reliability objectives and technical roadmaps. Lead large-scale scalability, resiliency, and performance initiatives. Partner with platform and product engineering teams to build self-service operational capabilities that improve developer productivity while strengthening reliability and security. Influence technical direction through data-driven recommendations, engineering expertise, and collaborative leadership. Support highly available, large-scale cloud environments as part of an on-call rotation. Engineering & Automation Design, build, and operate large-scale cloud infrastructure and production services. Develop software, automation, and infrastructure using Go, Python, Terraform, and related technologies. Eliminate operational toil through automation, tooling, and platform engineering. Improve deployment safety, operational workflows, and platform consistency through GitOps and Infrastructure-as-Code practices. Collaborate on modernizing existing workloads and aligning them with evolving platform capabilities. Lead complex engineering initiatives from conception through production rollout and long-term operational ownership. Technical Leadership Mentor Staff and Senior engineers across multiple teams and organizations. Lead technical reviews, design reviews, and operational readiness assessments. Build engineering consensus across teams with differing priorities and objectives. Help develop the next generation of technical leaders within Okta. Drive adoption of reliability engineering best practices across EPG. Share patterns, tooling, and operational practices across Workflows, Inbox, PAM, and ISPM teams. Influence technical direction through expertise, collaboration, and execution rather than organizational authority. AI & Agentic Operations Lead the exploration and adoption of AI-assisted reliability engineering practices across EPG. Design and champion agentic systems that accelerate troubleshooting, incident response, root-cause analysis, and operational decision-making. Evaluate emerging AI technologies and identify practical opportunities to improve reliability engineering workflows. Establish best practices for safe, effective, and measurable use of AI within production operations. Drive initiatives that reduce operational toil and improve engineering productivity through intelligent automation. Our Tech Stack Infrastructure/Orchestration: Kubernetes (EKS/GKE), Terraform, Helm, Git, ArgoCD, Gitops Programming: Golang, Python Observability: Datadog, Splunk Data Stores: PostgreSQL, Redis, OpenSearch What We Are Looking For Technical Excellence Extensive experience designing and operating large-scale production systems in AWS and/or GCP. Deep expertise with Kubernetes in production environments. Experience designing reliability strategies for Kubernetes-based platforms. Strong expertise troubleshooting Kubernetes networking, storage, scheduling, scaling, and workload lifecycle challenges. Extensive experience with Infrastructure as Code technologies such as Terraform and Helm. Strong software engineering skills in Golang and/or Python. Experience building internal platforms, developer tooling, and operational automation. Deep understanding of distributed systems architecture and cloud-native application design. Strong understanding of cloud networking fundamentals including DNS, service discovery, ingress, load balancing, TLS, traffic management, and multi-region architectures. Experience operating and troubleshooting distributed data platforms such as PostgreSQL, Redis, OpenSearch, MySQL, Cassandra, or similar technologies. Experience establishing observability standards, monitoring strategies, and operational best practices across engineering organizations. Experience with or strong interest in AI-assisted engineering and operational automation. Reliability & Operational Excellence Strong expertise operating customer-facing production systems at scale. Deep understanding of reliability engineering principles including SLIs, SLOs, error budgets, capacity planning, and resilience engineering. Experience leading major incident response efforts and driving long-term operational improvements. Strong understanding of CI/CD, GitOps, deployment strategies, and automation-first operational practices. Proven success driving large-scale reliability transformations and architectural modernization efforts. Ability to balance reliability, scalability, security, customer experience, and engineering velocity. Security & Compliance Strong understanding of cloud security fundamentals, IAM, secrets management, and secure infrastructure design. Experience operating systems within security-sensitive or regulated environments is a plus. Familiarity with operational controls, compliance requirements, and security best practices in cloud-native environments. Leadership & Influence Demonstrated success leading complex technical initiatives across multiple teams and organizations. Demonstrated ability to drive technical strategy and influence engineering outcomes across multiple organizations and leadership teams. Proven ability to influence technical direction without direct organizational authority. Experience working effectively within globally distributed engineering organizations spanning multiple timezones and cultures. Strong collaboration, communication, and stakeholder management skills. Experience mentoring Staff engineers and helping develop future technical leaders. Ability to translate business objectives into technical strategy and measurable reliability outcomes. Experience working closely with engineering leadership, architects, and product leaders to drive organizational change. Preferred Qualifications Experience operating SaaS platforms serving millions of users. Experience supporting globally distributed production environments. Experience leading platform engineering or reliability transformation initiatives. Experience implementing AI-assisted operational tooling, agentic workflows, or intelligent automation platforms. Prior experience as a Staff, Principal, or equivalent senior technical leader in Site Reliability Engineering, Platform Engineering, Infrastructure Engineering, or Cloud Operations. #LI-Hybrid #P25309_3469886 The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Principal Backend Engineer (P5) to serve as the technical leader and compass for our newly established engineering pod in India. Operating at the intersection of identity, networking, and security infrastructure , you will be responsible for tackling highly complex, vaguely specified problems without day-to-day oversight. In this role, you will champion the technical execution of your team. You will lead the design and implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to mentor mid-level engineers, while collaborating closely with global Tech Leads to ensure architectural alignment. What You’ll Be Doing Lead Technical Strategy & Execution: Turn high-level, complex PAM and network access problems into clear, modular technical designs that your team can execute. Own Connector Ecosystems: Design, architect, and optimize resilient connector plugins for diverse database environments (SaaS, NoSQL, Relational) and complex network infrastructure using our existing core platform frameworks. Champion Code Quality & Security: Set the standard for clean, secure, and performant backend development in Go. Lead deep, constructive code reviews with a focus on mentoring and growth. Collaborate Globally, Execute Locally: Partner with global Technical Leads in Tel Aviv to review major architectural decisions, ensuring a unified product strategy while maintaining high velocity and local autonomy. On-Call & Product Support: Actively participate in the global ongoing on-call and support rotations, taking pride in the operational health of the entire platform. What You’ll Bring to the Role 10+ years of software engineering experience , with a proven track record of acting as a technical leader or Principal/Staff level Individual Contributor (IC). Deep Domain Expertise: Significant experience in the Privileged Access Management (PAM) or Identity & Access Management (IAM) space. Experience with resource discovery, credential rotation, or agentless communication is highly preferred. Strong Networking Foundations: Strong experience working with networking protocols (SSH, Telnet, SNMP, router/switch configurations) or integrating with legacy and modern database infrastructures. Distributed Architecture Mastery: Extensive experience building high-scale, secure backend services, microservices, and event-driven workflows. Hands-on Go Expertise: Strong engineering proficiency in Go (or deep backend expertise in a similar language like C++/Rust/Java, with a proven eagerness to work extensively in Go). Cloud-Native Infrastructure: Solid understanding of AWS (IAM, SQS, Lambda), Kubernetes , and building highly resilient agentless systems. Extreme Ownership Mindset: The ability to navigate ambiguity, make pragmatic trade-offs under tight deadlines, and guide a local team of developers (P2/P3) to success. Extra Credit If You Have: Prior engineering experience at enterprise security companies such as CyberArk , Delinea , or direct PAM/IAM competitors. In-depth background with Graph databases (e.g., ArangoDB) or policy engines (e.g., OPA). Experience bootstrapping or leading technical direction for highly autonomous remote engineering pods. Our Tech Stack Language: Go Infra: AWS, Serverless, Kubernetes Data: Postgres (RDS), ArangoDB (NoSQL) DevOps: GitHub Actions, Docker, Terraform, Helm L1-Hybrid P24972_3494398 The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.